Tata 1mg, India’s leading healthcare platform, is on a mission to provide a seamless healthcare experience by bringing care to health. We are trusted by millions of Indians for making healthcare accessible, understandable, and affordable. Our services are designed to deliver a comprehensive healthcare experience. With medicine delivery available in more than 1,800 cities across India, we ensure that essential healthcare products reach consumers' doorsteps from licensed pharmacies. Our platform also allows users to book doctor consultations and diagnostic tests with ease. Our CAP-accredited labs offer hassle-free testing with convenient home collection services, ensuring a safe and smooth process. We aim to revolutionize the way Indian consumers access healthcare services by focusing on both convenience and affordability. The application is available as a web portal– www.1mg.com and as a mobile app across Android/ iOS. At Tata 1mg, we foster a culture of radical candor, collaboration, and empowerment, defined by values that include: 1. Be your own CEO 2. Done is better than perfect 3. Team before individual 4. Accountability with empathy We are not just building a healthcare platform – we are building trust, accessibility, and a healthier future for India.
Ranchi, Jamshedpur
INR 2.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities:Designation: Executive/Sr. Executive Role : Retail - Pharmacist Department : B&M Retail Location : Jamshedpur, Ranchi Salary : upto 3 LPA What You'll Do: Dispense medications as per doctors' prescriptions. Manage inventory to meet market demands. Ensure compliance with patient confidentiality and scheduled drug regulations. Communicate tactfully to meet business needs. What Were Looking For: Bachelor's degree or Diploma in Pharmacy. Free Registration from State Pharmacy Council. Strong customer service and communication skills. Analytical abilities and proficiency in computer applications. Designation: Assistant Team Lead (ATL) Role : Retail - Store Manager Department : B&M Retail Location : Jamshedpur, Ranchi Salary : As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree or Diploma in Pharmacy. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Contact us: Kanhaiya.kumar@1mg.com / 9289567981
Patna
INR 2.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Designation: Executive/Sr. Executive Role : Retail - Pharmacist Department : B&M Retail Location : Patna Salary : upto 3 LPA What You'll Do: Dispense medications as per doctors' prescriptions. Manage inventory to meet market demands. Ensure compliance with patient confidentiality and scheduled drug regulations. Communicate tactfully to meet business needs. What Were Looking For: Bachelor's degree or Diploma in Pharmacy. Free Registration from State Pharmacy Council. Strong customer service and communication skills. Analytical abilities and proficiency in computer applications. Designation: Assistant Team Lead (ATL) Role : Retail - Store Manager Department : B&M Retail Location : Patna; Ranchi; Jamshedpur Salary : As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree or Diploma in Pharmacy. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Kindly share your resume at gurleen.kaur@1mg.com / 8920641159 kanhaiya.kumar@1mg.com / 9289567981
Bengaluru
INR 2.25 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, an diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL
Allahabad, Lucknow, Kanpur
INR 2.25 - 4.0 Lacs P.A.
Work from Office
Full Time
Designation: Assistant Team Lead (ATL) Role: Retail - Store Manager Department: B&M Retail Location: Lucknow, Kanpur, Prayagraj Salary: As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree or Diploma in Pharmacy. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Role: Retail Sales Associate Industry Type: Pharmaceutical & Life Sciences Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: B.Pharma in Pharmacy, Diploma
Bengaluru
INR 11.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Job Description Scouting Manager Retail Expansion Location: Bangalore (Primary); with coverage in Hyderabad & Chennai Department: Retail Expansion About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our mission is to make healthcare understandable, accessible, and affordable for all Indians. Present in 1000+ cities, Tata 1mg leads in ePharmacy, eDiagnostics, eConsult, and offline healthcare retail. With over 6400+ employees, were transforming the healthcare ecosystem in India. Role Overview We are looking for a highly driven and well-networked Scouting Manager to spearhead site sourcing and property acquisition efforts for our upcoming retail pharmacy stores across Bangalore, Hyderabad, and Chennai. This individual will play a critical role in building a strong property funnel through broker collaboration, ensuring timely closures, and coordinating all aspects of the site onboarding lifecycle. Key Responsibilities Broker & Market Engagement Build and manage strong relationships with local brokers, developers, and property owners to generate a consistent pipeline of viable retail sites. Site Identification & Evaluation Scout and shortlist high-potential sites based on catchment analysis, visibility, footfall potential, and operational feasibility. Cross-functional Coordination Liaise with internal teams (legal, projects, compliance, and commercial) to ensure timely closure of property-related formalities. Landlord Management Act as the key mediator between the landlord and Tata 1mg teams, ensuring all documentation, terms, and communication are aligned and executed smoothly. Funnel Management & Conversion Track and report the progress of properties through the funnel—from scouting to final handover. Focus on speed of conversion, not just funnel volume. Documentation & Compliance Ensure proper documentation is captured, shared, and archived in coordination with legal and property teams. Success Metrics Volume and quality of properties added to the funnel Conversion rate from identified to finalized properties Speed of closure and handover Broker and market network depth and responsiveness Collaboration effectiveness with internal teams and landlords What We Are Looking For 3–6 years of experience in real estate scouting, leasing, or expansion (retail/FMCG/QSR/pharmacy preferred) Strong local market knowledge of Bangalore (Hyderabad and Chennai exposure is a plus) Excellent negotiation, relationship-building, and communication skills Ability to work in a fast-paced, high-growth environment Organized, process-oriented, and outcome-driven Why Join Us Tata 1mg combines the stability of the Tata legacy with the innovation of a startup. Joining the Retail Expansion team means growing in a fast-paced, high-impact environment that is shaping the future of healthcare in India.
Gurugram
INR 8.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Designation: Assistant Manager - Full Time Role: Key Account Manager Department : Business Development Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team Tata 1mg Corporate Health & Wellness team, under primary responsibility, is to serve as the key point of contact for existing corporate clients, taking charge of their health and wellness programs and client relationships, driving growth opportunities, and ensuring the successful implementation of health and wellness solutions for corporate clients. What will you do 1. Take on the primary role as the main point of contact for managing all matters related to existing customer accounts. Cultivate and sustain robust and enduring client relationships. 2. Manage the process of reconciling accounts and compile, generate, and distribute sales reports on a monthly, semi-annual, and annual basis. Predict and monitor crucial account metrics (such as user-related statistics and overall revenue). 3. Address daily client inquiries, manage escalations and fulfill requests. Ensure the prompt and successful delivery of our solutions, aligning with the customer's requirements and objectives. 4. Serve as a bridge between various internal teams (including Program Management, Customer Service, Product Development, and Operations departments) to enhance the overall customer journey. 5. Clearly communicate the advancement of monthly/quarterly projects to both internal teams and external stakeholders. 6.Develop new business with existing clients and/or identify areas of improvement, drive engagement & wellness activities with existing clients 7. Collaborate with sales team to identify and grow opportunities within territory 8. May require some travel upto 20% to 30% What we are looking for 1. Proven work experience as an Account Manager, Sales Account Manager or relevant role 2. Graduate/ Post Graduate with 4+ year of experience in Business Administration, Sales or relevant field with hands on experience with P&L and reconciliations 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level 4. Solid experience with MS Office (particularly MS Excel) 5. Experience handling day-to-day client escalations and delivering client-focused solutions to meet the needs 6. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail 7. Excellent listening, negotiation and presentation abilities 8. Strong verbal and written communication skills Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of Corporate Health & Wellness will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.
Patna
INR 2.0 - 3.5 Lacs P.A.
Work from Office
Full Time
A - Designation : - Executive Pharmacist & Senior Executive Pharmacist Apprentice (B.Pharma / D.Pharma Pursuing) Role : - Retail - Pharmacist Department : - B&M Retail Location : - Patna Experience : - 6 Months to 3+ Years Salary : - Up to 3 LPA Role & Responsibilities : - 1. Communicate effectively and professionally to support business operations. 2. Accurately dispense medications according to doctors' prescriptions. 3. Manage inventory to ensure availability and meet market demand. 4. Ensure strict compliance with patient confidentiality and drug regulations. Preferred Candidate Profile :- 1. Bachelor's Degree in Pharmacy or Diploma in Pharmacy. 2. Valid registration with the State Pharmacy Council (free registration preferred). 3. Excellent customer service and communication skills 4. Strong analytical skills and proficiency in computer applications. B - Designation : - Store Manager / Assistant Team Lead Role : - Retail - Store Manager Department : - B&M Retail Location : - Patna Experience : - 3+ Years Salary : - Up to 3.5 LPA Role & Responsibilities : - 1. Maintained professional communication to support business objectives. 2. Dispensed medications per prescriptions, ensuring confidentiality and regulatory compliance. 3. Managed inventory, stock levels, and merchandising to meet market demand. 4. Oversaw daily store operations, ensuring smooth and efficient workflows. 5. Led and motivated staff to deliver excellent customer service and meet sales targets. Preferred Candidate Profile :- 1. Bachelor's Degree or Diploma in Pharmacy. 2. Valid registration with the State Pharmacy Council (free registration preferred). 3. Experience in pharmacy store management is an added advantage. 4. Strong leadership, organizational, and customer service skills. 5. Effective communicator with the ability to multitask and perform under pressure. 6. Proficient in MS Excel and knowledgeable about the pharmaceutical industry Know More About Us: https://www.1mg.com/aboutUs Kindly share your Resume: shikha.gupta@1mg.com Mobile: 9057822560 / 7878965477
Gurugram
INR 15.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Role Overview: We are seeking an experienced MD (Internal Medicine) doctor to join our clinical team to provide expert-level medical consultations through digital platforms. This role combines clinical expertise with strategic support to ensure high-quality patient care in a tech-driven healthcare setting. Key Responsibilities: Provide expert e-consultations via video/audio/chat for adult patients across a range of medical conditions. Diagnose, treat, and manage chronic and acute illnesses in accordance with evidence-based guidelines. Support clinical decision-making across the platform, including second opinions, escalated cases, and protocol development. Collaborate with allied specialists, care coordinators, and support teams for integrated patient care. Guide junior doctors and review complex cases when needed. Participate in medical content development (e.g., health articles, protocol reviews, FAQs). Maintain thorough and accurate documentation using EMR tools. Ensure adherence to regulatory and ethical standards for telemedicine and data privacy. Required Qualifications: MD in Internal Medicine from a recognized institution. Valid registration with MCI/NMC or State Medical Council. 3+ years of clinical experience, preferably with exposure to telemedicine or outpatient care. Strong diagnostic skills and sound clinical judgment. Comfortable using technology for patient interactions and medical documentation. Excellent communication skills in English; regional languages are a plus. Preferred Skills: Prior experience with digital health platforms or corporate health setups. Interest in chronic disease management (e.g., diabetes, hypertension, thyroid disorders). Team leadership or mentoring experience
Noida, Ghaziabad, Delhi / NCR
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Designation: Phlebotomist Role: Field Ops Department: Collection Ops Location: Delhi NCR ( Dawrka, Shivaji , Okhla , Hauzkhas's) , Ghaziabad, Noida About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult, and offline stores, Tata1mg has delivered over 15 M e Pharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team i. Tata 1 mg labs is a state-of-art facility offering the highest quality diagnostic services at the convenience of your doorstep. ii. We pride ourselves on three things; Assured Quality, Best Prices, Excellent Turn Around Time. iii. We believe in providing the highest level of transparency to our customers. iv. Our entire team is dedicated to providing the best customer experience and continuously strives to come up with solutions to remain in line with the needs What will you do Sample collection of customer/patients and rapid testing of samples Maintaining specimen integrity by using aseptic technique and following standard operating procedures. Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through veni puncture or finger-sticks. Analysing blood specimens using the correct testing equipment, when necessary. Preparing specimens for transportation, including labelling vials accurately and matching blood specimens to patients. Keeping and maintaining records of patient names, volume of blood drawn, and diagnostic findings. Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing of blood specimens. Collect and tag specimens exactly as outlined in each medical requisition. Properly package each specimen What we are looking for Candidates should have a work experience of 3 year to 10 year in the relevant Phlebotomy domain. Phlebotomy experience is a mandate, experience in sample collection, knowledge of test, able to handle patients, preparing specimens for transportation including labelling vials accurately and matching blood specimens to patients and also have knowledge about Waste management. Education: DMLT / BMLT Candidate must have good verbal and written communication skills and knowledge of basic computer. Candidate must have good knowledge of testing protocols and the use of testing equipment'sand also deliver excellent patient service, answer patient questions, act as a resource for patient information and strengthen the relationship between the patient and our entire medical facility. Candidate should be ready to travel. Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg
Noida, Ghaziabad, Gurugram
INR 2.25 - 3.25 Lacs P.A.
Work from Office
Full Time
Hiring For Retail Pharmacist Designation: Healthcare Executive (LICENSE IS MANDATORY ) Role: Retail - Pharmacist Department: B&M Retail Location: Gurugram, Noida, Gaziabad Salary- upto 3 LPA What will you do: Dispensing of Medication as per the prescription given by the Doctor. Inventory management as per the requirement of the market. Check for compliance related to patient confidentiality & scheduled drugs and maintain thorough documentation Must be communicating as tactfully as per the need of a business. What we are looking for: Bachelors degree or Diploma in Pharmacy or related field. Free Registration from State Pharmacy Council . Strong customer service and communication skills. Ability to multitask and good analytical skills. Proficiency with computers and software applications. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Contact us: Kanhaiya.kumar@1mg.com / 9289567981
Bengaluru
INR 2.25 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Sample collection of customers/patients and rapid testing of samples Maintaining specimen integrity by using an aseptic technique and following standard operating procedures Identifying patients and their personal information by reviewing their identity documents Extracting blood from patients through venipuncture or finger sticks Analyzing blood specimens using the correct testing equipment, when necessary Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients, and properly packaging each specimen Keeping and maintaining records of patient names, the volume of blood drawn, and diagnostic findings Cleaning, maintaining, and calibrating laboratory equipment used to draw and test blood specimens Collect and tag specimens exactly as outlined in each medical requisition. Preferred candidate profile Must Have DMLT, MLT Must have Bike With DL
Hyderabad
INR 1.5 - 3.75 Lacs P.A.
Work from Office
Full Time
Job Summary: We are hiring a qualified and compassionate Home Care Nurse to provide vaccination services at patients homes. The nurse will be responsible for safe vaccine administration, maintaining cold chain protocols, patient education, and ensuring documentation compliance. Key Responsibilities: Administer vaccines to patients at their residences following standard protocols. Ensure proper storage, handling, and transportation of vaccines as per cold chain guidelines. Verify patient identity, eligibility, and vaccination history before administration. Educate patients and caregivers about vaccine benefits, possible side effects, and post-vaccination care. Accurately document vaccination details and maintain necessary records as per guidelines. Adhere to infection control and safety protocols during home visits. Coordinate with the central team for daily schedules, stock management, and reporting. Qualifications: GNM/B.Sc Nursing. 12 years of clinical or vaccination experience preferred. Willingness to travel within the assigned region for home visits. Good communication skills and professional bedside manner. Basic knowledge of vaccine handling and reporting procedures. Must have: Two wheeler & driving/learning license.
Lucknow
INR 2.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Job Opening: Homeopath Pharmacist Company: Tata 1mg Location: Lucknow, Uttar Pradesh Job Type: Full-Time | On-Site About Tata 1mg Tata 1mg is Indias leading digital healthcare platform, offering services such as e-pharmacy, diagnostics, e-consultations, and health content. Founded in 2015 and headquartered in Gurugram, it became part of the Tata Group in 2021. The platform is committed to making healthcare accessible, understandable, and affordable across India. Role Overview We are seeking a qualified and experienced Homeopath Pharmacist to join our team in Lucknow. The ideal candidate will be responsible for preparing, dispensing, and advising on homeopathic medicines, maintaining inventory, and providing exceptional patient care. Key Responsibilities Prepare and dispense homeopathic medicines as per prescriptions. Counsel patients regarding dosage, potential side effects, and appropriate usage of homeopathic remedies. Maintain accurate records of medication dispensed and patient interactions. Ensure proper storage and handling of homeopathic medicines. Manage inventory and place orders for required homeopathic products. Stay updated on new homeopathic products and industry best practices. Qualifications & Skills Bachelors or Diploma in Homeopathy/Pharmacy or related field. Valid registration with the State Pharmacy Council or Homeopathic Board. Minimum 1-2 years of experience in homeopathic pharmacy. Strong communication and interpersonal skills. Attention to detail and ability to manage multiple tasks.
Gurugram
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
system, Location: Gurugram Department: Operations Last Mile Delivery Reports to: Rider Support Manager / City Operations Lead Employment Type: Full-Time Experience Required: 1 3 years About the Role Tata 1mg is expanding its Rider Support Team to act as the central customer care function for our directly managed last-mile delivery fleet. As a Rider Support Executive, you will be the first line of support for resolving real-time rider delivery issues and customer-related exceptions. You will work closely with the operations team, technology teams, and third-party logistics partners like Rapido to ensure smooth delivery experiences. This role is critical to our live operations, especially as we onboard newer players as our 3P partners for Quick Commerce (QC) deliveries. Key Responsibilities: Handle inbound calls from delivery riders (1mg-managed and 3P partners) regarding delivery exceptions or support needs. Validate delivery issues with end customers (e.g., customer not available, wants to cancel, address mismatch). Take appropriate action in the system marking orders as cancelled, retry, or delivered based on the SOP. Serve as a key link between riders, customers, and backend ops to resolve issues quickly and accurately. Maintain accurate logs of each support interaction for auditing and escalation tracking. Collaborate with the city/central ops teams to improve issue resolution SLAs and reduce failed deliveries. Assist in process documentation, quality checks, and feedback loops from rider escalations. Flag suspicious or repeated rider behaviour (e.g., fraudulent cancellations or delivery mark errors). Support special projects or new partner integrations as needed. Who Were Looking For: Strong verbal communication skills in Hindi and English (and other regional languages plus). Problem-solving mindset with the ability to think on your feet in high-pressure situations. Good data entry and familiarity with mobile/web apps (training will be provided on internal tools). Willingness to work in rotational shifts, including weekends and holidays. Experience in logistics, customer care, or dispatch control centres is a plus but not mandatory. Preferred Qualifications: Bachelor's degree or diploma in any stream. 1-3 years of experience in customer service or field support roles. Prior experience in delivery ops, call centers, or tech platforms (Swiggy, Dunzo, etc.) preferred. Why Join Us: Be part of a high-impact team improving the real-time delivery experience for millions of customers. Opportunity to grow with a rapidly expanding Rider Support function. Exposure to live operations, tech tools, and cross-functional collaboration. Fast-paced and dynamic work environment with room for ownership.
Mumbai
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Job Description Designation : Executive Role: QC Pharmacist Department: Warehouse Operations Location:Mubai-Parel About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team The warehouse operations team is within the supply chain vertical of Tata 1mg. The team works closely with the org-wide leadership team, business, product, growth, and category teams to drive operational excellence and strategic initiatives. The team works on special projects and innovations that aim to deliver high impact. The projects span across business verticals including e-pharma, e-diagnostics, and retail. What will you do Customer Support Read & validate prescriptions (Rx) + OTC orders Contact customers for clarification or information required to process the order Inventory Management Keep check of Inventory in the warehouse. Drive vendors to ensure adequate inventory levels are maintained. Compliance Ensure strong quality checks while packing/ dispensing medicines Ensure 100% compliance per the process guidelines What we are looking for 1+ year of relevant experience (pharmacist). Diploma or Bachelor (D. Pharma or B. Pharma). License for that state. Should be comfortable working in shifts and on weekends. Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Warehouse Operations will provide you to closely work with the Operations and Logistics team which is spread PAN India. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit
Gurugram
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
optimally,Job Title: Fleet Manager - Field Executive & Fleet Recruiter Management Company: Tata 1MG Location: Gurgaon About Us: We are seeking an experienced and results-driven Fleet Manager to lead our Rider Management efforts for the dedicated Cities of Tata 1MG. Job Summary: As a Fleet Manager, you will be responsible for building and nurturing a skilled team of riders to serve our dedicated store/FC. You will lead the recruitment, onboarding, training, and management of riders to ensure seamless delivery operations. Key Responsibilities: 1. Rider Recruitment and Onboarding: Identify and recruit talented riders who align with our organisation-specific requirements and culture. Onboarding the riders with required and verified documents. 2. Riders Training: Every onboarded rider is to be trained with all features of application and other grooming standard training for better experience of customers. 3. Team Management: Collaborate with the growth team to understand their needs and ensure seamless onboarding of riders to cater to the capacity. 4. Leadership: Lead by example and motivate the team to achieve delivery targets and exceed customer expectations. 5. Delivery Efficiency: Drive the daily live percentage of riders under your leadership to optimise delivery efficiency and reliability. 6. Rider Management: Follow up with riders and ensure they are active and performing optimally also resolving the riders' complaints, if any. 7. Fleet Management: Manage the fleet of riders assigned to your territory and ensure riders are working efficiently. 8. Retention/Attrition: Ensure the retention of riders and control the attrition. 9. Cost & Budget Management: Preparing payout models, managing fleet budgets, Commercials, Fuel costs and Timely payouts. Requirements: 1. Experience: Proven experience (5+ Years) in fleet management, rider management, or a related field. 2. Skills: Excellent leadership, communication, Rider onboarding capability, and problem-solving skills 3. Education: MBA/Master's degree 4. Preferred local candidates of Haryana 5. Must Have riders Onboarding Experience. 6. Immediate joiners preferred. What We Offer: 1. Competitive Salary: Attractive salary package. 2. Career Growth: Opportunities for career growth and professional development. 3. Dynamic Work Environment: Collaborative and dynamic work environment. If you are a results-driven leader with a passion for building high-performing teams, we encourage you to apply for this exciting opportunity.
Gurugram
INR 3.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Job Summary: We are looking for per-packet delivery riders to join our team at TATA 1MG . As a delivery partner, you will be responsible for delivering medicines to customers efficiently while ensuring excellent service. This role is ideal for individuals who prefer flexible working hours and enjoy independent work. Key Responsibilities: Pick up and deliver medicines to customers within the assigned area. Ensure on-time delivery while maintaining safety and quality standards. Handle cash-on-delivery (COD) transactions and submit collected payments as per company policy. Provide excellent customer service during the delivery process. Adhere to traffic and safety regulations while riding. Requirements: Documents Required: Valid Driving License, Aadhaar Card, Bank Passbook, PAN Card/Cancelled Cheque. Vehicle: Must have a reliable two-wheeler in good working condition. Smartphone: Android mobile required for order tracking and communication. Communication Skills: Ability to interact professionally and courteously with customers. Working Hours: A 9-hour work shift is mandatory. Must be available during peak hours (morning & evening). Weekend availability (Saturday & Sunday) is required. Earnings & Benefits: Earn up to 60,000 per month with a minimum guaranteed earning of 20,000. Higher earnings during weekends. More orders = more earnings! Choose your preferred work location in Gurgaon. Order weight will be less than 500 gm, making deliveries easier.
Lucknow
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Designation : Executive/Sr. Executive Role: Retail - Pharmacist Department : B&M Retail Location: Lucknow Salary: upto 3 LPA What You'll Do: Dispense medications as per doctors' prescriptions. Manage inventory to meet market demands. Ensure compliance with patient confidentiality and scheduled drug regulations. Communicate tactfully to meet business needs. What Were Looking For: Bachelor's degree or Diploma in Pharmacy. Free Registration from State Pharmacy Council. Strong customer service and communication skills. Analytical abilities and proficiency in computer applications. Designation: Assistant Team Lead (ATL) Role: Retail - Store Manager Department: B&M Retail Location: Kanpur & Lucknow Salary: As per experience & market standards What You'll Do: Oversee daily store operations and ensure smooth functioning. Drive sales performance to meet revenue targets. Lead, train, and motivate the team for exceptional customer service. Manage inventory, stock replenishment, and merchandising. Ensure compliance with company policies and operational standards. What Were Looking For: Bachelors degree or Diploma in Pharmacy. Prior experience in pharmacy store management preferred. Strong leadership, organizational, and communication skills. Ability to multitask and work efficiently under pressure. Proficiency in MS Excel and knowledge of the pharmaceutical industry. About Tata 1mg: Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities And were just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Contact us: milli.jain@1mg.com / 9289567981 Role: Retail Sales Associate Industry Type: Pharmaceutical & Life Sciences Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: B.Pharma in Pharmacy, Diploma in Any Specialization
Mumbai
INR 2.0 - 3.25 Lacs P.A.
Work from Office
Full Time
Position - Executive (Field Coordinator) Department - Specialty Pharma Business (PSP) Location - Mumbai About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs . Brief about the Team The team works on healthcare projects to provide patient support programs to patients. The candidate shall be a part of the team at TATA 1mg that closely works on healthcare programs and projects around disease areas, with a focus on patient centricity. What will you do Visit hospitals, meet doctors, patients, patient coordination. Enroll patients to patient support program by collecting required documents form them. Management of patients in the given geography by maintaining constant communication, send reminders for next drug cycle, collection and submission of documents on time Keeping patients informed about schemes, document requirements, Value added services Patient Navigator for Respiratory Care is responsible for providing personalized guidance. Support to patients diagnosed with respiratory conditions, ensuring they receive appropriate care, education, and resources. What we are looking for Strong understanding of respiratory conditions and their management Excellent communication and interpersonal skills. Ability to work independently and within a multidisciplinary team. Excellent coordination and communication skills. Proficiency in healthcare systems and patient management tools. Compassionate and patient-centered approach Why Join Us? Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being a part of the Hospital team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer: Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.
Hyderabad, Chennai, Bengaluru
INR 2.25 - 2.5 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: Financial Performance and Sales Achieve daily sales, private label, BigBasket, generics, and high-margin category targets. Drive diagnostics target achievement. Execute prescription reminder calls and follow up on dormant/lapsed users and high-value users. Review the commitment register and ensure timely customer deliveries. Omnichannel Order Management Ensure 0% pushback on all omnichannel orders. Maintain 100% TAT compliance in processing omnichannel orders. Customer Service and Experience Greet all customers with folded hands. Understand and fulfill customer requirements both in-store and via calls/WhatsApp (response within 15-20 mins). Build healthy relationships through professional service and behavior. Home deliveries as per the business and customer service protocols, based on business requirements. Inventory Management and Accuracy Inward inventory daily with 100% accuracy. Ensure correct putaway as per SKU-location mapping. Conduct daily pullouts of expired, near-expiry, and non-moving items. Enter all bounced items into the system. Conduct daily physical SKU audits. Compliance and Banking Maintain duplicate invoices and cold chain temperature records as per SOP. Regularize manual bills in the system. Manage sales returns with email approvals. Prepare DSR and cash ledger during shift handover; validate during takeover. Respond to all emails received at the store pharmacy preferably in the same shift. Store Hygiene & Visual Merchandising Maintain store cleanliness via housekeeping staff. Clean racks and shelves daily and arrange items per VM SOP. Place appropriate discount tags and ensure monetized brands are correctly displayed. Marketing and Promotional Activities Set up in-store marketing collaterals and standees as per guidelines. Actively participate in camps and door-to-door activities. Inform customers about ongoing offers, home delivery, and diagnostics services. What We Are Looking For: Bachelor's degree or Diploma in Pharmacy with 1-3 years of experience. Valid State Pharmacy Council registration. Strong customer service and communication skills. Proficiency in computers and pharmacy software. High attention to detail, multi-tasking ability, and ethical conduct.
Are you a recent graduate or early-career professional looking to kickstart your career in a fast-growing industry? Look no further than 1Mg, a leading online healthcare platform that is revolutionizing the way people access healthcare services in India. Founded in 2015, 1Mg has quickly become a market leader in the e-healthcare space, providing a wide range of services including online medicine delivery, doctor consultations, and diagnostic tests.
When it comes to job opportunities at 1Mg, there are several key departments and roles that are commonly hiring, including:
Here is a table outlining some typical salary ranges for these roles:
| Department | Role | Salary Range | |-------------|----------------------|------------------| | Engineering | Software Engineer | INR 6-10 LPA | | Sales | Business Development | INR 5-8 LPA | | Marketing | Digital Marketer | INR 4-7 LPA |
1Mg offers a range of employee benefits, including health insurance, flexible work hours, and performance bonuses. The company has a vibrant and inclusive work culture that encourages collaboration and innovation. Employees at 1Mg have access to various growth opportunities and learning & development programs to enhance their skills and advance their careers.
At 1Mg, there are clear career progression paths for employees to grow within the company. The company also offers internship opportunities for students and recent graduates to gain hands-on experience in the e-healthcare industry. 1Mg is committed to diversity and inclusion, creating a workplace that is welcoming to individuals from all backgrounds.
If you are looking for a dynamic and rewarding career in the e-healthcare industry, consider exploring job opportunities at 1Mg. With a focus on employee growth, a supportive work culture, and exciting career prospects, 1Mg is the perfect place to take your career to the next level. Don't wait any longer - join the 1Mg team today!
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