10595 Servicenow Jobs - Page 11

Ready to build the future with AI? At Genpact, we don’t just keep up with technology— we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation -driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Senior Associate , Remote WindTech Engineer The ideal candidate will have an excellent balance of people, organizational, and technical skills , the role requires understanding of engineering drawings, service parts, spare parts, vibration analysis including prior knowledge of resolving electrical, mechanical, and hydraulic malfunctions . Previous experience in Inspecting, diagnosing, adjust , or repair of offshore wind turbines will be added advantage . The applicant should be willing to remotely work on heavy industrial machines across the globe which are generating millions of records and run 24X7. Responsibilities Case Management Monitor the 1 st tier product support queue in ServiceNow and claim any unassigned cases that is in the queue Understand the need (s) of the case creator from a technical and admiration standpoint where the requestor need assistance / information Write the technical documentation to provide resolution / information to the requestor and resolve the case in ServiceNow Triage the case to concerned technical team if case requires additional inputs from other support team Manage the overall case Touch Time, Turn Around Time and closure of the case that is assigned . Type of cases to be managed Updating data related to field contacts of wind farms in e-SCADA platform Correcting life census of wind turbines by connecting remote desktop of particular windfarm Creating and distributing special instructions developed by product engineering team to the field team and customers Creating and distributing daily and weekly wind farm health report by analyzing the data available on ServiceNow End of warranty replacement / repair claims management by identifying the issues raised by customer and assigning the case to the correct technical group for resolution Technical Support Monitor the 2 nd tier product support queue in ServiceNow and claim any unassigned cases that is in the queue Understand the need (s) of the case creator from a technical standpoint where the requestor need technical product related assistance / information Write the technical documentation to provide resolution / information to the requestor and resolve the case in ServiceNow Triage the case to concerned technical team if case requires additional inputs from other support team Manage the overall case Touch Time, Turn Around Time and closure of the case that is assigned . Type of cases to be managed Perform oil analysis by reviewing the oil sample reports with the plm document Gearbox torque arm pin displacement analysis by reviewing the data sheets received from the wind farms End Of Warranty analysis of Correcting life census of wind turbines by connecting remote desktop of particular windfarm Reviewing the elastomer damper images to analyze the wear and tear on the component Listening the audio clip to analyze the damage on main rotor bearings Reviewing the cable images to identify damage category and estimating the remaining life cycle of the cables Reviewing the blade images to identify damage category and estimating the remaining life cycle of the cables Review the engineering drawing of the components to identify the part number and its quantity and specifications Study the lab report of oil to find out the contamination of iron available in main bearing oil lubricant Remote Monitoring of Vibration in Wind Turbine Monitor the 3 rd tier product support queue in web based portal where events and anomalies from the wind turbines are triggered Write the technical recommendation to field engineers to perform inspection & troubleshooting to find root cause for events and anomalies to eliminate any downtime for the wind turbines Type of events and anomalies to be managed Data analysis to identify faults, determine severity, and write detailed reports on your findings Diagnose a nomalies related to sensor location on the wind turbines generating faulty data Analyze and diagnose events related to sensor circuit values on the wind turbines generating faulty data Analyze and diagnose events related to RPM and power generation on rated wind turbine data Resolve data quality issues of the wind farm to show correct number of wind turbines communicating to the wind server Vibration analysis on wind turbine components (main rotor bearing, gearbox and generator) by looking at trends, time wave form , spectrum and modes Configuration checks on newly added wind farms to ensure data processing to back-office tools Validate wind turbine performance after onsite troubleshooting by field engineer by looking at trends, time wave form, spectrum and modes and close the service event Qualif ications Minimum qualifications B.E / B.Tech – Mechanical Engineering Technical Skills Proven experience, including certification of ISO Category I or equivalent, with machinery vibration analysis. Experience working with other predictive maintenance technologies and practices. Key competencies Strong communication skills; skilled at cross-functional and cross-organizational communication Attention to detail and good articulation skills. Ability to traverse both vertically and horizontally in a large organization Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 22, 2025, 11:30:59 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Title: ServiceNow Architect Experience Required: 8+ Years Remote Job Summary: We are looking for a highly experienced ServiceNow Architect with 8+ years of hands-on experience in designing, implementing, and managing ServiceNow solutions. The ideal candidate should have deep technical expertise across multiple ServiceNow modules including ITSM, ITOM, ITAM, and HRSD , with a strong grasp of architecture principles and complex integrations. Key Responsibilities: Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, and HRSD modules. Provide architecture guidance for complex enterprise-level ServiceNow projects. Lead ServiceNow implementations, customizations, and integrations with third-party tools. Drive CMDB strategy, CSDM adoption, and Service Mapping initiatives. Collaborate with business and technical stakeholders to define best practices and scalable architectures. Customize Portals and Workspaces using AngularJS and ServiceNow UI Framework. Ensure solution compliance with ServiceNow best practices and performance benchmarks. Mandatory Skills: Strong expertise in ITSM, ITOM, ITAM , and HRSD. Proficiency in JavaScript , Glide API , Flow Designer , Integration Hub , and MID Server configurations. In-depth knowledge of CMDB architecture and CSDM framework . Experience with ServiceNow Discovery , Service Mapping , and complex integrations. Hands-on experience in Portal and Workspace customization . Familiarity with ServiceNow Automated Test Framework (ATF) and Performance Analytics is a plus. Soft Skills: Excellent communication, presentation, and stakeholder management skills. Strong documentation and technical writing capabilities. Ability to work in agile environments and collaborate with cross-functional teams. Analytical thinking and strong problem-solving skills. Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (ITSM, ITOM, HRSD) Certified Technical Architect (CTA) ITIL or Agile/Scrum certifications (e.g., Certified ScrumMaster)

Job Summary: We are seeking a dynamic and process-driven Change Manager with strong expertise in ITIL/ITSM frameworks and a good understanding of DevOps practices . The ideal candidate will be responsible for ensuring effective change planning, execution, and communication while aligning with both ITIL-based processes and fast-paced DevOps delivery models. Key Responsibilities: Manage and oversee the end-to-end change management lifecycle , ensuring minimal risk and disruption to services. Work with cross-functional teams including DevOps, development, infrastructure, and operations to plan, assess, and implement changes. Ensure changes are compliant with ITIL/ITSM policies and best practices . Conduct Change Advisory Board (CAB) meetings, reviewing RFCs (Requests for Change) and assessing impact/risk. Collaborate with DevOps teams to align change control with CI/CD pipelines and agile development cycles. Maintain accurate change records, documentation, and metrics in the ITSM tool (e.g., ServiceNow, BMC Remedy). Monitor change implementation progress and ensure post-implementation reviews are conducted. Continuously improve change management processes for agility, automation, and reliability. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,200,000.00 per year Benefits: Health insurance Provident Fund Experience: Change management: 8 years (Required) ITIL/ITSM: 3 years (Required) DevOps: 2 years (Required) Work Location: In person

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber Managed Services – Privileged Identity & Access Management – Senior Consultant (BeyondTrust PAM – Operations) We are seeking a skilled and experienced Senior Consultant – BeyondTrust PAM Operations to join our Cyber Managed Services team. This role focuses on delivering ongoing operational support, maintenance, and continuous improvement of BeyondTrust PAM environments for our clients. The ideal candidate will bring deep expertise in BeyondTrust operations, strong troubleshooting skills, and a commitment to ensuring secure and reliable access to privileged systems. Key Responsibilities: Provide Level 2 and Level 3 operational support for BeyondTrust PAM-related issues, including access failures, session management disruptions, and system performance concerns. Perform day-to-day administration of privileged accounts within the BeyondTrust platform — including provisioning, deprovisioning, access reviews, and policy updates as per change requests. Monitor BeyondTrust system health and logs proactively; perform regular housekeeping activities to ensure availability, stability, and performance. Coordinate with client IT/security teams to maintain alignment with security policies, operational procedures, and audit requirements related to PAM. Maintain and update Standard Operating Procedures (SOPs) and runbooks; contribute to documentation and knowledge base for consistent operations. Perform routine health checks, validations, and access audits; work on remediation of findings from internal or external audits. Support operational controls like Multi-Factor Authentication (MFA), session recording, and other security configurations within the PAM environment. Handle incident tickets, change requests, and service requests per agreed SLAs, escalating as needed and ensuring proper closure with documentation. Keep up with BeyondTrust product updates, known issues, and patches to advise on operational relevance or risk. Identify automation opportunities within day-to-day operations to reduce manual effort and increase efficiency. Work closely with BeyondTrust support or third-party vendors when necessary to resolve product-level or environment-specific issues. Preferred Skills: Strong hands-on experience in BeyondTrust Password Safe, Session Management, and general PAM operational functions. Understanding of IAM concepts, access lifecycle management, and integration touchpoints with directory services or ticketing systems. Working knowledge of ITSM tools (ServiceNow, Jira, etc.) for managing tickets and changes in a structured environment. Basic scripting capabilities (e.g., PowerShell or Python) for automation or data extraction/reporting. Ability to analyze logs and events to troubleshoot issues and provide RCA (Root Cause Analysis). Familiarity with security and compliance frameworks such as SOX, GDPR, PCI-DSS, especially in an operations context. Strong communication skills for stakeholder interactions, documentation, and process adherence. Experience working in 24x7 or follow-the-sun support models. Education : Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to work in rotational shifts or be part of on-call support as per business needs. Occasional off-hours or weekend support during critical issues or planned activities. Readiness to collaborate across time zones with global teams or clients. Willingness to travel as required. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Summary: WovV Technologies, Global Business Productivity SaaS company, is hiring ServiceNow Integration Architect for Bangalore / Delhi ( Working from Office ). WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. Location: Bangalore/Delhi (Working from Office) Experience: 9+ years Mandatory Technologies: ServiceNow architecture experience, JavaScript, HTML/CSS, SQL, API, ITIL modules. Requirements: We are seeking a ServiceNow Architect with over 9+ years of experience in ServiceNow Architecture, encompassing coding, testing, implementation, maintenance, and support for changes within the application. The ideal candidate should have a minimum of 3 full ServiceNow implementations and possess working knowledge across all ServiceNow/ITIL modules, including HAM, SAM, ITOM, Orchestration, and CSDM. Extensive knowledge of the ServiceNow platform. Expertise in working with script-based ServiceNow components such as business rules, the script includes client scripts, UI pages, UI Actions, Workflow, etc and JavaScript. Knowledge of JavaScript, HTML/CSS, and SQL. Benefits and Perks: 5 Days working Team Outing Exciting career path with an exponentially growing company Fun activities Abroad opportunities Deserving compensation Job Title ServiceNow Integration Architect Location Bangalore / Delhi Min. Experience 9+ Years Salary As per Industry Standard

Job Summary: WovV Technologies, Global Business Productivity SaaS company, is hiring ServiceNow Developer – ITSM for Bangalore / Delhi ( Working from Office ). WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. Location: Bangalore/Delhi (Working from Office) Experience: 6+ years in ServiceNow development with ITSM Key Roles and Responsibilities: Design, develop, and implement custom ServiceNow applications Integrate the ServiceNow platform with other systems Troubleshoot and debug ServiceNow applications Work with business analysts to gather requirements Work with other IT professionals to deploy and maintain ServiceNow applications Requirements: Experience with the development and implementation of ServiceNow ITSM modules Expertise in working with script-based ServiceNow components such as business rules, the script includes client scripts, UI pages, UI Actions, Workflow, etc and Javascript Experience in CMDB implementation, CSDM modeling, and SPM module (demand management) Knowledge of JavaScript, HTML/CSS, and SQL Experience with API integrations Understanding of Agile methodologies ServiceNow certifications (Certified Application Developer) strongly preferred but not mandatory Benefits and Perks: 5 Days working Team Outing Exciting career path with an exponentially growing company Fun activities Abroad opportunities Deserving compensation Job Title ServiceNow Developer – ITSM Location Bangalore / Delhi Min. Experience 6+ Years Salary As per Industry Standard

A minimum of 5+ years of experience in server environment + System Administration. Worked on cloud Azure/ AWS Hyper V / Active Directory. Exp 4+ yr CTC upto 12 LPA Shift - Rotational / Night Kindly share your exp for the following skills: - Azure -AWS -Hyper V -Active Directory - Microsoft 365 services - Powershell/Python/Bash Your must be flexible with the rotational shift. CTC - 12 LPA / Per Month On hand = 80000/mth + Relocation Allowance up to 50,000 + (Hotel stay for 8 days+ travel reimbursement + per diem allowances). Required Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. 5+ years of experience in system administration, with a focus on Windows Server environments. MCSE or equivalent certification. Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS. Proficiency in hybrid Active Directory environments. Proficiency in scripting languages (e.g., PowerShell, Bash) Excellent verbal, written, and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties. Ability and confidence to take calculated risks in uncertain or ambiguous situations. Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments. Passion for delivering business value and willingness to perform other assigned tasks. Ability to deliver regular quick updates, system solutions, and communicate issues to management Preferred Skills/Experience: AZ-104T00-A: Microsoft Azure Administrator Certification Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03 Experience successfully working with remote or distributed teams, particularly in a global context. Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk. Experience in the legal services or healthcare industry is a plus. Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹1,100,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift UK shift Supplemental Pay: Yearly bonus Application Question(s): Must be able to onboard in 0-15 days and be ok with the rotational shift and must have AZ104 certification Max offered is 80K in had (after all deduction)- this is work from office at our Vadodara - Travel and initial hotel stay of upto 7 days provided Work Location: In person

We are seeking a skilled and proactive IT Network Administrator to manage and support our organization’s computer networks and infrastructure. The ideal candidate will be responsible for installing, configuring, and maintaining network hardware and software, ensuring optimal performance, security, and availability across the IT environment. Key Responsibilities: Install, configure, and support LAN, WAN, and internet systems or a segment of a network system. Monitor network performance and ensure system availability and reliability. Maintain network security through access controls, firewalls, antivirus software, and other security measures. Troubleshoot network problems and outages, schedule upgrades, and collaborate with the IT team to ensure consistent network operation. Perform routine network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Administer firewalls, routers, switches, VPNs, and other network devices. Maintain and manage Active Directory, DNS, DHCP, and group policy configurations. Support VoIP systems, wireless networks, and cloud-based services (e.g., Office 365, Azure, AWS). Document network issues and solutions, maintaining system logs and network diagrams. Respond to user-reported issues with desktop and network-related problems. Collaborate with vendors and service providers for problem resolution and service optimization. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3–5+ years of experience as a Network Administrator or similar role. Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware. Experience with Cisco, Juniper, or similar network equipment. Proficiency in Windows Server environments and Microsoft Active Directory. Familiarity with security principles and tools (e.g., firewalls, antivirus, IDS/IPS). Knowledge of virtualization technologies (VMware, Hyper-V) is a plus. Excellent problem-solving and communication skills. Relevant certifications preferred (e.g., CCNA, CompTIA Network+, Microsoft Certified: Azure Administrator Associate). Preferred Skills (Optional): Experience with cloud networking (Azure, AWS, or GCP). Scripting knowledge (PowerShell, Bash). Experience with IT ticketing systems (e.g., ServiceNow, Jira). Familiarity with backup and disaster recovery procedures. Working Conditions: May require on-call availability and occasional weekend work. Interested Candidates can apply mail us at prity.thomas@sandcupstudio.com. Job Type: Full-time Pay: ₹10,635.81 - ₹35,395.22 per month Benefits: Provident Fund Work Location: In person Expected Start Date: 23/07/2025

A ServiceNow Dev Lead is responsible for designing, developing, and implementing solutions within the ServiceNow platform. They work closely with business stakeholders, administrators, and IT teams to customize and optimize ServiceNow applications. Candidate will be responsible for developing teams, implementing best practices, and aligning ServiceNow solutions with business objectives. Key Responsibilities Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations. Define and execute the ServiceNow development roadmap, aligning with organizational goals. Collaborate with IT leadership and stakeholders to drive platform adoption and innovation. Establish governance frameworks, coding standards, and security protocols for ServiceNow development. Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates. Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules. Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs. Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes. Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards. Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability. Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions. Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i.e. EOL upgrades and Family updates. Required Skills & Qualifications: Technical Expertise: Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks. Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow. Proven experience in enterprise-wide integrations and ServiceNow architecture design. Experience in CI/CD, DevOps methodologies, and Agile/Scrum development. Certifications ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS) is preferred. Experience Required: Bachelor's or master's degree in IT or Computer Science. 7 to 10 years of experience in ServiceNow development and leadership roles. Location: Hyderabad Timings: 2 PM till 10:30 PM(IST) About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

he/she primary role is to ensure that standard methodology, processes and tools are developed that provide repeatable results and are adopted across the user community. The IT Service Delivery group manage the delivery of all infrastructure and applications used by the business. The function of this role is to manage and enforce the day-to-day service management processes defined for the operation of these systems. Including: ITSM Process Consulting for CM/KM/EM but primarily problem management Service Level Reporting Continuous Service Improvement Data Analytics & Data Visualization ServiceNow Operations Major Incident Management IT Asset Management (HAM & SAM) Understanding around Cloud Technologies (AWS, Azure) Understanding around Data Warehouse Principals Key Responsibilities Major Areas of Accountability: Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes, and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Technology analytics process Ownership, Championship & Improvement Thorough understanding of technology assets/environments/services, business needs and SLAs. Lead the creation and management of processes and reports that provide insight into improvement opportunities. Delivery Build and lead a Team of ITIL Service Management Professionals. Act as the Services Process Manager for the Problem, Change, Knowledge & Event Management processes and the workflows associated with each. Partner with adjacent services team leaders to deliver our service operations strategic plan and roadmap. Define, implement, and maintain the key performance indicators (KPIs) of the services including the generating and distributing of reports to measure the effectiveness and value of the services. Chair the operational review cadence for internal governance related to service performance against our KPIs and targets. Conduct root cause analysis/postmortem meetings and facilitates the problem management process for lessons learned and preventive recurrence. Manage and drive the incident and change management processes to always ensure operational stability. Develop framework and serve as a facilitator of audits and assessments to ensure processes and services are fit for purpose and support the mission. Serve as an expert analyst and advisor to plan, manage, and execute Process Improvement & partner with Data Science team in finding potential use cases for ITSM Intelligent Automation ( AI ML ). Knowledge of ServiceNow Predictive Analytics & other ML Tools. Python & R Scripting is good to have. Knowledge of PowerBi & advance ServiceNow reporting. Manage employee performance, setting objectives, and conducting regular team and individual performance reviews. Create and build relationships with key business stakeholders Decision Making Authority: Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company Interacts with the VP of Managed Services and the Business Unit Constituents to rationalize, enhance and evolve our Managed Service offerings. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise, and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Identify scope of process improvements & logging defects or enhancements for the same in ServiceNow. Participate in ITSM Process enhancement, defect fixes & thoroughly test them in ServiceNow Lower environment. Able to keep all the process documents & SharePoint site up-to date. Required Qualifications Bachelor’s degree in Business, Computer Science, Information Technology or related field; or equivalent work experience. 10-15 years’ experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation). Demonstrated proficiency in assigned practice area (including general practice, methodology, tools and processes). Superior written and verbal communication skills; to include developing executive level presentations. Proven practice area leadership experience, including ability informally lead and mentor peers across the practice community. Effective at building and maintaining a resource network; demonstrated skills in building effective business consulting relationships. ITIL Foundation or Expert certification Work experience of Service Management tools, preferably ServiceNow Excellent communication skills & practices delivery of ITIL process training sessions. This role require managing Team Leaders & individual contributors across TI Operations Preferred Qualifications ServiceNow Operations Data Science for ITSM Intelligent Automation ITIL Expert PowerBI Flexera One Process consulting Training & Coaching About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

REQUIRED QUALIFICATIONS: Bachelor’s degree in computer science, engineering, business, or comparable studies 2-4 years of experience in Requirement Analyses. Analytical mind and problem-solving aptitude Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform. Responsibilities Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication. Excellent documentation and communication skills and strong attention to detail required. Must have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence Good to have knowledge – GRC & Security Operations Center. Understanding of basics of REST and SNOW Integration Good to have knowledge of Service Portal & Workspaces. Ability to recognize potential and actual issues, needs and opportunities for improvement in the implementation. Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality. Demonstrate strong ability to evaluate constraints, risks, and dependencies. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Required Skills: Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Basic understanding of Object-oriented programming, Java, REGEX Basic knowledge of the components in a web applications stack. Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience troubleshooting web application Experience in troubleshooting Java Script Code. Excellent communication skills (verbal and written) Desired Skills Familiarity with Eclipse IDE would be good. Previous experience in ITSM Implementation Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable.

We are seeking a skilled Desktop Support Engineer to provide technical assistance to our Mumbai-based team. You will be responsible for resolving hardware/software issues, maintaining IT infrastructure, and ensuring seamless operations for end-users in a fast-paced environment. Key Responsibilities: Troubleshoot and resolve desktop/laptop hardware, software (Windows/macOS), and network issues. Install, configure, and maintain IT equipment (printers, scanners, peripherals). Provide remote/onsite support for Mumbai office employees via ticketing system. Manage user accounts, permissions, and security protocols in Active Directory. Collaborate with network administrators for server maintenance and cybersecurity compliance. Document solutions and maintain IT asset inventory. Mandatory Requirements: Experience: Fresher or 2+ years in desktop support or IT helpdesk roles. Technical Skills: OS: Windows 10/11, macOS, basic Linux Tools: Active Directory, Office 365, VPN, MDM Networking: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting Education: Diploma/Degree in IT, Computer Science, or relevant certifications (CompTIA A+, Microsoft Certified Professional). Location: Mumbai-based (ready for on-site work). Preferred Qualifications: Experience with ITSM tools (ServiceNow, Jira). Knowledge of scripting (PowerShell/Bash). Familiarity with cloud platforms (Azure, AWS). Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 1 week Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Application Question(s): How many years of desktop support experience do you have? Are you comfortable working onsite in Mumbai? Are you interested in temporary IT support roles (Backup or On-Call)? Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Active Directory: 1 year (Required) Windows: 1 year (Required) Computer hardware: 1 year (Required) Location: Maldah, West Bengal (Required) Work Location: In person

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the forefront of innovation, using technology and human genetic data to push beyond what is known today. What You Will Do Let’s do this. Let’s change the world. In this vital role, the Manager Medical Data & Analytics – Platform will directly lead the technical team that develops and implements technology strategies, solutions, and services to support Amgen’s Global Medical business function. As the Technology Leader, you will be the primary accountable to lead integration of several capabilities and the point of contact for the business & technology product owner and other stakeholders. This role will work closely with business and technology teams to efficiently build, scale, and operate technology solutions and software products and be responsible for all aspects of product DevOps, roadmaps, and lifecycle management. The Medical Data & Analytics Platform Manager will be responsible for developing and managing a high-performing Agile Product Team consisting of business analysts, software engineers, solution architects, system configurators, etc. Roles & Responsibilities: Lead and be accountable for the identified agile product team and portfolio of software applications Lead the technology ecosystem for Global Medical Data and Analytics platform team and ensure that the platforms meet their business needs and enterprise technology standards Translate business and technological requirements into architecture design for development teams Build and manage the product roadmap and secure necessary investments; manage product, TCO, budgets, and forecasts Implement a robust DevOps pipeline for the product using Amgen’s CI/CD frameworks and tools Using hands-on approach, manage development to deployment of data integration pipelines and APIs using city planning technology using tools like databricks, MuleSoft, salesforce connectors Lead cross-functional collaborations with platform teams to maintain enterprise standards Drive a Product First attitude amongst the team and peers with a goal towards global expansion of the product’s capabilities Drive an attitude of excellence in running robust, reliable, and secure software products following Amgen’s software development, operating procedures, and change management requirements Unblock and drive engagement to improve results delivery for the team and the organization Drive external software product and service partners to deliver excellence Develop and mentor the team of engineers, architects, and data scientists for higher performance, and individual career growth. Act as a role model demonstrating leadership behaviors Partner with leadership in the Global Medical organization to define, develop, and implement technology solutions aligned with the organization’s goals and objectives, with a focus on increasing the effectiveness of the organization. Develop and implement multi-year strategic service and technology roadmaps and lead the IS team in executing the roadmaps. Establish and maintain successful relationships with internal DTI platform and shared services product teams, strategic external partners, industry bodies, to learn, influence, and attract the best talent. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience Functional Skills 10+ years of IT Industry work experience in analysis, design, development, testing and maintenance of software applications in the Health & Life Sciences industry 3+ years' of experience supporting Medical Affairs business teams 7+ years’ of experience working on and leading major programs/projects that involve multiple partners and external vendors and leading end-to-end from initiation to project closure Experience in end-to end DevOps, and Scaled Agile Framework (SAFe), especially in regulated setting including ability to lead the transformation of teams from a service based to a product-based model Experience on designing technical solutions and lead code review sessions Working experience on Enterprise Datalake(EDL) and technologies like Databricks, Mulesoft, SQL, Spark, Python etc. In-depth experience in all aspects of SDLC from requirements, design, testing, data analysis and Change Control process combined with experience developing project charters, statement of work and project financials Experience with data warehousing and EDL technologies like databricks to build integrations across multiple systems An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Experience or working knowledge of SaaS solutions like Salesforce, Veeva, AWS, etc Leadership experience within a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for data integrity, security, and audit readiness. Experience driving a collaborative culture that values technical depth, accountability, and customer service. Strong problem-solving and analytical skills. Demonstrated ability to work effectively in a fast-paced, dynamic environment and wear many hats. Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of the ServiceNow platform Professional Certifications Preferred certification in SAFe for Teams Preferred certification in EDL tools like databricks Preferred AWS certifications Soft Skills: Excellent leadership skills with the ability to develop teams and cultivate talent. Demonstrated ability to influence decisions with business & technology collaborators & leadership Data-driven decision making Strong transformation and organizational change experience Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization. High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented with a focus on achieving team goals Strong presentation and public speaking skills Excellent analytical and troubleshooting skills Ability to work effectively with global, virtual teams What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Title: Talent Operations Intern – Vendor & Client Solutions Location: Jaipur Onsite Duration: 3 Months Department: HR Number of Openings: 2 Position Overview: We are looking for a proactive and detail-oriented Talent Operations Intern – Vendor & Client Solutions to support our vendor management and procurement processes. This intern will play a key role in onboarding new vendors, maintaining vendor records, and ensuring compliance with internal and external requirements. Key Responsibilities: - Assist in the onboarding process for new vendors and subcontractors. - Enter and update vendor information in internal databases and systems. - Coordinate with internal teams (legal, finance, delivery) to ensure smooth Onboarding Workflows. - Track onboarding status and follow up with vendors to ensure timelycompletion. - Help maintain up-to-date vendor records and contract files. - Assist with reporting and metrics related to vendor performance andonboarding timelines. - Assist Sales Team in prospecting if required (30% work) - Participate in process improvement initiatives related to vendor management.Qualifications: - Graduate in any Stream / Final year.- Good communication skills. - Strong organizational skills and attention to detail. - Quick learner. - Work independently with minimal supervision. - Proficient in Microsoft Office (Excel, Word, Outlook). - Excellent written and verbal communication skills. - Ability to multitask and manage priorities in a fast-paced environment. What You’ll Gain: - Hands-on experience in a fast-paced IT consulting environment. - Exposure to vendor and contract management best practices. - Insight into IT staffing and ServiceNow consulting operations. - Opportunities to collaborate with cross-functional teams. - A potential pathway to full-time opportunity. Job Types: Full-time, Internship Contract length: 3 months Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person

This position will: Develop, integrate, and deploy Gen AI/Agentic AI solutions leveraging AWS for data engineering and Azure OpenAI for LLM-based applications Translate business and technical requirements into robust, scalable, and maintainable code Collaborate closely with architects, data engineers, and data scientists to deliver high-quality solutions Maintain high standards for code quality, documentation, and testing Continuously learn and apply new tools and techniques in AI/ML and cloud development Support troubleshooting, optimization, and enhancement of existing AI solutions Work collaboratively with ServiceNow and Workday teams to ensure AI components integrate smoothly with the virtual assistant and HR workflows Understand and respect the boundaries of responsibility, providing technical support for integrations without direct development on ServiceNow or Workday Implement Gen AI/Agentic AI use cases for the HR function Develop and maintain data pipelines on AWS for ingestion, transformation, and storage of structured and unstructured HR data Integrate Azure OpenAI LLMs with AWS-based data sources and HR applications, ensuring secure and efficient data flow Build and maintain APIs and microservices to support AI-driven HR processes and system integrations Collaborate with data scientists to operationalize models, including fine-tuning, evaluation, and deployment Write unit, integration, and end-to-end tests to ensure solution reliability and performance Document technical designs, code, and deployment processes for maintainability and knowledge sharing Participate in code reviews, provide constructive feedback, and contribute to team best practices Support the integration of AI outputs with ServiceNow and Workday and other HR solutions by developing and maintaining well-documented APIs and data exchange mechanisms Engage in joint troubleshooting and validation sessions with ServiceNow and Workday teams to resolve integration issues Education: Bachelor’s degree in Computer Science, Engineering, or a related field Experience: 3+ years of experience in AI/ML or software development, with exposure to cloud-based environments Required Qualifications: Proficiency in Python and relevant ML libraries (e.g., PyTorch, TensorFlow, Hugging Face) Experience with AWS data engineering tools (e.g., S3, Glue, Redshift) and pipeline development Hands-on experience integrating and consuming Azure OpenAI or similar LLM APIs Familiarity with RESTful API development and microservices architecture Understanding of data security, privacy, and compliance considerations Experience working in collaborative, multi-team environments, especially on projects with platform integrations Preferred Qualifications: Certifications in AWS or Azure cloud platforms Experience with Gen AI frameworks (e.g., LangChain, LlamaIndex) Knowledge of HR domain processes and integrations with systems like Workday Experience with CI/CD pipelines and DevOps practices Strong problem-solving, analytical, and communication skills Exposure to agile development methodologies Familiarity with ServiceNow and Workday integration concepts is a plus About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

This position will: Ensure the quality, reliability, and compliance of Gen AI/Agentic AI solutions, leveraging AWS for data engineering and Azure OpenAI for LLM-based applications Design, develop, and execute comprehensive test plans for AI/ML models, data pipelines, and system integrations Collaborate with architects, developers, and data scientists to validate requirements and solution outputs Maintain high standards for test documentation, defect tracking, and reporting Advocate for best practices in AI/ML testing, including fairness, bias, and explainability Continuously improve testing processes and tools to enhance solution quality Coordinate with ServiceNow and Workday teams to validate end-to-end workflows and ensure seamless integration of AI components Responsibilities: Participate in joint testing efforts, focusing on the interfaces and data exchanges between Gen AI solutions, ServiceNow, and Workday< >Develop and maintain automated and manual test cases for Gen AI/Agentic AI use casesValidate outputs from Azure OpenAI LLMs for accuracy, relevance, fairness, and bias, using both quantitative and qualitative methodsTest AWS-based data pipelines for data integrity, transformation accuracy, and performance under various scenariosPerform end-to-end testing of APIs and microservices that integrate AWS data sources with Azure OpenAI LLMs and HR systemsConduct regression, performance, security, and compliance testing of AI solutions to ensure robustness and reliabilityDocument test results, track defects, and collaborate with developers to resolve issues efficientlyEnsure comprehensive test coverage for HR system integrations (e.g., Workday) and business-critical workflowsParticipate in design and code reviews to provide a quality perspective and identify potential risks earlyWork with ServiceNow and Workday teams to validate data exchanges and workflow triggers, ensuring AI outputs are correctly consumed and acted upon by downstream systemsSupport user acceptance testing (UAT) and integration testing phases involving ServiceNow and Workday and other HR systems Qualifications: Education: Bachelor’s degree in Computer Science, Engineering, or a related field Experience: 2+ years of experience in software, AI/ML, or cloud testing roles Required Qualifications: Familiarity with AWS data engineering environments and test automation frameworks (e.g., PyTest, Selenium)Experience with Prompt finetuning and hyperparameter tuningExperience validating LLM outputs and AI/ML model performanceUnderstanding of data quality, privacy, and compliance requirements in cloud environmentsStrong analytical skills and attention to detailProficiency in writing clear test documentation and defect reportsExperience working in cross-team environments and validating integrations with external platforms Preferred Qualifications: Certifications in AWS or Azure cloud platformsExperience testing Gen AI solutions, LLMs, or HR systemsKnowledge of Azure OpenAI and LLM evaluation techniquesExposure to MLOps and automated model validation pipelinesStrong communication and collaboration skillsExperience with agile development and QA methodologiesFamiliarity with ServiceNow and Workday integration testing is a plus About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

This position will: Lead the architectural design and strategic planning for Gen AI/Agentic AI solutions, integrating AWS data engineering and Azure OpenAI LLMs Serve as the primary technical authority and decision-maker for AI solution design and delivery Ensure all solutions align with organizational goals, scalability, and best practices in data engineering and AI Collaborate cross-functionally with business stakeholders, product owners, and technical teams to translate requirements into technical solutions Maintain up-to-date knowledge of advancements in cloud platforms, AI/ML, and HR technology trends Champion security, privacy, and compliance standards throughout the solution lifecycle Coordinate closely with ServiceNow and Workday teams to ensure seamless integration of AI solutions with the virtual assistant and HR workflows Responsibilities: Define integration requirements and data exchange protocols for connecting Gen AI/Agentic AI solutions with ServiceNow, Workday and other HR solutions while respecting boundaries of responsibility< >Design end-to-end technical architectures for HR AI use cases, specifying data flow, integration, and security modelsOversee the development and optimization of AWS-based data pipelines, ensuring efficient ingestion, transformation, and storage of HR dataArchitect seamless integration between AWS data sources and Azure OpenAI LLMs, defining API contracts and data exchange protocolsEstablish standards for model deployment, monitoring, and lifecycle management, including versioning and rollback strategiesDefine and enforce data governance, security, and compliance requirements, including role-based access and data encryptionLead technical reviews, provide mentorship to engineering and data science teams, and ensure adherence to architectural guidelinesEvaluate and recommend tools, frameworks, and platforms to enhance solution capabilities and maintainabilityTroubleshoot complex technical issues, perform root cause analysis, and drive continuous improvement in system performance and reliabilityWork with ServiceNow and Workday teams to understand integration points, data flows, and system constraints, ensuring AI components fit seamlessly into the broader HR technology ecosystem Qualifications: Support integration testing and validation efforts involving ServiceNow, Workday and other HR solutions, collaborating with respective teams as needed Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field Experience: 8+ years of experience in software architecture, with at least 3 years focused on AI/ML solutions Required Qualifications: Deep expertise in AWS data engineering services (e.g., S3, Glue, Redshift, Lambda) and data pipeline design.Demonstrated experience integrating and deploying LLMs, preferably with Azure OpenAI.Strong understanding of API design, microservices architecture, and cloud integration patterns.Proven track record of leading cross-functional teams and delivering complex technical projects.Experience with security, privacy, and compliance in cloud and AI environments.Experience working in environments with multiple platform teams, and ability to define clear integration boundaries and collaboration models Preferred Qualifications: Certifications in AWS (e.g., Solutions Architect) or Azure (e.g., AI Engineer)Experience with HR systems (e.g., Workday) and enterprise SaaS integrationsFamiliarity with Gen AI frameworks such as LangChain or LlamaIndexKnowledge of MLOps best practices and tools for model deployment and monitoringStrong analytical, problem-solving, and communication skillsExperience with agile methodologies and DevOps practicesFamiliarity with ServiceNow platform concepts and Workday HR workflows is a plus About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Information Protection Associate Advisor - HIH - Evernorth ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Summary: We are looking for a highly skilled Information Protection Associate Advisor to join our team, focusing on automation engineering initiatives to drive efficiency and reducing manual effort across the organization. In this role, you will work directly interact with application or product teams and cross-functional teams to identify automation opportunities, design and deliver scalable, resilient, and secure solutions that optimize our internal processes and support Cigna’s overarching security goals. This individual will contribute to major technology initiatives aimed at revolutionizing health services and the ability to influence security tools integrations within the healthcare delivery system working from HIH. Experience Required: 8+ years of experience in cybersecurity. Proven project management skills, with experience leading complex cybersecurity projects. Strong understanding of cybersecurity best practices. Excellent analytical, problem-solving, and decision-making skills. Strong English written and verbal communication and interpersonal skills. Proven ability to work effectively with cross-functional teams and stakeholders across multiple time zones and countries. Job Description & Responsibilities: Intake Processing: Analyze and identify business inputs for assessment engagement. Review workflows for existing assessments and new assessments. Review business workflow within Intake system to define triaging, prioritization and tracking of intake requests. Establish SLAs for engagement requests, assessment completion, include various workflow status to track the progress of the intakes. (eg. open, cancelled, In progress, On hold, complete) Work closely with other CIP teams like Product Security (AppSec), Security Architecture and other assessment teams to ensure tasks are completed within SLA. Work with app teams to gather and document feedback for enhancements. Fluent with ServiceNow reporting and metrics to track coverage and volume analysis for leadership visibility. Support the analysis and identification of business inputs for assessment engagement. Create workflow logic for existing assessments and new assessments. Review technical feasibility within Intake system to define triaging, prioritization and tracking of intake requests. Work closely with project teams to provide guidance and assist with the Intake submission. Create and maintain user guides, FAQs, confluence pages for the CIP Intake tool for Cigna Projects teams to use. Security Remediation Management: Analyze and understand the volume of current non-production security findings and their sources. Strengthen the oversight of security fixes in non-prod environment Establish SLAs for remediation and exception management to ensure compliance with industry standards. Define end to end workflow for identification/assessment, remediation, monitor, validation, and resolution. Create reports and dashboards for CIP and Application leadership to understand the security posture of the org. Work closely with application business units and CIP assessment teams to ensure clear handoffs and timely remediation of security vulnerabilities. Monitor and track remediation rate in non-prod and its impact on prod remediation rate. The idea is to have all the non-prod security vulnerabilities to flow into a centralized risk platform. Review and compare the various platforms and help with building and integrating the findings into that platform/tool. Document requirements, workflows, and prototypes to build the system integrations. Automate workflow within the tool for tracking progress and reporting for visibility and metrics. Education and Training Required: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Relevant certifications such as CISSP, CISM, CISA, or equivalent are nice to have. The tools/technical skills: Advanced Excel Skills (Pivot tables and other reporting skills) Advanced Word documentation Analytics/Power BI Visio/Mural - preferably Mural as that is what we use. Jira ServiceNow Confluence SharePoint SQL Server Microsoft project or other project tracking Why Join Us? Contribute to a high-impact security automation initiative at a strategic level. Work with cutting-edge security and cloud technologies. Collaborate with top security and engineering teams to drive automation and efficiency. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Ameriprise Financial has more than 116 years of history providing financial solutions to help clients plan for and achieve their financial objectives. Based in Minneapolis, Ameriprise Financial is a leading financial planning and services company with approximately 12,000 financial advisors and registered representatives providing solutions for clients’ asset accumulation, income management and insurance protection needs. Our financial advisors deliver tailored solutions to clients through a comprehensive and personalized financial planning approach built on a long-term relationship with a knowledgeable advisor. We specialize in meeting the retirement-related financial needs of the mass affluent and affluent. Ameriprise India Pvt. Ltd. is a wholly owned subsidiary of Ameriprise Financial and has been set up with aggressive growth plans in India. We have recently launched the India Distribution Business and Insurance Broking business under Ameriprise India Insurance Brokerage Services Pvt. Lt Key Responsibilities Primary Focus: Service Mapping: Design and maintain ServiceNow Service Maps to accurately represent business services and their dependencies. Collaborate with application owners and infrastructure teams to define service boundaries and critical components. Continuously refine service maps to reflect changes in the environment and improve accuracy. Troubleshoot mapping issues and optimize discovery logic for performance and reliability. Leverage discovery patterns and probes to enhance service visibility and automation. Discovery: Create and maintain discovery patterns to identify and collect data from various IT devices and systems. Define scan schedules for different types of devices and systems. Review and validate discovered data to ensure accuracy and consistency. Identify and address data discrepancies between the CMDB and live systems. Implement data cleansing processes to remove duplicate or irrelevant information. Investigate and resolve discovery errors or failures. Analyze discovery logs to identify potential issues. Provide technical support to users regarding discovery processes and data. Integrate with third-party tools to pull in additional asset data. Regularly review and update the CMDB to reflect changes in the IT infrastructure. Identify and address orphaned or outdated CIs within the CMDB. Focuses on data quality within the CMDB, including data validation, cleansing, and ensuring accurate relationships between CIs. Designs the overall discovery strategy, including integrations with other systems and best practices for data management. Strong understanding of IT infrastructure and network protocols Knowledge of ServiceNow platform and CMDB concepts Experience with scripting languages (e.g., JavaScript) for customizing discovery patterns Data analysis skills to identify trends and anomalies in discovery data CMDB Management: Design, implement, and maintain the Configuration Management Database (CMDB). Ensure accurate configuration item (CI) relationships and dependencies within the CMDB. Develop CMDB data governance policies, standards, and best practices. Monitor and improve data accuracy, completeness, and consistency. Work with stakeholders to define CMDB attributes, classifications, and CI lifecycle. REQUIRED QUALIFICATIONS: CMDB Certification. Bachelor’s degree in computer science, engineering, business, or comparable studies 5+ years overall industry experience in ServiceNow development with a focus on ITOM Excellent documentation and communication skills and strong attention to detail required. Good knowledge on Linux, Unix, and Windows operating systems. Understanding of network topologies and hardware. Knowledge of load balancers (F5, Ngnix) and firewalls. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital