Technical Sales Support (Back End Coordinator)

Job Summary

Responsibilities

• Quotation Support: Review and structure all documents provided by the customer (e.g., specifications, bills of materials, technical drawings) to support the quotation process – in close coordination with the Area Sales Manager in Switzerland. The goal is to ensure a complete and high-quality quotation package for the sales team.
• Project Coordination: Support the planning and coordination of projects during both the quotation and execution phases – with a focus on managing interfaces between engineering, design, production, and the customer.
• Factory Acceptance Testing (FAT): Organize, schedule, and follow up on internal factory acceptance tests.
• Claims Management: Provide technical support to the project team for the handling and coordination of complaints and non-conformance cases.
• Communication: Act as the central point of contact for technical inquiries throughout the project lifecycle – ensuring effective communication between internal departments and external customers/partners.
  

Qualification & Preferred Skills

• Mechanical/Electrical Degree/Diploma holder
• 2+ years of experience in sales/project coordination
• Working knowledge of MS Office (especially Excel and Outlook)
• Working knowledge of SAP is an advantage
• Willingness to take responsibility, self-motivated
• Structured, methodical, and careful working style
• Language: Proficiency in English (spoken and written), knowledge of German will be an added advantage, use of translator tools is essential.
  

What We Offer

• A challenging and future-oriented work environment in a Swiss company with a global customer portfolio
• Very close collaboration with Swiss technical team
• Interesting and exciting tasks in the field of electrical power technology
• Independent and responsible work in a committed and supportive team
• Competitive salary and benefits
• Access to state-of-the-art tools and technology