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90.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Job Description: Lead a team of 15 to 20 Resources Make and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy and follows up to ensure that customer needs have been met Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues Conflict management and problem resolution skills in managing internal and external customer relationships Audit calls/task and provide feedback to the claim handler on the production floor Conduct voice interviews to identify trainable candidates Job Responsibilities: Manages front-line employees Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Knowledge of problem solving and preparation of complex reports for analysis Ability to leverage learned technical skills in support of team objectives Assist leadership in achieving business unit objectives Skill in motivation, organization, training, coaching and facilitation of teamwork Ensures adherence to empathetic and responsive customer service in all transactions Recommend training and education programs to enhance associate’s knowledge and development Education and Experience: Bachelor’s Degree or equivalent experience Insurance domain certification (E.g., AINS , AIC etc.) will be preferred Prior experience in Auto Voice process and a zeal to learn Are known for clear and professional communication — both written and verbal Experience in Voice process Functional Skills: Knowledge of insurance policy, coverage, and regulation Eye for Details and accurate preparation of data to assess value of the estimate Investigate, evaluate and identify requirements for the Claim basis the information provided Ability to utilize available Tools to capture information accurately Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Shift C (India) Recruiter Info Ms. Vibha Chaturvedi vaaa6@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, addressing challenges that arise during the development process, and contributing to the overall improvement of application performance and user experience. You will also participate in maintenance and enhancement activities, ensuring that existing systems remain efficient and effective. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.- Conduct code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infotainment & Telematics.- Strong understanding of software development methodologies and lifecycle.- Experience with programming languages such as C++, Java, or Python.- Familiarity with software testing frameworks and tools.- Ability to troubleshoot and debug complex software issues. Additional Information:- The candidate should have minimum 3 years of experience in Infotainment & Telematics.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, addressing challenges that arise during the development process, and contributing to the overall enhancement of application functionality. You will also be responsible for maintaining existing systems while exploring opportunities for improvement and innovation in your work. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infotainment & Telematics.- Strong understanding of software development methodologies and best practices.- Experience with application coding and testing across various platforms.- Familiarity with debugging tools and techniques to troubleshoot issues effectively.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Infotainment & Telematics.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
6.0 - 8.0 years
7 - 8 Lacs
Gurgaon
On-site
Role Overview As the EV Vehicle Operations Manager , you’ll lead the charge in managing electric vehicle operations, ensuring performance efficiency, minimal downtime, and optimal utilization. This role demands a blend of operational acumen, data-driven decision-making, and a deep understanding of EV systems and infrastructure. Key Responsibilities Fleet Oversight & Utilization Monitor EV fleet performance across locations Optimize routes and usage to improve range efficiency and reduce idle time Charging Infrastructure Management Coordinate installation, maintenance, and expansion of charging stations Liaise with vendors for charger uptime and SLA compliance Maintenance & Health Monitoring Implement predictive maintenance protocols via telematics and IoT tools Maintain service logs, warranty schedules, and downtime reports Operational Planning Develop SOPs for EV fleet operations, charging cycles, and energy consumption Collaborate with tech teams to integrate fleet data into central dashboards Vendor & Stakeholder Coordination Engage with OEMs, service providers, and battery swap partners Ensure seamless parts availability and compliance with manufacturer guidelines Sustainability & Compliance Reporting Track CO₂ savings, battery lifecycle metrics, and energy utilization Prepare impact assessments and sustainability reports for leadership Skills & Competencies In-depth knowledge of EV systems, charging protocols, and battery lifecycle Strong command over fleet analytics, telematics platforms, and routing tools Vendor negotiation and stakeholder management skills Ability to bridge operational goals with sustainability objectives Comfortable navigating data dashboards and mobility platforms Qualifications & Experience Graduate/Postgraduate in Operations, Automotive Engineering, or Mobility Systems 6–8 years in fleet operations, with at least 2 years in EV domain preferred Experience in working with energy providers or battery tech vendors is a plus Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Work Location: In person
Posted 1 week ago
6.0 - 8.0 years
8 - 9 Lacs
India
On-site
Job Title: Electronic Vehicle Operations Manager Location: Manesar (Gurugram) Role Overview As the EV Vehicle Operations Manager , you’ll lead the charge in managing electric vehicle operations, ensuring performance efficiency, minimal downtime, and optimal utilization. This role demands a blend of operational acumen, data-driven decision-making, and a deep understanding of EV systems and infrastructure. Key Responsibilities Fleet Oversight & Utilization Monitor EV fleet performance across locations Optimize routes and usage to improve range efficiency and reduce idle time Charging Infrastructure Management Coordinate installation, maintenance, and expansion of charging stations Liaise with vendors for charger uptime and SLA compliance Maintenance & Health Monitoring Implement predictive maintenance protocols via telematics and IoT tools Maintain service logs, warranty schedules, and downtime reports Operational Planning Develop SOPs for EV fleet operations, charging cycles, and energy consumption Collaborate with tech teams to integrate fleet data into central dashboards Vendor & Stakeholder Coordination Engage with OEMs, service providers, and battery swap partners Ensure seamless parts availability and compliance with manufacturer guidelines Sustainability & Compliance Reporting Track CO₂ savings, battery lifecycle metrics, and energy utilization Prepare impact assessments and sustainability reports for leadership Skills & Competencies In-depth knowledge of EV systems, charging protocols, and battery lifecycle Strong command over fleet analytics, telematics platforms, and routing tools Vendor negotiation and stakeholder management skills Ability to bridge operational goals with sustainability objectives Comfortable navigating data dashboards and mobility platforms Qualifications & Experience Graduate/Postgraduate in Operations, Automotive Engineering, or Mobility Systems 6–8 years in fleet operations, with at least 2 years in EV domain preferred Experience in working with energy providers or battery tech vendors is a plus Location: Manesar, Gurugram Job Type: Full-time Pay: ₹70,000.00 - ₹80,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 week ago
5.0 - 7.0 years
6 - 6 Lacs
Delhi
On-site
Job Summary The Vehicle Operations Manager will oversee the daily operations of the logistics fleet, ensuring timely deliveries, vehicle compliance, maintenance scheduling, and cost control. This strategic role bridges field logistics with process improvement, enhancing the overall reliability and performance of transport assets. Key Responsibilities Fleet Oversight & Deployment Monitor daily vehicle allocation and ensure optimal fleet utilization Coordinate with dispatch and warehouse teams for efficient load planning Maintenance & Compliance Develop and monitor preventive maintenance schedules Ensure fleet adherence to legal, safety, and environmental regulations Vendor & Driver Coordination Manage relationships with vehicle suppliers, leasing partners, and driver teams Implement driver performance programs and address operational issues Cost & Fuel Management Track fuel consumption, vehicle running costs, and reduce operational overhead Deploy telematics systems to analyze mileage and identify cost-saving areas Asset Tracking & Documentation Maintain up-to-date records for registrations, insurance, permits, and warranties Collaborate with finance for vehicle lifecycle management Process Improvement Analyze vehicle downtime and breakdown reports to implement corrective actions Recommend upgrades or replacements based on utilization and ROI metrics Skills & Competencies Strong knowledge of logistics fleet management practices and vehicle technology Experience with GPS tracking, routing software, and telematics platforms Excellent coordination, negotiation, and crisis management skills Understanding of regulatory frameworks related to transport operations High attention to detail with structured planning abilities Qualifications & Experience Bachelor’s degree in Logistics, Mechanical Engineering, or Operations 5–7 years of experience in fleet or vehicle operations, preferably in logistics or transport industry Hands-on experience with multi-vehicle management across geographies is a plus We are looking for an individual who is ready to take on challenges and contribute positively to our dynamic team environment. If you are passionate about operational excellence and have a track record of success in managing complex operations, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: ₹55,000.00 - ₹58,000.00 per month Work Location: In person
Posted 1 week ago
3.0 years
2 - 2 Lacs
Gonda
On-site
We need Field Sales Executive in Gonda & nearby the Gonda location to work in HPCL Project. Working under the Company – HPCL ( Hindustan Petroleum Corporation Limited) (Company is into Oil and Gas government Firm) on contract basis for 3 yrs. and it is renewal contract and there is 4 months of probationary period. Payroll of Company – Tristar Management Services Pvt Ltd Profile : Jr. Regional Business Executive (For loyalty card which we use for petroleum) Min Qualification: Graduation Work Experience: Min 3 Year in sales and marketing experience. Salary structure is below for your reference: - CTC- 31,746/- pm Gross Salary -28,296/-pm Net in hand salary- 24,796 /- pm Additionally, Benefits are mentioned below. Location : - Gonda What is a Drive Track Plus (Petro Card)? o Petro Card is similar like Debit/ Prepaid Card which is used to purchase the fuel if we don’t have hard cash with us. o This Fuel Card is use only in the HPCL Petroleum. You can swipe this card in Petroleum and purchase the Fuel. o You have to enrol this card to who have bulk of Four-wheeler, Truck & Tempo (For e.g. - Travel agencies, Fleet owners etc). o You fill up your vehicle, then go to the kiosk/ Booth to pay using the card, which will either be swiped by the shop assistant, or inserted into the chip and pin machine like a conventional card. ü Here will be 80% Customer visit & 20% Outlet visit in this field work. Job Description : HPCL has introduced the Drive Track Plus program to the market, and as a part of that program, HPCL has launched one fuel prepaid card for users like who have experience in the transportation sector, bulk vehicles (two and four wheels), automotive industry, and commercial vehicle industry as well. This card has various benefits, including the fact that it is exempt and accepts a total of 15000 HPCL fuel pumps, which should be called diesel pumps not just petrol pumps. Get the best in class saving it every slab. the more customers (Clients) spend, the higher number of discounts. The entire transaction is cashless, so no driver needs to carry a large amount of cash. Delivers complete security and 24/7 support. Basically, here you have to Increasing the volume of petrol and diesel through the HPCL fleet card/loyalty card scheme. Essentially, our primary goal must be to offer HPCL diesel and petrol to customers such as carriers who have experience in the transportation sector, bulk vehicles (two and four wheels), automotive industry, and commercial vehicle industry. Build the co-cordial relationship with the customers, dealers, HP Petrol Pump owners and seniors as well. 1. Soliciting New Customer for HPCL on fleet Card Program. Regional business executive shall meet target Customer and market HPCL Loyalty Program. RBE to understand the customer's needs /requirements. 2. Visiting already enrolled Fleet Card program customers (Active/Inactive) for Business Improvement 3. Customer relationship Management with all customers (Existing and New). Daily calls to be made customer located in is area and Improving Travelling Customers Volume by Coordinating with other region RBE's 4. visiting HPCL Retail Outlets and Training New personnel in the outlet on the DTP terminal (POS) operations & DTP program 5. Participating in the Seasonal campaign if any and Coordinating with Customers in achieving their benefits targets. 6. Coordinating with HPCL third party services providers to help the customer reap all the benefits of the Fleet card program like Insurance, sadak Ka saathi, Telematics etc. 7. Daily reporting to the HPCL/Assigned Personnel through Mobile APP or some other methodology designed by HPCL. Benefits: · Mediclaim Insurance : Company will be provided with a Mediclaim insurance cover of Rs. 5 lakhs for you and 3 other dependent family members. You will also be covered with life insurance benefit coverage of Rs. 20 lakhs. · Telephone Charges : Rs.600 per month will be reimbursed towards fixed telephone charges. · Conveyance expenses will be paid as per the following rates, which will be based on the location where you are posted: - Classification of City Rate · X Class/ Area A/ Zone I · Rs. 100/- per day · Y Class/ Area B/ Zone II · Rs. 80/- per day · Z Class/ Area C/ Zone III · Rs. 70/- per day · Night-halt Charges will also be paid for visits to locations, involving overnight stays, outside the location where you are posted. About us- At HPCL, We Deliver Happiness… Across the nation and beyond, we are transforming the energy landscape with our solutions that cut across a spectrum of requirements. With myriad solutions for myriad needs, ours is a world bursting with diverse solutions to cater to your energy requirements. A world steered by innovative technology to create value for you. Where we consider it our duty to keep your kitchen stoves alight with clean and safe gas, all through the day. Where we take the lead to extend personalized vehicle & customer care through our retail outlets, round the clock. Where we provide the necessary thrust for your dreams to take flight. From the food you eat to the clothes you wear, from the cosmetics you adorn to the devices that bring you entertainment, there is a touch of HP in every facet of your life. In our world, we walk hand in hand with nature and live the mantra of Delivering Happiness, through safety, sustainable growth, and helping the community, night and day! For more details you can visit the below mention website: - https://www.hindustanpetroleum.com/ Thanks & Regards, Srushti Khatate 9867565623 Tristar Management Services Private Limited. Website: - www.thetristargroups.com Job Type: Full-time Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: Field sales: 3 years (Preferred) Language: Hindi (Preferred) Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business line/Function: ARVAL Service Lease Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.) Arval IT is the IT department of the company. “Data & AI” Tribe oversees developing and maintaining all the IT assets in relationship with Data activity from the company. The organization of the “Data & AI” Tribe is composed by 10 Squads, Business oriented, dispatch in 5 Domains: 3 Squads for “Sales & Clients” Domain: in charge of changes and maintenance of the Data sales projects. Squads are mainly focused on the following activities: MyFleetStatus and partnership with Elements, Amazon Reporting, Customer Marketing, Printing activities for G4 countries. 2 Squads for “Operations” Domain: responsible of the Change and Run for Reporting, centralization of data in ODS, and data flows related to the following functional scope: Operations services (insurance, maintenance, tires, glass, fuel card, …), Buy, Delivery and End of Contract, Telematics, Complain Management. 1 Squad for “Data Management & Security” Domain: objective is to offer Capabilities to support Business Driven Use Cases by providing Data Platforms connected to valuable Data Sources for Data Preparation and Data Science, by sharing Knowledge on Data Sources and Data Products, promoting the Data Management By Design approach in respect of the BNPP and ARVAL Data Governance, by consume the Data Products through Data Visualization or integrated in Arval Applications. 2 Squad for Foundations Domain: define a Business Data Architecture, based on clear principles, accompany new projects to integrate them into the Datahub framework, stabilize and improve performance, accessibility, monitoring of Data assets. These domains handle the management of Document (EDM). 2 Squad for “AI & Smart Automation” Domain: Manage RPA activities to build robot with Blueprism to automate and ease the life of Arval business. And a dedicated Artificial Intellignece squad working on Data Science, Machine Learning, Intelligent Document Processing, Generative AI… Each Squad is organized and composed as an Agile system: 1 IT Product Owner, 1 Scrum Master and 1 Dev Team (composed by Designers and Engineers). Job Title Engineer (Developer) Date 01/01/2024 Department One IT Location: Offshore Business Line / Function IT Data Tribe Engineer (Java) Reports To (Direct) Engineer Chapter Lead Grade (if applicable) N/A (Functional) Squad IT PO Number Of Direct Reports Directorship / Registration: NA Position Purpose The engineer/developer is working closely with his team members and business teams to develop features according to a requirement. He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments. Production or tests environments supports activities are also part of the position (job monitoring, issues solving, …) Responsibilities Direct Responsibilities Participate to all the Agile ceremonies of the squad (Dailys, Sprint plannings, backlog refinements, reviews, etc…) Communicate ASAP on the blocking points Estimate, design and build technical solution for business needs & requirements according to the Jira requirements (Change, bug fixing, …). Do the unit tests of the code developed to deliver the code for user acceptance test Design technical solution for business needs & requirements Maintain a clean code or a robust infrastructure (depending on developer / OPs expertise) Raise technical improvements and impediments Contributing Responsibilities Accountable to deliver the amount of jira tickets assigned to him/her during a sprint Accountable to do the daily support/monitoring Accountable to contribute to the Engineer Chapter events and Tribe community (Guild with the Engineer Techlead) Accountable on the platform behavior – ensure platform is up and running (stability) with the tech lead and other members of the guild Technical & Behavioral Competencies Be autonomous on his asset (Senior to expert level) and motivated on the daily tasks. Be an active member of the squad (often multi-technologies). Be proactive by raising alerts when it’s flagged, try to understand the global context and suggest how to solve an issue (without focusing only on his subpart). it will also help to understand better the rest of the team (who will not necessarily work on the same tool) Be able to provide proofs that developments are matching to the requirement (tests cases) Have proper communication with the Business. (English language) Have some knowledge regarding deployment/versioning tools (Git, Jenkins, …) Have some knowledge on project tracking software (Jira, QC, …) Have some knowledge regarding monitoring tools (Centreon, Dynatrace, …) Have a strong background in SQL and be able to check some test cases on his own directly by launching some SQL requests on the different databases Provide his technical expertise to suggest optimization and technical enhancements Unix/Windows Specific Technical Skills Required For This Role Java (V8/V17) mainly backend Springboot (V2/V3)/Maven/Git/Jenkins Container (Docker/Kubernetes) Having some skills around Python and Kafka can be an advantage. Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Education Level Ability to develop others & improve their skills Bachelor Degree or equivalent Experience Level At least 5 years
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Company Description: Tracknovate Mobile Resource Management offers a comprehensive GPS vehicle tracking system designed to optimize the efficiency of freight transport through fleet monitoring and tracking. Our solutions are tailored for professionals who seek to enhance operational efficiency and improve resource management. With our state-of-the-art tracking technology, we aim to provide invaluable insights and control over fleet operations. Role Description: The Inside Sales Specialist will be responsible for identifying and developing new business opportunities, generating leads, and managing client accounts. The role involves building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to help optimize their fleet management processes. Key Responsibilities: Lead Generation & Market Research: Conduct market research to identify emerging trends in the telematics industry, including vehicle tracking, fleet management, and connected devices. Identify potential clients in sectors such as automotive, logistics, transportation, smart cities, and fleet management, understanding their needs and challenges. Client Relationship Management: Build and maintain long-term relationships with key decision-makers and stakeholders in organizations, including transportation companies, municipalities, and corporate fleet managers. Act as the main point of contact for new clients, guiding them through the sales process, presenting telematics solutions, and addressing concerns. Solution Selling: Understand client needs and deliver tailored telematics solutions, demonstrating product capabilities and differentiating the company's offering. Negotiations & Contract Management: Negotiate contracts, pricing, and terms with clients, ensuring both company profitability and client satisfaction. Sales Reporting: Monitor and report on sales performance, pipeline status, and market trends to senior management. Provide regular feedback on the competitive landscape, industry trends, and customer requirements. Qualifications: Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field. At least 2-5 years of experience in business development or sales within the telematics, IoT, automotive, or technology sectors.
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be joining our team as a Customer Retention Executive, where your primary responsibility will be to proactively engage with customers who have purchased GPS trackers from our ecommerce website. Your goal will be to encourage them to renew or recharge their services, ultimately aiming to retain existing customers, increase revenue, and deliver exceptional customer service. Your key responsibilities will include contacting customers through various channels such as phone, email, or SMS to discuss renewal or recharging of their GPS tracker services. You will also be required to present customers with renewal options, pricing details, and any ongoing promotions. Addressing customer inquiries and issues related to GPS tracker services, negotiating and finalizing renewal agreements, updating customer information in our CRM system, achieving or surpassing monthly renewal targets and revenue objectives, as well as collaborating closely with the customer service team to address and resolve customer complaints will also be part of your role. To qualify for this position, you should ideally possess 1-2 years of experience in customer retention, sales, or a similar field. Strong communication and negotiation skills, excellent customer service abilities, the capacity to handle customer complaints effectively, adaptability to a fast-paced work environment with changing priorities, basic computer proficiency including knowledge of CRM software, and a track record of meeting or exceeding sales targets are all essential requirements. Desirable skills for this role include prior experience in the GPS or telematics industry, familiarity with GPS tracker services and technology, and certifications in sales, customer service, or related areas. This full-time position will require your presence in person at the work location. If you find yourself suitable for this role and meet the aforementioned qualifications, please coordinate by reaching out to 7427811320 or sending an email to jobs@fetaca.com.,
Posted 1 week ago
6.0 - 12.0 years
0 Lacs
karnataka
On-site
A Career at HARMAN Automotive offers you the opportunity to be part of a global, multi-disciplinary team dedicated to leveraging the power of technology to shape the future. At HARMAN Automotive, you are empowered to fast-track your career by engineering audio systems and integrated technology platforms that enhance the driving experience. Through a combination of innovation, thorough research, and collaborative efforts, you will contribute to advancing in-vehicle infotainment, safety, efficiency, and overall enjoyment. As a Telematics Solution Engineer at HARMAN, you will play a crucial role in the research and delivery of software solutions and proof of concepts for automotive embedded devices. Telematics, being a fundamental technology for connected cars and autonomous driving, encompasses a wide range of components such as LTE modems, network access devices, and wireless standards like BT/WiFi, GNSS, and NFC. Your responsibilities will involve designing and developing software for telematics devices, utilizing cutting-edge technologies to enhance communication, networking, and positioning features. You will be at the forefront of exploring new business opportunities within the Telematics domain, showcasing high-visibility demos, and leading product launches. Your tasks will include design verification, testing, debugging, and root cause analysis of defects. In this role, you will act as an individual contributor in software and firmware design and development for V2X and MEC domains on embedded platform products. Taking complete technical ownership, you will ensure the design of scalable and reusable software components, resolving critical technical issues hands-on. Your expertise in designing and developing automotive-grade Linux applications for V2X devices will be paramount, in compliance with industry standards. Additionally, you will collaborate with cross-functional teams, engage in requirement analysis with customers, and drive technical discussions to achieve timely consensus. To excel in this position, you should hold a Master's or Bachelor's degree in electrical, communications, computer engineering, or a related field, along with 6 to 12 years of experience in software development for embedded systems using C++ and C. Strong programming skills in C++, proficiency in Linux Embedded Systems, and familiarity with Linux Systems Programming are essential. Your ability to work independently, mentor team members, and engage effectively with customers during requirement analysis will be key to your success. Moreover, experience in high-level and low-level module design, requirement analysis, and usage of tools like DOORS and Enterprise Architect will be advantageous. If you have prior experience in embedded software testing for Automotive Products, V2X Technologies, Vehicle Security, Telematics, or Data Communication, it will be considered a strong asset. Your knowledge of cellular and network technology, software architectures, and automotive-grade products will further enhance your candidacy. Additionally, hands-on experience with tools such as Vector Can Analyzer and Canoe will be beneficial. HARMAN provides a supportive work environment that encourages professional and personal development. With opportunities for remote work, employee discounts, extensive training programs, wellness benefits, and a recognition and rewards program, HARMAN ensures that every employee feels valued and empowered. Join us at HARMAN to unleash innovation and drive technology to the next level, creating extraordinary experiences that make a lasting impact.,
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, addressing challenges that arise during the development process, and contributing to the overall enhancement of application functionality. You will also be responsible for maintaining existing systems and implementing new features to meet client needs, ensuring high-quality deliverables in a timely manner. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.- Mentor junior team members to help them develop their skills and grow within the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infotainment & Telematics.- Strong understanding of software development methodologies and best practices.- Experience with programming languages such as C++, Java, or Python.- Familiarity with software testing frameworks and tools.- Ability to analyze and troubleshoot complex software issues. Additional Information:- The candidate should have minimum 5 years of experience in Infotainment & Telematics.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
35 - 40 Lacs
Coimbatore
Work from Office
Responsibilities & Key Deliverables Product Knowledge for Construction equipment, trends in industry, innovations to ensure reliable and sound electrical systems based on application requirements Ensure creation and adaptation of various electronics system in the vehicle like (GPRS, Telematics, and Multi-mode operation, communication strategy between man and machine, vehicle to vehicle and within vehicle) for differentiated product value proposition based on under-standing of customer needs. Development of electrical parts like lamps, wiring harness, temps, cluster etc. with latest technology and integration at vehicle level To keep update with latest development of EES systems and incorporate the same on vehicle. To design and develop diagnostic and prognostic tools and strategy To work with interfacing areas like EMS, ABS, telematics and develop approach for development for Construction Vehicles Working CAD / TC knowledge: CATIA V5 R17 / Siemens DFM, DFA,DTC, DFMEA, QC story Development of system for the departmental processes to ensure adherence to MPDS (Mahindra Product Development System) To build organization structure for EES team and development of team members Liasioning Internal (various aggregate members) for ensuring synchronizing of priorities and External (Vendors) for timely part development Experience 15-22 yrs. Industry Preferred Qualifications BE/ ME (Electrical and Electronics) General Requirements
Posted 1 week ago
15.0 - 20.0 years
35 - 40 Lacs
Mumbai
Work from Office
Responsibilities & Key Deliverables Product Knowledge for Construction equipment, trends in industry, innovations to ensure reliable and sound electrical systems based on application requirements Ensure creation and adaptation of various electronics system in the vehicle like (GPRS, Telematics, and Multi-mode operation, communication strategy between man and machine, vehicle to vehicle and within vehicle) for differentiated product value proposition based on under-standing of customer needs. Development of electrical parts like lamps, wiring harness, temps, cluster etc. with latest technology and integration at vehicle level To keep update with latest development of EES systems and incorporate the same on vehicle. To design and develop diagnostic and prognostic tools and strategy To work with interfacing areas like EMS, ABS, telematics and develop approach for development for Construction Vehicles Working CAD / TC knowledge: CATIA V5 R17 / Siemens DFM, DFA,DTC, DFMEA, QC story Development of system for the departmental processes to ensure adherence to MPDS (Mahindra Product Development System) To build organization structure for EES team and development of team members Liasioning Internal (various aggregate members) for ensuring synchronizing of priorities and External (Vendors) for timely part development Experience 15-22 yrs. Industry Preferred Qualifications BE/ ME (Electrical and Electronics) General Requirements
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Bachelor of Engineering in Electronics or any related stream Summary :We are seeking a skilled Android Platform Developer to join our team in building and maintaining the core components of the Android operating system. This role involves working on the Android Open-Source Project (AOSP), customizing the Android framework, and optimizing system performance for various hardware platforms. Roles & Responsibilities:1.Contribute to android platforms powering automotive infotainment systems.2.Strong passion for android as an ecosystem, ideally experience with implementing android apps or working on the android platform level.3.Regularly catch up with latest android platform technologies presented on Googles conferences.4.Develop architectural concepts.5.Get involved in the full lifecycle of software development to build best-in-class experience information and entertainment applications6.A desire to learn new things and the ability to understand complex systems. Professional & Technical Skills: 1.Should have good knowledge on Android framework, custom android HALs, services and SDK add-ons.2.Hands on expertise on the integration of AIDL/HIDL3.Working Experience in C++ programming especially with modern versions like C++ 11, 14 and 17.4.Experience with Linux.5.Good with android device configurations.6.Networking knowledge to debug issues.7.Proficient in multi-threaded programming and middleware solution development in the Android environment.8.Strong in fundamentals of IPC and OS concepts. Additional Information:1.The candidate should have a minimum of 3 years of experience Android platform development.2.This position is based at our Bangalore office (client office).3.A 15 years full time education is required. Qualification Bachelor of Engineering in Electronics or any related stream
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Bachelor of Engineering in Electronics or any related stream Summary :We are seeking a skilled Android Platform Developer to join our team in building and maintaining the core components of the Android operating system. This role involves working on the Android Open-Source Project (AOSP), customizing the Android framework, and optimizing system performance for various hardware platforms Roles & Responsibilities:1.Contribute to android platforms powering automotive infotainment systems.2.Strong passion for android as an ecosystem, ideally experience with implementing android apps or working on the android platform level3.Regularly catch up with latest android platform technologies presented on Googles conferences.4.Develop architectural concepts.5.Get involved in the full lifecycle of software development to build best-in-class experience information and entertainment applications6.A desire to learn new things and the ability to understand complex systems. Professional & Technical Skills: 1.Should have good knowledge on Android framework, custom android HALs, services and SDK add-ons.2.Hands on expertise on the integration of AIDL/HIDL3.Working Experience in C++ programming especially with modern versions like C++ 11, 14 and 17.4.Experience with Linux.5.Good with android device configurations.6.Networking knowledge to debug issues.7.Proficient in multi-threaded programming and middleware solution development in the Android environment.8.Strong in fundamentals of IPC and OS concepts. Additional Information:1.The candidate should have a minimum of 3 yeas of experience Android platform development2.This position is based at our Bangalore office (client office).3.A 15 year full time education is required. Qualification Bachelor of Engineering in Electronics or any related stream
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Bachelor of Engineering in Electronics or any related stream Summary :We are seeking a skilled Android Platform Developer to join our team in building and maintaining the core components of the Android operating system. This role involves working on the Android Open-Source Project (AOSP), customizing the Android framework, and optimizing system performance for various hardware platforms Roles & Responsibilities:1.Contribute to android platforms powering automotive infotainment systems.2.Strong passion for android as an ecosystem, ideally experience with implementing android apps or working on the android platform level3.Regularly catch up with latest android platform technologies presented on Googles conferences.4.Develop architectural concepts.5.Get involved in the full lifecycle of software development to build best-in-class experience information and entertainment applications6.A desire to learn new things and the ability to understand complex systems. Professional & Technical Skills: 1.Should have good knowledge on Android framework, custom android HALs, services and SDK add-ons.2.Hands on expertise on the integration of AIDL/HIDL.3.Working Experience in C++ programming especially with modern versions like C++ 11, 14 & 17.4.Experience with Linux.5.Good with android device configurations.6.Networking knowledge to debug issues.7.Proficient in multi-threaded programming and middleware solution development in the Android environment.8.Strong in fundamentals of IPC and OS concepts. Additional Information:1.The candidate should have a minimum of 3 years of experience in Android platform development2.This position is based at our Bangalore office (client office).3.A 15 years full time education is required. Qualification Bachelor of Engineering in Electronics or any related stream
Posted 1 week ago
90.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This role will be required manage the end to end responsibility of the Employee Data Management. Responsibilities: Support the management, validation and updating of employee data onto Workday Support projects to identify, correct and re-engineer HR processes to ensure quality data Support mass data change projects and processes Maintain accuracy of documented processes. Build, review, and maintain Job Aids/ SOPs for HRSS processes. Ensure data access authorizations in accordance with privacy controls Raise awareness of system access gaps, risks or concerns to management and the Team to arrive at a sound business solution Handling preparation of various weekly and monthly reports and dashboards. Regularly update process trackers and review data. Manage escalations and promptly highlight them to the appropriate authorities. Collaborate with other HR COEs to facilitate smooth implementation and coordination of HRSS processes. Education: Minimum Graduate (MBA Preferred) Experience: 2-4 years of experience in the HR function Supervisory Responsibilities: This job does not have supervisory duties. Key Skills: Basic knowledge about statutory guidelines regarding data privacy in HR Stakeholder management Query management Flexible to work in rotational shifts and HR processes Team player with strong collaboration skills Good learning ability Problem-solving skills Strong understanding of policies Excellent oral and written communication skills Strong interpersonal skills Proficiency in MS Excel and other MS Office applications Customer-centric and service-oriented mindset Primary Skills Applicant Tracking Systems (ATS), Business Communications, Client Onboarding, Detail-Oriented, Problem Solving Shift Time General Shift (India) Recruiter Info Shilpa Amit Vaish ShilpaAmit.Vaish@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 week ago
10.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
We are Valtech Mobility, a strategic business unit of Valtech Group, dedicated to improving mobility by making it safer, smarter and more enjoyable. Our primary goal is to develop cutting-edge connected vehicle technologies for global mobility providers and vehicle OEMs such as VW, Toyota, Porsche, Audi, Lamborghini, Skoda. As a technical expert, you'll be part of our global Connected Vehicle team. As a hidden champion and pioneer in connected vehicle technology, more than 30 million vehicles in 65 countries enjoy more than 50 different connected car services in the areas of infotainment, telematics and V2X/Car2x. By joining our expert panel, you will be part of the connected vehicle revolution and its next level of evolution. You will rub shoulders with international industry experts who have decades of experience working with brands such as Porsche, Lamborghini, Bentley, and Audi, to name a few. If you enjoy working on challenging projects in a culture that values freedom and accountability. Apply now to be contacted. Personal and professional development / Internal workshops & learning initiatives via Academy and online portals / German language classes compensation / Professional certifications reimbursement / Participation in professional local & global communities / Growth and development possibilities We are looking for a Lead DevOps Engineer with at least 10+ years of experience in the software industry and a minimum of 5+ years of working in a DevOps environment. You will be working as part of a cross-functional team that takes responsibility for their applications throughout the full lifecycle. The team is currently working with a focus on design and development and will expand its focus to operational and automation aspects. We would like you to bring in your DevOps knowledge and experience to contribute to delivering excellency by the connected car team. Initially, you will be working as a developing lead until a new team is formed. Mandatory Skills And Experience Background and relevant current experience in a hands-on Platform Engineering role are needed Practical Cloud experience, especially with Azure and technologies like AKS, Azure Virtual Machines, KeyVault, Azure Application Gateway, Azure Log Analytics Practical CI/CD experience, especially with tools like Azure DevOps, GitHub Actions Experience working in agile teams, possibly with methodologies like Scrum, Kanban, SAFe or similar Experience in implementing and operating on Kubernetes-based deployments Experience with microservice architecture and container technologies such as docker Experience with automation of software integration, testing, delivery, and deployment Solid knowledge of using, administering, and scripting Linux/Unix and/or PowerShell Willingness to work closely with team members, share responsibility, work, and praise Willingness to learn about the content of the delivered applications invest in building domain knowledge and becoming a subject matter expert Mentor/motivate the development teams to take ownership of their contribution to successful projects Encourage key quality principles Have an in-depth level of technical knowledge/experience in building cloud solutions that have security, reliability, scalability, high availability, and concurrency built in from the outset. Assist with the optimal end-to-end delivery pipeline Selecting appropriate quality controls to complete assigned tasks, including code-driven deployment; infrastructure deployment; automated testing; and effective operational monitoring, alerting and incident responses. Supply appropriate information and analysis to support the resolution of issues and incidents Applicants need to bring a mindset of taking responsibility for their work from design, through implementation and into operations Good communication skills, good command of English and willingness to work in a globally distributed team Ideal candidates should also Experience with Azure Service Fabric, CosmosDB Experience in leading software teams and organizing development efforts Understand security techniques including Firewalls/Security Groups, Threat Modelling, and Dependency Management. Able to define and Implement security, introduce the team to DevSecOps methods and mindset Have knowledge of SQL Database (MySQL, PostgreSQL) and No SQL Databases Administration, monitoring and optimization Have infrastructure as a code such as Terraform, Helm, Ansible, or Puppet experience Have experience using monitoring tools such as ELK stack, Grafana, Splunk, Dynatrace, newRelic Have sound knowledge of messaging technologies such as Kafka or MQTT Ensure the cloud platforms/solutions are fit for purpose based on business need and criticality while keeping platform usage costs and utilization in mind The ability to communicate in the German language is a plus What is important is having some of the skills, but also having ideas to bring to the table, wanting to have input into how we do things and wanting to pick up new skills along the way. At Valtech, we’re here to engineer experiences that work and reach every single person. To do this, we are proactive about creating workplaces that work for every person at Valtech. Our goal is to create an equitable workplace which gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be). You can find out more about what we’re doing to create a Valtech for everyone here. Please do not worry if you do not meet all of the criteria or if you have some gaps in your CV. We’d love to hear from you and see if you’re our next member of the Valtech team!
Posted 1 week ago
0 years
0 Lacs
Tamil Nadu, India
On-site
Company Description KT Telematic Solutions is a start-up specializing in telematics analytics. By leveraging innovative analytics, business intelligence, and visualization, KT Telematic focuses on the commercial trucking domain. The company aids customers in efficiently managing their fleets by making faster and better decisions. KT Telematic is dedicated to improving operational efficiency in the commercial trucking industry. Role Description This is a full-time on-site role for a Field Services Engineer, located in Tamil Nadu, India. The Field Services Engineer will be responsible for providing technical support, performing field service tasks, troubleshooting and resolving issues, conducting preventive maintenance, and ensuring excellent customer service. The role involves hands-on work and frequent interaction with customers to solve technical problems in a timely manner. Qualifications Any degree/Diploma Field Service skills and experience Ability to troubleshoot and provide technical support Skills in conducting preventive maintenance Strong customer service skills Excellent problem-solving and communication abilities Bachelor's degree in Engineering or a related field Prior experience in the telematics or commercial trucking industry is a plus Ability to work independently and in a dynamic environment
Posted 1 week ago
4.0 years
0 Lacs
India
On-site
Who We Are Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About The Role You will own key experiences across fleet management that thousands of dispatchers, operators, and drivers rely on every day. You will partner with engineering, data, design, and GTM teams to deliver products that serve local hauliers and global enterprises alike. Responsibilities Key challenges you will tackle include: Define and communicate a clear, data-backed roadmap for your product areas. Translate customer pain points into simple web and mobile workflows that save hours each day. Work with data scientists to turn billions of sensor events into actionable, measurable AI features. Establish success metrics, launch betas, gather feedback, and iterate quickly. Collaborate across time zones with design, engineering, sales, support, and marketing. Spend time with dispatchers, drivers, and back-office teams to keep feedback loops tight. Qualifications 4+ years of B2B product management experience, including complete ownership of a product area. Proven track record of shipping features that improve uptime, cost, safety, or efficiency. Comfort with data: you can query SQL, slice dashboards, and turn numbers into decisions. Strong communication skills that align diverse global stakeholders. Familiarity with telematics, logistics tech, automotive systems, or industrial IoT is a plus. MBB experience is a plus. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
Posted 1 week ago
12.0 years
0 Lacs
Bangalore Urban, Karnataka, India
Remote
Senior or Lead Technical Support Engineer Location: India (Night Shifts – US Time Zone) Experience: 4–12 years Shift: Full-time | Night Shift | Weekend Availability Required Industry: SaaS / Telematics / AI-based Products Function: Technical Support / Customer Support About the Role We are seeking a highly capable and customer-focused Senior or Lead Technical Support Engineer to join our global support team. This role is critical in delivering timely, high-quality support to our US-based customers and ensuring a seamless experience across our AI-driven and Telematics platforms. You will work closely with Engineering, Product, Sales, and Customer Success teams to resolve complex issues, drive customer satisfaction, and contribute to continuous improvement. Key Responsibilities Serve as a technical expert and primary point of contact for escalated customer issues. Troubleshoot and resolve complex technical problems via phone, chat, and remote tools. Perform root cause analysis and collaborate with Engineering to drive long-term solutions. Conduct pre- and post-deployment sanity checks to ensure product stability. Work closely with cross-functional teams to ensure timely resolution and meet SLAs. Maintain detailed case documentation and ensure proactive follow-ups. Participate in 24x7 support rotations, including weekends and on-call duties. Deliver product walkthroughs, training sessions, and feature presentations to customers. Analyze trends in support cases to identify recurring issues and recommend improvements. Contribute to knowledge base articles and internal documentation. Ensure high levels of customer satisfaction (CSAT) through timely, empathetic, and effective support. Must-Have Qualifications 4–12 years of experience in technical support, preferably in SaaS or cloud-based environments. Strong communication skills with excellent spoken and written English. Proven experience supporting US-based customers and working night shifts. Hands-on experience with REST APIs, basic SQL, and issue replication. Familiarity with support tools like JIRA, Salesforce, or ServiceNow. High customer orientation with a strong sense of ownership and accountability. Ability to work under pressure, meet tight timelines, and consistently deliver against SLAs. Strong interpersonal and stakeholder management skills. Nice-to-Have Skills Experience with Telematics platforms or AI-based products. Understanding of AI/ML concepts and their practical applications. Exposure to cloud technologies (Docker, Kubernetes, Microservices). Scripting knowledge (Python, Shell, or Java). Familiarity with monitoring tools and incident management processes. What We’re Looking For We’re looking for someone who can quickly become a functional and technical expert in our product. The ideal candidate is a well-rounded professional with strong technical acumen, excellent communication, and a proactive mindset. If you thrive in a fast-paced, customer-centric environment and are passionate about delivering exceptional support — we’d love to hear from you. Additionally, the candidate should collaborate well across teams and within teams, fostering high team spirit.
Posted 1 week ago
0.0 - 2.0 years
0 - 0 Lacs
Panvel, Maharashtra
On-site
About Us: Exzone Logistics, a state of art logistics facilitator in one of the world’s fastest growing economies. Exzone was incorporated in the year 1999 within a very small span of time we have grown up rapidly, our mission is to Providing reliable services through a single window solution concept to exceed customer satisfaction with highly motivated work force, We specialize in reliable & cost effective Domestic and International Courier & Cargo service to the rest of the world thru multi networks. Whether you want to send a small parcel or highly urgent equipment you can rely on us to deliver any corner of the World. Job Summary: The Fleet Management Executive will be responsible for the efficient and cost-effective management of the company's vehicle fleet. This includes overseeing vehicle maintenance, tracking fuel consumption, managing driver schedules, ensuring compliance with all regulatory requirements, and optimizing fleet utilization. The ideal candidate will be a proactive, organized, and detail-oriented individual with a strong understanding of fleet operations and logistics. Key Responsibilities: Fleet Operations & Maintenance: Coordinate and schedule routine maintenance, repairs, and inspections for all fleet vehicles. Manage relationships with garages, service providers, and vendors to ensure quality and cost-effective services. Maintain detailed records of vehicle maintenance, repairs, and service history. Monitor vehicle performance and identify areas for improvement or replacement. Implement and oversee preventive maintenance programs to minimize downtime and extend vehicle life. Fuel Management: Monitor and analyze fuel consumption patterns to identify and address inefficiencies. Implement strategies to optimize fuel efficiency and reduce costs. Manage fuel card programs and reconcile fuel expenses. Driver Management: Assist in the recruitment, training, and ongoing development of drivers. Monitor driver performance, adherence to company policies, and driving behavior. Ensure drivers are compliant with all relevant licenses, permits, and regulations. Manage driver schedules and optimize routes for efficiency. Compliance & Safety: Ensure all fleet operations comply with local, state, and national transportation regulations (e.g., RTO rules, pollution control norms, safety standards). Implement and enforce company safety policies and procedures for drivers and vehicles. Conduct regular safety audits and address any identified risks or non-compliance issues. Manage vehicle insurance policies and handle accident reporting and claims. Inventory & Asset Management: Maintain accurate inventory records of all fleet vehicles and associated equipment. Track vehicle registration, permits, and renewals. Assist in vehicle acquisition and disposal processes. Reporting & Analysis: Prepare regular reports on fleet performance, costs, fuel consumption, and maintenance. Analyze data to identify trends, opportunities for cost savings, and operational improvements. Provide insights and recommendations to management for strategic fleet decisions. Vendor Management: Negotiate and manage contracts with suppliers, service providers, and vendors related to fleet operations. Evaluate vendor performance and ensure adherence to service level agreements. Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (or equivalent practical experience). Proven experience (typically 1-2 years) in fleet management, logistics, or transportation operations, preferably within a corporate or commercial setting. Strong knowledge of vehicle maintenance, repair, and operational procedures. Familiarity with relevant transportation laws and regulations in India (especially Maharashtra). Proficiency in fleet management software/systems and Microsoft Office Suite (especially Excel). Excellent organizational and time management skills with the ability to prioritize tasks effectively. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills, with the ability to interact effectively with drivers, vendors, and internal stakeholders. Ability to work independently and as part of a team. Valid driver's license. Preferred Qualifications: Certification in Fleet Management or Logistics. Experience with GPS tracking and telematics systems. Prior experience in the Logistics sector. To Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to hr@exzone.in with the subject line "Fleet Management Executive - [Your Name]". Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Posted 1 week ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
The Manager – Occupational Safety & Health (OSH) – RTM Safety (Fleet & Non-Production Site) ensures compliance and governance for safety across Route-to-Market (RTM) operations, focusing on fleet safety, logistics, and non-production sites (e.g., warehouses). Additionally, this role integrates Manufacturing Safety Governance and Project Safety to ensure consistent safety practices across the value chain in alignment with The Coca-Cola Company’s Operational Requirements (KORE) and global H&S standards. This role includes managing RTM-specific risks such as fleet safety compliance, driver behavior, traffic safety, highway risks, and ensuring safe operational processes at non-production sites. The incumbent will ensure that safety standards are adapted to regional requirements, track key performance metrics, manage third-party vendors, lead cultural transformation, and implement safety improvement programs for bottling facilities, warehouses, and logistics operations. The focus will also extend to proactively mitigating high-risk areas, driving compliance, and aligning safety practices through collaboration with cross-functional teams and external stakeholders. The Manager will play a tactical role in implementing global and regional safety initiatives while building a safety-first mindset through training, incident management, and capability development aligned with corporate and bottling system goals. What You’ll Do For Us RTM Safety Governance and Fleet Standards: Build and implement fleet safety governance frameworks to ensure compliance with KORE, Life Saving Rules (LSRs), and other fleet safety standards across owned and third-party logistics operations. Localize fleet safety standards, including telematics deployment, driver fatigue management, journey safety tracking, and defensive driving training programs. Conduct audits and provide actionable recommendations to improve compliance with global RTM safety requirements, including fire safety, man-machine interaction risks, and PPE usage across non-production sites such as warehouses. Collaborate with bottlers, transporters, and service providers to implement RTM-focused safety initiatives, particularly in high-risk regions. Non-Production Site And Project Safety Alignment Manage safety governance for non-production facilities (warehouses, cold drink equipment, sales depots), addressing risks related to traffic management, loading/unloading operations, ergonomics, and fire safety. Ensure the adoption of Safety by Design principles during greenfield and brownfield projects to address potential safety risks during construction, commissioning, and operations. Lead compliance improvement programs at non-production sites, leveraging key insights from past audits and regional trends to address gaps. Incident Reporting, RCA, And Risk Mitigation Establish processes to ensure that safety incidents, including Serious Injury and Fatality Potential (SIFp) cases, are reported accurately and transparently, and conduct root cause analyses (RCA) to close gaps. Partner with plant teams, non-production site leaders, and logistics teams to implement corrective action measures derived from incident trends and audit findings. Use safety analytics and performance data to identify systemic risks and develop scalable solutions across RTM and non-production operations. Urban, Highway, And Road Safety Management Identify and mitigate road safety risks, focusing on reducing road fatalities, traffic incidents, and fatigue-related incidents for owned and third-party vehicles. Lead initiatives to address system inefficiencies in fleet operations, such as reducing dependence on spot-hire vehicles by developing structured policies and enforcing safety clauses in third-party contracts. Conduct safety campaigns (e.g., bi-monthly RTM safety campaigns) to promote awareness of fatigue, driving behavior, and journey management. Capability Building And Cultural Transformation Develop and deliver robust training programs for key stakeholders, including drivers, contractors, and service providers, focusing on defensive driving certification, hazard awareness, and telematics adoption. Build RTM Subject Matter Experts (SMEs) to enable system-level knowledge sharing and ensure alignment with global and industry best practices. Drive long-term safety culture transformation across RTM, warehousing, manufacturing, and non-production sites by embedding Zero Accident Culture. Program Management And Stakeholder Collaboration Monitor execution of corporate safety programs such as HOP (Human and Organizational Performance) and deploy diagnostic tools to assess vehicle safety, journey management, and incident reporting across logistics. Act as a key collaborator between bottlers, franchise leaders, and external vendors, building alignment on corporate safety strategies for RTM and distribution operations. Manage contractor/vendor safety initiatives to ensure compliance with agreed safety standards and key deliverables for ongoing and upcoming projects. Track Performance Metrics And Improve Systems Monitor and validate safety KPIs (e.g., audit scores, incident reduction rates) for RTM safety and non-production sites, ensuring continuous improvement in compliance levels. Regularly report progress against safety objectives, highlighting risks and achievements in alignment with the Annual Business Plan (ABP) and GAO objectives. Work Focus Lead efforts on fleet and RTM safety governance, ensuring all stakeholders (bottlers, fleets, transporters) meet compliance standards and embrace safety culture. Address risks at warehouses, logistics sites, and non-production facilities, focusing on audits, diagnostics, and safety infrastructure improvements. Ensure smooth rollout and adoption of corporate and regional safety initiatives, aligned to the needs of bottlers and franchise partners. Serve as a tactical enabler, working closely with plants, logistics stakeholders, and non-production teams to manage and execute aligned safety programs. Education Qualifications & Requirements: Bachelor’s degree in occupational safety, Engineering, or Technical Science. Advanced certifications such as CSP, NEBOSH, or equivalent in safety governance preferred. Experience 6–8 years of experience in RTM safety, fleet management, or non-production site safety in FMCG or logistics. Proven experience in implementing safety systems for distribution, supply chain, or project operations. Key Skills Strong knowledge of Health and Safety standards and fleet management protocols. Expertise in incident investigation, RCA, and corrective action program management. Ability to collaborate across cross-functional teams such as bottling, logistics, and manufacturing. Proficiency in deploying digital tools such as telematics or safety diagnostics. Communication Focus Internal: Collaborate with bottling leadership, sales teams, technical operations, and project managers to ensure adherence to safety programs. External: Engage with transporters, logistics providers, contractors, and vendors to align safety governance practices. Annual Incentive Reference Value Percentage:15 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Cambridge Mobile Telematics (CMT) is the world s largest telematics service provider. Its mission is to make the world s roads and drivers safer. The company s AI-driven platform, DriveWell Fusion , gathers sensor data from millions of IoT devices including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day. CMT is looking for a collaborative, customer-committed, and creative engineering team member who wants to join us in making roads safer by making drivers better! Responsibilities: Solve complex problems and transform them into business solutions in collaboration with team members Analyze and translate business and functional specifications and change requests into technical specifications suitable for implementation. Able to independently transform complex technical requirements into smaller implementable pieces; able to implement performant software solutions that are maintainable, scalable, reliable and testable Participate in code and design reviews Train and guide junior developers on proper software development procedures and methods Follow company defined development and operational standards and processes Provide on-call support during business critical emergency scenarios. Support and troubleshoot production issues as needed. Complete any additional tasks as they arise Qualifications: Bachelor s degree in Computer Science or related field 2+ years of relevant professional engineering experience Experience with development at scale -- high throughput, low latency Ability to learn quickly and solve complex problems Ability to collaborate in a team environment Experience and exposure with some or all of the following: Python, Django or Flask AWS services such as EC2, S3, Lambda, SNS, SQS ,RDS, Redshift Creating, maintaining: CI/CD pipelines Containerization technologies (specifically Docker) Developing web applications (HTTP REST backend, React frontend) Excellent communication and collaboration skills Compensation and Benefits: Fair and competitive salary based on skills and experience Equity may be awarded in the form of Restricted Stock Units (RSUs) Private healthcare Life insurance Parental leave Flexible scheduling and work from home policy depending on role and responsibilities Additional Perks: Feel great working to improve road safety around the world! Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness Extensive education and employee assistance programs CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all! Commitment to Diversity and Inclusion: At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.
Posted 2 weeks ago
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