Job
Description
ANSR is hiring for one of its clients: About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Originally produced for workers seeking tough, durable boots, the brand quickly gained popularity among diverse youth subcultures and associated musical movements. Dr. Martens has evolved from its working-class origins while still honoring its proud heritage. Today, Docs or DMs are worn worldwide as a symbol of empowerment and individual attitude. The Company was listed on the main market of the London Stock Exchange on 29 January 2021 (DOCS.L) and is a constituent of the FTSE 250 index. The Senior Manager, DTC Engineering and Operations will play a crucial role in leading the engineering and operations teams focused on Direct to Consumer (DTC) technology solutions. This individual will be responsible for developing and implementing strategies to enhance the DTC customer experience through innovative technology solutions. They will oversee the design, development, and deployment of DTC systems and platforms to ensure reliability, scalability, and security. Close collaboration with Delivery Leads and the Product team is essential to optimize and create solutions for the technology stack and strategy. As the Senior Manager, DTC Engineering and Operations, you will: - Lead the engineering and operations teams dedicated to Direct to Consumer (DTC) technology solutions. - Develop and implement strategies to enhance the DTC customer experience through innovative technology solutions. - Ensure the reliability, scalability, and security of DTC technology infrastructure. - Collaborate with cross-functional teams to align technology initiatives with business goals. - Drive continuous improvement initiatives to optimize DTC operations and technology performance. - Provide leadership and mentorship to engineering and operations teams. - Work closely with Delivery Leads and the Product team to optimize and develop our technology stack and strategy. - Stay informed about the latest industry trends and technologies to maintain a competitive edge. Required Qualifications and Skills: - 12+ years of experience. - Proven leadership experience in engineering and operations teams, especially in a DTC environment. - Strong knowledge of DTC technology solutions and platforms. - Excellent problem-solving and analytical skills. - Effective communication and interpersonal skills. - Experience in project management and resource allocation. - Ability to work independently and as part of a team. - Strong leadership and team management skills. - Ability to motivate and mentor team members. - Conflict resolution and negotiation skills. - Excellent organizational and time management skills. Personal Skills: - Communication: Clearly articulating project requirements and collaborating with team members and stakeholders. - Teamwork: Working effectively within a team to foster a positive and productive environment. - Adaptability: Being open to new ideas, technologies, and methodologies. - Problem-solving: Approaching challenges with a solution-oriented mindset. - Attention to Detail: Ensuring accuracy and thoroughness in work. - Time Management: Efficiently prioritizing tasks to meet deadlines. - Creativity: Bringing innovative ideas to the table. - Empathy: Understanding user needs to create user-friendly solutions. - Continuous Learning: Staying updated with industry trends and technologies. - Analytical Thinking: Using data-driven insights to inform project strategies. - Experience in eCommerce Solutions, Hybris is a significant advantage. Education: - Bachelor's degree in Computer Science, Information Technology, or related field. - Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Prosci, ACMP) are a plus. Nice to Have: - Master's degree in a related field. - Experience with cloud computing platforms (e.g., AWS, Azure). - Familiarity with data analytics and business intelligence tools. - Experience with D365. - Knowledge of eCommerce solutions. - Experience in change management and leading organizational change. Additional Requirements: - Willingness to travel as needed. - Ability to manage multiple projects simultaneously. - Strong organizational skills and attention to detail. At Dr. Martens, the core values of Great relationship management, Proud custodianship of DMs culture, Building a highly engaged team, Personal development ownership, Sharing best practices, Leading on DE&I & wellbeing are integral to our collaborative work environment.,
