Senior Business Analyst

We are seeking a skilled and detail-oriented Business Analyst specialising in JIRA. You will play a key role driving our project success by leveraging your expertise to optimise our project management and software development lifecycle.

You will collaborate closely with developers, stakeholders, and project managers, to gather requirements, document processes, and ensure the seamless workflows.

Key Responsibilities

• Monitor project progress and performance metrics using JIRA reports and dashboards, providing insights and recommendations to enhance project delivery.
• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Propose and design technical and process solutions that meet business needs and objectives.
• Develop and document business process models to illustrate current and future states.
• Create detailed documentation of business requirements, processes, and solutions.
• Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.

Qualifications

Education

Bachelor's degree in Business Administration, Information Technology, or a related field. MBA or relevant certification (e.g., CBAP) is a plus.

Experience

Minimum of 3 years of experience as a Business Analyst or in a related role.

Skills

• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with business process modeling and documentation tools.
• Knowledge of project management methodologies and tools.