Hiring for Back office Executives Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible 1 year Back office experince or any experince in BPO can apply UK Rotational shifts and offs Work from Office Salary 19k take home to 22 k take home Work location Bangalore Need good communication skills Interview Rounds HR, Assessment and Operations round Interested candidates can reach out to HR BHANUMATHI Contact number - 8660537090

Hiring!!!! Walk-in Drive at First Source: Graduate Freshers Any Graduate except. BTech and B.E. Hiring for Chat process: Job details. Galary: 1.5lpa to 2.5lpa Shift Timings: UK Rotational weekoff 2 per week Eligibility Graduate Fresher preferred Cab facility: One side Transport boundary Western line churchgate to virar Central line : CST to Thane(main city) Harbour line: CST to vashi Location: Malad west, Toyota lane, Mindspace paradigm B Wing, 2nd floor *FIRSTSOURCE* *Write naukri- Reference by HR Bhumi on the resume* 7506635131 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

HIRING FOR INTERNATIONAL CHAT PROCESS WFO JOB LOCATION: Mindspace, Malad West, Mumbai Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS:5 Days Working & 2 Rotational Week Off Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Role: Customer Service Executive. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanent. Role Category: chat process. Education: UG With Experience or Graduate Fresher. Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com Regards, Firstsource 2nd FLOOR, PARADIGM B, MINDSPACE, MALAD WEST, Mumbai Suburban, Maharashtra, 400064, MUMBAI, Maharashtra, India. HR Prajakta - 9359339216 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job Overview The holder of this role manages all Employee Engagement & Retention activities of the Aligned Process. It role also requires ensuring all EE&R activities and performance standards are carried out as planned within the agreed time frames with no short fall in TAT thereby ensuring the highest levels of employee engagement and employee satisfaction in the process. Key Roles And Responsibilities Employee Relationship management and Communication: To be the single point of contact providing EE&R representation in the aligned process through effective employee relations/counsel & query/grievance handling. Conduct policy sessions during induction, training and BAU (refresher) stages.Ensure sufficient presence and visibility on the operations floor. Own and facilitate the Reward and Recognition process (including distressing) across the floor. Assist the floor in activities where EE&R intervention is required.Timely execution of ESAT/Dipstick &360 Surveys and carry out required action in identified areas. Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process Drive Corporate Social Responsibility Initiatives Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones Drive fun activities in the process Career Progression & Performance Management Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually). Facilitation & timely execution of Internal Job Postings (Lateral) in the Process.Conduct the assessment centre for promoting advisors to the next level (G Grade). Compliance Complete the exit formalities for resigned employees Annual increments of employees as per the life cycle approach Ensure that confirmations are done after six months Ensure that payroll inputs reach the coordinators in time and signs off the payroll before it is sent to the vendor Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports. Own and prepare the weekly headcount and attrition reports. Provide information and support for carrying out of effective Audits. Other Activities/Initiatives Come up with creative solutions to tackle issues and concerns facing operations. Adhere to other productivity enhancing initiatives (Five S, 6 Sigma etc). ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses

Meet HR Bhanumathi for an interview. 8660537090 Hiring: Chat Support Executive Immediate Joiners Only Location: Brookfield, Bangalore Experience: Minimum 1 year in Live International Chat Support Salary: 2.7 LPA 3.5 LPA We are looking for skilled Chat Support Executives to join our dynamic customer support team. If you have a passion for helping customers and experience in resolving queries through live chat, we want to hear from you! Key Responsibilities: Handle international customer queries via live chat support Resolve issues promptly and professionally Maintain high levels of customer satisfaction Adhere to quality and response time standards Requirements: Minimum 1 year of experience in international live chat support Strong written communication and problem-solving skills Flexible to work in UK rotational shifts Willing to work from office (Brookfield, Bangalore) Immediate joiners only (Notice period will not be considered) Must be currently based in Bangalore (Relocation not accepted) Benefits: One-way cab facility provided Work in a professional, supportive environment with growth opportunities If you meet the above criteria and are ready to join a growing team immediately, apply now ! Contact Person HR Bhanumathi for an interview Carry hard copy updated resume and any govt ID proof. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Position Summary : The Technical Lead with 6-10 years of experience will oversee the development, maintenance, and optimization of software applications. This role requires a deep understanding of both front-end and back-end technologies with MERN stack and leadership skills to mentor and guide a team of developers. The ideal candidate should be passionate about technology, thrive in a collaborative environment, and has a proven track record of delivering high-quality software solutions. Responsibilities : Lead the design, development, and deployment of large scale software applications using the MERN stack. Collaborate with product managers, architects and other stakeholders to understand requirements and translate into technical specifications. Provide technical guidance and mentor the team. Create and own High-Level Design, Low Level Design for each of the Software applications. Perform code reviews, maintain code quality, standard and provide constructive feedback to team members. Troubleshoot complex technical issues. Manage project timelines and deliverables. Learn, acquire, and get certified on new technologies as demanded by project Any exposure and experience in AI, ML and Data Science will be of additional advantage . REQUIRED SKILLS Strong proficiency in design, development, maintenance, and support of software applications with proven experience in Node.js React.js (having knowledge of Angular will be an additional advantage) RDMS (Oracle/SQL Server/Postgres) SQL NoSQL databases like Mongo Proficiency in front-end technologies such as HTML, CSS and JavaScript. Experience in Open-Source Technologies. Preferable: Knowledge of database management tools like Liquibase / Hibernate Well-versed in Devops (e.g. Azure DevOps) and cloud PaaS. Cloud-based (AWS/Azure) deployment of models, performance monitoring and troubleshooting Familiarity with Docker and Git Good understanding of coding standards, ability to debug. Excellent written and oral communication skills Ability to work effectively in a cross-functional team and proven ability to lead and mentor a team. Added advantage: Exposure to AI/ML frameworks in Keras, Pytorch, libraries scikit-learn Knowledge and practical application of statistical analysis and mathematical modeling concepts and principles Contact: Rathna.Priyadharshine@firstsource.com

We are HIRING for Certified Medical Coders (E&M Specialty) HR SPOC - Aiswarya HR Job location : RMZ Perungudi, Chennai Position : Senior Certified Coding Associate Industry : ITES/BPO Category : Medical Coding Work Mode : Work From Office Role : E&M Medical Coder Shift Timing : 8 AM - 6 PM Eligibility Criteria:' Candidates should have experience in Evaluation & Management (OP / IP) Must have strong knowledge of ICD-10 CM/PCS and CPT coding Anesthesia coding & Sugery Coding is an added advantage Must have Minimum 2 years of experience in E&M Coding Looking for Certified Medical Coders - Any Certification Roles & Responsibilities:- Creates update tracker and responsible for updating the team on trends and changes. Provides feedback & coaching on common error scenarios Performs review of claims denied/rejected for coding, documentation and clinical validation. Prepares reports for management review and identifies trends. Conducts focused retrospective audits and regular scheduled audits of individual coders. Creates update tracker and responsible for updating the team on trends and changes. In conjunction with the Coding Supervisors and Coding Manager, contributes to the development of educational and training opportunities for staff. ABOUT US: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The Company's Digital First, Digital Now approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US including over a dozen offices, and multiple sites in the UK, India, the Philippines and Mexico, we act as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies. Website: http://www.firstsource.com Contact Person: HR Recruiter - Aiswarya M / 8072289336 Interested candidates share your resume to aiswarya.mmm@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or aiswarya.mmm@firstsource.com

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. To know more about Firstsource please visit our website www.firstsource.com The primary purpose is to provide strategic direction and tactical leadership for all functional areas within Workforce Management; to initiate, implement, and effectively manage advanced workforce planning and optimization practices for Firstsource; and to optimize resource performance across multiple operations and business units utilizing automated workforce tools ensuring organizational performance requirements and client specific service commitments are met Responsibilities: Strategic: • Develops, supports, and drives strategic objectives of the workforce management organization on behalf of multiple business units and in alignment with enterprise goals. Forms effective partnerships with various contact center operations, business unit leadership, and corporate support functions to understand and address organizational staffing requirements. Ensures development and execution of organizational and site level long term forecasts and workforce budgets. Identifies technology needs related to areas of responsibility; initiates and implements industry leading technology and process improvement projects . • Ensures development and continuous improvement of organizational report structure supporting client, marketing, pricing, analytical and daily operations reporting requirements. Ensures national contact center and other supported service operations achieve required service level, cost targets, and overall performance metrics through development and implementation of optimal recruiting and staffing processes. Develops, communicates, and continuously assesses position requirements for direct reports; coaches colleagues to improve individual and team performance against established metrics Identifies opportunities to enhance scheduling efficiency and increase colleague effectiveness in response to changing business needs and client segment requirements. Communicates with executive management regarding long and short term forecasts, impact of procedural and process changes, and other staffing and operational effectiveness issues. Initiates and implements enhanced workforce management practices for the organization including direction of multi-site service center workforce management functions, scheduling administration; and provides support, direction, and development of direct reports. Works effectively within a team based environment and maintains good internal and external client relationships. Ensures organizational alignment through cooperative development of individual and departmental objectives with operations management team; and provides individual and organizational feedback on performance on a continuous basis. Operational: Ensure planning function works towards maximising revenue from operations Give timely inputs to maximise revenue and optimise cost Manage WFM function within the budget Proactively reduce WFM cost Leverage COE at low cost geographies to lower operating cost without compromising on output quality. Provide budgetary inputs to the finance team Actively participate in annual & quarterly budgeting process. Customer Satisfaction: Ensure high eVOC / iVOC scores Engage with clients / internal customers for value adds Act as consultant for the clients / internal customers Represent WFM during client visits Showcase WFM capability to clients as and when required. Provide geography specific inputs for new solution design. Ensure that all new projects GO-Green from WFM perspective in the geography. Employee Satisfaction: Ensure high team morale Ensure development of second level of leadership Ensure good work culture Coach / mentor and upskill the team Act as coach for conflict resolution within the team and cross functional teams Promote Firstsource culture Ensure learning and development of all team members Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are seeking a detail-oriented Compliance Analyst to join our team. The ideal candidate will have a minimum of 2 years of experience in compliance, with a strong focus on Know Your Customer (KYC), Know Your Business (KYB), Enhanced Due Diligence (EDD), Customer Due Diligence (CDD), and Anti-Money Laundering (AML) practices. The Compliance Analyst will be responsible for ensuring that the organization adheres to regulatory requirements and internal policies, while also identifying potential compliance risks. Required Skills: - Strong understanding of KYC, KYB, EDD, CDD, and AML regulations. - Excellent analytical and problem-solving skills. - Proficient in using compliance software and tools. - Strong attention to detail and ability to work independently. - Effective communication skills, both written and verbal. - Ability to handle sensitive information with confidentiality. Qualifications: - Bachelors degree in finance, business administration, or a related field. - Minimum of 2 years of experience in compliance, risk management, or a related area

We are hiring Freshers! HR Recruiter: Arun Kumar Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Graduates from 2020 to 2024 can apply (No arrears) No other field experience is eligible (only freshers) Note: Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 1.30 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention Arun HR in top of your resume while walking-in for the discussion. Contact: Arun Kumar B Phone: 8015721106 Email: arun.kumar9@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or arun.kumar9@firstsource.com

We are hiring Freshers! HR Recruiter: Abhilash Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Arts and Science Graduates from 2020 to 2024 can apply (No arrears) Note: Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible Walk-In Details: Walk-In Days: Monday To Saturday Walk-In Time: 10:30 AM - 2:00 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention ABHILASH (HR Recruiter) in top of your resume while walking-in for the discussion & carry a clear printout of this interview invite email. Contact: Abhilash CB Phone: 9994685103 Email: abhilash.cbb@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or abhilash.cbb@firstsource.com

Job Title: Senior Microsoft 365 Collaboration Engineer Job Summary: We are looking for a highly skilled and experienced Senior Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a team leader who is responsible for designing, implementing, and managing collaboration solutions within the Microsoft 365 suite. This role requires a deep understanding of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive and Power Platform tools as well as strong problem-solving and communication skills. Key Responsibilities: Design and implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require deep knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting and automation.

Function/Department: Backoffice Operations Reporting to: Team Leader Role Description: In this role, you will solve back-office transactions using the industry training, process training and work instructions provided to you. You shall play an key role in resolving the transaction correctly and efficiently, which has a direct impact on the customer experience. What are we looking for? Skills and Competencies Ability to work well in a team Results orientation focused on efficient and quality work Agility for quick learning able to comprehend training provided virtually, in person and through written work instructions Logical reasoning, good analytics skills and ability to work with numeric and non-numeric data Detail orientation meticulous in understanding the problem and then solving it as per instructions provided. Cross-check and double-check actions. Uses PC application and functions, such as Excel, Word, PowerPoint or client-specified software. Typing Skills - 20 wpm with 90 % accuracy Works efficiently towards achieving the SLA based on the project requirement and meets the specified quality standards Roles and Responsibilities: In this role, you are required to solve routine problems, largely through referring to training and guides provided Your primary interaction is within your own team and your direct supervisor. This is a work-fromoffice role. The decisions that you make impact your own work and those of your colleagues and client. You will be given detailed instructions on all tasks You will be an individual contributor as a part of a team with a predetermined scope of work Please note that this role may require you to work in rotational shiftsRole & responsibilities Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are hiring Freshers! HR Recruiter: Abhilash Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Graduates from 2020 to 2024 can apply (No arrears) No irrelevant experience (ONLY FRESHERS) Note: Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible Walk-In Details: Walk-In Days: Monday To Saturday Walk-In Time: 10:30 AM - 2:00 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention ABHILASH (HR Recruiter) in top of your resume while walking-in for the discussion & carry a clear printout of this interview invite email. Contact: Abhilash CB Phone: 9994685103 Email: abhilash.cbb@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or Abhilash.cbb@firstsource.com You can refer your friends as well!

HIRING FOR INTERNATIONAL CHAT PROCESS( includes night shifts) WFO JOB LOCATION: Mindspace Malad West. Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS:5 Days Working & 2 Rotational Week Off . Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Role: Customer Service Executive. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanent. Role Category: chat process. Education: UG With Experience or Graduate Fresher. Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com Regards, Firstsource 2nd FLOOR, PARADIGM B, MINDSPACE, MALAD WEST, Mumbai Suburban, Maharashtra, 400064, MUMBAI, Maharashtra, India. HR Prajakta - 9359339216 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

HIRING FOR INTERNATIONAL CHAT PROCESS JOB LOCATION: Mindspace Malad West. Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS:5 Days Working & 2 Rotational Week Off. Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Role: Customer Service Executive. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanent. Role Category: chat process. Education: UG With Experience or Graduate Fresher. Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 7506635131 or Mail CV on" bhumiwaghela1@firstsource.com" with the subject line "International Chat Process" Regards, Firstsource 2nd FLOOR, PARADIGM B, MINDSPACE, MALAD WEST, Mumbai Suburban, Maharashtra, 400064, MUMBAI, Maharashtra, India. HR Bhumi - 7506635131 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are hiring Freshers!! HR Recruiter: Abhilash Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Graduates from 2020 to 2024 can apply (No arrears) No irrelevant experience (ONLY FRESHERS) Note: Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible Walk-In Details: Walk-In Days: Monday To Saturday Walk-In Time: 10:30 AM - 2:00 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention ABHILASH (HR Recruiter) in top of your resume while walking-in for the discussion & carry a clear printout of this interview invite email. Contact: Abhilash CB Phone: 9994685103 Email: abhilash.cbb@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or Abhilash.cbb@firstsource.com You can refer your friends as well!

We are hiring! Recruiter: Aiswarya M Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: Up to 30 km (One way drop cab) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: Any UG Graduates from 2018 to 2024 can apply (No arrears) Note: Post Graduate, B.E/B.Tech/PG candidates are not eligible Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 2:00 PM Required Documents: Bring your updated resume, educational documents, Pan card, Aadhar card (both original and xerox) Note: Mention in top of your resume while walking-in for the discussion & carry a clear printout of this interview invite email. Contact: Aiswarya M Phone: 8072289336 Email: aiswarya.mmm@firstsource.com Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or aiswarya.mmm@firstsource.com

Job Description: Associate/Senior Associate - US Mortgage Process Location: Bangalore Job Type: Full-time Contact Person: HR Kiran Roles and Responsibilities We are hiring experienced professionals for the US Mortgage Process in the following areas: Servicing Foreclosure Bankrupty Loss Mitigation Key Responsibilities: Manage and execute assigned processes in the US Mortgage domain. Ensure adherence to quality standards and process guidelines. Work collaboratively with team members to meet SLA targets. Adapt to rotational shifts and meet deadlines effectively. Eligibility Criteria: Education: Must be a Graduate Experience: Minimum 1 year of relevant experience in any of the following: US Mortgage - Servicing (Escrow, Foreclosure, Loss Mitigation, Bankruptcy) Flexibility to work in rotational shifts . Must carry a valid Aadhaar card . Perks and Benefits: Competitive salary. Fixed Saturday and Sunday off . Opportunity for career growth. Work-from-office mode. One-way cab facility . How to Apply: Option 1: Email Your Resume or Call 9611652646 Send your updated resume to Kiran.kumar10@firstsource.com with the subject line: Mortgage Skillset Application 2. Option 2: Walk-In Interview Location: Brigade Tech Garden Kundalahalli, Brookefields Dragonfly Building, 3rd Floor Bus Stop: AECS Layout Bangalore - 560037 Date & Time: Walk-ins open during business hours. Mandatory Documents: Updated CV (mention Recruiter Name: Kiran at the top of the CV). Aadhaar card (Original and Photocopy).

Key Responsibilities: Respond to cases generated by the Fraud Management System (FMS) and investigate suspicious activities. Address internal and external information requests within agreed service levels and escalate issues where necessary. Analyze data to identify emerging fraud trends, patterns, and threats. Support fraud awareness training across departments and stay updated on industry trends. Review internal processes to ensure they remain effective against evolving fraud tactics. Work rotational shifts, including evenings and weekends, to ensure continuous support for business needs. Key Skills & Experience: 2+ years of experience in fraud investigation , preferably within the communications industry. Strong knowledge of fraud prevention strategies and Sky's products and services. Ability to work under pressure, meet deadlines, and ensure accuracy in real-time decisions. Proactive, self-motivated, and proficient in Microsoft Office with a keen interest in process improvement. Strong attention to detail and a clear investigative mindset to identify root causes of fraud. High personal integrity and professionalism when dealing with sensitive information. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Additional Information: Rotational shifts and weekends off . Salary up to 5 LPA. CARRY 2 CV PRINTS WITH "HR MANSI" ON IT. CONTACT DETAILS- HR MANSI - 9008962148CARRY 2 CV PRINTS WITH "HR MANSI" ON IT.