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19 Job openings at Hinduja Global Solutions (HGS)
About Hinduja Global Solutions (HGS)

HGS is a global provider of business process management services, offering customer experience management, technical support, and analytics solutions across various industries.

Tax Manager

Bengaluru

12 - 16 years

INR 27.5 - 35.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Handle all Corporate tax matters for HGSL India which shall include Philippines branch operations tax matters as well Experience in handling tax assessments, drafting appeal papers and appearance before Commissioner Appeals / DRP proceedings. Review of tax litigation and taking effective steps to defend the companys position Should be conversant with the tax law changes in India and be updated from time to time continuously Should be aware of the tax law changes in IT / ITES industry in particular to apply the same to HGSL business scenarios and keep updating the management about the same Transfer Pricing for India and Philippines branch of India entity Should have handled transfer pricing audits in India and cross border withholding taxes and a fair knowledge of DTAA wherever the group entities are present To ensure that the India tax jobs are properly understood by the organization and the same are achieving tax compliance within the statutory timelines Provide tax advisory services to businesses and corporate management as required to enable them make informed business/strategic decisions Assessing tax risks arising out of business restructuring, divestments and advising on mitigation / optimization measures Assist in drafting policies for representing before the Finance Ministry and GST council and through various trade bodies and proactively highlighting the same before budget proposals are called for Keeping abreast of developments in policy/legislation environment and crafting strategies for tax function Responsible to minimize tax liabilities within the regulatory framework Efficient technology deployment for tax administration and compliance Set up an effective MIS system to ensure key result areas are mentioned and timely actions are taken to protect company interest To review and advise suitably the legal, finance and business organisations from time to time on customer, vendor and other contracts and position the company in a tax efficient manner Education of business teams on tax implications Preferred candidate profile Expert level knowledge of Direct tax, transfer pricing and GST Exposure to financial accounting/ financial management is preferred 5 to 7 years of experience in a large company with operations in multiple geographies Overseas; Expertise in the aspects of International Taxation is preferrable Minimum 3 years to be exclusively leading the tax projects or independently performed tax assignments Candidate should have a demonstrated hands-on approach and success in working in a team-based environment Exposure and expertise in interpreting and applying double taxation treaties

Hr Fresher

Bengaluru

0 - 1 years

INR 1.75 - 3.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities 1) Facilitate communication between Employees and Insurance Team 2) Ensure the timely, accurate response to employee/HR queries 3) Independently perform varied administrative duties related to functional area 4) Make meeting arrangements and coordinate changes in meeting schedules 5) Provide back - up support for Reporting Manager 6) Support and Maintain the organizations HRIS applications and module Preferred candidate profile 1) Bachelors degree 2) Employment Type : Permanent 3) Preferred 0-1 Years HR experience 4) Strong written and verbal communication skills 5) Strong negotiation and interpersonal communication skills 6) Intermediate experience with Microsoft Excel, PowerPoint & Word 7) Critical thinking skills & attention to detail

Reconciliation Associate

Bengaluru

1 - 5 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities The ideal candidate will be responsible for the end-to-end reconciliation of cash and financial transactions across multiple systems and accounts, ensuring accuracy, compliance, and timely resolution of breaks. This role plays a critical part in daily bank operations and regulatory compliance. Perform daily reconciliation of cash balances between the banks internal ledger systems and external bank accounts (nostro, vostro, and suspense accounts). Investigate and resolve mismatches or breaks in transactions, ensuring timely follow-up and resolution. Reconcile intra-day and end-of-day cash positions, ensuring accurate funding and liquidity management. Prepare daily, weekly, and monthly reconciliation reports and dashboards. Strong understanding of banking products, payment systems (e.g., SWIFT, CHAPS, ACH), and financial instruments. Preferred candidate profile Strong communication skills Good experience in Reconciliation Willing to work from office and Night shift (2 pm to 10 pm IST)

Sales Team Leader

Thane

1 - 3 years

INR 3.0 - 4.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities F ocuses on leading and motivating a team to achieve sales targets through outbound sales strategies . The leader manages the team, provides coaching, and may also have their own individual sales goals. The role involves a mix of sales leadership, team management, and reporting. Key Responsibilities: Team Leadership: Lead, motivate, and coach the team to achieve individual and team sales targets. Sales Performance: Meet or exceed individual sales targets and KPIs. Outbound Sales Activities: Conduct outbound calls, emails, and social media outreach to generate leads. Lead Qualification: Identify, qualify, and conduct needs analysis on potential clients. CRM Management: Maintain accurate CRM records and forecasts. Reporting: Prepare regular performance reports and sales forecasts for management. Coaching and Development: Provide ongoing coaching, feedback, and support to team members. Strategy Development: Collaborate with the sales manager on effective sales strategies. Onboarding Support: Assist with the onboarding of new clients. Problem Solving: Address escalated customer inquiries and ensure satisfaction. Continuous Improvement: Stay updated with industry trends and improve sales skills. Qualifications: Leadership Experience: Proven experience leading and motivating sales teams. Sales Experience: Strong sales experience, particularly in outbound sales. Communication Skills: Excellent verbal and written communication skills. CRM Proficiency: Experience with CRM software and data management. Analytical Skills: Ability to analyze sales data, identify trends, and make informed decisions. Problem-Solving Skills: Ability to address challenges and find solutions. Teamwork and Collaboration: Ability to work effectively with other team members and departments. Goal-Oriented: Driven to achieve sales targets and KPIs. Preferred candidate profile - Location - Thane !!!!! Timings - 9:30 - 6:30 PM !!!!! Interested Candidates can 7977051952 !!!!

Noc Engineer - L2

Mumbai

8 - 10 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Routing – BGP / OSPF / MPLS, Switching – Layer 2 & Layer 3, BNG’s (Nokia / Juniper / Microtik) New Connectivity Configuration (Enterprise / Retail / LMO) New device integration (end to end Configuration / Testing / Acceptance) Required Candidate profile Looking for a Senior Resource to be a part of the Network team with 8-10 years of experience.

Travel Desk Executive

Bengaluru

2 - 7 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

JD Required skills: As a travel planning expert, would be the primary point of contact for the customer and able to provide end to end solutions across a gamut of travel requirements ( travel ticketing, Accommodation, Visa and Forex) This position is for Pan India operations Able to understands and apply customer travel policies Has good knowledge on travel planning processes ( Travel agency operations, GDS, Airlines, Payment solutions and the like) Able to steer the discussions with various travel requirement suppliers ( Travel Agency, hotel desk, Visa Partners and Forex / Credit Card partners) Should have exposure to travel booking interfaces, tools and applications Exposure / working knowledge on implementation of online travel solutions or any IT application Should have experience in travel agency implementation / de implementation Should have experience and knowledge on the GST process across various travel operations ( Airline, hotel, visa or any other vendor contracted for travel process / operations ) Has knowledge and experience in handling credit cards for central pay accounts and individual credit cards, reconciliation process & Payment processes. Has knowledge and experience in payments handling for credit cards Has knowledge / exposure on travel expense / settlements operations Able to liaise with various suppliers, customers and other stakeholders like HR, Finance, IT team etc Able to work with customers internationally Able to bring in process improvements and there by build in efficiency in the travel operations Bring in innovative ideas for customer engagement Reporting and maintenance of KPIs as required for the travel operations and as may be required to monitor all the vendors / suppliers Excel in service and delivery excellence leading to high customer satisfaction. Experience in being a team member in regional / global projects Responsible for all changes in the Applications / Tools deployed in the countries Prepare change requests / LH documents for changes pertaining to applications Liaise and coordinate with relevant stakeholders to analyze the impact of any change (technical , process related, compliance related, tax related etc ) Communication to all the stakeholders and employees on the changes in the applications Qualifications Any Bachelor or Masters degree preferable in Travel & Tourism Certification in IATA is preferable Basic Accounting knowledge required Additional Information At least 8 – 10 years of experience in travel and expense would be good Able to work independently and also guide the team on the travel topics Good client interfacing and people / stakeholder management skills Strong analytical skills with an ability to think out of the box Ability to work flexible hours and handle multiple priorities simultaneously Exposure to international working is preferred Meets individual and team goals

Senior Manager / DGM / GM - Business Intelligence

Mumbai

15 - 20 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Lead the creation of Dashboards, KPI Reports, and Scorecards for various business functions. Monitor (KPIs) and develop automated tools. to identify trends, patterns, and opportunities for business improvement. Work closely with Sr. Leadership team. Required Candidate profile Candidate with relevant experience in Business Analyst role and related areas. Having an experience in Qliksense, Qlikview, Automated tools.

Transport Executive

Mysuru

1 - 4 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Hi , Please find the below jd for your reference . Responsibilities: - Plan, direct, and coordinate transportation operations and logistics. - Develop and manage efficient transportation schedules and routes. - Monitor costs and implement cost-saving strategies. - Ensure compliance with safety standards and regulatory requirements. - Supervise transportation staff and drivers. - Coordinate with other departments for seamless operations. - Resolve transportation-related issues promptly. - Maintain accurate records of all transportation activities. Qualifications: - Bachelors degree in logistics, supply chain management, or related field. - Proven experience in transportation management or logistics. - Strong understanding of transportation regulations and safety standards. - Excellent organizational and leadership skills. - Ability to analyze and optimize routes and schedules. - Strong problem-solving skills and attention to detail. Skills: - Logistics management - Route planning - Cost control - Regulatory compliance - Leadership - Problem-solving - Data analysis - Communication

Territory Sales Manager

Ahmedabad, Surat

5 - 7 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Responsible for achieving sales, activation, retention and collection targets. Responsible for sales of Broadband, OTT and Set top boxes in the assigned territory. Identifying new business opportunities. Coordinating with Distributors & internal dept Required Candidate profile Territory Manager -Sales and Distribution Graduation with 5-7 years’ experience in Cable TV / & broadcasting industry, having knowledge of broadband and OTT platforms.

Hiring For Manager - Interaction Analytics, (Bangalore/Hyderabad).

Hyderabad, Bengaluru

8 - 13 years

INR 9.0 - 15.0 Lacs P.A.

Work from Office

Full Time

8+ years in Interaction analytics & Quality analytics. Establish and maintain Interaction Analytics standards and practices , metrics, and performance targets across all interaction analytics accounts. Conduct assessments of contact center operations to identify areas for improvement and potential projects Set clear performance expectations, provide regular feedback, and conduct performance reviews with the team and operations stakeholders Drive analytics initiatives across all contact center operations. Collaborate with cross-functional teams (e.g., Training, Operations, Customer Service) to implement process changes and address identified issues. Engaging with Interaction Analytics Platforms, should be quality Analyst, People management skills

Chat Support Associate - International Chat Process

Hyderabad

2 - 4 years

INR 5.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Description: Qualification: Graduate Minimum 2 years of international customer service experience supporting chat or mobile messaging channels. 5 days working and 2 days off. Should be ok with night shift, Sat & Sunday weekly off Typing speed of at least 50 WPM with 90% accuracy Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to Toggle Between Screens/Tools Excellent communication skills. Salary: Up to 5 LPA Work Location: DLF Cyber city, Gachibowli, Hyderabad 2-way cab facility will be provided. If interested please share your CV to manjula.sridevi@teamhgs.com Roles & Responsibilities: Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.) Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer. Enhance our customers experience by identifying opportunities to offer products based on Cardmembers needs. Meet and exceed quality goals, compliance regulations and productivity targets. Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms. Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.

Retention Manager

Noida, Kolkata, Mumbai, Pune, Bengaluru

8 - 10 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Responsible for the end-to-end process of customer facing Retention activity at Circles. Churn Management MIS, Collection, retrieval of boxes & assets. The Retention Manager is responsible for strategy implementation of the customer retention agenda. Required Candidate profile Preferred only from Telecom/ ISP/ Internet domain. Must have good critical thinking skills and exercise sound judgment

Key Accounts Manager - Enterprise Business

Pune

4 - 8 years

INR 6.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Responsible for solutions presentation, deal closers & achieving sales targets. Hunting, Farming, Relationship management. Key Accounts Manager Required Candidate profile Updated knowledge on industry competetion, trends and changes. Knowledge of computer usage (excel/word/ppt) is must. Willing to travel/ relocation Candidate from Telecom, ISP experience is preferred.

GM / DGM - Legal

Mumbai

12 - 15 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Litigation, Non-litigation, contracts, agreements, drafting, collection, IPR. Regulatory, DoT, CCA, Nodal, Legal Audit, Reporting, Vendor Agreements

Senior Executive - Legal

Mumbai

2 - 4 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Review/vetting of agreements, memorandum of understanding, letter of intents, term sheet, leave & license agreement, (IPR) license agreement etc. Drafting, Contracts, IPR, Vetting, Non Litigation, Agreements. Collating legal documents. Required Candidate profile Law Graduate from recognized University having post qualification experience of 2 Years in above work area. Experience of working with telecom service provider and/or Internet Service Provider.

Hiring For Senior Procurement - Bengaluru

Bengaluru

4 - 7 years

INR 2.5 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Responsibilities:- 4+ years of experience in Indirect procurement and Global Procurement. Candidate must have exp in Corporate Procurement. Candidate must have exp in Non-IT procurement. Good in Vendor Management. Good negotiation skills Must be willing to pitch into ground and do take initiative in ground level activity (Work on New office set up activity, Infrastructure side ) Must have work experience in New projects and doing ground level work of new office set ups.

Manager - Business Support

Mumbai

4 - 8 years

INR 10.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Responsible for Business support to the Sr Management. Handling database and MIS reporting. provides administrative & operational assistance to ensure smooth functioning of business. Key responsibilities also involve data analysis, report preparation Required Candidate profile Candidates with relevant experience in Business Support and Analytics. Advance Excel, Macros, Creating dashboards are preferred. Candidate who understands business acumen & with related skills is must

IDFC FIRST Bank Customer Service Executive

Thane, Navi Mumbai

0 - 5 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Role & respon Outbound Sales Process, Thane and Juinagar. This is off rolls requirement ; selected candidates will be on HGS payroll. This is one-year renewable contract. Experience - Fresher / Experience both can consider. Positions 1. Agent - Graduate / Age limit – 32 yrs- Max Salary can be offered is Up to 26K take home. Communication Skills – Good English comm skills must JOB / Interview Location 15 th Floor, Quantum Building Hiranandani Estate Thane West & 1st Floor IDFC, Mindspace Juinagar, Navi Mumbai Centralised Transportation facility is available – From Thane station, Panvel station , Kalyan Station, and Borivali Station. sibilities Graduate

International Technical Support - Chat

Bengaluru

0 years

INR 3.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Remuneration & other benefits : Freshers Grad/Undergrad. Excellent communication. Performance-based incentives will be provided. A 2-way cab facility is available. 5 Days working, 2days off. Shift timings: 4:30 pm - 1:30 pm 1st shift. 11:30 pm to 8:30 am Last Shift. Address : No. 690, 1st Floor, Gold Hill Square Software Park, Hosur Road, Bommanahalli, Garvebhavi Palya, Bengaluru, Karnataka 560068. If interested, please share CV on manjula.sridevi@teamhgs.com.

Hinduja Global Solutions (HGS)

Hinduja Global Solutions (HGS)

|

Information Technology and Business Process Management

Malad

Over 41,000 Employees

19 Jobs

    Key People

  • Partha Ghosh

    CEO
  • Ravi G. H. R. Sobti

    Executive Director
cta

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