Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
3.0 - 7.0 years
0 - 0 Lacs
goa
On-site
Welcome to Frontline Managed Services, where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! In this role, you will play a critical part in shaping how information is created, organized, and shared across our enterprise. Your efforts will help build and maintain a high-impact knowledge base in ServiceNow, delivering accessible, user-friendly technical content to support teams and end users worldwide. Your responsibilities will include re-writing and maintaining technical documentation for support processes, troubleshooting steps, and service workflows. You will also migrate and modernize knowledge articles from legacy platforms into ServiceNow. Collaboration with global subject matter experts, process owners, and IT support teams to validate and enhance content will be a key aspect of your role. Additionally, aligning content with knowledge standards, taxonomy, and metadata structure, as well as authoring and publishing content using ServiceNow tools will be part of your daily tasks. Participation in regular review cycles to maintain accuracy and relevance of published knowledge is also expected. To be successful in this role, you should have at least 3 years of technical writing experience, preferably in IT Services, Enterprise Support, or SaaS environments. Strong English writing, editing, and proofreading skills with excellent attention to detail are essential. Experience working with knowledge base platforms, particularly ServiceNow, is strongly preferred. You should be able to work independently and cross-functionally with teams across global time zones. Proficiency with Microsoft Office and collaboration tools such as SharePoint and Teams is required. Preferred qualifications include familiarity with ITIL or IT Service Management principles, experience managing large-scale documentation, or participating in system migrations, and an understanding of metadata tagging, taxonomy design, and accessibility best practices. By joining us, you will have the opportunity to work with a high-impact global platform used across the enterprise. You will be part of a collaborative and remote-friendly culture with opportunities for professional growth and exposure to enterprise transformation, content modernization, and knowledge strategy. If you are excited about the role and believe you could be a strong fit, we encourage you to apply, as we value potential and a growth mindset as much as experience. At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives, and are committed to building a team that reflects the clients and communities we serve.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engaging stakeholders to conduct reviews through joint design sessions. Assisting with executing system validation, preparing the organization for the transition, and ensuring readiness for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development. Basic Qualifications: - 5+ years of experience in ServiceNow implementations and optimizations. - 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module. - 3+ years of experience in ITSM and CSM Pro. - Experience in Now Assist and Virtual Agent configurations. - Experience developing implementation plans in ServiceNow. - Knowledge of HR functions, processes, and best practices will be preferred. Preferred Qualifications: - Experience in Project Management. - Experience with a full ITSM and CSM suite implementation. Job Requirements: - Minimum 5+ years of ServiceNow development experience. - CSA/CAD certifications (Compulsory). - CIS-ITSM certification (Compulsory). - CIS-CSM certification (Compulsory). - Strong knowledge of JavaScript and Custom Applications. - Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. - Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. - Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. - Experience in agile development environments. - Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. - Excellent communication and presentation skills.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Flexera Data Analyst at our organization, your primary responsibility will be to manage internal data structures, automate data flows, and deliver actionable reporting within the Flexera ecosystem. You should possess extensive experience in data modeling, API integrations, and reporting, coupled with a thorough understanding of software asset management principles. In terms of Internal Data Structures & Modeling, you will be tasked with designing, maintaining, and optimizing internal data models and structures within the Flexera environment. This includes mapping business asset data to Flexera's normalized software models accurately. You will also need to ensure precise data classification, enrichment, and normalization to facilitate software lifecycle tracking. Collaboration with infrastructure, operations, and IT teams will be essential to ingest and reconcile data from various internal systems effectively. Regarding Reporting & Analytics, your role will involve designing and maintaining reports and dashboards within Flexera or utilizing external BI tools like Power BI or Tableau. You will provide analytical insights on software usage, compliance, licensing, optimization, and risk exposure. Additionally, automating recurring reporting processes and ensuring timely delivery to business stakeholders will be part of your responsibilities. It will be crucial to work closely with business users to gather requirements and translate them into meaningful reports and visualizations. In terms of Automated Data Feeds & API Integrations, you will be responsible for developing and supporting automated data feeds using Flexera REST/SOAP APIs. You will integrate Flexera with enterprise tools such as CMDB, SCCM, ServiceNow, and ERP to ensure reliable and consistent data flow. Monitoring, troubleshooting, and resolving issues related to data extracts and API communication will also fall under your purview. Implementing robust logging, alerting, and exception handling for integration pipelines will be essential. In this role, you must have a minimum of 6+ years of experience working with Flexera or similar software. Strong hands-on experience with Flexera One, FlexNet Manager Suite, or similar tools is a must. Proficiency in REST/SOAP API development and integration, strong SQL skills, familiarity with data transformation/normalization concepts, experience using reporting tools like Power BI, Tableau, or Excel for data visualization, and familiarity with enterprise systems such as SCCM, ServiceNow, ERP, CMDBs are essential technical skills. You should also possess strong analytical and troubleshooting skills for handling data inconsistencies and API failures. An understanding of license models, software contracts, and compliance requirements is crucial. Excellent communication skills to translate technical data into business insights would be advantageous. Overall, this role requires a Senior Flexera Data Analyst who can effectively manage internal data structures, automate data flows, and deliver insightful reporting within the Flexera ecosystem.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a NOC and User Support Engineer at our Bengaluru location, you will be an integral part of the IT Command Center team. Your primary responsibility will involve monitoring internal system dashboards and promptly responding to network, application, and infrastructure alerts. You should excel in technical troubleshooting, be adept at facilitating bridge lines, and effectively engage resources to support workloads across both cloud and on-premises environments. Your key responsibilities will include resolving and escalating production/hosting-related issues, coordinating incident bridge lines, and monitoring dashboards, specifically Solarwinds, to ensure smooth operations. You will be expected to effectively manage tickets and support queues using ServiceNow, work with networking equipment such as routers, switches, firewalls, VPNs, and VLANs, and possess a basic understanding of Linux and cloud platforms (GCP preferred, AWS acceptable). Strong written and verbal communication skills in English are crucial for this role, as you will be required to interact with various stakeholders. Flexibility in working weekends and different shifts is essential to meet the operational demands effectively. From a technical standpoint, you should have a strong background in troubleshooting hybrid environments, proficiency in Linux, basic networking skills like pinging and router/firewall access, experience with Servicenow and Solarwinds, and the ability to provide support via email, phone, and bridge calls. Your participation in network troubleshooting, incident management, and familiarity with cloud platforms and IT operations tools will be key to success in this role.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Associate Cybersecurity Analyst - Engineering & Operations at our company is responsible for monitoring, analyzing, and resolving network security incidents on both on-premises and cloud-based systems. You will manage technical support requests, prioritize escalations, and ensure application uptime for users. Your role will involve troubleshooting issues related to security devices such as firewalls, proxies, and host-based controls, as well as following established service level agreements to provide timely responses. Key Responsibilities: - Monitor, analyze, and resolve network/cloud security incidents - Troubleshoot issues related to security configurations on various platforms - Follow work instruction playbooks and runbook automations - Support and promote Visas Cybersecurity operation standards - Track, update, and resolve assigned incidents in the incident management system - Maintain high-quality documentation and follow documented support procedures - Measure and review work instructions for accuracy and improvement - Proactively monitor, recognize, analyze, and resolve hardware and software problems - Communicate effectively with internal and external stakeholders regarding incident resolution This position involves shift work with 9-hour shifts between 7 AM and 7 PM, covering work 365 days a year. It is a hybrid role, with specific days in the office to be confirmed by the hiring manager. Qualifications: Basic Qualifications: - Bachelor's degree OR 3+ years of relevant work experience Preferred Qualifications: - 2 or more years of work experience - Experience as a Network/Security Operations Engineer or support analyst - Understanding of network monitoring tools and protocols - Knowledge of cloud-based security monitoring tools - Familiarity with networking, routing topology, and cybersecurity frameworks - Proficiency in ITIL concepts and incident management tools - Skills in maintaining firewall platforms and MS Office suite If you are looking to make an impact in the cybersecurity field and work with cutting-edge technologies, we encourage you to apply for this position.,
Posted 2 days ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Kyndryl Bengaluru, Karnataka, India Posted on Jul 26, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. As a Cybersecurity Defense professional at Kyndryl, you will encompass cybersecurity, incident response, security operations, vulnerability management, and the world of cyber threat hunting and security intelligence analysis all to protect the very heartbeat of organizations – their infrastructure. In this role, you won't just monitor; you'll actively engage in the relentless hunt for cyber adversaries. In a world where every click and keystroke could be a potential gateway for attackers, your role will be nothing short of critical as you seek out advanced threats, attackers, and Indicators of Compromise (IOCs). Your expertise in endpoint detection and response (EDR) will be the shield that safeguards individual workstations, laptops, servers, and other devices from cybercrime. Your responsibilities go beyond vigilance. When it comes to network security, you'll utilize Network Detection and Response (NDR) to monitor the ever-flowing currents of network traffic. The incident management process will be used as you respond and manage to cybersecurity incidents. Cybersecurity Defense is all about information. You'll gather, analyze, and interpret data applying your own and external threat intelligence to uncover potential security threats and risks. These insights and your ability to analyze complex attack scenarios will be the foundation of our security strategy – helping Kyndryl stay one step ahead of security breaches. In Cybersecurity Defense at Kyndryl, you’re not just protecting the present – you’re shaping the future of digital security. Join us on this cybersecurity venture where your expertise and creativity will have a lasting impact in the world of digital defense. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Provide and manage vulnerability scanning and assessment tools for traditional IT assets. 6 - 8 years of security analyst experience, preferably in a managed services environment Analyze scan results, prioritize findings using risk-based methodology. Deliver actionable remediation and mitigation recommendations. Maintain continuous visibility and reporting for servers, endpoints, and network infrastructure. Vulnerability Scanning: Tenable.io, Qualys, or Rapid7, Tanium (based on agreement) Vulnerability Scanning: Tenable.io, Qualys, or Rapid7, Tanium (based on agreement) Ticketing Integration: ServiceNow, Jira Reporting: Custom dashboards (Power BI/Tableau) or native tool reports Experience with cloud security, devops, cyber resiliency/incident management, Zero Trust, network/EDGE security, and emerging technologies such as IoT and AI. Experience threat hunting, proactively and iteratively searching to detect advanced threats that evade existing security solutions. Deep understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks Expertise with security incident response process. Preferred Skills And Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Preferred Certifications in Cyber Security: ECTHP (Certified Threat Hunting Professional) or ECMAP (Malware Analysis Professional); other specialized security analyst certifications Experience in Cloud Security monitoring and in advanced analytics (UEBA) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl
Posted 2 days ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Kyndryl Bengaluru, Karnataka, India Posted on Jul 26, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. As a Cybersecurity Defense professional at Kyndryl, you will encompass cybersecurity, incident response, security operations, vulnerability management, and the world of cyber threat hunting and security intelligence analysis all to protect the very heartbeat of organizations – their infrastructure. In this role, you won't just monitor; you'll actively engage in the relentless hunt for cyber adversaries. In a world where every click and keystroke could be a potential gateway for attackers, your role will be nothing short of critical as you seek out advanced threats, attackers, and Indicators of Compromise (IOCs). Your expertise in endpoint detection and response (EDR) will be the shield that safeguards individual workstations, laptops, servers, and other devices from cybercrime. Your responsibilities go beyond vigilance. When it comes to network security, you'll utilize Network Detection and Response (NDR) to monitor the ever-flowing currents of network traffic. The incident management process will be used as you respond and manage to cybersecurity incidents. Cybersecurity Defense is all about information. You'll gather, analyze, and interpret data applying your own and external threat intelligence to uncover potential security threats and risks. These insights and your ability to analyze complex attack scenarios will be the foundation of our security strategy – helping Kyndryl stay one step ahead of security breaches. In Cybersecurity Defense at Kyndryl, you’re not just protecting the present – you’re shaping the future of digital security. Join us on this cybersecurity venture where your expertise and creativity will have a lasting impact in the world of digital defense. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Provide and manage vulnerability scanning and assessment tools for traditional IT assets. 6 - 8 years of security analyst experience, preferably in a managed services environment Analyze scan results, prioritize findings using risk-based methodology. Deliver actionable remediation and mitigation recommendations. Maintain continuous visibility and reporting for servers, endpoints, and network infrastructure. Vulnerability Scanning: Tenable.io, Qualys, or Rapid7, Tanium (based on agreement) Vulnerability Scanning: Tenable.io, Qualys, or Rapid7, Tanium (based on agreement) Ticketing Integration: ServiceNow, Jira Reporting: Custom dashboards (Power BI/Tableau) or native tool reports Experience with cloud security, devops, cyber resiliency/incident management, Zero Trust, network/EDGE security, and emerging technologies such as IoT and AI. Experience threat hunting, proactively and iteratively searching to detect advanced threats that evade existing security solutions. Deep understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks Expertise with security incident response process. Preferred Skills And Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Preferred Certifications in Cyber Security: ECTHP (Certified Threat Hunting Professional) or ECMAP (Malware Analysis Professional); other specialized security analyst certifications Experience in Cloud Security monitoring and in advanced analytics (UEBA) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl
Posted 2 days ago
8.0 - 13.0 years
8 - 18 Lacs
Bengaluru
Work from Office
Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.
Posted 2 days ago
4.0 - 9.0 years
5 - 15 Lacs
Bengaluru
Work from Office
ServiceNow ITOM Specialist with strong hands-on experience in IT Operations Management. Candidates must have expertise in at least two of the following: Discovery, Service Mapping, or CMDB. Certifications in ITOM modules are a plus Required Candidate profile Skilled in configuring and maintaining ITOM modules, ensuring CMDB accuracy, and collaborating with infrastructure teams ServiceNow architecture, scripting, and stakeholder management is essential
Posted 2 days ago
8.0 - 13.0 years
8 - 18 Lacs
Bengaluru
Work from Office
Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.
Posted 2 days ago
0.0 - 4.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Hands on corporate BFSI experience in handling web application support using ticketing tool like Jira/ Service now. V good understanding of applications, server, SLA based support, BOD, EOD activities, troubleshooting technical issues. Required Candidate profile Very good communication & Analytical skills & problem solving attitude is a must for this role. Must be a quick learner. Prior experience in Jira & application support is a must.
Posted 2 days ago
6.0 - 10.0 years
10 - 18 Lacs
Pune, Bengaluru
Hybrid
Role & responsibilities 1.Lead end-to-end ServiceNow ITOM implementations, including CMDB design, Discovery configuration, and Service Mapping.Hands-on experience with ServiceNow ITOM suite 2.Strong knowledge of MID Server deployment, configuration, and troubleshooting. 3.Expertise in CI identification, classification, and relationship mapping. 4.Experience with scripting and automation within ServiceNow for CMDB data management. 5.Solid understanding of network, server (Windows/Linux), storage,NW and virtualization technologies relevant to discovery processes. 6.Troubleshoot and resolve discovery and service map issues in collaboration with vendors and technical SMEs. 7.Monitor CMDB health, deduplicate CI data, and implement data transformation scripts to maintain data accuracy and integrity. 8.Develop and maintain service maps for infrastructure applications by capturing application blueprints and app-to-app dependencies. 9.Produce and maintain comprehensive technical and process documentation, conduct training sessions for business and technical stakeholders. 10.Drive continuous improvement initiatives to optimize ITOM processes and ensure CMDB data standards KPI > 99%.
Posted 2 days ago
5.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 days ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 days ago
5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Sr Associate IS Engineer – Mobility What You Will Do Let’s do this. Let’s change the world. In this vital role you will be responsible for design, development, delivery, and life cycle of Amgen’s end user technologies. The Mobility team consists of cross-disciplinary IS professionals who understand how to deliver services that span both infrastructure and applications. As a senior member of the Mobility Services team within the Digital Workplace experience (DWX) function, you will play a critical role in defining architecture, enforcing standards, guiding junior engineers, and ensuring secure, scalable, and seamless mobile technology experiences for global end users. You will be working on high visibility projects and play a key role in delivering on IS initiatives and optimizing the end user experience while maintaining the security of Amgen assets and data. You will need to establish and maintain a positive business relationship with users and business partners and will participate in supporting critical mobility services for Amgen. The role will be based out of Amgen India Technology center at Hyderabad Roles & Responsibilities: The MDM Engineer will be responsible for several activities including but not limited to the following: Provide technical leadership and oversight for the global mobile device management ecosystem, including JAMF, Intune, and Apple Business Manager platforms. Define and enforce configuration standards, security baselines, and compliance policies across corporate and shared-use mobile devices. Drive solution design, roadmaps, and project execution for mobile services and applications. Lead validation and risk assessments of new OS and MDM platform updates (iOS, iPadOS, JAMF, Intune), assessing compatibility and security implications. Oversee global L3 support activities, ensuring consistent, high-quality incident resolution and operational stability. Mentor and guide junior engineers, providing configuration reviews, knowledge transfer, and skills development. Collaborate with cross-functional teams (Information Security, Identify & Access Management, Records, Legal) to align services with governance and compliance requirements. Partner with global service owners and vendors to drive improvements in device lifecycle management, user experience, and service KPIs. Lead UAT, pilot programs, and change management for major feature deployments or policy updates. Analyze service trends, conduct root cause investigations, and provide data-driven recommendations using tools like Power BI, Excel, and ServiceNow reporting. Own and maintain SOPs, technical documentation, knowledge bases, and architectural diagrams. Contribute to the development of mobile service strategies, budget planning, and capability assessments. Serve as a key point of escalation and subject matter expert for mobile and endpoint security incidents. Ensures projects are completed on time and within budget Delivers results in an environment consisting of diverse global and matrixed partners including non-dedicated resources Develops relationships with internal business partners, service partners, and vendors to support operational objectives. Ensures risk and compliance by adhering to legal and regulatory guidelines and policies and Standard Operating Procedures What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree / Bachelor's degree and 5 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: 6+ years of technical experience in enterprise mobile endpoint management Solid knowledge of JAMF, Microsoft Intune, Workspace ONE (UEM), Assi and Apple Business Manager Strong knowledge of iOS and iPadOS, including supervised & unsupervised device configurations. Experience managing shared and individual-use mobile devices in corporate settings Strong command of mobile device security principles, MDM configuration frameworks, and application distribution (VPP, Company Portal) Experience leading mobile engineering projects in regulated environments (pharma/healthcare preferred) Prior experience mentoring team members and driving technical decision-making Demonstrated success managing vendor-delivered services in large global environments Proficiency in process automation, scripting (e.g., shell, PowerShell, Python), and integration tools Excellent communication and presentation skills, with ability to interface across technical and non-technical audiences Strong analytical mindset with data interpretation skills using Power BI, Excel, or equivalent tools Proven experience in MS Office Suite & Collaboration tools, including development of advanced Excel spreadsheets, PPT, Teams and SharePoint Excellent problem-solving, team and time management skills Resourceful and proactive in capturing information and sharing ideas Working knowledge of ITIL methodologies and systems including ServiceNow Understanding of Agile methodologies and DevOps Flexibility in supporting global teams Soft Skills: Excellent leadership and team management abilities. Strong communication and interpersonal skills. High level of integrity and ethical standards. Problem-solving and critical thinking capabilities. Ability to influence and motivate change. Adaptability to a dynamic and fast-paced environment. Strong organizational and time management skills. Ability to manage multiple competing priorities in parallel What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: The Specialist IS Architect – MuleSoft Platform is responsible for developing and maintaining the technical architecture of Amgen’s Enterprise MuleSoft Platform. This senior-level, individual contributor role focuses on defining and implementing the platform's infrastructure vision, shaping its roadmap, and ensuring alignment with the broader enterprise integration strategy. You will work closely with key stakeholders—including platform architects, engineers, and security teams—to understand business and technical requirements, design scalable and secure API integration solutions, and maintain adherence to enterprise architecture standards. This role emphasizes infrastructure design, cloud-native enablement, runtime architecture, and DevOps integration within the MuleSoft ecosystem. Roles & Responsibilities: Architect and implement core platform capabilities for MuleSoft Anypoint Platform including Runtime Fabric, VPCs, load balancing, and hybrid networking Design and manage containerized MuleSoft deployments on Kubernetes Lead design of API integrations that leverage AWS-native services such as S3 Develop and maintain CI/CD pipelines to automate MuleSoft deployments using Docker, GitHub Actions, and infrastructure-as-code practices Write platform-level automation and tooling in Python, shell, or similar for provisioning, deployment, and monitoring Drive platform observability, logging, and performance optimization in coordination with cloud engineering and security teams Guide enforcement of security and compliance policies, including OAuth2, TLS, token management, and role-based access control Lead and conduct technical reviews, solution assurance activities, and architecture documentation Mentor MuleSoft engineers and developers, providing guidance on architectural patterns, DevOps, and platform reusability Collaborate with platform stakeholders to support roadmap planning, feature enhancements, and best practice implementation Serve as a subject matter expert on integration architecture, platform operations, and DevSecOps for APIs Oversee delivery of reusable APIs, templates, connectors, and accelerators to speed project delivery and reduce technical debt. Basic Qualifications and Experience: Master’s / Bachelor's degree with 9 - 12 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills: Strong architectural design and modeling skills Extensive knowledge of MuleSoft Platform including experience as a dedicated platform administrator, specifically, experience with: AWS infrastructure and services MuleSoft on-premises/Cloud setup and administration Experience with system integration, IT infrastructure Hands-on experience building APIs using Java, DataWeave, and Mule 4 Experience with Docker and Kubernetes for managing API workloads and container orchestration Experience working in agile methodology, including Product Teams and Product Development models Strong solution design and problem-solving skills Integration Architect API Design: Ability to design and develop well-structured and documented APIs. Integration Patterns: Understanding of common integration patterns and their application. Integration Technologies: Familiarity with integration platforms, protocols, and standards (e.g., ESB, REST, SOAP), specifically MuleSoft. Data Mapping: Experience in mapping data between different systems and applications. Security: Understanding of API security best practices and standards. Good-to-Have Skills: Hands-on Linux administration and scripting skills (bash, shell, or Python) Experience in the pharmaceutical or life sciences industry with regulated data environments Agile delivery experience and proficiency with tools like JIRA, Confluence, and ServiceNow Professional Certifications Mulesoft Integration Architect I or Mulesoft Platform Architect I Certifications (required) Cloud certifications (AWS Certified Solutions Architect, DevOps Engineer, etc.) (preferred) Linux Administration or DevOps-related certifications (preferred) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: The Principal Platform Architect – MuleSoft is responsible for leading the strategic design, implementation, and governance of scalable integration solutions using the MuleSoft Anypoint Platform. This role involves defining the integration architecture vision, creating implementation roadmaps, and ensuring alignment with enterprise integration and API standards. You will provide technical leadership and mentorship to the MuleSoft Platform team, ensuring high-quality design and delivery of integration capabilities. The Architect will collaborate with senior Technology leadership and cross-functional stakeholders to build a robust, reusable, and innovative API ecosystem. The role also includes oversight of platform governance and driving continuous improvement across integration practices and team performance. Roles & Responsibilities: Lead a team of MuleSoft Platform Architects, providing technical leadership, performance management, and career development Develop and maintain the Enterprise MuleSoft architecture vision and strategy, ensuring alignment with business objectives Create and maintain architectural roadmaps that guide the evolution of applications and capabilities Oversee delivery of reusable APIs, templates, connectors, and accelerators to speed project delivery and reduce technical debt. Establish and enforce architectural standards, policies, and governance frameworks Evaluate emerging technologies and assess their potential impact on the solution architecture Identify and mitigate architectural risks, ensuring that the MuleSoft ecosystem is scalable, secure, and resilient Define and enforce best practices around DevOps, CI/CD, automated testing, API versioning, security, and governance Drive platform adoption and maturity through onboarding, documentation, training, and evangelism Maintain comprehensive documentation of the architecture, including principles, standards, and models Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency Work with stakeholders to gather and analyze requirements, ensuring that solutions meet both business and technical needs Evaluate and recommend technologies and tools that best fit the solution requirements Ensure seamless integration between systems and platforms, both within the organization and with external partners Design systems that can scale to meet growing business needs and performance demands Basic Qualifications and Experience: Master’s / Bachelor’s degree with 13-16 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills: Strong architectural design and modeling skills Extensive knowledge of enterprise architecture frameworks and methodologies Experience with system integration, IT infrastructure Experience directing solution design, business processes redesign and aligning business requirements to technical solutions in a regulated environment Experience working in agile methodology, including Product Teams and Product Development models Strong solution design and problem-solving skills Integration Architect API Design: Ability to design and develop well-structured and documented APIs. Integration Patterns: Understanding of common integration patterns and their application. Integration Technologies: Familiarity with integration platforms, protocols, and standards (e.g., ESB, REST, SOAP), specifically MuleSoft. Data Mapping: Experience in mapping data between different systems and applications. Security: Understanding of API security best practices and standards. Good-to-Have Skills: Hands-on Linux administration and scripting skills (bash, shell, or Python) Familiarity with Amazon Web Services (AWS) networking and infrastructure, especially VPC design and security Experience in the pharmaceutical or life sciences industry with regulated data environments Agile delivery experience and proficiency with tools like JIRA, Confluence, and ServiceNow Professional Certifications Mulesoft Integration Architect I or Mulesoft Platform Architect I Certifications (required) Cloud certifications (AWS Certified Solutions Architect, DevOps Engineer, etc.) (required) Linux Administration or DevOps-related certifications a plus (preferred) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: MuleSoft Platform is responsible for developing and maintaining the technical architecture of Amgen’s Enterprise MuleSoft Platform. This senior-level, individual contributor role focuses on defining and implementing the platform's infrastructure vision, shaping its roadmap, and ensuring alignment with the broader enterprise integration strategy. You will work closely with key stakeholders—including platform architects, engineers, and security teams—to understand business and technical requirements, design scalable and secure API integration solutions, and maintain adherence to enterprise architecture standards. This role emphasizes infrastructure design, cloud-native enablement, runtime architecture, and DevOps integration within the MuleSoft ecosystem. Roles & Responsibilities: Architect and implement core platform capabilities for MuleSoft Anypoint Platform including Runtime Fabric, VPCs, load balancing, and hybrid networking Design and manage containerized MuleSoft deployments on Kubernetes Lead design of API integrations that leverage AWS-native services such as S3 Develop and maintain CI/CD pipelines to automate MuleSoft deployments using Docker, GitHub Actions, and infrastructure-as-code practices Write platform-level automation and tooling in Python, shell, or similar for provisioning, deployment, and monitoring Drive platform observability, logging, and performance optimization in coordination with cloud engineering and security teams Guide enforcement of security and compliance policies, including OAuth2, TLS, token management, and role-based access control Lead and conduct technical reviews, solution assurance activities, and architecture documentation Mentor MuleSoft engineers and developers, providing guidance on architectural patterns, DevOps, and platform reusability Collaborate with platform stakeholders to support roadmap planning, feature enhancements, and best practice implementation Serve as a subject matter expert on integration architecture, platform operations, and DevSecOps for APIs Oversee delivery of reusable APIs, templates, connectors, and accelerators to speed project delivery and reduce technical debt. Basic Qualifications and Experience: Master’s / Bachelor’s degree with 5 - 9 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills: Strong architectural design and modeling skills Extensive knowledge of MuleSoft Platform including experience as a dedicated platform administrator, specifically, experience with: AWS infrastructure and services MuleSoft on-premises/Cloud setup and administration Experience with system integration, IT infrastructure Hands-on experience building APIs using Java, DataWeave, and Mule 4 Experience with Docker and Kubernetes for managing API workloads and container orchestration Experience working in agile methodology, including Product Teams and Product Development models Strong solution design and problem-solving skills Integration Architect API Design: Ability to design and develop well-structured and documented APIs. Integration Patterns: Understanding of common integration patterns and their application. Integration Technologies: Familiarity with integration platforms, protocols, and standards (e.g., ESB, REST, SOAP), specifically MuleSoft. Data Mapping: Experience in mapping data between different systems and applications. Security: Understanding of API security best practices and standards. Good-to-Have Skills: Hands-on Linux administration and scripting skills (bash, shell, or Python) Experience in the pharmaceutical or life sciences industry with regulated data environments Agile delivery experience and proficiency with tools like JIRA, Confluence, and ServiceNow Professional Certifications Mulesoft Integration Architect I or Mulesoft Platform Architect I Certifications (required) Cloud certifications (AWS Certified Solutions Architect, DevOps Engineer, etc.) (preferred) Linux Administration or DevOps-related certifications (preferred) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Associate IS Analyst - Platform Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the forefront of innovation, using technology and human genetic data to push beyond what is known today. What You Will Do Let’s do this. Let’s change the world. In this vital role, the Senior Associate IS Analyst will be member of the technical team that develops and implements technology strategies, solutions, and services to support Amgen’s Global Medical business function. As the Senior Associate IS Analyst, you will be accountable for leading Business Analysis, convert business requirements to user stories and lead SCRUM activities for the platform integration team that integrates several capabilities data in Medical Data Lake and be the point of contact for the business & technology product owner and other stakeholders. This role will work closely with business and technology leads to efficiently analyze, manage and build integrated datasets. The Senior Associate IS Analyst will be a responsible member of a high-performing Agile Product Team consisting of business analysts, software engineers, solution architects, system configurators, etc. Roles & Responsibilities: Be accountable for the identified agile product team and portfolio of software applications Enable the technology ecosystem for Global Medical Data and Analytics platform team and ensure that the platforms meet their business needs and enterprise technology standards Implement data management strategies to ensure data health. Support data analysis and business requirements development of integration User Stories in JIRA Hands on experience developing optimized sql queries and experience using city planning technology using tools like databricks, Python, SQL Experience leading SCRUM standups and co-ordinating across team members Develop cross-functional collaborations with platform teams to maintain enterprise standards Drive a Product First attitude amongst the team and peers with a goal towards global expansion of the product’s capabilities Drive an attitude of excellence in running robust, reliable, and secure software products following Amgen’s software development, operating procedures, and change management requirements Unblock and drive engagement to improve results delivery for the team and the organization Support product team and business developing adhoc analysis to product data extracts Communicate with the team of engineers, architects, and data scientists. Act as a role model demonstrating leadership behaviors Partner with leadership in the Global Medical organization to define, develop, and implement technology solutions aligned with the organization’s goals and objectives, with a focus on increasing the effectiveness of the organization. Establish and maintain successful relationships with internal DTI platform and shared services product and platform teams, strategic external partners, industry bodies, to learn, influence, and attract the best talent. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree / Bachelor's degree and 5 to 9 years of Information Systems experience Preferred Qualifications: 5+ years of IT Industry work experience in analysis, reporting, testing and maintenance of software applications in the Health & Life Sciences industry 2+ years of experience supporting Medical Affairs business teams Experience working on major programs/projects that involve multiple partners and external vendors Experience leading and co-ordinating SCRUM ceremonies and lead business use stories creation Working experience on Data Loading, Data Integration and Analysis using Enterprise Datalake(EDL) technologies like Databricks, AWS services , SQL, Python In-depth experience in all aspects of SDLC from requirements, design, testing, data analysis and Change Control process combined with experience developing project charters, statement of work and project financials Experience with query tools like SQL Warehouse, Atlassian Analytics to perform data analysis and extracts An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Experience or working knowledge of SaaS solutions like AWS, etc. Experience within a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for data integrity, security, and audit readiness. Experience driving a collaborative culture that values technical depth, accountability, and customer service. Strong problem-solving and analytical skills. Demonstrated ability to work effectively in a fast-paced, dynamic environment. Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of the ServiceNow platform Professional Certifications Preferred certification in SAFe for Teams Preferred certification in EDL tools like databricks Soft Skills: Excellent leadership skills with the ability to work in collaborative teams and cultivate talent. Demonstrated ability to influence decisions with business & technology collaborators & leadership Data-driven decision making Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization. High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented with a focus on achieving team goals Strong presentation and public speaking skills Excellent analytical and troubleshooting skills Ability to work effectively with global, virtual teams What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Manager HR Knowledge Management i s a driver of the global HR knowledge ecosystem, responsible for executing the vision for how HR knowledge is created, maintained, and delivered across the organization. This role leads initiatives to enhance our digital knowledge platforms, optimize content maintenance, and embed a culture of self-service and continuous improvement. The ideal candidate brings a proactive, data-driven mindset, strong project leadership capabilities, and a passion for enabling scalable, user-centric HR service delivery. Key Responsibilities Strategic Knowledge Management & Governance Lead a team of knowledge management (Sr) associates to implement global HR knowledge management strategy, ensuring alignment with business goals, employee experience, and digital HR transformation. Establish and enforce enterprise-wide content governance frameworks, including lifecycle management, compliance controls, and quality assurance standards. Champion consistency in tone, structure, and branding across all HR knowledge and HR Service delivery assets, ensuring alignment with corporate goals. Act as liaison between HR Centers of Expertise (CoE), HRBPs, and Local HR Operations to ensure timely, accurate, and relevant knowledge delivery. Platform Ownership & Innovation Enable business continuity across HR knowledge & HR service delivery platforms (e.g., ServiceNow Knowledge Base, SharePoint), driving platform evolution and innovation. Drive continuous optimization of taxonomy, metadata, and search architecture to enhance discoverability and user experience. Partner with Digital Technology and HRIS teams to prioritize and deliver platform enhancements and automation opportunities. Enablement, Change & Culture Building Design and deliver enablement programs for content contributors, HR teams, and end-users to build capability and drive adoption. Lead communication campaigns to promote knowledge tools, self-service behaviors, and digital HR initiatives. Foster a culture of knowledge sharing, collaboration, and continuous learning across the HR organization. Program & Project Leadership Lead HR service delivery projects such as HR portal optimization, AI-enabled knowledge delivery, and global content harmonization. Manage project timelines, resources, risks, and stakeholder communications to ensure successful delivery and measurable impact. Continuously scan for emerging trends and technologies in knowledge management and digital HR to inform future strategy Qualifications 8-12 years of progressive experience in HR, knowledge management, digital HR, HR service delivery roles or equivalent experience Demonstrated success in leading enterprise-level knowledge management initiatives or digital transformation programs. Expertise in knowledge platforms (e.g., ServiceNow, SharePoint) and content governance methodologies. Understanding of HR operating models, shared services, and employee experience principles. Stakeholder management, communication, and facilitation skills. Analytical and strategic thinker with a track record of using data to drive decisions and improvements. Proven ability to manage projects in a dynamic environment.
Posted 2 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary We are looking for a motivated and detail-oriented employee experience & continuous improvement analyst to join our Human Resources team. This junior-level role supports the optimization of HR systems and processes, with the goal of enhancing the employee experience and improving operational efficiency. The ideal candidate is curious, proactive, and eager to contribute to process improvement initiatives, system enhancements, and data-driven decision-making. Key Responsibilities Employee experience support Assist in analyzing HR processes to identify opportunities for improving employee interactions and satisfaction. Help gather and organize employee feedback to identify pain points and recommend small-scale improvements. Support the creation and maintenance of HR tools and resources that are end user-friendly and aligned with employee needs. Process improvement Participate in continuous improvement projects, including workshops or Kaizen events, to streamline workflows and eliminate inefficiencies. Support documentation of current and improved HR processes, ensuring clarity and consistency. Apply basic process improvement techniques and contribute ideas for making HR operations more effective. HR systems & data support Support the implementation and enhancement of HR systems (e.g. Workday, ServiceNow) through testing, user support, and documentation. Monitor system performance and assist in resolving data quality or functionality issues in collaboration with HR Technology and DTI teams. Help prepare training materials and user guides to improve adoption and understanding of HR systems. Cross-Functional Collaboration Work closely with regional/local HR teams and Centers of Excellence to understand their needs and assist with solutions. Collaborate with HR Technology and DTI teams to support ongoing system maintenance and compliance with global standards. Participate in projects related to HR system setup and process implementation for new business entities or regions. Qualifications Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field. 5-8 years of experience in HR operations, systems, or process improvement is preferred. Strong understanding of HR systems and data management concepts. Strong organizational skills and attention to detail. Good communication and teamwork skills; ability to work with stakeholders across functions. Interest in continuous improvement methodologies (Lean, Six Sigma, etc.); certification is a plus but not required. Demonstrated ability to lead cross-functional projects and apply continuous improvement methodologies. Demonstrates strategic agility, sets priorities in line with business requirements Drives for results; encourages decisions, processes and outcomes of the highest quality Flexible and well organized, with a good sense of priorities Leverages HR functional knowledge and continuously expanding business acumen Demonstrates project and issue management skills; uses a variety of techniques and methods to reach win/win solutions Process and change management skills ; Strong interpersonal and communication skills ; Excellent analytical, project management (agile), and interpersonal communication skills.
Posted 2 days ago
9.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Join Amgen's Mission to Serve Patients You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. What You Will Do Let’s do this. Let’s change the world. In this vital role you will provide operational management of Amgen’s India HR Connect team and will be responsible for the continued modernization and transformation of India HR service delivery with a focus on elevating the employee experience. The Manager will use technology solutions (ServiceNow and Workday) to drive self-service, speed of resolution, and reduce ticket volume while enhancing the employee life cycle overall experience. This role involves managing the day-to-day operations of the India HR Connect team, overseeing staff inquiries, managing HR processes, and driving improvements in HR service delivery. The HR Connect Manager will work closely with various HR functions in India to ensure alignment and effective communication. Roles and Responsibilities: Lead the service delivery team with various levels of inquiries via multichannel options including transactions through Workday and inquiries through ServiceNow. Participate in and/or lead and/or coordinate (system/process improvement) projects / audits Ensure that HR inquiries and transactions are processed according to global processes within service level agreements and act as point of contact for HR Connect with complex inquiries Act as a coach for HR Connect team member(s) and support on best practices, solutions and approaches Support the HR service center & HR COE’s with Business SME support related to the ServiceNow module and Workday Support specialists in working with HR Tech Team on HR system improvements and translate business needs into technical requirements Act as a liaison between India HR Connect, India HR Knowledge Experts, India HR Technology, and India local HR to translate business needs into technical solutions. Lead/Coordinate/Participate in system and process improvement projects related to Workday, Service Now and HR processes. Set goals, coach others, and encourage team members to take ownership of their personal development. Encourage and develop solid knowledge sharing concepts within the team for better cross collaboration. Partner with Knowledge Management team to ensure accuracy and comprehensiveness of the content in the team’s knowledge base program and the MyHR portal (tier 0). Facilitate knowledge sharing and train the HR Connect team on HR practices and system processes to be designated as subject matter experts. Sponsor and actively contribute to support of quality customer service initiatives across the globe. Evaluate workforce needs, and resource allocation needs to support existing and additional expansion scope of work. Sponsor change management and other transformational efforts to increase service excellence. Manage highly confidential information of staff at all levels within the organization. Deliver metrics, measurements and data insights to internal and external team members in India to inform conclusions and support decision-making. Develop engaging relationships with stakeholders through trust and teamwork. Partner with local HR teams to share standard practices and promote consistency and cohesiveness with compliance and regulation in mind. Partner with various business areas and IT to evaluate how best to use ServiceNow technology to meet evolving business requirements and deliver the best digital employee experience in India. Lead other projects / activities as requested and participates in other cross-functional projects in representation of the HR Staff Services team. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The Human Resources professional we seek is a leader with these qualifications: Basic Qualifications: Master’s degree and 9 to 12 years of Human Resources experience Preferred Qualifications: Must-Have Previous experience in team management and leadership Solid understanding of HR processes and best practices Strong working knowledge of Workday Extensive working knowledge of ServiceNow Good-to-Have Experience working in a multinational organization Soft Skills: Excellent communication and interpersonal skills Ability to handle sensitive and confidential information with discretion Strong problem-solving and analytical skills What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
32455 Jobs | Dublin
Wipro
16590 Jobs | Bengaluru
EY
11025 Jobs | London
Accenture in India
10991 Jobs | Dublin 2
Amazon
8878 Jobs | Seattle,WA
Uplers
8715 Jobs | Ahmedabad
IBM
8204 Jobs | Armonk
Oracle
7750 Jobs | Redwood City
Capgemini
6181 Jobs | Paris,France
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi