106 Retention Management Jobs - Page 3

Role & responsibilities Developed and implemented a successful customer loyalty strategy within the business ecosystem. Designing of program processes along with SOP for clear visibility of goals. Campaign Designing and Management. Ensured customer engagement was effectively aligned within the ecosystem. Oversaw the seamless backend deployment from the factory to centralized IT infrastructure. Implemented a unified loyalty environment encompassing the complete product portfolio. Designed a reward fulfillment strategy and integrated partners into the backend. Successfully deployed on-ground teams aligned with organizational objectives. Participation in Fabricators, Carpenters, and Contractors meetings, fostering important relationships. Integrated multiple communication channels into the program infrastructure for enhanced effectiveness. Project Budgeting and payout planning.

Should have adequate exposure of HR function, policies Managing performance system for performance measurement, training & development, general administration and public relations.

Number of Openings* 1 ECMS Request no in sourcing stage * 526903 Duration of contract* 3 Months Total Yrs. of Experience* 10+ Relevant Yrs. of experience* (Total and Relevant cannot be the same which results in sourcing irrelevant talents) 8+ Detailed JD *(Roles and Responsibilities) SAP Data Archiving Specialist - FICO module: Experience: Minimum 8-10 years of experience in SAP FI & CO modules Prior experience with SAP FICO archiving projects Experience with OpenText or other document management systems. Experience with SAP HANA or other database technologies Key Responsibilities: Data Archiving Implementation: Implement archiving objects specific to Finance & Controlling functions including FI_DOCUMNT, VERTEX LOGS and WORKFLOW Configure archiving programs and processes to identify, archive, and delete data according to retention policies. Test archiving procedures to ensure data integrity and efficient data retrieval from the archive. Data Retention and Compliance: Design and implement data retention policies for FI & CO module data, aligning with industry regulations and company requirements. Ensure compliance with data protection laws and regulations, when archiving FICO data. Develop and maintain documentation related to data retention policies and archiving procedures. System Optimization: Analyze and optimize data archiving processes to reduce SAP database size and improve system performance. Monitor data archiving processes and identify areas for improvement. Collaborate with other SAP functional consultants (e.g., SD, MM) to ensure consistent data archiving practices across the SAP landscape. Problem Solving and Support: Train users on data archiving procedure Troubleshoot data archiving issues and provide support to users. Participate in data archiving projects and provide expert guidance on data archiving best practices. Required Skills: SAP FICO Module Expertise: Deep understanding of SAP FI & CO processes and tax integration using Vertex SAP Data Archiving Knowledge: Extensive experience with SAP data archiving tools and techniques, including SARA, archiving objects and retention management. Technical Skills: Experience with ABAP development for customizing archiving objects. Familiarity with SAP database management and performance optimization techniques. Knowledge of SAP landscape management and integration with other modules. Mandatory skills* SAP FICO Desired skills* SAP FICO Domain* MFGSAP Max Vendor Rate in Per Day (Currency in relevance to work location) 12000 INR/Day Delivery Anchor for screening, interviews, and feedback* Prabhu S Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Hyderabad, Pune, Chennai BGCheck (Pre onboarding Or Post onboarding) Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * Yes

Job Description The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help the company expand Maintain existing business Work on client management & internal coordination for performance campaigns. Be the bridge between the client and the media team + media team & creative team Sharing creative input on ideas and campaigns by having primary experience in managing & interacting with online consumers and brands. Managing multiple client accounts for Media specifically. Drive client retention, renewals, upsells and client satisfaction. Think critically when planning to assure project success Qualifications Bachelors degree or equivalent experience 1- 2 years of prior agency-related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented

Develop and execute engagement strategies aligned with company goals such as recognition, wellness, and internal events. Enhance the employee journey from on boarding to exit, improving touch points and reducing friction with effective communication to ensure employees stay informed and engaged. Collect and compile meaningful HR metrics from current process and policy parameters to identify areas of improvement for enhancing employee experience. Assist in the planning and implementation of key organizational/HR initiatives. Collaborate with HR. Business partners and business teams to execute programs in a timely and effective manner. Responsible for building, maintaining, and upgrading KRAs, SOPs, Process Maps and creating documents on various new and existing processes. Management and delivery of projects with the highest levels of performance, reliability, usability, and customer delight. Identification and prioritization of projects with an understanding of Impact Will be required to work in a highly dynamic work environment which requires strong skills in terms of cross-functional team coordination, consensus building among various verticals within the organization and across departments to achieve overall business objectives in a timely & efficient manner.

The role involves driving sales for Brigade residential portfolio through Existing customers & Referrals. Generation of repurchase & Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities & Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral & Loyalty events during Launches and drive Sales. Support Project sales team in Referral & Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation & sales. Adherence to lead management system & MIS reporting. Implement the organization's loyalty program strategy in a particular geography and drive the same. Liaison with regional referral leads to gather both quantitative and qualitative customer feedback on referral program activities. Regular visits to projects, observe customer interactions and suggest improvements/tweaks in referral program construct. Monitor and report competitor referral and loyalty program initiatives at regular intervals. What are we looking for?(Specific Skill Set) The incumbent needs to be multitasker and good at stakeholder management. Good communication & Presentation skills. Passionate about sales & should be able to Self-source business through lead generation activities. Interested candidates are requested to share their updated CV to nibeditan@brigadegroup.com for further consideration

The Client Account Specialist (CAS) liaises with First Advantages Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. The CAS helps transition customers from the sales and implementation process into the support phase. CAS is responsible for fostering relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any customer. CAS fosters relationships with customers and provides them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business. Roles and Responsibilities: Timely Case Management & Inquiry Resolution - Complete all case management-related inquiries assigned within the Salesforce platform while adhering to established service levels. Ensure that all customer interactions are handled efficiently and effectively. Salesforce Account Monitoring & Maintenance - Monitor, enter, update, and close Salesforce Accounts, Files, and/or Case records. Maintain accurate and up-to-date information to support seamless case management. Proactive Customer Communication - Provide timely follow-up to customers, keeping them informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep relevant case information updated within Salesforce to facilitate accurate reporting. Collaboration with Sales Team - Identify and collaborate with the sales team on leads to contribute to the organization s overall revenue generation and growth. Foster strong relationships to enhance sales opportunities. Account Retention Management - Maintain account retention targets by developing and nurturing relationships with key decision-makers. Ensure customer satisfaction and loyalty through effective engagement strategies. Customer Feedback & Product Improvement - Obtain first-hand customer information and make recommendations for improvements to products and services. Actively seek feedback to drive enhancements. Relationship Development - Identify and develop multi-level relationships with key decision-makers to ensure retention and relationship stability. Leverage these relationships to support business objectives. Product Expansion Proposals - Propose additional products and services to expand the organization s footprint within existing accounts. Identify opportunities for upselling and cross-selling. Leadership Collaboration on Product Enhancements - Identify and partner with the leadership team on any product gaps and/or enhancements. Collaborate to ensure that customer needs are met effectively. Additional Duties as Assigned - Perform other duties as assigned by management, demonstrating flexibility and a willingness to support team objectives. Required Skills & Qualifications Proven experience in case management or customer service roles. Proficiency in Salesforce or similar CRM platforms. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem-solving skills and attention to detail. Experience in sales support or account management is a plus. Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs. Proficiency in creating and delivering PowerPoint presentations to effectively communicate ideas and information to various audiences. High proficiency in standard MS Office applications (Outlook, Word, Excel & PowerPoint). Education & Experience Full-time Graduation (any discipline) Minimum of 2 years of call center or related experience preferred. Familiarity with productivity software, CRM systems and other call center technologies preferred. Salesforce CRM experience is a plus. Working Environment Hybrid (Location: Mumbai / Bangalore) United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Client Account Specialist - (CAS/SCAS) - Mumbai/Bangalore - First Advantage Mumbai, Maharashtra, India Play Video Job Info Why First Advantage Apply The Client Account Specialist (CAS) liaises with First Advantages Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. The CAS helps transition customers from the sales and implementation process into the support phase. CAS is responsible for fostering relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any customer. CAS fosters relationships with customers and provides them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business. Roles and Responsibilities: Timely Case Management & Inquiry Resolution - Complete all case management-related inquiries assigned within the Salesforce platform while adhering to established service levels. Ensure that all customer interactions are handled efficiently and effectively. Salesforce Account Monitoring & Maintenance - Monitor, enter, update, and close Salesforce Accounts, Files, and/or Case records. Maintain accurate and up-to-date information to support seamless case management. Proactive Customer Communication - Provide timely follow-up to customers, keeping them informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep relevant case information updated within Salesforce to facilitate accurate reporting. Collaboration with Sales Team - Identify and collaborate with the sales team on leads to contribute to the organization s overall revenue generation and growth. Foster strong relationships to enhance sales opportunities. Account Retention Management - Maintain account retention targets by developing and nurturing relationships with key decision-makers. Ensure customer satisfaction and loyalty through effective engagement strategies. Customer Feedback & Product Improvement - Obtain first-hand customer information and make recommendations for improvements to products and services. Actively seek feedback to drive enhancements. Relationship Development - Identify and develop multi-level relationships with key decision-makers to ensure retention and relationship stability. Leverage these relationships to support business objectives. Product Expansion Proposals - Propose additional products and services to expand the organization s footprint within existing accounts. Identify opportunities for upselling and cross-selling. Leadership Collaboration on Product Enhancements - Identify and partner with the leadership team on any product gaps and/or enhancements. Collaborate to ensure that customer needs are met effectively. Additional Duties as Assigned - Perform other duties as assigned by management, demonstrating flexibility and a willingness to support team objectives. Required Skills & Qualifications Proven experience in case management or customer service roles. Proficiency in Salesforce or similar CRM platforms. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem-solving skills and attention to detail. Experience in sales support or account management is a plus. Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs. Proficiency in creating and delivering PowerPoint presentations to effectively communicate ideas and information to various audiences. High proficiency in standard MS Office applications (Outlook, Word, Excel & PowerPoint). Education & Experience Full-time Graduation (any discipline) Minimum of 2 years of call center or related experience preferred. Familiarity with productivity software, CRM systems and other call center technologies preferred. Salesforce CRM experience is a plus. Working Environment Hybrid (Location: Mumbai / Bangalore)

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview Individual will be responsible for the overall success of People Strategy and Operations function by playing a trusted & strategic partner for business teams & driving operational excellence with the help of data to drive business outcomes. They will be the compliance custodian of all people processes alongside being the growth enabler for self and cross functional teams. Your Impact: Drive and lead performance management, talent management initiatives, compensation interventions, attrition & retention management with Business Partner with internal people leadership and business leadership to integrate, support & drive the core values, creating ways to keep them vital for the organization Possess strong business acumen in the IT industry, with a solid understanding of systems, processes, organizational policies, legal frameworks, and government reporting regulations that impact human resources functions and compliance requirements Multi-task on priorities in an agile work environment and must be a team player Have excellent interpersonal skills and an ability to handle ambiguous situations Must be able to manage high pressure business partnering role Your Skills & Experience: Enabling Your Potential: Drive the implementation and timely execution of merit increases, bonuses, and promotions as per the annual schedule. Lead the closure of key organizational priorities related to EYP (Employee Yearly Planning) elements, including OKRs, goal setting, wrap-up discussions, and regular check-ins. Drive talent reviews and employee profiling across business units to support informed people related decision-making. Empower business teams to adopt a proactive and consistent approach to performance management. Ensure end-to-end closure, compliance, and governance of performance-related processes, including the issuance of warning letters, show cause notices, and Performance Improvement Plans (PIPs). Change Management: Be part of the Process improvements forums to give views on the current processes and to improve it further. Enable the team lead to communicate/ roll out the change process, get stakeholder buy in and drive the change in partnership. Engagement & Retention Management: Pulse checks, regular connect with key stakeholders, facilitating Rewards & Recognition Programs, driving enablement sessions on people processes. Determining high risk individuals/teams through conversations, exit interviews for understanding separation reasons, monitor individual morale, analyze survey data, and develop and implement corrective action plans Data Curator & Analytics: Adept at problem definition, data collection, and fact-based analysis to draw meaningful conclusions. Skilled in synthesizing insights and strategically presenting findings for impactful use. Proficient in leveraging data and dashboards to develop independent perspectives and drive informed, strategic business decisions Compensation interventions: Administer performance review and compensation programs ensuring effectiveness, compliance, and equity within the organization Employee Relations: Grievance handling, escalation management and appropriate resolutions of all people related issues. Responds to queries regarding policies, procedures, and programs Special Projects: Opportunities are given to contribute and participate at organizational level projects Set Yourself Apart With: Strong written and verbal communication. Efficiency at articulation and assertiveness Proficient in Microsoft Windows, Word, Excel, PowerPoint & Outlook Skilled in leveraging AI tools to streamline daily operations and enable rapid, efficient responses Efficient in time management and prioritization Qualifications A Tip from the Hiring Manager: High on learnability, operational excellence and willingness to learn strategic know-how Strong analytic mindset and willing to learn on the job Being assertive and adaptable to ambiguous and difficult situations The person should have a strong analytical mindset along with being a people person Minimum 5+ years of related professional work experience. Minimum MBA degree required Additional information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 2+ years Salary : Negotiable Job Description : What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 2 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Position- Manager-HR We are seeking a seasoned and results-driven Manager HR to spearhead initiatives focused on early attrition management and lead impactful employee engagement programs across the organization. This people leadership role is pivotal in shaping a high-performing HR team, fostering a positive workplace culture, and aligning human resource strategies with overall business objectives. Key Responsibilities: Employee Engagement & Culture Building: Design and lead employee engagement programs to enhance morale and productivity. Promote a positive and inclusive workplace culture. Partner with leadership to develop recognition, wellness, and communication strategies. Monitor engagement levels and act on feedback to improve employee satisfaction. Organize team-building, CSR, and cultural events. Early Attrition Management: Analyze attrition trends, especially within the first 90 days of employee tenure. Partner with operations and training teams to enhance onboarding effectiveness. Create and execute retention strategies to reduce early exits. Conduct early tenure feedback, stay interviews, and root cause analysis. Drive continuous improvement initiatives to enhance new hire experience. People Management: Lead, mentor, and develop a team of HR professionals. Foster a high-performance culture with a focus on continuous learning and collaboration. Manage team performance, goal-setting, and succession planning. Key Requirements: Education: MBA/PGDM in Human Resources or related field. Experience: 15+ years of progressive HR experience with a strong focus on Employee Engagement, Early Attrition and Retention . Industry Preference: BPO/ITeS/High-volume hiring environment preferred. Proven experience in creating data-driven HR strategies and execution plans. Excellent interpersonal, leadership, and stakeholder management skills. Strong analytical mindset with proficiency in HR metrics and reporting. What We Offer: A dynamic work environment that values innovation and collaboration. Opportunities for professional growth and leadership development. A supportive culture that fosters work-life balance and employee well-being. Please share your resume at Lipi.Jhingran@igtsolutions.com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds

Key Responsibilities Identify and target new clients requiring first-mile, last-mile, warehousing, fleet, or logistics support. Pitch customized supply chain solutions to decision-makers (CXOs, Logistics Heads, Procurement Managers). Conduct market research, competitor analysis, and lead generation through various channels. Develop proposals, quotations, and commercial agreements aligned with client requirements. Coordinate with operations and logistics teams to ensure solution feasibility and service quality. Achieve assigned sales targets, revenue goals, and account acquisition metrics. Build long-term relationships with clients and identify upselling/cross-selling opportunities. Maintain accurate CRM records, reporting pipelines, and customer touch points. Key Requirements: Bachelors degree in Business, Supply Chain, Logistics, or related fields. MBA is a plus. 35 years of experience in B2B sales or business development, preferably in logistics or SCM. Strong understanding of supply chain models (first-mile, last-mile, warehousing, 3PL, etc.). Excellent communication, negotiation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM tools, MS Office/Google Workspace, and data interpretation. What We Offer: Competitive salary with performance-based incentives. Opportunity to work with fast-growing supply chain innovators. Exposure to enterprise-level clients and large-scale supply chain projects. Career growth and learning opportunities in logistics and operations.

Job description Roles and Responsibilities Collaborate with leadership to align talent strategies with business goals by building the right capabilities, structures, and processes across departments. Understand business priorities and workforce challenges to support people-related solutions effectively. Assist managers in forecasting workforce needs and planning for future talent requirements. Analyze internal talent trends to develop targeted HR initiatives, policies, and programs. Handle complex employee relations matters, ensuring fair investigations and resolutions. Drive employee engagement through department-level initiatives that improve team culture and motivation. Work closely with leaders and employees to foster strong working relationships, boost morale, and enhance retention Manage the performance management cyclefrom setting goals to evaluating outcomes. Provide guidance on HR policies and ensure consistent implementation. Support training evaluations and guide managers on improving their leadership capabilities. Desired Candidate Profile 8 to 12 years of experience in HR Business Partner (HRBP) roles, with proven exposure to employee relations, HR compliance, performance management, and HR initiatives in same or similar industry Strong understanding of HR operations within a corporate setting. Hands-on experience in using tools like G Suite, MS Word, and Excel. Open to working in US and rotational shifts. Perks and Benefits Competitive salary based on experience. Multicultural and international work environment. Continuous opportunities for professional development.. Shift Timing : Night shift

The primary responsibilities of this role include: Partner to drive Initiatives for Retention/Arresting Attrition Initiatives to develop a culture of high-performance, deep employee connect, and care Prompt resolution of staff grievances to maintain cordial management-employee relation Talent Initiatives to improve Talent Density High Performance Culture Key Responsibilities 1. Retention Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders. Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain. Strategize and ensure execution of Employee Relations initiatives across the organization. 3. Policy, Process Compliance Update and implement HR policies and conduct presentations and refresher training. Investigate policy violations and take appropriate disciplinary actions. 4. Employee Engagement Activities Organize motivational, team-building, and business-related activities, including floor games and quizzes. Conduct and analyze employee engagement surveys and implement plans to improve engagement scores. 5. Recognition Reward Develop strategies for recognizing and rewarding associates, including managing award ceremonies from planning to execution. 6. Grievance Management Address employee queries, grievances, and escalations promptly. Act as a mediator between management and employees to resolve issues effectively. 7. Exit Management Attrition Analysis Conduct exit interviews and escalate any arising issues. Prepare monthly attrition reports, track trends, and formulate retention strategies. Conduct one-on-one meetings with critical talent and communicate insights to leadership. 8. Communication Change Management Ensure effective communication on policy guidelines, employment processes, and benefits. Conduct workshops and surveys, and manage initiatives related to change management. Develop content for communications aligned with leadership input. 9. Data Analysis Reporting Maintain updated employee databases and prepare monthly reports. Track events, confirmations, exits, and other relevant data points.

Manages all people and competence related aspects and processes (on operational, global and strategical level) and continuously develops all employees in the teams assigned, within an agile organization. Consider and analyze trends and plan the workforce requirements globally from strategic, tactical and operational perspective. Manage all people and competence related processes (i.e. PMGM, feedback processes, reward management), cooperate in assessments and guide through an agile recruiting process. Responsible for a future-proof competence set-up of the organization and actively drive corresponding measures (i.e. employee retention management, career and succession management). Act as a coach, mentor, change promoter and consulting partner for the organization and employees assigned. Your Qualifications University degree in HR Administration, Business Administration 3 to 5 years

Position/Title: Junior HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 3+ years Qualification: Bachelor's Degree/ MBA Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com/careers/ About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelors degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

JOB DESCRIPTION - Welcome to Dyninno India - a place where passion and expertise meet to create inventive travel and technology solutions. We're part of the global Dyninno Group that provides innovative products and services in finance, travel, and entertainment across 50 markets. In 2024, Dyninno proudly celebrates its 20th anniversary .Our team of over 5,400 professionals in 23 offices worldwide is dedicated to building a culture that celebrates innovation, hard work, and growth. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions - Trevolution, Multipass, and Dynatech. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available. Another one of our ventures, Multipass, is an innovative bank challenger that provides multi-currency accounts for businesses that transact globally. Our clients can manage their finances without delays anywhere in the world, allowing them to focus on what really matters - growing their business. Finally, our Dynatech team is a group of cutting-edge IT professionals who are constantly pushing the boundaries of technological advancement to deliver innovative solutions for our clients. At Dyninno India, we believe in the power of talent and strive to provide a supportive and stable environment that enables our teams to unleash their full potential and achieve great things. Role & responsibilities Coordinate the end-to-end onboarding process to ensure a smooth, structured, and welcoming experience for new hires. Schedule and facilitate orientation sessions covering company overview, policies, and system setup. Provide continuous support to new joiners throughout onboarding and probation, acting as their primary point of contact for queries or concerns. Maintain accurate onboarding records and track key metrics (e.g., completion timelines, feedback scores, performance) to monitor effectiveness and scalability. Collaborate with HRBPs to conduct monthly manager-employee feedback sessions during probation. Explore and implement innovative, scalable onboarding approaches to enhance experience and impact. Plan and execute employee engagement activities, team-building initiatives, and internal communication strategies. Monitor engagement metrics and recommend data-driven actions to boost morale and productivity. Conduct periodic one-on-one check-ins to assess employee well-being, satisfaction, and development needs. Collect and analyze exit feedback to identify trends and suggest improvements for retention. Act as the first point of contact for employee concerns or grievances. Address and resolve issues with professionalism and confidentiality, ensuring alignment with HR policies.

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title : Key Account Manager Location: Lucknow What you will do: Provide services to assigned business partners and maintain strong channel partner relationships. Enhance business growth of franchisees as per the business plan. Travel and meet business partners at their registered addresses, providing support for their business growth. Mentor, coach, and activate Authorized Partners (APs). Ensure regulatory and procedural compliance. Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through APs. Involve, engage, motivate, develop, lead, and drive business. Ensure service excellence. Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Who you are: Minimum 2 years of experience in the broking/financial markets industry. Good quantitative and analytical skills. Excellent oral and written communication skills. Customer service and relationship management expertise. Good knowledge of financial markets. Comfortable working in a target-oriented environment. Fluency in Hindi, English additional proficiency in the local language would be an advantage What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title : Key Account Manager Location: Bangalore What you will do: Provide services to assigned business partners and maintain strong channel partner relationships. Enhance business growth of franchisees as per the business plan. Travel and meet business partners at their registered addresses, providing support for their business growth. Mentor, coach, and activate Authorized Partners (APs). Ensure regulatory and procedural compliance. Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through APs. Involve, engage, motivate, develop, lead, and drive business. Ensure service excellence. Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Who you are: Minimum 2 years of experience in the broking/financial markets industry. Good quantitative and analytical skills. Excellent oral and written communication skills. Customer service and relationship management expertise. Good knowledge of financial markets. Comfortable working in a target-oriented environment. Fluency in Hindi, English additional proficiency in the local language would be an advantage What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title : Key Account Manager Location: Kolkata What you will do: Provide services to assigned business partners and maintain strong channel partner relationships. Enhance business growth of franchisees as per the business plan. Travel and meet business partners at their registered addresses, providing support for their business growth. Mentor, coach, and activate Authorized Partners (APs). Ensure regulatory and procedural compliance. Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through APs. Involve, engage, motivate, develop, lead, and drive business. Ensure service excellence. Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Who you are: Minimum 2 years of experience in the broking/financial markets industry. Good quantitative and analytical skills. Excellent oral and written communication skills. Customer service and relationship management expertise. Good knowledge of financial markets. Comfortable working in a target-oriented environment. Fluency in Hindi, English additional proficiency in the local language would be an advantage What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

Role & responsibilities 1. Achieving target of ROCs and regularize for future payments 2. Collecting and regularizing overdue cases 3. Maintaining three plus ROC cancellation of net sales 4. Achieving minimum ASF target 5. Escalating any collection-related issue/ deviations to the collection manager 6. Keeping abreast with organization's products and services and keeping up to date with changes.

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manageblue-collar manpower across multiple locations. The role involves overseeing thelife cycle of manpower, ensuring smooth operations related to attendance,attrition, and absenteeism management, while enhancing employee engagementand handling grievances. The successful candidate will be responsible formanaging payroll queries, incentive calculations, and data reporting tostakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word.

Role & responsibilities Analyzing and implementing strategies to reduce policy surrenders Train and support call centre and front line teams in customer retention techniques Create and present reports on surrender performance to senior management Analyze surrender trend and customer behaviour to identify risk factors Call center management Preferred candidate profile Education: Graduate/Post Graduate Work experience in years: 3-4 years experience in insurance domain Skills / experience required - Yes Level Expert or Intermediate or Beginner Other skill set: Analytic skills Well verse with Excel and advance Excel Team handling Interpersonal skills

CSM JD 2 Adtech Account Managers Very good communication skills AdTech background - Programmatic Advertising, Agency background Campaign Operations candidates should not be considered Candidate must be managing accounts, performing negotiations, discussing contracts Minimum of atleast 5 years of experience in AdTech industry is essential, besides the overall experience 6. Look for people in Account manager positions in agencies (digital marketing agencies and not creative agencies). 7. These account managers should have basic to intermediate understanding of ad-tech (Programmatic, DMP, CDP, DSP, SSP etc.) 8. Ask candidates if they have independently managed pricing negotiations, participated in pitches/ RFPs and managed end-to-end client relationships. 9. Understanding of client contracts is a plus.

Experience in BPO Industry- International only Customer service - Retention 5.5 days working- Rotational shift and off