Sales Manager

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Department

Experience

Employment Type

About iKSANA

IKSANA is a purpose-driven coworking and managed office ecosystem, committed to empowering professionals, startups, and enterprises in India’s emerging cities. As Dehradun’s leading provider of accessible, value-led workspaces, we deliver thoughtfully designed, hospitality-inspired environments alongside a vibrant community and a full suite of business support services. IKSANA bridges the best of global standards with deep local roots. From solo entrepreneurs to startups to established enterprises, we empower enterprises of all sizes to grow through collaboration, flexibility, and comprehensive growth support.

About the Role:

The Sales Team at IKSANA plays a pivotal role in driving the company’s sales, occupancy, and revenue goals. They are responsible for business generation through strategic outreach, building strong relationships with clients and channel partners—including brokers, real estate consultants, IPCs, aggregators, and industry bodies. The team not only sources high-quality leads but also leverages their expertise to convert these opportunities into long-term, revenue-generating customers.

What you’ll do:

• Take ownership of the IKSANA Dehradun Cluster of coworking spaces and be responsible for achieving sales, occupancy, and revenue targets
• Set and track center-specific sales targets with full accountability for each unit’s performance
• Build on existing channel partner networks and resources to drive qualified inbound and outbound leads through digital channels, local brokers, IPCs, referrals, cold calling, etc.
• Develop and maintain a strong local broker network with consistent weekly engagement; regularly share updated inventory, pricing, and commission structures
• Identify and develop new sales funnels, revenue streams, and business opportunities
• Improve the lead-to-client conversion rate through structured follow-ups and strong relationship-building
• Retain and grow large/key accounts by offering upsell solutions, add-on services, and expansion options
• Conduct monthly check-ins with key clients to gauge satisfaction and resolve any issues proactively
• Drive sales of IKSANA’s ancillary revenue bundles (meeting rooms, events, virtual offices, etc.)
• Mentor and upskill the on-ground team to support and enhance the sales function  
• Contribute to the development of the sales playbook, proposal templates, sales decks, and other sales collateral.
• Manage inbound and outbound leads—including client visits, proposals, negotiations, and closing transactions—across all channels.
• Coordinate with operations and maintenance teams to ensure timely resolution of client concerns as per defined TATs.
• Ensure customer retention through strong after-sales service, proactive communication, and consistent client satisfaction.
• Maintain a centralized CRM for all Dehradun centers to ensure accurate lead tracking, timely follow-ups, and effective weekly/monthly reporting.
• Stay updated on competitor activities, including new launches, pricing, offers, and market trends in the flexible workspace sector, to enhance sales strategy and outreach effectiveness.

Requirements

• Bachelor's degree in Business Administration or an equivalent field (MBA is a plus)
• Prior work experience in B2B enterprise sales, preferably in Hospitality, Real Estate, Telecom, or similar sectors
• Ability to build and manage relationships with channel partners and enterprise clients
• Excellent written and verbal communication skills in English
• Strong proficiency in MS Excel
• Ability to work independently in a startup environment, with a strong sense of responsibility and ownership.

Join us in shaping the future of work—and of the region.