645 Conflict Resolution Jobs

Position Title: HR Business Partner Location: Chennai Translate Engagement and Culture Strategy into Action Collaborate proactively with cross-functional teams and stakeholders to drive engagement plans and activities within the business, ensuring timely execution. Serve as the go-to person for implementing the change management agenda for employees. Conduct regular check-ins with employees to gauge satisfaction levels and identify areas of concern. Partner with managers and People Partners to develop action plans addressing any areas of dissatisfaction identified through employee check-ins. Ensure the completion of on-ground processes in respective patches, such as goal setting and talent cards. Productivity & Performance Analyze trends in exit interview data to enhance the overall employee experience and identify potential areas for organizational improvement. Coach and educate employees on HR policies, platforms, and tech support. Conduct performance investigations, discussions, and write performance improvement plans for non-managerial staff. Assess the impact of people practices and policies on the employee experience. Foster Cordial Relationships Between Managers & Employees Lead or coordinate workplace investigations in accordance with our global investigation policy and guidelines, upholding these standards. Address employee issues, grievances, and disputes in line with our People Values. Drive expedient resolutions, escalate as required, and ensure appropriate and quality communication and documentation. Skills, Qualifications, and Experience MBA from a reputable B school. Experience of 5+ years in an MNC managing multiple stakeholders, working through influence in a CoE-based HR Operating Model. Hands-on experience with HR tools such as Workday and Service Hub is essential. Relevant experience in Employee Relations and employee engagement. Attention to detail, a proven sense of urgency, independent decision-making, high standard of compliance, and a passion for doing the right thing for the company and our people. Excellent interpersonal skills; ability to influence and build professional relationships. High on digital literacy.

experience in the service industry & client retention customer success or relationship management. A deep understanding of client behavior proactive problem solving & a commitment to delivering consistent value across the customer lifecycle Required Candidate profile Design and execute client retention strategies aligned with business goals Track client engagement identify churn indicators, and take preventive actions Regularly collect and analyze client feedback

To deliver the E2E project results to the respective stakeholder groups Coordinating with cross discipline team members to make sure that all parties are on track with project requirements Meeting with project team members to identify and resolve issues Submitting project deliverables and ensuring that they adhere to quality standards Preparing status reports by gathering, analysing, and summarizing project information Obtaining customer acceptance of project deliverables PM experience (2+ years) Externally and internally certified (optional) Excellent People Management and able to handle big team Strong analytical thinking, problem solving, conflict resolution, collaboration, negotiation, and cross cultural support skills Strong Project Management methodology skills & Agile Methodologies Understand stakeholders and RACI matrix concept Handled team at offshore and possess transition experience

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. A role in Finance Ops calls on your skills for quality financial and inventory reporting and accurate financials and technical accounting while providing thoughtful and responsive support, expertise and guidance to business partners. Your role will be critical to ensuring the success of Targets business initiatives and core retail operations.As a Sr. Specialist, Merch Payables, you will be responsible for reconciling store/DC invoices for prompt and accurate payment. This individual will provide extraordinary customer service to vendors and merchants by researching, resolving, and negotiating disputes relating to deductions from invoice payments in a thorough and timely manner, while ensuring protection of company assets. Additionally, you will be responsible for: Invoice Reconciliation - Identifies opportunities to improve payment process. Maintains organized correspondence file of incoming, in research, and resolved disputes. Maintains working knowledge of distribution, inventory, purchase order, markdown, unit information, transportation and accounts payable systems. Vendor Relations - Provides extraordinary customer service to vendors and merchants by resolving disputes. Researches all items disputed relating to deduction for shortage, cost differences, markdown allowance reversals, return discrepancies, accounts payable violations, terms/discounts and other miscellaneous vendor issues to establish their validity. Coordinates research with the Merchants, Vendor Relations and Transportation to establish validity of deductions. Productive Partnerships - Proactive in developing productive partnerships with Merchandising, vendors and other areas of Target. Learns and understands the process and business of our customers. Process ImprovementIdentifies invoice and purchase order issues which cause reoccurring processing problems and disputed deductions, including special focus on Individual Performance Vendors (IPV). Work with supervisor to challenge status quo to resolve these continuing problems. Contact the responsible parties to correct the issue, and follow up to ensure the correction was implemented. Facilitates Communication - Maintains an excellent level of verbal and written communication between vendors and other areas of Target. Initiates, coordinates and leads meetings between teams, Merchandising, vendors and/or other areas of Target. Team and A/P Accountability - Operates in a team structured environment assisting with training and sharing expertise and information. Works with other team members and takes responsibility for covering for any or all in your business group. Participates in developing, implementing and achieving objectives/goals with the Team Lead and Supervisor that are consistent with team, department and A/P. Special Projects - Coordinates and/or participates in special projects as directed by SME, Analyst or Manager. Core responsibilities are described within this job description. Job duties may change at any time due to business needs . About you: Four-year degree or equivalent experience 1+ years of previous accounting or accounts payable experience Strong interpersonal and communication skills (verbal and written) Excellent negotiation, organizational and problem solving skills Experience with Word, Excel, Access knowledge Strong teamwork and conflict resolution skills

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. A role in Finance Ops calls on your skills for quality financial and inventory reporting and accurate financials and technical accounting while providing thoughtful and responsive support, expertise and guidance to business partners. Your role will be critical to ensuring the success of Targets business initiatives and core retail operations. As a Sr. Specialist, Merch Payables, you will be responsible for reconciling store/DC invoices for prompt and accurate payment. This individual will provide extraordinary customer service to vendors and merchants by researching, resolving, and negotiating disputes relating to deductions from invoice payments in a thorough and timely manner, while ensuring protection of company assets. Additionally, you will be responsible for Invoice Reconciliation - Identifies opportunities to improve payment process. Maintains organized correspondence file of incoming, in research, and resolved disputes. Maintains working knowledge of distribution, inventory, purchase order, markdown, unit information, transportation and accounts payable systems. Vendor Relations - Provides extraordinary customer service to vendors and merchants by resolving disputes. Researches all items disputed relating to deduction for shortage, cost differences, markdown allowance reversals, return discrepancies, accounts payable violations, terms/discounts and other miscellaneous vendor issues to establish their validity. Coordinates research with the Merchants, Vendor Relations and Transportation to establish validity of deductions. Productive Partnerships - Proactive in developing productive partnerships with Merchandising, vendors and other areas of Target. Learns and understands the process and business of our customers. Process ImprovementIdentifies invoice and purchase order issues which cause reoccurring processing problems and disputed deductions, including special focus on Individual Performance Vendors (IPV). Work with supervisor to challenge status quo to resolve these continuing problems. Contact the responsible parties to correct the issue, and follow up to ensure the correction was implemented. Facilitates Communication - Maintains an excellent level of verbal and written communication between vendors and other areas of Target. Initiates, coordinates and leads meetings between teams, Merchandising, vendors and/or other areas of Target. Team and A/P Accountability - Operates in a team structured environment assisting with training and sharing expertise and information. Works with other team members and takes responsibility for covering for any or all in your business group. Participates in developing, implementing and achieving objectives/goals with the Team Lead and Supervisor that are consistent with team, department and A/P. Special Projects - Coordinates and/or participates in special projects as directed by SME, Analyst or Manager. Core responsibilities are described within this job description. Job duties may change at any time due to business needs . About you: Four-year degree or equivalent experience 1+ years of previous accounting or accounts payableexperience Strong interpersonal and communication skills (verbal and written) Excellent negotiation, organizational and problem solving skills Experience with Word, Excel, Access knowledge Strong teamwork and conflict resolution skills

Software : Strong knowledge of .NET and C# Proficiency with AWS services and cloud technologies Experience with Agile and Waterfall methodologies Familiarity with project management tools such as Jira, SharePoint, MS Excel, PowerPoint, and Power BI Overall Responsibilities: End-to-End Delivery Management: Oversee the delivery management process for multiple initiatives, ensuring projects are completed on time, within scope, and budget. Team Leadership: Lead and mentor a diverse team of developers, quality engineers, business analysts, and support staff, fostering a collaborative and high-performing work environment. Stakeholder Engagement: Act as the primary point of contact for stakeholders, managing expectations and ensuring alignment between technology solutions and business objectives. Governance and Compliance: Implement and uphold governance policies, standards, and procedures throughout the project lifecycle. Technical Oversight: Provide guidance on architecture, design, and technology solutions, ensuring alignment with industry best practices. Continuous Improvement: Identify opportunities for process optimization and implement strategies to enhance delivery efficiency and effectiveness. Financial Management: Oversee project budgets, reporting on financial performance and optimizing resource allocation. Risk Management: Proactively identify and mitigate risks and dependencies that may impact project delivery. Performance Metrics: Establish and monitor KPIs to measure project success and customer satisfaction. Technical Skills: Essential: .NET and C# Development: Strong programming skills and experience in .NET and C# AWS Cloud Technologies: Proficiency in AWS services and cloud-based solutions Project Management: Strong understanding of Agile and Waterfall methodologies Proficiency in project management tools such as Jira, SharePoint, MS Excel, PowerPoint, and Power BI Preferred: Continuous Integration and DevOps: Experience in Continuous Integration (CI) processes and best practices Software Development and Architecture: Background in software development and architecture Release Management: Familiarity with release management and logistics around software rollouts Experience: 12 to 15 years of experience in managing IT projects within a technology organization, particularly with .NET, C#, and AWS Experience in managing cross-functional teams and global stakeholders Day-to-Day Activities: Oversee and manage the delivery of multiple technology projects Lead and mentor team members, ensuring a collaborative and high-performing environment Engage with stakeholders to manage expectations and ensure alignment with business objectives Implement and enforce governance policies, standards, and procedures Provide technical guidance on architecture, design, and technology solutions Identify and implement process improvements to enhance delivery efficiency Manage project budgets and financial performance Identify and mitigate project risks and dependencies Monitor and report on project performance metrics and customer satisfaction Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience in managing IT projects within a technology organization, particularly with .NET, C#, and AWS Soft Skills: Excellent written and verbal communication skills Strong negotiation and conflict resolution abilities Data-driven mindset with the ability to analyze metrics and present findings to senior leadership Ability to work effectively in a team environment and manage cross-functional teams Strong organizational skills and attention to detail Ability to handle multiple tasks and prioritize effectively S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law .

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Value Stream ManagementDrive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar. Project & Program ManagementWork closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes. Technical AcumenApply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines. Reporting & managementCreate, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement. Stakeholder CommunicationCollaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks. Problem solvingAnalyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First. Process ImprovementUnderstands Organization's Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams. Basic Qualifications Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field. 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts. Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts. Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions. Sound presentation skills including creation and delivery of leadership decks. Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment. Able to perform in a hybrid-office role, requiring three or more days per week in the office. Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge . Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI. Preferred certifications includePMP, PgMP, PMI-ACP, CSM, LPM Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com

JOB PURPOSE Facilitate smooth business expansion / activities through clear records and convey business activities and financial performance of the company MAJOR RESPONSIBILITIES Accounts Receivables (i) Invoices - Ensure creation, verification & submission of invoices with appropriate documentation & system update, for timely collections (ii) Maintenance of records - to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared (iii) Daily cash management duties - Ensure recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger (iv) Monitor and collection - Ensure outstanding payments are received from clients within the stipulated time frame (v) Reports and Analysis - Ratio analysis in relation to receivables (for management) to gain a better understanding of how collection efforts are progressing (vi) Team Player - Liaise with other accounting and finance team members, operations team, client servicing team to resolve accounts related discrepancies Accounts Payable (i) Invoices - ensure assembling, review and verification of invoices and check requests, prior to making payments. (ii) Data collection - Calculate, process invoices in the system, verify financial data for maintenance of records (accounts payable), and provide other clerical support necessary to pay the obligations of the organization (iii) Invoice checking - Clarify any questionable invoice items / prices / receiving signatures, Obtain proper information and/or data regarding invoice payments, Verify and calculate all extensions and totals on invoices (calculating and taking discounts when applicable), Reconcile with bank statements (iv) Vendor management for the system - Verify following details (with vendor files) in the system (as updated by Operations / CS teams), before finalizing vendor data in the System - Vendor name, TAN / PAN no., vendor address, item description, amounts, previous payment history (if any). Correspond with vendors for any further details / queries. Respond to inquiries from vendors via internal teams. (v) Reports and Analysis - Prepare analysis / trends on payables MIS & Reporting Payroll & Vendor Payments Taxation (Including GST) Insurance Working Capital Margin Management Treasury (Management of Cash Flows) Budgets & Forecasting Internal Audit and External Audit Risk Management Investor / Banking Relationship Management REQUIRED SKILL SETS / ABILITIES 1. Excellent verbal and written communication skills. 2. Excellent interpersonal, negotiation, and conflict resolution skills. 3. Excellent organizational skills and attention to detail. 4. Strong analytical and problem-solving skills. 5. Ability to prioritize tasks and consistently meet deadlines 6. Ability to act with integrity, professionalism, and confidentiality. 7. Thorough knowledge of accounting procedures and government laws / regulations. 8. Proficient with Microsoft Office or related software. Ability to present concepts 9. Proficiency with or the ability to quickly learn the organizations ERP system. Location-Mumbai,Thane,Mumbai All Areas, Mumbai Suburbs

JOB PURPOSE Facilitate smooth business expansion activities through clear records and convey business activities and financial performance of the company MAJOR RESPONSIBILITIES Accounts Receivables (i) Invoices - Ensure creation, verification & submission of invoices with appropriate documentation & system update, for timely collections (ii) Maintenance of records - to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared (iii) Daily cash management duties - Ensure recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger (iv) Monitor and collection - Ensure outstanding payments are received from clients within the stipulated time frame (v) Reports and Analysis - Ratio analysis in relation to receivables (for management) to gain a better understanding of how collection efforts are progressing (vi) Team Player - Liaise with other accounting and finance team members, operations team, client servicing team to resolve accounts related discrepancies Accounts Payable (i) Invoices - ensure assembling, review and verification of invoices and check requests, prior to making payments. (ii) Data collection - Calculate, process invoices in the system, verify financial data for maintenance of records (accounts payable), and provide other clerical support necessary to pay the obligations of the organization (iii) Invoice checking - Clarify any questionable invoice items prices receiving signatures, Obtain proper information and/or data regarding invoice payments, Verify and calculate all extensions and totals on invoices (calculating and taking discounts when applicable), Reconcile with bank statements (iv) Vendor management for the system - Verify following details (with vendor files) in the system (as updated by Operations CS teams), before finalizing vendor data in the System - Vendor name, TAN PAN no., vendor address, item description, amounts, previous payment history (if any). Correspond with vendors for any further details queries. Respond to inquiries from vendors via internal teams. (v) Reports and Analysis - Prepare analysis trends on payables MIS & Reporting Payroll & Vendor Payments Taxation (Including GST) Insurance Working Capital Margin Management Treasury (Management of Cash Flows) Budgets & Forecasting Internal Audit and External Audit Risk Management Investor Banking Relationship Management REQUIRED SKILL SETS ABILITIES 1. Excellent verbal and written communication skills. 2. Excellent interpersonal, negotiation, and conflict resolution skills. 3. Excellent organizational skills and attention to detail. 4. Strong analytical and problem-solving skills. 5. Ability to prioritize tasks and consistently meet deadlines 6. Ability to act with integrity, professionalism, and confidentiality. 7. Thorough knowledge of accounting procedures and government laws regulations. 8. Proficient with Microsoft Office or related software. Ability to present concepts 9. Proficiency with or the ability to quickly learn the organizations ERP system. Location : - MUMBAI ALL AREAS, MUMBAI SUBURBS

Educational Qualifications: Bachelor's degree (B.Tech / B.E) in Computer Science, IT, or a related field Master's in Business Administration (General Management) preferred Work Experience: 4 to 6 years of experience in digital project governance, project management, or digital transformation roles Key Responsibilities Digital Project Governance Lead and manage the execution of digital projects from initiation to closure, including scope definition, timeline planning, team coordination, and risk management Develop and implement standardized PMO processes and governance policies to ensure adherence to project management methodologies Liaise with cross-functional project teams, department heads, and senior leadership to align project objectives with organizational goals and track delivery Maintain comprehensive project documentation for transparency and audit readiness Facilitate conflict resolution during project execution, ensuring minimal disruption and strong stakeholder relationships Identify potential project risks and issues and implement effective mitigation strategies and contingency plans Define and monitor key performance indicators (KPIs) to measure project success and drive accountability Project Management Collaborate with selected vendors and internal departments for project planning, budget finalization, timeline setting, and development of operating plans Oversee end-to-end project lifecycle, ensuring timely completion within approved budgets, and recommend corrective actions in case of deviations Conduct regular project review meetings with business stakeholders and vendors to assess the progress of initiatives and pilot projects (POCs) Develop detailed operating plans with continuous progress monitoring strategies to ensure delivery against milestones Process Improvement & Change Management Foster continuous improvement within project teams by identifying performance gaps and promoting industry best practices Evaluate and approve process changes aimed at enhancing project efficiency, productivity, and team performance Engage with software and hardware vendors for contract negotiations and establish collaborative frameworks Oversee training and upskilling of project managers, analysts, and professionals to ensure the adoption of modern project management methodologies Behavioral Competencies Result Orientation Learning Agility Collaboration Customer Centricity Change Agility Innovation and New Ways of Working Role Interfaces Internal Stakeholders Program / Project Managers Digital Business Partners Senior Leadership (for MIS updates and strategic decision-making) External Stakeholders Governance and Compliance Partners Technology Suppliers and Vendors Knowledge Partners (e.g., Gartner, Forrester)

Role & responsibilities Policy Development and Implementation : Develop, implement, and maintain employee relations policies, procedures, and programs that comply with Indian labor laws and regulations. Conflict Resolution : Investigate, resolve, and prevent employee disputes, grievances, and disciplinary matters. Employee Relations Support : Provide guidance and coaching to managers on handling employee relations matters, performance management, and disciplinary actions. Strategic Planning : Contribute to the development of HR strategies that support the organization's overall business objectives. Compliance : Ensure compliance with Indian labor laws, regulations, and company policies related to employee relations. Team Leadership : Manage and mentor a team of employee relations professionals, providing guidance, support, and development opportunities. Communication : Foster open and transparent communication between management and employees, ensuring that employee concerns are addressed promptly and effectively. Data Analysis : Utilize data and analytics to measure the effectiveness of employee relations programs and identify areas for improvement. Change Management : Support organizational changes by proactively identifying potential employee relations risks and developing plans to mitigate them. Preferred candidate profile Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR or an MBA is preferred. A minimum of 15 years of progressive HR experience, with at least 5 years in a leadership role. Strong Experience in Consequence Management, PIPs, CAPs, Disciplinary Actions, working on Tickets etc. Proven track record of successfully leading employee relations in a complex organizational setting. Strong leadership and people management skills, with the ability to build relationships and influence stakeholders at all levels. Excellent communication and interpersonal skills, with the ability to effectively interact with employees, managers, and external stakeholders. Experience in developing and implementing HR strategies and initiatives aligned with business objectives. Exceptional problem-solving and decision-making abilities, with a proactive and solution-oriented mindset. Proficient in HRIS systems [Workday preffered] and MS Office suite.

Key Responsibilities: Design, implement, and maintain scalable CI/CD pipelines. Manage and monitor cloud infrastructure (AWS, Azure, or GCP). Design and implement scalable and secure cloud infrastructure solutions. Manage and optimize cloud resources to ensure high availability and performance. Monitor cloud environments and implement proactive measures for reliability and cost-efficiency. Collaborate with development and operations teams to support cloud-native applications. Ensure compliance with security standards and implement the best practices in cloud security. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and maintain container orchestration platforms (e.g., Kubernetes, Docker Swarm). Collaborate with development and QA teams to streamline deployment processes. Ensure system reliability, availability, and performance through monitoring and alerting tools (e.g., Prometheus, Grafana, ELK Stack). Maintain security best practices across infrastructure and deployments. Troubleshoot and resolve issues in development, test, and production environments. Required Skills Qualifications: Bachelor s degree in Computer Science, Engineering, or related field. 5+ years of experience in DevOps or related roles. Proficiency in scripting languages (e.g., Bash, Python, or Go). Strong experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI). Hands-on experience with containerization and orchestration (Docker, Kubernetes). Experience with infrastructure as code (Terraform, Ansible, or similar). Familiarity with monitoring and logging tools. Excellent problem-solving and communication skills. Preferred Qualifications: Certifications such as AWS Certified DevOps Engineer, CKA/CKAD, or similar. Cloud certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect. Experience with serverless architectures and microservices. Familiarity with Agile/Scrum methodologies.

1.PRINCIPAL ACCOUNTABILITIES Work Areas Responsibilities & Outcomes Financial and Business Management Analyze financial reports and key ratios to assess the financial health and performance of startups and enterprises. Use financial data to identify investment opportunities and risks. Developing and implementing investment strategies for startup ecosystem, VC fund or any other investment opportunities. Utilize various valuation methods, such as discounted cash flow (DCF), market comparables, and venture capital methods, to determine the value of startups and enterprises. Assess the suitability of different valuation approaches for different investment scenarios. Ensure that all investment activities adhere to legal and regulatory standards. Develop a deep understanding of various industries and business models, with a specific focus on startups and emerging enterprises. Prioritize tasks, adapt to change in requirements in assignments in an individual level/team environment, and respond timely to relevant ad-hoc requirement requests with accurate data. Negotiate investment terms and agreements, secure favorable terms while balancing the interests of all parties involved. Vendor and Process Management Manage relationships with service providers, consultants, and partners involved in the investment process. Ensure adherence to established investment processes and best practices. Analytical and Problem Solving Analytics and measurement capabilities using multiple data sources, use of statistical tools and models will be an added advantage Respond to problems via strategic planning and calibration of financial resources, markets and products and critical thinking. Develop investment strategies that align with organizational goals and risk tolerance. Investment & Portfolio Management Contribute to the development and refinement of the organizations investment strategy. Manage and monitor the performance of the investment portfolio. Responsible for managing and analyzing profit and loss (P/L) accounts, funding, and revenues for investment landscape across Startup, Academia or any other clients. Constructing and managing a portfolio of investment, Negotiation skills, maintaining balance sheet, and providing regular updates and reports on portfolio performance. Reporting and Documentation Maintain detailed records of investment activities, including contracts, agreements, and investment performance. Prepare reports and updates for internal and external stakeholders on investment progress and outcomes. Keep abreast of regulatory developments, as well as evolving best practices in compliance control across startup and investment landscape. 2. SKILLS AND KNOWLEDGE Educational Qualifications a) Qualifications CA/CFA or MBA in Finance or any other equivalent degree in related field b) Work Experience 10 to 15 years of experience in Investment management, Financial analysis, Financial Risk management, Accounting, Budgeting etc.

Functional v New Model Coordination for Sourcing and Development. v Progress Monitoring for New Model Sourcing and publish sourcing progress report. v Progress monitoring for development activities related to New Models and report the critical issues to Management and arrange countermeasures to meet the new model timelines. v Represent Supply Chain Vertical in Development In charge Meetings and resolve the critical issues with close coordination with respective Supply Chain Departments and related agencies. v Progress monitoring for regulation requirements related to New Model Developments e.g. IMDS etc. v Coordinate for smooth New Model Trials. v Coordinating for Management reviews to discuss sourcing strategies for critical component categories. v Coordination with Suzuki Motor Corporation, Japan for New Model Development related activities. v Ability to understand technical and commercial requirements of various components categories. v Ability to effectively communicate specific requirements with respective buying departments, Engineering and QA team. v Ability to formalize Project Management strategies. v Ability to analyse cost performance of Supply Chain for New Models. v Strong execution orientation and problem-solving approach v Proficiency in MS Office - Excel, Access, Power Point & good presentation skills v Team player, Customer Obsession, Good Interpersonal & communication skills, Good analytical & problem-solving skills. Role: Project Manager - Manufacturing Industry Type: Automobile Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Construction / Manufacturing

Role Title DM- Corporate Planning - Business Analytics Function / Department: CP-BA Educational Qualifications Essential : B.E./B.Tech + MBA (Full-time) Desirable/ pref .: MBA in Decision Sciences/ Digital/ Analytics, Any professional Diploma/ Certification like CBAP/CCBA and certifications in PowerBI, Tableau, etc. Knowledge of any other tool will be an added advantage a) Work Experience 3-5 Years post MBA 1. PRINCIPAL ACCOUNTABILITIES (List the accountabilities associated with the job.) 1.Project Planning : Develop and maintain project plans, timelines, datasets in a visually appealing format using tools like PowerBI and Tableau 2. Project Delivery & support : Assist in project delivery and implementation across departments, ensuring timely delivery of projects adhering to the required quality standards. 3. Data Collection and Analysis (Extraction, Transformation, and Loading): Collect and analyse data to identify trends, best practices, baselining and benchmarking with other organizations and competitors, to support decision-making process 4. Data Reporting : Develop reports and dashboards as per pre-defined reporting matrix and frequency at different levels, to communicate data-driven findings to stakeholders at regular intervals 5. Streamlining processes : Identify opportunities for process improvement related to current department and participating functions, based on finding against current practices 6. Stakeholder Management : Work closely with cross-functional teams to identify, analyse, and respond to stakeholder needs, expectations, and concerns. 7. Risk Management : Identify, assess, and mitigate project risks to minimize their impact on the project. 8. Cross-functional Communication : Ensure effective communication with project team members, stakeholders, and sponsors. 9. Issue and Conflict Resolution : Identify, analyse, and resolve project issues and conflicts. 10. Project Monitoring and Control : Monitor project progress, identify and address deviations from the plan, and take corrective action as needed. 11. Business Proposal Creation: E2E proposal creation for the initiatives to be implemented for senior leadership approvals 12. Fast paced and agile working: Working in ambiguous environment and with undefined objectives, delivering projects under tight deadlines, and as per the business requirements

Zero Based Costing , Negotiation, Sourcing & Development of Sheet Metal Dies /Plastic Mould. - Evaluation of Tool Rooms - Cost Reduction through Tool Localization , Yield Improvement etc - Technically evaluate Tool condition / Tool Life - Coordinate with different agencies like QA / Engineering / Finance / Tool Room - To consolidate Tier 2s of Tooling supplier (Casting supplier, Tool Steel supplier, HRS supplier , Standard Part supplier) Ability to understand technical requirements of various sheet metal tools Should be able to read drawings, understand various Tool manufacturing processes. - Able to handle CAE /forming software such as Autoform , Pam stamp, Mould Flow ..etc. - Ability to effectively communicate specific requirements with suppliers and monitor the overall development process. - Should have good negotiating skills, ability to analyse commercial information and propose strategies - Strategic Thinking - 360 degree approach to business situations - Strong execution orientation and problem solving approach - Good Communication & Presentation skills - Expert in MS Office and MS Projects - To handle Internal Audits and make department SOPs / Guidelines and implement the same

Role Title DM- Corporate Planning - Business Analytics Function / Department: CP-BA Educational Qualifications Essential : B.E./B.Tech + MBA (Full-time) Desirable/ pref .: MBA in Decision Sciences/ Digital/ Analytics, Any professional Diploma/ Certification like CBAP/CCBA and certifications in PowerBI, Tableau, etc. Knowledge of any other tool will be an added advantage a) Work Experience 3-5 Years post MBA 1. PRINCIPAL ACCOUNTABILITIES (List the accountabilities associated with the job.) 1.Project Planning : Develop and maintain project plans, timelines, datasets in a visually appealing format using tools like PowerBI and Tableau 2. Project Delivery & support : Assist in project delivery and implementation across departments, ensuring timely delivery of projects adhering to the required quality standards. 3. Data Collection and Analysis (Extraction, Transformation, and Loading): Collect and analyse data to identify trends, best practices, baselining and benchmarking with other organizations and competitors, to support decision-making process 4. Data Reporting : Develop reports and dashboards as per pre-defined reporting matrix and frequency at different levels, to communicate data-driven findings to stakeholders at regular intervals 5. Streamlining processes : Identify opportunities for process improvement related to current department and participating functions, based on finding against current practices 6. Stakeholder Management : Work closely with cross-functional teams to identify, analyse, and respond to stakeholder needs, expectations, and concerns. 7. Risk Management : Identify, assess, and mitigate project risks to minimize their impact on the project. 8. Cross-functional Communication : Ensure effective communication with project team members, stakeholders, and sponsors. 9. Issue and Conflict Resolution : Identify, analyse, and resolve project issues and conflicts. 10. Project Monitoring and Control : Monitor project progress, identify and address deviations from the plan, and take corrective action as needed. 11. Business Proposal Creation: E2E proposal creation for the initiatives to be implemented for senior leadership approvals 12. Fast paced and agile working: Working in ambiguous environment and with undefined objectives, delivering projects under tight deadlines, and as per the business requirements

CENTRE FOR TEACHER ACCREDITATION (CENTA) PRIVATE LIMITED is looking for Student Service Coordinator to join our dynamic team and embark on a rewarding career journey Coordinate student services and support programs to enhance student success. Provide guidance and assistance to students in academic and personal matters. Facilitate student orientation and integration into campus life. Manage student records and ensure confidentiality and accuracy. Collaborate with faculty and staff to address student needs and concerns. Organize and promote student events, workshops, and activities. Serve as a resource for information on campus policies, procedures, and resources. Evaluate student service programs and initiatives for continuous improvement.

Role Purpose As a Scrum Master , you will serve as a leader and mentor for one or more Agile teams, facilitating Agile ceremonies, removing impediments, and driving continuous improvement to enable the successful delivery of business value. Do Guide and coach the team on Agile principles and Scrum practices. Excellent knowledge in financial market and financial products including derivative asset classes like Rates, FX, Commodities, Equity and their trade life cycle. Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Support the Product Owner with backlog grooming and ensure a clear and prioritized backlog. Foster a collaborative, self-organizing, and high-performing team environment. Identify and help remove impediments or blockers to the teams progress. Track and communicate key metrics such as velocity, burndown, and team performance. Collaborate with other Scrum Masters and stakeholders to coordinate dependencies across teams. Promote Agile maturity by championing Agile practices and facilitating Agile training sessions where necessary. Shield the team from external interruptions and distractions. Assist in organizational change efforts that support Agile transformation Required Qualifications Bachelors degree in Computer Science, Information Technology, Business, or related field. 4-6 years of experience as a Scrum Master or Agile Project Manager. Strong understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.). Certified ScrumMaster (CSM), PSM, or equivalent certification. Proven experience facilitating Agile teams and ceremonies. Excellent communication, facilitation, and interpersonal skills. Preferred Qualifications Experience working in large-scale Agile environments (e.g., SAFe, LeSS). Knowledge of financial services and banking processes. Familiarity with Agile tools such as JIRA, Rally, Confluence, etc. Strong conflict resolution and coaching skills. Experience with hybrid or distributed teams. Mandatory Skills: Securities and Capital Markets.Experience8-10 Years.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL Asset-Config Mgmt. Experience3-5 Years.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience3-5 Years.

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience5-8 Years.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience3-5 Years.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience1-3 Years.