Trainer Operations Executive
Location:
Coimbatore
Experience:
1–3 Years
Department:
Training Operations
Employment Type:
Full-time
About Iamneo
Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that’s transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal.As an NIIT Venture, we’re backed by NIIT’s 40+ years of legacy in learning and talent development — combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling.If you are passionate about innovation, growth, and redefining the future of tech learning — iamneo is the place for you.
About The Role
We are seeking an enthusiastic and detail-oriented
Trainer Operations Executive
to join our Training Delivery team. This role involves managing end-to-end trainer logistics, tracking availability, calculating trainer payouts, and ensuring operational excellence in day-to-day training delivery.This is an execution-heavy, backend operations role best suited for someone who is organized, process-driven, and comfortable working with Excel and scheduling tools.
Key Responsibilities
Trainer Operations Management
- Maintain and regularly update trainer availability trackers and dashboards.
- Coordinate trainer schedules based on client requirements and delivery calendars.
- Ensure trainers are mapped correctly to sessions based on skill, availability, and client needs.
Trainer Incentive Management
- Calculate trainer payouts and incentives based on session logs and performance metrics.
- Maintain accurate records of session delivery and trainer attendance.
- Coordinate with Finance and Delivery teams for timely disbursal of trainer payments.
Logistics & Scheduling
- Manage end-to-end scheduling of training sessions (virtual/on-site) in coordination with internal stakeholders.
- Send timely reminders and confirmations to trainers and delivery partners.
- Track session completion, feedback, and exceptions.
Data & Reporting
- Prepare weekly and monthly reports on trainer utilization, performance, and availability gaps.
- Flag delays, bottlenecks, or inconsistencies in trainer performance or operations.
- Use Excel and MIS tools for effective data tracking and reporting.
What We’re Looking For
- 1–3 years of experience in training coordination, L&D operations, or workforce deployment.
- Strong proficiency in Microsoft Excel (formulas, pivot tables, conditional formatting, etc.).
- Good understanding of scheduling and planning tools (Google Calendar, Trello, or similar).
- Excellent organizational skills and attention to detail.
- Strong verbal and written communication skills.
- A solution-oriented mindset with the ability to multitask in a fast-paced environment.
Why Join Us?
🌍 Impact learning outcomes at scale🚀 Be part of a rapidly growing EdTech company📊 Own and optimize core delivery processes📌 Based in Coimbatore, with opportunities for career progressionSkills: scheduling and planning tools,organizational skills,communication skills,trainer incentive management,edtech,logistics and scheduling,excel,operations,microsoft excel,trainer operations management,data and reporting