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Sr Technical Consultant

5 years

3 - 5 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Part Time

Job Description

Job Title: Senior Technical Consultant

Job Location: Customer location Mumbai

Job Summary:

Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).

Job Responsibilities:

  • Analyzes client’s business needs and requirements and provide various solution options to customer
  • Preparation and review of HLD/SSD.
  • Ability to highlight any impact/risk based on Bank payment echo system.
  • Ability to address customer Functional and Nonfunctional requirement needs.
  • Ability to troubleshoot issues and provide immediate solution.
  • Ability to provide impact analysis for the Mandates in accordance with Bank Payment eco system.
  • Assists customer with implementation methos and efforts as necessary to ensure successful product adoption.
  • Follow prescribed process and recommend process improvements if needed.
  • Perform other duties as assigned.
  • Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
  • Design, build and/or maintain HP NonStop servers for ACI products using required tools.
  • Identify problems uncovered by testing or customer feedback and correct problems
  • Evaluate code to ensure it is valid, meets industry standards and is compatible with devices and/or operating systems
  • Confer with development teams to prioritize needs, resolve conflicts, and help choose solutions
  • Develop or validate test routines and schedules to ensure on time quality deliverable.
  • Provide estimates for team based on Product supplied Business Requirements
  • Active participation in mentoring junior staff while also growing abilities and domain knowledge with active participation with senior staff.

Knowledge, Skills and Experience required for the job:

  • Bachelor’s degree in Computer Science, Information Systems or any equivalent degree.
  • 5+ years relevant experience.
  • BASE24 domain knowledge
    • XPNET
    • ATM/POS
    • ATM config files
    • Interchange interface
    • ISO8583
    • EMV/Contactless
  • Excellent knowledge on BASE24 configuration and development skills.
  • Working knowledge on TSS
  • Knowledge on Data replication tools and Transaction Monitoring tools
  • HP Non-stop Skills.
    • TACL
    • TAL
    • Enscribe/DDL
    • Tools like FUP, SCUP, INSPECT, Pathway, SCF,SafeCom
  • Hand on experience on Simulators like VTS, MC, ATM emulators, RUPAY Simulators etc.
  • Working experience on project Implementation in a bank or processor environment using Base24Knowledge of transaction .
  • Startup/shutdown maintenance of Tandem system

ACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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ACI Worldwide
ACI Worldwide

Financial Technology

Naples

1000+ Employees

18 Jobs

    Key People

  • Odilon Almeida

    President and CEO
  • Elias A. J. M. Nader

    Chief Financial Officer

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