Job Title:
Security Supervisor
Department:
Operations – Manned Guarding
Reports To:
Site In-charge / Assignment Manager / Area Officer
Company:
G4S Secure Solutions (India) Pvt. Ltd.
Contact Information
- Contact Person: Abhay Mulik
- Mobile: +91 9972877452
- WhatsApp: +91 9113627282
- Email: abhay.mulik@in.g4s.com
Position Summary
The Security Supervisor is responsible for overseeing the day-to-day deployment, discipline, and performance of security guards at a designated site. This includes implementing site-specific security instructions, managing shift rosters, supervising guards on duty, and ensuring compliance with client and company policies to provide a secure and safe environment.
Key Responsibilities
- Supervision and Team Management:
- Lead and supervise a team of security guards at the assigned site.
- Allocate duties, prepare shift schedules, and ensure punctuality and presence of guards.
- Conduct roll call/parade, uniform inspection, and briefing before each shift.
- Operational Duties:
- Ensure implementation of post orders and standard operating procedures (SOPs).
- Monitor guards during shifts to ensure alertness, presence at duty posts, and proper conduct.
- Coordinate closely with the Site In-charge or client representatives.
- Access Control & Surveillance Oversight:
- Oversee access control of personnel, vehicles, and materials at the premises.
- Ensure proper maintenance of registers – visitor log, gate passes, vehicle entry/exit, etc.
- Supervise monitoring of CCTV and other electronic surveillance systems.
- Incident & Emergency Response:
- Respond to and manage incidents like theft, trespassing, fire, or medical emergencies.
- Report and escalate critical issues to site management and operations team.
- Guide guards in emergency protocols, evacuation drills, and crisis handling.
- Documentation and Reporting:
- Maintain daily shift reports, attendance records, and incident/occurrence registers.
- Submit timely reports to the Site In-charge and G4S regional office.
- Assist in audits, inspections, and statutory compliance documentation.
- Client Coordination:
- Act as the first point of contact between the client and the security team.
- Address client complaints or concerns and take corrective action promptly.
- Maintain professionalism and courteous conduct in all client interactions.
- Training and Development:
- Conduct regular briefings and on-the-job training for new guards.
- Enforce company policies on discipline, grooming, and code of conduct.
- Identify underperforming guards and recommend refresher training or disciplinary action.
Eligibility Criteria
- Education: Minimum 12th Pass; Graduate preferred.
- Age: 25 to 50 years (Relaxable for Ex-Servicemen).
- Height: Minimum 5’7” (170 cm) – may vary by site/client requirement.
- Experience:
- Minimum 2–5 years of experience in the security industry.
- Experience in supervision/leadership roles preferred.
- Ex-Servicemen, Ex-Police, or Ex-Paramilitary candidates strongly preferred.
Skills And Attributes
- Strong leadership and people management skills.
- Good oral and written communication in English and regional languages.
- Sound knowledge of security operations, emergency handling, and surveillance practices.
- Computer literacy (email/reporting systems) is a plus.
- High integrity, discipline, and problem-solving abilities.
Working Conditions
- Rotational shifts (Day/Night) depending on client site.
- Deployment could be at commercial, industrial, residential, or institutional premises.
- Uniform, duty gear, and mobile phone (if applicable) provided.
- ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory norms.
Salary & Benefits
- As per market standards and applicable state Minimum Wages for Supervisor Grade.
- Site-specific allowances, night shift allowance, and incentive bonuses as applicable.
- Promotion potential to roles like Site In-charge / Assignment Manager based on performance and training.
Growth Path Within G4S
Security Supervisor → Site In-charge → Assistant Assignment Manager → Assignment Manager → Operations Officer → Branch Manager
Contact Details
- Mr. Santhosha Arasu (Bengaluru) - 900555656
- Mr. Nirmal Kumar (Bengaluru) - 8050891926
- Mr. Arvind Kumar (Hyderabad) - 8121011852
- Mr. Arup Mahanaty (Hyderabad) - 9100097703
- Mr. Paneer Selvam (Chennai) - 9962012328
- Mr. Siva Kumar S (Chennai) - 9962980270
