163 Technical Troubleshooting Jobs - Page 2

Description We are seeking an experienced International Customer Support representative to join our team in India. The ideal candidate will have a passion for providing outstanding customer service and a strong ability to communicate effectively with customers from diverse backgrounds. Responsibilities Assist international customers via email, phone, and chat support. Resolve customer inquiries and issues in a timely and efficient manner. Provide product information and technical assistance to customers. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to enhance customer experience. Identify and escalate priority issues to the appropriate teams. Provide feedback on processes and suggest improvements to enhance service quality. Skills and Qualifications 1-8 years of experience in customer support or related field. Excellent verbal and written communication skills in English and at least one other language. Strong problem-solving skills and the ability to think critically. Familiarity with customer support software and tools (e.g., Zendesk, Freshdesk). Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Experience working in a multicultural environment is a plus. HR Mehak : 9650005227 [Call or Whatsapp] HR Yogendra : 7982510092 [Call or Whatsapp] HR Harpreet : 9501852537 [Call or Whatsapp]

Job Opening for Customer Support Associate Company - Small Industries Development Bank of India (Govt) Location - Chakan Pune. Work Exp - 1 to 3yrs, The candidate must have basic financial/ banking knowledge. Working knowledge of Microsoft office and other computer application and should be well versed with it. Salary - 30k to 35k. Education - B com/ M com/MBA. Note- age not to be less than 21 years. Role: Customer Success Associate Industry Type: BankingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success.

Job Opening for Customer Support Associate Company - Small Industries Development Bank of India (Govt) Location - Chakan Pune. Work Exp - 1 to 3yrs, The candidate must have basic financial/ banking knowledge. Working knowledge of Microsoft office and other computer application and should be well versed with it. Salary - 30k to 35k. Education - B com/ M com/MBA. Note- age not to be less than 21 years. Role: Customer Success Associate Industry Type: BankingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success.

Role & responsibilities: As the Service Coordinator, you will be an integral part of the Sales& Service team, supporting them in the execution of the overall service strategy. Conduct post sale follow-ups with customers to ensure all sales agreements have been accomplished and customers are satisfied with all aspects of the transaction. Preparing quotes as per requisition from Sales & Service team. Preparing proforma invoice and sales order confirmations for Service requests Coordinating with customer for planning delivery schedules, payments receipts and any after sales related support. Coordinating with customers for payments. Coordinating with customers for technicians and Service Partners visits basis the daily service plan. Preparation of monthly service MIS and other daily service reports. SPOC between Service team and all other teams including Operations, Design, and Accounts. Attend daily meetings with production, purchase, design etc to understand service plans. SPOC between operations team and the customer understanding and clarifying any questions either party has regarding service and installation. SPOC between Accounts and Customer teams for ledger matching, verification, and timely payment recovery. You will coordinate between Service team and Admin team for Ticket and hotel bookings.

Role & responsibilities Experience in supporting Laptop /Desktop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Installation of software Understanding of ITSM tool and ticket handling Good communication skills Good understanding of supporting Laptop /Tab/iPads as well. Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors. Monitor the mailbox Plan and execute any activity assigned and share progressive updates. Should be flexible to meet business need. Handling VC device

Join our hardware team as a Junior Hologram Specialist! Work with sensors, PCs, projectors & screens to support holographic solutions. Ideal candidate is tech-savvy, quick to learn software, and great at post-sales support.

Experience Required: 2+ Years Job Summary: We are seeking a detail-oriented and tech-savvy Audio-Visual (AV) Support Specialist to provide daily support for AV systems across meetings, events, and presentations. The ideal candidate will ensure seamless AV experiences by proactively managing equipment, resolving technical issues, and supporting hybrid collaboration platforms. This role requires hands-on expertise in AV technologies and strong communication skills to support users both on-site and remotely. Key Responsibilities: Set up, operate, and troubleshoot AV equipment including projectors, microphones, speakers, displays, and video conferencing systems. Provide AV support for meetings, webinars, hybrid conferences, and live events. Ensure proper functioning of video conferencing platforms such as Zoom, Microsoft Teams, and Webex. Perform regular maintenance, testing, and calibration of AV systems. Assist with AV infrastructure upgrades, installations, and configuration tasks. Maintain AV equipment inventory and coordinate repairs or replacements. Document AV system configurations and create user manuals or guides. Deliver basic training and support to end-users on AV tools and functionality. Collaborate with IT and facilities teams for integrated AV support across locations. Stay current with AV technology trends and recommend improvements. Required Skills & Qualifications: Education: Bachelors degree or diploma in a relevant field Certifications (Preferred): CTS (Certified Technology Specialist), Crestron/Extron certifications, or equivalent. Technical Skills: Hands-on experience in AV support or IT support with AV integration. Solid understanding of audio/video systems, conferencing solutions, and AV-over-IP technologies. Experience with control systems such as Crestron or Extron. Familiarity with hybrid event setups and streaming platforms. Soft Skills: Strong problem-solving and technical troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with the ability to work calmly under pressure. Willingness to work flexible hours, including early mornings or evenings, as needed for events. Work Environment: Fast-paced, user-facing environment with on-site and remote support responsibilities. May require occasional travel between office locations or event venues within the campus. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No

As an experienced Senior Software Engineer in Support organization aligned with the client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment. You will use your technical and CCL skills to perform investigations of scripts and the functionalities directly impacted. Creating net new scripts/programs, do requirements gathering, designing and deploy reports, tools/utilities and so on. You will also use your expertise to bring about Oracle Health's innovations and capabilities. Our Software Engineers are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation. Your goal is to provide tangible and measurable value outcomes that improve care delivery. Preferred Qualifications: Bachelor's degree or master's degree in IT, Healthcare or related field, or equivalent relevant work experience. Experience and very good understanding in CCL (Cerner Command Language), integrated solution modules, Java Scripting, HTML. At least 9+ years of experience. Experience in other scripting languages would be an added advantage. Experience working with Oracle Health Millennium. Experience in CCL and technical troubleshooting skills. Experience working in Support or Application Managed Services organization. Expectations: Willing to work additional or irregular hours as needed and allowed by local regulations. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. Consult with clients on service line workflow and guide them through interdependencies and design decision impacts for custom CCL reporting and custom CCL scripting. Provide support on Custom scripts developed by the client and Oracle Health. Provide solution oversight, direction, and expertise to stakeholders. Develop and maintain complex CCL scripts and applications. Collaborate with cross-functional teams to design and implement scalable solutions. Troubleshoot and resolve technical issues related to CCL. Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients. Mitigate solution risks and issues. Lead client meetings and events. Drive internal team initiatives. Travel need will be based on business (10% - 20%). Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position. Perform other responsibilities as assigned. Career Level - IC3

Tech Mahindra Ltd Pune Hiring for International Voice & Email Process Contact- Aditi - 7057617707 Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)Role & responsibilities Excellent communication skills, verbal and written both Minimum 1 year & above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Required profile Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Candidates should be open to a shift of 24x7. Mostly Night shifts

Description We are looking for an enthusiastic International Customer Support representative to join our team in India. In this role, you will be responsible for providing top-notch support to our international clients, ensuring their needs are met with professionalism and efficiency. Responsibilities Provide exceptional customer support to international clients via phone. Resolve customer inquiries and issues promptly and effectively. Collaborate with cross-functional teams to improve customer experience. Maintain accurate records of customer interactions and feedback. Skills and Qualifications Undergraduate and Bachelor's degree in any discipline. 1-5 years of experience in customer support or related field. Fluency in English; proficiency in additional languages is a plus. Strong communication and interpersonal skills. Problem-solving mindset with the ability to handle challenging situations. Ability to work in a fast-paced environment and manage multiple tasks.. For Further Details, HR Contact : Jai Reaka 9985097921

Technical Support/Service Desk Min. 1 year of experience in International Technical Support (Voice) Any Graduate WHO- 5 Days working Location: Bangalore/Pune CTC: Up to 4 LPA Notice- Immediate Contact - HR Riyanshi-9521017693 HR Mahak-8529625871

Key Responsibilities : - Lead development of customized colour masterbatches as per RAL/Pantone standards Manage lab operations, shade matching, and pigment dispersion Supervise team and ensure timely project delivery Drive innovation and cost-effective formulations Handle lab-to-production scale-up and technical trials Coordinate with sales and clients for shade approvals and support Ensure compliance with ISO, ROHS, and food-grade norms Maintain formulation records and technical documentation Collaborate with production, QC, and purchase teams for smooth operations Stay updated on raw materials, technologies, and market trends Desired Candidate Profile: Plastic Masterbatch Industry Commitment : - Demonstrates strong work ethic with consistent attendance and punctuality. Willing to go the extra mile to meet production, R&D, or client delivery timelines. Takes ownership of tasks and follows through with minimal supervision. Displays long-term vision and loyalty toward organizational growth. Adapts quickly to factory culture and complies with safety and quality systems. Calibre : - Sound technical knowledge of polymer processing, pigment dispersion, and compounding. Skilled in problem-solving during production and formulation challenges. Hands-on experience with twin-screw extruders, lab testing (MFI, Color Matching, etc.). Strong analytical ability and attention to detail in formulation optimization. Capable of working in cross-functional teams (R&D, QC, Production, Marketing). Educational background in Polymer Science / Chemical Engineering preferred. Qualification : - Experienced leader in colour masterbatch development with deep expertise in pigment dispersion, polymer compatibility, and precision color matching. Skilled in managing lab teams, developing customized solutions for diverse plastic applications, and scaling formulations from lab to production. Proven track record of innovation, customer collaboration, and maintaining global color standards (RAL, Pantone). Required Skill Set : - Colour Masterbatch Pigment Dispersion Color Matching Spectrophotometer (X-Rite / Datacolor) RAL / Pantone / NCS Standards Polymer Compatibility Carrier Resin Selection Additive Masterbatch Polyolefins (PP, PE), PET, PS, ABS, TPE Shade Development Opacity / Transparency Control UV Stability Light Fastness Migration Resistance Film / Molding / Fiber Applications Formulation Scale-up Design of Experiments (DOE) R&D Project Management Product Innovation Cost Optimization Technical Troubleshooting Quality Control (QC) ISO Standards / REACH / ROHS Team Leadership Client Technical Support Lab-to-Production Transfer New Product Development (NPD) Location : - Sarigam,Vapi Candidates Location : - Sarigam or Nearby

Varuna Integrated Logistics Pvt. Ltd is looking for Incharge - Fleet Maintenance to join our dynamic team and embark on a rewarding career journey Supervise fleet maintenance and repairs Ensure vehicle safety and compliance Monitor fuel efficiency and costs Manage fleet schedules and logistics

Role & responsibilities Job Title: Senior Manager (Network) Job Location: Bangalore Department: Network Experience: 6+ years relevant experience. Education MBA from IIMs / Tier 1 B-Schools preferably Short Descriptions: 1) Responsible for managing site-level operations by identifying and resolving operational issues, analyzing dashboards to reduce losses, managing pendency, and ensuring smooth warehouse functions. 2) Experience in warehouse/logistics operations, RCA preparation, stakeholder coordination, and technical troubleshooting is essential. 3) Skillset : MS Excel, Data Analysis, Communication Skills Interested candidates please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Technical support (International) Min 1 yr exp into Technical Support (International) CTC - Up to 4 LPA + Variables Any Graduate (Mandate) 24*7 Shifts (US) 5 days working, WFO Both way cab Location - Hinjewadi, Pune Number - 7023955677 (HR Kajal)

International Technical Support CTC - 2.5 LPA +Allowances + Incentives Both Side Cab Rotational Shifts 5 days working WORK FROM OFFICE Immediate Joiners only For more details: +91 8690900776 nidhivghrs@gmail.com Required Candidate profile - Only Technical Graduates are eligible - Willing to work in US Shifts - Excellent written and verbal communication skills

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS LOC - GURGAON, PUNE GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) Shruti 9958371382 Required Candidate profile Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for International Technical Support Engineer - Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5.5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Contact : Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. . Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

Description We are seeking a skilled Maintenance Manager to oversee our facility's maintenance operations in Bengaluru West near Kengeri. The ideal candidate will have a strong technical background, leadership experience, and a commitment to ensuring all equipment and systems function efficiently, irrespective of the day, date, and year. Responsibilities Oversee the maintenance operations of the facility to ensure optimal functioning of all equipment and systems. Develop and implement preventive maintenance schedules to minimize downtime and enhance productivity. Manage a team of maintenance technicians, providing training, guidance, and performance evaluations. Coordinate with other departments to ensure maintenance activities align with production schedules and .operational needs. Maintain records of maintenance activities, inventory, and equipment status for reporting and analysis. Ensure compliance with safety regulations and best practices in all maintenance activities. Manage budgets for maintenance operations and report on expenses. Skills and Qualifications Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field. 6-12 years of experience in maintenance management or a related field. Strong knowledge of HVAC, electrical, plumbing, and mechanical systems. Proficient in using maintenance management software and tools. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Ability to work under pressure and manage multiple projects simultaneously. Good communication skill in English, Kannada and Hindi. Ability to stay calm and focussed on the task given. About the Job Poster: NEEDUS TALENT CONSULTING - Recruitment Partners. We have ei stablished partnerships with many companies in Bengaluru over the last 8 years placing over 250 middle and large companies. This company

Hardware & Network Trainer: Job Description: Faculty will be responsible for training the students on various platforms Should have strong knowledge in Hardware, Networking, Windows 10, (CCNA - Switching & Routing, Security) Microsoft Server (MCSA, MCSE, MS 365, SharePoint), Linux, Cloud Computing Should also be able to accept new concepts & upgrade as per requirements Make candidates capable to operate various computer applications efficiently such as (MS Word, MS Excel, MS Power Point, Typing Skills, Email Etiquette, Internet browsing & basic hardware.) Prepare required training plan and execute accordingly. Conduct weekly / fortnightly / monthly assessments at the Centre and evaluate the progress as per the SOP. Relevant technical training experience and a strong background in computer science and training You should be engaging and passionate about teaching and technology. You should be an expert in your field and can explain and reason on topics in that domain in a way that your audience understands. Key Skills Required: HW, NW, MCSE, CCNA, RHCE, Good communication and presentation skills

Support any technical activity on Alstom products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable) Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions Define troubleshooting methodology Provides technical guidance and supports technicians in troubleshooting and repairs Provides feedback on technical documentation deficiencies. Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM) Ensure completeness and quality of input to Failure Management data base for RAMS exploitation Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support). Drive and support containment to avoid reoccurrence of failures Supports as-maintained Alstom product configuration control and relevant documentation management Support technical reviews with internal and external Suppliers, partners, customers, authorities Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues, to PrPIM. Apply EHS requirements on site with the support of EHS team representatives Drive technical Return of Experience/reporting/feedback as support of PrPIM Support Obsolescence Management (if applicable) Support preparation and implementation of Field Modifications (FM) Performance measurements: Achievement of contractual reliability (milestone) targets Achievement of contractual availability (milestone) targets Containment and solution of K1S/K2/K3 issues on time (Considering K1S safety relevant issue, K2 issue causing major passenger service disruption, K3 issue having impact on service availability and product reliability) Completeness and Quality of failure/event diagnosis/data and relevant documentation Reliability improvement after FM implementation Achievement of PI Dashboard Achievement of configuration updates Achievement of REX implementation Audit results (internal and external) Compliance with EHS rules and work-related processes MAIN REQUIRED COMPETENCES Educational Requirements Mandatory: Graduate in Engineering or Industrial Internal EHS training English Desirable: Master's degree in Engineering Experience Mandatory: Several years of technical experience, either mechanical or electrical / electronic engineering Railway safety & RAM EHS knowledge/exposure Product knowledge Data analytics Desirable: General Railway knowledge Field Experience Problem Solving skills DFQ, Quality and Audit skills Customer contact Competencies & Skills Refer to HR system vs PI job codes

Roles and Responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Desired Candidate Profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in blended process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand - 26.5k Location- Mohali (WFO) Benefits & Perks PF Gratuity Health Insurance

Role & responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Preferred candidate profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in non-voice process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. NO PURSUING CANDIDATES. Perks and benefits PF Gratuity Health Insurance Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -25kCTC/ In-Hand 21k Location- Mohali (WFO)

Role & responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Preferred candidate profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Graduation Must Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Perks and benefits 5 days working Any 2 days Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -27000 CTC/ In-Hand 24,500 + 2500 PLI