Amazon Account Manager

About Us:

Skin Bae is a premier online destination dedicated to skincare enthusiasts, offering a wide range of high-quality skincare products and expert advice to help individuals achieve healthy, radiant skin. Founded with a passion for skincare and a commitment to empowering individuals to embrace their natural beauty, Skin Bae has quickly become a trusted name in the skincare industry. As a Korean beauty company, Skin Bae brings the best of K-beauty innovations and traditions to its customers, ensuring effective, gentle, and transformative skincare solutions.

Position Overview:

Amazon Account Manager (Beauty)

You’ll be responsible for managing listings, optimizing performance through advertising, planning inventory, executing promotions, and coordinating with internal teams to grow our presence on Amazon. If you’re passionate about beauty, skilled in Amazon Seller/Vendor Central, and thrive in a fast-paced, high-growth environment — we’d love to hear from you.

Key Responsibilities

Catalog Management & Listing Optimization

• Create, update, and manage product listings with accurate content, pricing, and imagery
• Optimize titles, bullet points, descriptions, and backend keywords for better discoverability
• Upload and manage A+ Content and Brand Store in alignment with brand guidelines
• Ensure product variations (shades, sizes, etc.) are properly structured

Performance Marketing & Advertising

• Plan, execute, and optimize Amazon Advertising campaigns (Sponsored Products, Brands, Display)
• Monitor daily budgets, bids, and keyword performance to improve ROAS and reduce ACoS
• Launch targeted campaigns during sale events, launches, and key periods
• Collaborate with external agencies (if any) to ensure consistent campaign quality

Sales Analysis & Reporting

• Track daily/weekly/monthly sales performance, impressions, CTRs, and conversions
• Build performance dashboards and reports for internal stakeholders
• Identify best-selling SKUs, gaps in performance, and reasons for drop in sales
• Analyze customer reviews, ratings, and feedback to improve product and content strategy

Inventory Planning & Forecasting

• Coordinate with internal teams or external warehouses for FBA/FBM replenishments
• Monitor stock levels to prevent OOS (Out of Stock) or overstocking
• Forecast inventory based on past sales trends, promotions, and seasonal spikes
• Upload shipment plans and track inbound inventory through Amazon backend

Promotions, Deals & Pricing Strategy

• Plan and execute discounts, coupons, Lightning Deals, and sale event participation
• Work with category managers (if Vendor Central) to align on promotional calendar
• Monitor competitor pricing and offer structures, and recommend price adjustments
• Ensure MAP (Minimum Advertised Price) is maintained across sellers (if applicable)

Customer Experience & Reputation Management

• Track and respond to customer reviews, Q&A, and feedback
• Manage product health and ensure compliance with Amazon policies
• Raise and follow up on support tickets for stranded listings, blocked ASINs, or policy violations
• Minimize negative reviews by coordinating with CS/fulfillment teams for issue resolution

Compliance & Operations

• Ensure brand is compliant with Amazon policies and FSSAI/Legal Metrology (for beauty/consumables)
• Coordinate with compliance/legal teams for documentation, label, and claims approval
• Troubleshoot backend issues such as listing suppression, detail page edits, or stranded inventory

Brand Store Management

• Update and maintain a visually appealing Amazon Brand Store
• Align the store content with product launches, campaigns, and overall brand aesthetics
• Track store traffic and sales contribution via Amazon analytics

Collaboration & Internal Coordination

• Work closely with marketing, supply chain, creative, and finance teams for holistic brand growth
• Liaise with marketplace category managers for exposure, features, and opportunities
• Share learnings, campaign data, and competitor insights with internal teams

Qualifications:

• 2–4 years of experience managing Amazon Seller or Vendor Central (beauty or FMCG preferred)
• Strong understanding of Amazon’s algorithms, ads dashboard, and backend operations
• Hands-on experience with tools like Helium 10, Amazon Ads, Brand Analytics, Excel/Google Sheets
• Ability to analyze and interpret data to drive performance
• Excellent communication and coordination skills
• Familiarity with inventory and fulfillment models (FBA/FBM) is a plus
• Self-starter with a performance-driven mindset

Why Join Us?

You’ll be part of a fast-growing beauty brand with ambitious goals, exciting campaigns, and room to grow. We value ownership, innovation, and a strong bias for execution.