Specialist - Accounts Receivable - Global Service Centre

Job Description

Purpose: The Cash Application & Billing Executive is responsible for processing customer billing, ensuring timely and accurate application of incoming payments, and reconciling discrepancies to maintain clean accounts receivable (AR) ledgers. The role requires attention to detail, strong coordination with internal teams and external customers, and a process-driven approach to support timely collections and reporting. Billing: Generate and post customer invoices as per agreed timelines and customer SOPs. Verify contract terms, pricing, and supporting documents before invoice generation. Coordinate with operations and sales teams for billing inputs or clarifications. Track and share invoice submissions with customers via email or portals. Ensure compliance with statutory requirements (e.g., GST, PO compliance, etc.). Cash Application: Apply customer payments (NEFT, RTGS, cheques) to open invoices in ERP systems. Review remittance advice and bank statements to match payments accurately. Resolve unapplied or unidentified payments in coordination with customers. Escalate and follow up on short payments, chargebacks, or deductions. Assist in month-end and quarter-end closing processes. Reporting & Reconciliation: Maintain and update AR aging reports and cash application trackers. Assist with BRS (Bank Reconciliation Statement) and account reconciliations. Support audit requirements by providing billing and cash application documentation. Highlight and resolve billing and payment discrepancies in a timely manner. Skills & Competencies: 3-8 Years AR Work Experience with good communication skills and Computer knowledge including Proficiency in spreadsheet, word processing & email. Knowledge of basic accounting concepts. Education & Qualifications: Bachelor’s degree in commerce, or a related field (preferred).