Sales Support Intern

Job Description

About Relinns: At Relinns Technologies, we are at the forefront of the digital transformation era, crafting innovative solutions in Generative AI-powered chatbots, software, and eCommerce platforms. From the early days of cassette tapes to the latest in nanotechnology, our trajectory mirrors the breathtaking pace of technological advancement. With over 8 years of industry presence, we've partnered with top-tier clients like Apollo Tyres, Khatabook, and Manchester City Football Club, consistently pushing the boundaries of what's possible. Our cutting-edge projects like Store My Goods and Ockypocky showcase our expertise and commitment to redefining interactions with technology. At Relinns, we’re building tech products and shaping the global tech landscape with our vision. About the company culture: At Relinns Technologies, we foster a vibrant, inclusive culture that values creativity, collaboration, and continuous learning. Working with cutting-edge Generative AI, you'll join a passionate team where everyone's ideas matter. We prioritize employee well-being with flexible hours, wellness programs, and regular team-building activities. Our commitment to recognizing and rewarding hard work ensures your contributions are celebrated. Additionally, we encourage community engagement and social responsibility. Join us to grow, innovate, and thrive in a supportive environment. About the role: Are you passionate about technology and eager to make a real impact in a rapidly growing industry? Join us as a Customer Support Intern and be part of our Customer Success team, where you will play a crucial role in ensuring our clients have a seamless experience with our state-of-the-art Generative AI products and services. What You Need for this Position: Bachelor’s degree in Business Administration, Marketing, or a related field (completed or ongoing). Strong communication and interpersonal skills to build trust with clients. Ability to learn and understand product features and communicate them effectively to clients. Confidence in delivering product demonstrations and handling client queries. Excellent organizational skills and attention to detail. A results-oriented mindset with the ability to meet deadlines and achieve targets. Familiarity with CRM tools and sales processes is a plus. Proactive attitude with a willingness to learn and grow in a customer-focused role. What You Will Be Doing: Reach out to potential and existing clients through inbound leads and referrals. Understand client requirements and tailor your approach to meet their specific needs. Build and maintain strong relationships with clients to ensure long-term satisfaction. Provide engaging and informative product demonstrations to clients, highlighting features and benefits. Address client questions and concerns during the demo, ensuring clarity and confidence in the product. Collaborate with the sales team to create and present customized solutions to clients. Assist in the negotiation and finalization of deals, ensuring all client requirements are met. Work towards closing deals efficiently while maintaining a focus on customer satisfaction. Conduct follow-ups with clients to ensure all questions are addressed post-demo. Support clients during the onboarding process to ensure a smooth transition. Gather client feedback to share with internal teams for continuous product improvement. Maintain accurate records of client interactions, demos, and deals in the CRM system. Provide regular updates to the sales team on progress and client feedback. Collaborate with other departments, such as product and marketing, to align client needs with business objectives. Top Reasons to Work with Relinns: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Job Type: Full-time Pay: ₹8,492.78 - ₹15,976.93 per month Benefits: Flexible schedule Health insurance Provident Fund Compensation Package: Commission pay Performance bonus Schedule: Day shift Fixed shift Experience: Sales Support: 1 year (Required) Work Location: In person Speak with the employer +91 7973513060