Sales Trainer

We are looking for a motivated and process-driven Inside Sales Trainer to lead training and quality audit initiatives for our inside sales team at the Meerut location. This dual-role position is responsible for delivering structured sales training and conducting quality assessments to ensure performance excellence and compliance with internal standards. The candidate will play a key role in onboarding, upskilling, and monitoring the effectiveness of the inside sales team, reporting directly to the Learning & Development Head.

Key Responsibilities:Training & Development:

• Conduct comprehensive onboarding training for new inside sales hires.
• Design and deliver ongoing training modules to improve product knowledge, communication, objection handling, and closing techniques.
• Organize role-plays, practical scenarios, and feedback sessions to reinforce learning.
• Develop training materials, SOPs, and digital content aligned with business objectives.
• Coordinate with the central L&D team to ensure alignment with national training standards.

Who can deliver NHIT, OJT, Refresher, Quality Parameter, 0-30 Day performanceQuality Audit & Compliance:

• Monitor sales calls and CRM activity to ensure adherence to process, communication standards, and compliance.
• Evaluate and score calls using standard quality frameworks.
• Identify performance and behavior gaps through audits and provide feedback to the concerned sales executives and their managers.
• Submit weekly/monthly audit reports with actionable insights and recommendations.
• Conduct one-on-one coaching sessions based on audit findings to drive continuous improvement.

Requirements:

• Any Graduate/MBA
• 3–4 years of experience in inside sales training and/or quality assurance, preferably in EdTech, FinTech, BFSI, Digital Sales or Telecom industries.
• Strong command of sales processes, customer handling, and CRM systems
• Excellent communication, facilitation, and interpersonal skills.
• Analytical mindset with a strong attention to detail and process orientation.
• Ability to work independently while collaborating with central teams for alignment and reporting.
• SOP and Content Creation as per requirement.

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person