371 Sow Jobs - Page 5

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust & Safety). Experience8-10 Years.

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Utilities Domain. Experience8-10 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Medical Info & Product Support(PQCM). Experience5-8 Years.

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Utilities Domain. Experience8-10 Years.

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various areas Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc., Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Consistently agrees personal extensions with client Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients business problems Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Anchors market research activities in chosen area of work Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects Routinely connects with SMEs to ensure delivery approach considers downstream requirements Proactively participates in and suggests ideas for practice development initiatives Actively shares knowledge and points of view within the team and within relevant communities of interest Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Mandatory Skills: HC - Payor. Experience5-8 Years.

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Utilities Domain. Experience8-10 Years.

2+ Year of Experience Developer in IT Sales & Services , Must have Knowledge of International Sales For IT / ITES. Must have Experience in Bidding on Portal Like (Freelancer.com . Upwork and Guru.com ). Required Candidate profile 2+ Year of Exp. Male / Female Excellent Written and Verbal English Graduated From Any University with Knowledge of Technology. Post Graduation MBA - IT / System / Ecommerce / AI or Marketing

We are seeking a proactive and detail-oriented Client Operations Specialist to act as a bridge between our parent organization and client companies. This role ensures seamless onboarding-to-exit lifecycle management for consultants deployed at client sites, while strictly adhering to defined processes, governance, and compliance protocols. Role & responsibilities Act as the single point of contact between the parent company and the client for all operational and administrative requirements. Initiate and manage onboarding activities such as raising tickets for new joiners, securing approvals for email creation, and coordinating IT asset allotments. Ensure timely drafting, reviewing, finalization, and approval of Statements of Work (SOWs) in alignment with internal and client protocols. Track and manage Purchase Order (PO) approvals and consultant timesheets for billing and compliance. Handle ad hoc requirements from both client and parent company, ensuring responsiveness and closure. Collaborate with multiple departments (HR, IT, Finance, Delivery, Procurement) to ensure all checkpoints are met across the consultant lifecycle. Drive and maintain process documentation, process mapping, SOPs , and workflows. Promote and ensure strict adherence to governance protocols, audit requirements , and internal controls. Create periodic status reports and dashboards related to onboarding, asset status, PO, timesheet tracking, etc. Preferred candidate profile Bachelor's degree in Business administration, HR, or related field Immediate Joiners are preferred 35 years of experience in client-facing operations , preferably in an IT/Staffing/Consulting environment Prior experience working with vendor-partner or managed service models is highly desirable

Bachelor of law Hands on experience in commercial contracts Minimum experience of 7 years Ideally, you should also have Worked in an In-House Legal Department of a Global MNC supporting commercial contracts Exposure to disputes emerging from commercial contracts Exposure to multiple jurisdictions beyond India

Dear Candidate, We are seeking a motivated and skilled SAP Fieldglass Consultant with 5+ years of hands-on experience in SAP Fieldglass modules. The ideal candidate will have a strong understanding of Statement of Work (SOW) , Contingent Workforce Management , and Integration Connectors , along with proficiency in Admin Configuration and the Configuration Manager Portal . Key Responsibilities: Implement and support SAP Fieldglass solutions for clients. Configure and manage modules including: Statement of Work (SOW) Contingent Worker Hiring Integration Connectors Admin Configuration Configuration Manager Portal Collaborate with stakeholders to gather requirements and translate them into system configurations. Troubleshoot and resolve issues related to SAP Fieldglass functionalities. Provide training and documentation for end-users and administrators. Work closely with integration teams to ensure seamless data flow between SAP Fieldglass and other systems. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Strong understanding of contingent workforce processes and SOW management. Experience with integration connectors and system configuration. Familiarity with Configuration Manager Portal and admin settings. Excellent communication and problem-solving skills.

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst work with Service line mangers and BM for running cost board every week Responsible for reviewing all request submitted to cost board from commercial review and supplier type Contract Management and commercial management of supplier contracts Manage and review supplier contracts for measuring service credits and ensure adherence to KPI s are met by supplier Review of SOW and providing commercial and operational observation Creatively apply business and technical knowledge to enable, support and Review all aspects of third party spends Develop and maintain communication at all levels across the organization to facilitate smooth and effective running of cost board operation and outcomes for WPB. Interface with the Business Manager in putting together third party demand; Run third party risk management forum for WPB and ensure the COO of WPB executes contract post such due diligence; Ensure 100 % compliance of all Third Party Risk Management policy for all suppliers used by WPB IT Run vendor governance and performance management forum for all strategic and high critical vendors of WPB IT Develop demand management of third party across WPB IT Create contracts calendar and renewal process for WPB IT Interface with WPB Delivery organization and Architects for third party spend management Requirements To be successful in this role, you should meet the following requirements: Experience with Contract Management and negotiation of contracts in IT and ITES company; Financial Services industry Excellent written and verbal communication skills; Good process analysis and problem solving skills; Ability to drive change and improvement to existing processes and to create new processes; Decision-maker considered and timely especially when under pressure; Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users; Willingness to own work and problems and see through to completion and to use own initiative to resolve issues, whilst dealing with a diverse range of people; Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships; Ability to work with resources based in other locations; Proven ability to prioritise workload effectively in line with business priorities; Can Do attitude. Willing to turn a hand to whatever task is required; Ability to work with minimal supervision, work independently, proactively and under pressure against multiple deadlines and to contribute to a larger team; to have flexible approach to responsibilities; Self-motivation, and a proven rapid learning capability in a changing environment are essential; Drive and tenacity to ensure change is effectively implemented in a matrix environment; Committed to personal and professional development.

Talent Acquisition Executive / Manager - C2C Staffing About the Role: We are looking for experienced and proactive Talent Acquisition professionals (Executive & Manager level) who specialize in C2C hiring , client coordination, and vendor management. The ideal candidate will be responsible for identifying and onboarding qualified consultants, managing relationships with vendors, and ensuring seamless fulfillment of client requirements. Key Responsibilities: Talent Acquisition (C2C Focused): Source and recruit consultants for C2C opportunities from various job boards (Dice, Monster, CareerBuilder, LinkedIn, etc.) and internal databases. Screen and qualify candidates based on technical skills, work authorization, availability, and rate. Maintain a pipeline of pre-screened candidates for recurring technical roles. Ensure proper documentation for C2C hires including MSA, SOW, and vendor agreements. Client & Vendor Management: Build and maintain strong relationships with clients and implementation partners to understand hiring needs and ensure timely delivery. Act as a point of contact between clients and internal recruitment teams. Develop and manage a strong vendor network for candidate submissions. Negotiate rate cards, terms, and engagement conditions with vendors and clients. Maintain regular communication with clients for feedback, candidate updates, and service improvements. For Manager Role: Lead and mentor a team of talent acquisition specialists. Set recruitment strategies, track team KPIs, and optimize sourcing techniques. Generate weekly reports on submissions, interviews, placements, and feedback. Work closely with senior leadership to align hiring goals with business growth. Requirements: For Executive Role: 1-3 years of experience in IT recruitment, preferably in C2C model. Familiarity with US staffing, work authorizations (H1B, GC, USC, etc.), and time zones. Excellent communication and negotiation skills. Comfortable working in a high-paced, target-driven environment. For Manager Role: 4-6+ years of proven experience in C2C staffing and vendor/client management. Strong leadership, reporting, and strategic planning skills. Experience managing recruiter teams and multiple client accounts. Hands-on knowledge of ATS, job portals, and sourcing automation tools. What We Offer: Competitive salary + performance-based incentives. Opportunity to work with US-based clients and top-tier vendors. Growth-oriented environment with leadership exposure. Access to advanced sourcing tools and platforms. Job Category: C2C Staffing Talent Acquisition Job Type: Full Time Job Location: jaipur

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management In this role, you will: Preparing Monthly Variance Reports for the central PMO team and senior management. In depth knowledge and hand-on of the pioneer system. In depth understanding of the GPDM (Group Planning Data model), AIBC codes, CAM allocation. In depth knowledge of Billable and Supplier codes. Experience in handling the third party spends, liaising with vendors for creation of SoW and engaging in the life cycle of a purchase order creation including creation of PSR, dual signing of contracts, PR creation. Requirements To be successful in this role, you should meet the following requirements: Experience in handling the third party spends, liaising with vendors for creation of SoW and engaging in the life cycle of a purchase order creation including creation of PSR, dual signing of contracts, PR creation. In depth knowledge of creating a clarity line, adding tasks and resources to the project. Knowledge of software capitalization templates (SCT) for the Billable Products. Knowledge in managing the Archer engagements. Resource management and vendor management. Facilitate the governance structure required for the vertical and feed into central PMO forums where required Supporting management of dependencies, including internal and external dependencies Hold deep dive review meetings with all project managers when required Support resource tracking and the onboarding and off boarding for the vertical and communicating and reporting as appropriate Support the production of information used in bespoke and ad-hoc communications Maintaining organisation structures for programme and initiative To work with senior management and project owners to continuously report gaps in the budget and action as appropriate. To be flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group. Relationship management, collaboration and influencing skills Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group Outstanding organizational, time management and planning skills Proven track record of performance within HSBC or industry A successful candidate must have Professional knowledge and skills in MS-Excel and should have experience in using Confluence AND JIRA Queries in order to support various requirements coming from our business partners Knowledge and skills on different data system on efficient data extraction to provide timely analysis Financial knowledge on managing the scaled program Effective management of Man Power Planning by Liaising with appropriate IT Leads to populate their respective Resourcing forecasts across all the global projects Stay on top of control activities like monitoring Pending Timesheets, Project status reporting, Hiring plans, Open hire data, planning timelines, etc and estimate on the financial impact for the hiring progress in different global location Liaising with different Delivery Managers on a periodical basis to keep the Financial forecasts correctly updated Budget allocation & resource are correctly reflected on the actual business requirement Willingness to engage with business users and key stakeholders outside of direct area of responsibility and manage expectations Self-motivated, enthusiastic and proven rapid learning capability Experience working in fast-paced, collaborative environment Time management and to ensure that all deadlines are met on time without sacrificing quality The successful candidate will also meet the following requirements: Strong technical aptitude Willing to work in shifts based on the project need. Maintain a good rapport with stakeholders and delivery teams 15+ Years of proven record of managing complex IT projects. Knowledge of Credit Risk domain would be preferred. Nice to have exposure to reporting tools like Business Objects, Qliksense, Cognos. Nice to have knowledge in SQL. Working experience on the Credit Risk management applications will be an added advantage. You ll achieve more when you join HSBC. .

Role & responsibilities The Contingent Workforce Specialist will provide operational support to the Contingent Workforce Program team. This role will be responsible for managing daily program activities and will partner closely with MNC internal teams, as well as our managed service provider. In addition to day-to-day support activities, this role will also drive our audit processes and work on special projects, as needed. What You Will Do: You will closely work with a wide range of stakeholders and will manage the overall day to day operations of the Contingent Worker Program Provide support for line managers with respect to CW guidelines, policies and procedures Monitor and approve new worker requests Act as the first escalation point for contingent worker support and issue resolution Work with key stakeholders to ensure streamlined worker on-boarding and off-boarding Partner with internal MNC teams on quarterly and project-based efforts Update process documentation, document and ensure processes are clearly communicated to all stakeholders on an on-going basis Ensure client service and satisfaction in all areas of position Perform other duties as assigned Skills Youre Good At: Developing relationships with various functions across the organization Bringing a hands-on approach when solving problems Working under pressure in a fast-paced environment Able to manage multiple tasks and meet deadlines Able to continuously improve processes and procedures You Have: Demonstrated clear communication skills, both written and verbal ability to communicate complicated details effectively with individuals at all levels within the organization Minimum of 2 - 3 years of contingent workforce, staffing or HR operations experience Solid Excel and PowerPoint skills High learning agility and dealing with ambiguity Workday and ServiceNow experience preferred Ability to maintain confidentiality, integrity and professionalism Strong critical thinking and problem-solving abilities High attention to detail, ability to recognize and recommend improvement Proactive and able to organize and prioritize with limited guidance and a focus on delivering exceptional customer service experiences

Job Description Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd. ) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. L&T Switchgear is now Lauritz Knudsen Electrical & Automation. Key Responsibilities/Deliverables: 1 To plan and execute strategy for building segment so as to meet respective regional segment objectives 2 To work on targeted accounts for conversion (MCL) and improve SOW in retention, identify new accounts 3 To propose new product share market intelligence and collaborate with all functions for desired business 4 Closely work with Sales, BD and PM for right strategy execution particularly for focused products / sub-segments Functional Competencies: 1. He/She should have good market knowledge for building industry 2. Should have good communication skill - Fluent in English/Hindi/Regional 3. Should have basic knowledge of MS-Office/SAP, SFDC etc. 4. To have good presentation skill Behavioural Competencies: 1. Leadership skill 2. Ability to work in Teams 3. Ability to deliver with self initiative, minimum oversight We mirror the diversity of the communities in which we operate and believe our differences make us stronger as a company and as individuals. We are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Qualifications B. E/ B. Tech (Electrical / Electronics) Experience: 6-8 years L&T Switchgear is now Lauritz Knudsen Electrical & Automation. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we embrace different as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct Schedule: Full-time Req: 009DFJ

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Real Estate & Workplace team creates and continuously improves Workday s productive and safe environments while supporting our core values and distinction as a great place to work. With this critical contribution to the company in mind, we partner with other Workday departments such as People & Purpose, IT and Finance to ensure that we are successful in delivering on this ultimate goal! We take care of all things space programming new locations, delivering and managing them everything from keeping our offices looking great and functioning well, to ensuring they are operating safely and securely. About the Role The Workplace Specialis t plays a crucial role in ensuring the smooth and efficient operation of all facilities services within the organization. This position requires a proactive, organized, and detail-oriented individual with strong communication and problem-solving skills. The Senior Facilities Coordinator will be responsible for overseeing daily facilities operations, coordinating vendor services, managing maintenance requests, and contributing to a positive and productive work environment. This role often involves event management and taking on more complex projects. Facilities Operations & Maintenance: Oversee daily facilities operations, including general maintenance, repairs, and preventative maintenance schedules for HVAC, electrical, plumbing, and other building systems. Conduct regular inspections of the premises to identify maintenance needs, safety hazards, and areas for improvement. Respond promptly to facilities-related requests and issues, ensuring timely resolution and high levels of occupant satisfaction. Manage and track work orders, ensuring proper documentation and follow-up. Assist in the development and implementation of facilities policies and procedures. Employee Engagement and Events : Partner with workmate community leaders to organize employee relations events. Assist in the planning and execution of workplace events. Supporting the IFM team for the snack program orders for PAN India Locations Co-ordinating with the IFM team for snack changes, snack pop ups and set ups at Workplace and Finalising menus for snack program pop-ups. Vendor and Financial Management : Maintain strong relationships with vendors, ensuring SOW compliance. Process vendor invoices on time and handle PO requests. Raising WSS tickets for vendors for PO generation. Support accrual and budget management. Act as the primary point of contact for a variety of facilities vendors and contractors Assist in tracking facilities expenditures and provide input for budget forecasting. Prepare reports on facilities activities, maintenance issues, and performance metrics. Communication and Coordination : Update and maintain reception guides, visitor guides, and the site workplace page. Liaise with the global workplace safety (GWS) team for vendor entries, safety activities, and life safety compliance. Managing and updating the Horizon( internal communication page) of Workday Pune office ensuring all information is uploaded and the news pages are published from time to time. About You Basic Qualifications: Education: Bachelors degree in any stream or a related field preferred. Soft service and Hospitality Experience / Diploma or equivalent required. Experience: Minimum of 5+ years of experience in a facilities coordination or similar role Proven experience managing vendors and contractors. Experience with preventative maintenance programs. Skills Strong organizational and time management skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Excellent communication skills (written and verbal): Ability to interact professionally with employees, vendors, and management at all levels. Problem-solving abilities: Proactive approach to identifying and resolving issues efficiently. Technical aptitude: Basic understanding of building systems (HVAC, electrical, plumbing). Customer service orientation: Commitment to providing excellent service to internal and external stakeholders Event Management knowledge to execute events on site & off site Proficiency in MS Office Suite: Word, Excel, Outlook, PowerPoint. Experience with Facilities Management Software is a strong plus. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Preferred Qualifications: Relevant certifications (e.g., FMP, CFM, IFMA) are a plus. Knowledge of local building codes and safety regulations. Experience in industry like tech, or hospitality Working Conditions: Primarily office-based, with regular movement throughout the facility , 5 days a week May require occasional off-hours or weekend work for emergencies or special projects. Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Deliver the global Purchasing Support Group services with an excellent manner. Receiving agreement request from the clients, review the request, selecting the approved format for the agreement, initiating the agreement with supplier. Coordinate with Buyers, Suppliers, and other Stakeholders to get necessary information for agreement execution. Able to understand and derive evolving data elements from Contracts, Changes in Agreements based on Authority Guideline. Negotiating with the supplier based on Approved Authority Guidelines. Able to understand scope of work and facilitate subsequent discussion accordingly. A. Manage agreement workload and actively follows-up on outstanding items and approvals required to forward contracts for legal review, as necessary. Communicate with line of business/department partners about daily transactional matters Follow workflow procedures to ensure maximum efficiency. Completing tasks assigned by the supervisor, upholding the organizations values, and maintaining a high degree of professionalism with all stakeholders. Understand and execute redline management based on Authority Guideline. Coordinate and work with buyer, legal, stakeholder and supplier for timely execution and signoff of agreements. Participate in trade-off discussion with buyer, legal, stakeholder and supplier whenever necessary. Managing daily purchasing support activities, work and execute the assigned tasks, and ensure SLAs are adhered with high level of accuracy Manage relations with the stakeholders and be a customer advocate for all the assigned global purchasing support areas. Follow and Enforce company s Global Procurement Policy and procedures Understand the Kohler s Global Procurement Policy Enforce this across the business and stakeholders for Purchasing or related activities Standard Operating Process (SOP) Setup and Process Improvement Constantly search and seek out improvement of Purchasing Support processes and practices that eliminates non-value-added activity and incorporates relevant best practices Work effectively with all the concerned teams, functions Develop, Maintain, and enhance relations with the stakeholders. Understand all stakeholder/internal customer requirements Forecast growth opportunities, prepare roadmaps, and build capabilities for future readiness Be actively involved in global Purchasing Support enhancement projects What we are looking for from your past experience Experience requirement: 7+ years experience in purchasing & contract management preferably in Marketing, HR and Professional service industry. Excellent verbal and written communication skills. Strategic purchasing mindset and strong basic of contract management Good understanding of Master Service Agreements, Non-Disclosure Agreements, Amendments and Statement of work (SOW) Highly service-oriented, with exceptional interpersonal skills to facilitate communication with all levels of company management, across all business lines, and with suppliers. Very good presentation and Documentation skills.

Job description Job Level- JL 2A Experience: 0-1 Years Shifts: Flexible to work for any shift Location: Pune (Work from Office) Notice Period: Immediate Joiners Qualification: Bachelor-in law (Mandatory) Job Description: Graduate with 0-1 years of experience Knowledge of basic principles of law Good knowledge of contract clauses Knowledge and understanding of end-to-end contract management process and workflow. Excellent legal analytical and review skills Good written and verbal communication skills Adept in using MS Office Flexible working in shifts

Should know the below mentioned: HPC Skill Set Cluster Tool Kit: Rocks, xCAT, OpenHPC Scheduler: PBS Pro, SLURM MPI: Intel, OpenMPI PFS: Lustre, GPFS Linux Skill : OS Deep Dive ( RedHat, SLES, Ubuntu ) Unattended Installation Deep Dive ( PXE, Cobbler, xCAT, etc) File Server Deep Dive ( NFS, SAMBA ) File System Deep Dive ( XFS, EXT4) JOB SUMMARY Implement the Linux and HPC solutions and help the client s ability to add intelligence throughout their enterprise. PRIMARY RESPONSIBILITIES Implement the HPC and Linux solutions for customers within our facilities. Conduct Proof of Concepts for customer s requirements. Provide key role in Customer Service domain throughout the post sales cycle, demos and operational walkthroughs. Form valuable business relationships with customers and promote Locuz value. Ensure customer satisfaction by completing the project on time and document the same for knowledge database. To build customer relationship with new principals and orders. Translate the concept into production - ready project during conception and elaboration phases services engagement. Promote Locuz value via business relations and support networks. Handle the projects efficiently with proper SOW/Implementation/Project plan documentation

Should know the below mentioned: HPC Skill Set Cluster Tool Kit: Rocks, xCAT, OpenHPC Scheduler: PBS Pro, SLURM MPI: Intel, OpenMPI PFS: Lustre, GPFS Linux Skill : OS Deep Dive ( RedHat, SLES, Ubuntu ) Unattended Installation Deep Dive ( PXE, Cobbler, xCAT, etc) File Server Deep Dive ( NFS, SAMBA ) File System Deep Dive ( XFS, EXT4) JOB SUMMARY Implement the Linux and HPC solutions and help the client s ability to add intelligence throughout their enterprise. PRIMARY RESPONSIBILITIES Implement the HPC and Linux solutions for customers within our facilities. Conduct Proof of Concepts for customer s requirements. Provide key role in Customer Service domain throughout the post sales cycle, demos and operational walkthroughs. Form valuable business relationships with customers and promote Locuz value. Ensure customer satisfaction by completing the project on time and document the same for knowledge database. To build customer relationship with new principals and orders. Translate the concept into production - ready project during conception and elaboration phases services engagement. Promote Locuz value via business relations and support networks. Handle the projects efficiently with proper SOW/Implementation/Project plan documentation

Job Overview Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Essential Functions Gather Study Set up requirements through discussion and communication with relevant stakeholders. With Minimal guidance - support, overview of validation of new Device integrations. Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor. Ensure that all the deliverables are of expected quality standards and meet customer expectations. With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW). Support Training of New joiners. Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings. Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required. With Guidance manage & oversight the implementation of new technology / database revisions. Work closely with the programming team for process innovation and automation. Be compliant to trainings and eSOP reading. Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions. Communication with Line Manager, and other team members across functions should be collaborative. Perform other duties as directed by Line Manager. Qualifications Bachelors Degree In health, clinical, biological or mathematical sciences, or related field with proven experience in Data Management Req 3 -4 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref English Fluency Spoken and English Advanced Advanced computer applications like Microsoft excel, word, Inbox etc Advanced Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com

Sr. ASG Managed Services Engineer - Microsoft (SHI Complete and Expert support) Level - L3 Exp - 7+ Yrs Location - Hyderabad Overview: Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI s management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth Responsibilities: Include, but not limited to: Build, implement and support a wide range of solutions using platform services for both internal and customer purposes. Manage and configure platform infrastructures, applications, and collaboration tools. Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria. Monitoring and diagnosing performance issues to ensure optimal system performance. Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs). Stay updated with industry trends, emerging technologies, and best practices. Continuously seek opportunities for personal and professional growth. Track time and document work out of SHI s PSA system, submitting weekly timesheets. Align with leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Involvement in a wide range of required Audit s. SOW Scoping, development, and build out assistance on a per-request basis. Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests. Assistance at all lower level s where needed based on resource constraints Migration of from O365 to O365 tenant Migration of from Gsuit to O365 tenant Application packaging and deployment from SCCM OS deployment from SCCM Administration and management of MS Defender for endpoint Administration and management of MS purview Azure resources management Work closely with L2 and L1 teams along with Vendor support coordination

This role is responsible for managing medium complexity projects from pre-sales to operations and CARE. Key responsibilities include overseeing the bill of materials (hardware, software, and third-party solutions), sizing and scalability, and environment planning for various project stages (POC, development, testing, production). During pre-sales, the role involves working with customers to define requirements, build credibility for Nokias solutions, and develop Statements of Work (SOWs). Throughout the delivery phase, the individual owns the technical plan, working with the Project Manager to define milestones and manage risks. They lead a technical team in the analysis, design, and implementation phases, guiding troubleshooting and ensuring smooth testing. The role also builds strong relationships with senior customer technical teams, acting as a trusted advisor. Additionally, they are responsible for the technical handover to operations and CARE teams, ensuring a smooth transition and final project acceptance. This role blends technical expertise with a focus on customer relationships, business objectives, and efficient project delivery. Strong ability to manage projects of medium complexity, from presales to operations and CARE, ensuring overall ownership throughout the lifecycle. Skilled in defining project phases, milestones, and task interdependencies. Deep knowledge of solution architecture, technical requirements, and integration planning. Experience in managing end-to-end bill of materials, including hardware, software, and third-party solutions. Ability to lead technical teams and guide troubleshooting of complex interoperability issues. Expertise in engaging with customers to define objectives, gather business and technical requirements, and establish credibility. Proficient in composing and reviewing Statements of Work (SOWs) and managing bid defense activities. Strong skills in identifying and mitigating technical risks and assessing the impacts of change requests. Ability to develop and lead technical deliverables such as solution requirements, architecture, and integration plans. Proven ability to build trustful relationships with senior customer technical teams, acting as a "trusted advisor" and ensuring smooth project handover to operations and CARE teams. For project of medium complexity, maintains overall ownership for the scope of the solution, throughout its lifecyclefrom presales (when involved in that phase) to operations and CARE. This includes- end-to-end bill of materials and components required for both hardware and software, as well as 3rd party required solutionsproducts, patches, and interfaces - sizing and expansions required throughout the lifecycle of the project - environment planning inclusive of POC, development, load-test, pre-prod and production environments; Working with the other domain owners within the project when part of the pre-sales phase, ensures appropriate phasing and milestones of the project based on component availability, environment availability; Using a mix of consultative and technical skills, when part of the pre-sales phase, works with key customer contacts and decision makers to define customer objectives, gather business and technical requirements, establish credibility for Nokias solution; When part of the pre-sales phase, composes the Market Services elements of SOWs in the overall context of the program, to insure completeness and appropriately well-defined scope, verification of Nokia and 3rd-party product commitments, and communication with key stakeholders as to the architecture and implementation plan; When part of the pre-sales phase, supports bid defense activities as the services owner ; When part of the pre-sales phase, signs off on the bid documents, scope documents, internal LOA and any change requests to those; During the delivery planning phase of project delivery, owns the technical plan and works with the Project Manager developing the project plan, including phase definition, entrance and exit criteria, major activities, identification of task interdependencies, and technical project risks and mitigation strategies. Also, determines technical impacts of Change Requests. Adopts a business-oriented approach through all activities, aiming for simplification and financial effectiveness of the solution; During the analysis and design phases of project delivery, develops and/or leads a modestly sized team for the development of technical deliverables, including the solution requirements, solution architecture & high-level design, solution integration plan, solution validation strategy, and leads/monitors the overall design activity; During the implementation phase of project delivery, guides members of the technical project team. Provides technical leadership for troubleshooting and debugging complex interoperability issues, oversees testing activity, and engages as required all technical resources (people & tools) available to the program to resolve issues. Escalation point for technical problems that arise during implementation; Throughout project delivery, builds a professional and trustful relationship with senior members of the customer technical team - seeking to become a "trusted advisor", continuously baselining technical decisions and the reasons for them with the customer; For handover to operations and CARE, owns the handover plan, from a technical perspective to the operations and care teams, whether Nokia internal or external. This includes- planning the handover to the Ops and CARE teams, - supporting due diligence as required by the receiving parties prior to handover, - obtaining sign-off as part of final acceptance for the release of the project team

Educational Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities Experience as Solution Architect involving understanding of requirements through RFI, RFQ, RFP documents and insights gathered through discussions, identify solution anchors, finalizing vendors, estimation, response document, finalizing solution construct including commercials, review with internal and external stake holders, solution presentation and contract documentation managing the end to end of pre-sales for opportunities associated with mainframe Infrastructure Understanding the customer requirement through RFI, RFQ, RFP documents and insights from sales and other teams. creating the requirement summary from RFI, RFQ, RFPs and identify the anchors & timelines for proposal submission. Preparing response document/presentation in consultation with technical SMEs. Estimate and finalize the commercials in consultation with SMEs, Finance teams, Delivery managers and Delivery Heads. Prepare and Present solution to customers. Manage and finalize contract with associated vendors. Create and finalize contract documents with customer. Managing the pre-sales team, managing the sales team and customer requirements through pro-active proposals. Technical and Professional : Managing the end to end of pre-sales for opportunities associated with mainframe Infrastructure Understanding the customer requirement through RFI, RFQ, RFP documents and insights from sales and other teams. Preferred Skills: Technology-Mainframe Technologies-Mainframe Technologies- ALL

Senior Pre-Sales Consultant Digital Engineering Services Requirements: 8+ years of experience in Pre-Sales , with a focus on IT Services, AMS, IMS and ADM solutions . 12+ years of overall IT/development background , with expertise in solution architecture and technology consulting. Strong experience in responding to RFPs, RFIs , and conducting POCs for large deals . Proven experience working with global customers across diverse industries. Hands-on experience in deal commercial modeling, pricing , and SOW/contract structuring . Expertise in Bid Management , ensuring structured processes for proposal submissions and competitive positioning. Excellent interpersonal, presentation, and communication skills with CXO-level engagement. Strong problem-solving abilities and a customer service-oriented approach. Experience as an Overall Solution Lead , driving end-to-end solutioning for complex engagements. Analytical skills to identify client challenges and craft tailored Digital Transformation strategies . A proactive, self-driven and collaborative mindset with the ability to lead cross-functional teams. Job Description: Prospecting & Qualifying Leads Support the sales team in identifying and qualifying opportunities for IT Services, AMS, IMS, ADM, and Digital Transformation initiatives . Ownership of RFPs & RFIs Take end-to-end ownership of responses, collaborating closely with sales, delivery, and practice teams to drive successful deal closures. Bid Management Lead the end-to-end bid process , ensuring compliance, quality, and alignment with customer expectations. Deal Commercial Modeling & Pricing – Develop / support competitive pricing models, ensuring financial viability and alignment with industry benchmarks for large deals . End-to-End Solutioning – Act as the Overall Solution Lead , engaging in client discovery sessions to design comprehensive, scalable solutions addressing business pain points. Develop and review compelling solutions , emphasizing value propositions and competitive differentiation. Digital Transformation Strategy – Spearhead development of/support creation of Digital Transformation roadmaps , aligning with emerging technologies and business trends. Go-To-Market (GTM) Strategy – Define/Support GTM strategies for Managed IT Services, Application Management, and Cloud solutions, ensuring strong market positioning. Marketing & Demand Generation – Collaborate with the marketing team on industry events, trade shows, and vertical-specific campaigns. Documentation & Sales Enablement – Maintain updated collateral, including capability decks, case studies, white papers, and Statements of Work (SOWs) . Client Engagement & Customer Success – Lead client presentations, workshops, and executive briefings , ensuring alignment with business objectives. Must-Haves: Strong expertise in IT Services, AMS, IMS, ADM solutions , and Digital Transformation initiatives . Deep understanding of cloud-based IT services, automation, AI/ML, and next-gen technologies . Hands-on experience in business analysis, IT strategy, and solution design . Proven ability to drive large, complex deals , working closely with delivery and finance teams. Expertise in Bid Management , ensuring structured, efficient, and competitive proposal submissions. Exceptional communication skills, with the ability to present to C-level executives and global clients .