Assistant Manager – Facilities Management

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About iKSANA

IKSANA is a purpose-driven coworking and managed office ecosystem, committed to empowering professionals, startups, and enterprises in India’s emerging cities. As Dehradun’s leading provider of accessible, value-led workspaces, we deliver thoughtfully designed, hospitality-inspired environments alongside a vibrant community and a full suite of business support services. IKSANA bridges the best of global standards with deep local roots. From solo entrepreneurs to startups to established enterprises, we empower enterprises of all sizes to grow through collaboration, flexibility, and comprehensive growth support.

The Role:

We’re looking for a proactive and dependable Assistant Manager – Operations & Facilities Management to ensure seamless day-to-day functioning of our centers. This role requires strong ownership, attention to detail, and people skills to deliver a smooth and high-quality member experience across all touchpoints. The ideal candidate should be hands-on, process-driven, and capable of coordinating vendors, teams, and on-ground operations while upholding IKSANA’s hospitality-first service standards.

What you’ll do:

• Oversee and ensure daily operational excellence and uninterrupted 365x24x7 availability across IKSANA centers to ensure seamless member experience
• Oversee all housekeeping operations, ensuring consistent cleanliness and upkeep across common areas and offices
• Recruit and train housekeeping supervisors and staff to meet performance and service standards
• Create and manage staff schedules, rosters, assign daily tasks, and ensure efficient team workflow
• Establish and enforce housekeeping SOPs for cleanliness and hygiene
• Plan and manage housekeeping budgets with a focus on resource efficiency and cost control
• Oversee procurement and inventory of cleaning supplies and equipment, ensuring quality and cost-effectiveness
• Provide ongoing training to housekeeping and support staff on industry best practices
• Manage facility-related escalations and resolve them promptly with minimal disruption
• Supervise utilities, power backups, internet uptime, and infrastructure maintenance
• Coordinate with AMC vendors, service providers, and third-party contractors
• Support onboarding and offboarding of clients, ensuring readiness and presentation of spaces
• Ensure compliance with building regulations and policies including fire safety, FSSAI, and related protocols
• Remain available to support and guide the on-ground team during emergencies and crisis management

Requirements

• Bachelor’s degree in Operations, Facilities, Hospitality, or related field
• 3–6 years of experience in operations or facilities management (coworking, hospitality, or commercial real estate preferred)
• Strong people management and vendor coordination skills
• Process-driven with a sharp eye for detail, presentation, and service quality
• Comfortable using Excel and basic facility management tools
• Dependable, responsive, and committed to high service standards
• Positive attitude and eagerness to grow into a senior role as the company scales

Join us in shaping the future of work—and of the region.