Team Lead

The Team Lead is responsible for supervising, motivating, and guiding a team to achieve departmental goals and deliver high-quality performance. This role serves as the bridge between team members and upper management, ensuring that work is completed efficiently and in alignment with company standards and objectives.

Oversee day-to-day operations and performance of the team.

Set clear goals and expectations for team members.

Assign tasks and monitor progress to ensure deadlines are met.

Provide coaching, support, and mentorship to team members.

Conduct regular team meetings and one-on-one check-ins.

Evaluate individual and team performance; provide constructive feedback.

Resolve conflicts and address performance issues professionally.

Report team performance, progress, and issues to management.

Identify process improvement opportunities and recommend solutions.

Ensure compliance with company policies, procedures, and quality standards.

Strong leadership and decision-making skills.

Excellent interpersonal and communication abilities.

Ability to motivate and inspire a team.

Good organizational and time management skills.

Conflict resolution and problem-solving abilities.

Competence in using relevant software and tools (e.g., CRM, project management tools, ERP systems).