Account Manager - Client Servicing - Digital

Position Summary We are seeking an Account Manager with 4 –5 years of experience to lead strategic client relationships and oversee high-value integrated campaigns. This role demands a seasoned communicator with strong business acumen, leadership qualities, and a deep understanding of brand-building across media. You’ll drive client success, mentor account teams, and contribute to the agency’s growth through proactive thinking and partnership development. Responsibilities Social Media Strategy Development - Craft tailored social media strategies for multiple platforms aligned with brand and business objectives. Content Ideation & Planning - Lead content brainstorms, spot trends, and shape narratives that are engaging, relevant, and on-brand. Platform Expertise - Maintain deep, practical knowledge of platforms like Instagram, Facebook, LinkedIn, YouTube and more—including both organic and paid executions. Client Relationship Management - Own day-to-day client communication.Present strategies, reports, and campaign performance with clarity and confidence. Presentation & Storytelling - Create high-quality decks, campaign recaps, and performance reports that effectively communicate insights and impact. Team Management - Balance multiple workstreams and deadlines while ensuring quality control and strategic alignment. Qualifications Bachelor’s or Master’s degree in Marketing, Communications, or related field 4–5 years of experience in digital/social media roles, preferably at an agency Knowledge, Skills & Experience Proven experience managing and scaling social campaigns for well-known brands Deep understanding of social platform algorithms, best practices, and tools Strong storytelling, copywriting, and presentation skills Hands-on experience with tools like Meta Business Suite, LinkedIn Campaign Manager, and analytics platforms Excellent leadership, coordination, and mentoring abilities Strong organisational skills and attention to detail Ability to thrive in a fast-paced, collaborative environment What You Can Expect From Innocean India At Innocean India, you can expect to work in a dynamic, creative environment that thrives on innovation and collaboration. As part of a global advertising agency, you'll have the opportunity to engage with top-tier clients, leverage cutting-edge technology, and contribute to campaigns that drive impactful brand experiences. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less