Vice President Shared Services

Core Solutions (CORE), headquartered in King of Prussia, Pennsylvania, is the progressive leader in transforming the behavioral, medical and social services experience for behavioral health providers, consumers and state agencies. Our integrated behavioral health EHR platform, Cx360, allows for the improvement of the provider, consumer and payer relationship through increased consumer-centric collaboration which results in improved outcomes. This is accomplished through our ability to simplify the end-to-end behavioral health experience, deliver integrated care coordination, improve consumer engagement and streamline accurate provider reimbursement.

About the Role:-

As Vice President – Shared Services (Infrastructure, DBMS and DevOPS) in our Chennai office, you will be collaborating with various leaders in our Chennai and US offices to ensure a reliable and highperformance application environment.

Responsibilities

Develop and monitor the shared services division's strategic and business plans.

Direct the development and implementation of policies, systems, processes, and procedures.

Lead, coach, and develop the shared services team.  Build and maintain relationships with business leaders and stakeholders.

Ensure compliance with legal, regulatory, and professional standards.

Drive continuous improvement and innovation in the shared services processes, systems, and technologies. Service delivery: Spearhead service delivery initiatives.

Administering servers and/or networking equipment

Negotiating with vendors at a work unit or departmental level

Managing and maintaining IT infrastructure (hardware, Windows OS, SQL, vendor apps, ) for business critical applications

Manage AWS infrastructure through AWS operational excellence principles and programs.

Provide weekly operational metrics to the management team.

Plan, monitor and optimize resources to achieve performance and cost goals.

Handle escalations made by the project manager or clients.

Monitor and report on SLAs internally and to customers.

Implement NIST processes across development, delivery and infrastructure management teams and processes.

Qualifications

Any Masters in Technology (or) Bachelor in Engineering Technology (or) equivalent and more.  Minimum Twenty (20) years of experience in shared services (Infrastructure, DBMS and DevOPS)- role in a high growth technology organization

Must have experience managing large scale infrastructure leveraging AWS Cloud, DBMS.

Must have experience managing large scale transactional databases using Microsoft SQL Server.

Well versed with Windows servers, active directory and related technologies.

Strong Knowledge of Continuous Integration and Delivery CI/CD.

Well versed in agile methodology.  Experience with hiring and performance reviews.

Knowledge of Jira, Confluence, Service Desk.

Knowledge of Docker and AWS Container services.

Developing and providing basic or intermediate user training

Researching and recommending information security/information assurance policies, principles, and practices

Providing technical guidance to subordinates or users

Job Location : Guindy , Chennai

Work from office.

Kindly send your resume to vinothkumarm@coresolutionsinc.com

Regards

Vinoth Kumar M