Remote Assistant

About the Role

Remote Legal Assistant

Key Responsibilities

• Answer and screen inbound calls across multiple law firms
• Provide courteous and professional support to clients, gathering key information and ensuring smooth intake
• Schedule appointments and consultations with attorneys using firm-specific calendars
• Maintain accurate records of client communications and bookings
• Handle high call volume while ensuring attention to detail and client care
• Communicate with attorneys and firm staff as needed to confirm availability and manage calendar changes
• Ensure follow-up and reminders for scheduled calls or meetings

Qualifications

• Fluent English

  (both spoken and written) with a professional phone manner
• Prior experience in a legal, administrative, or customer service role preferred
• Comfortable working in U.S. time zones (e.g., EST/PST)
• Tech-savvy: able to manage multiple scheduling platforms (Calendly, Clio, Google Calendar, etc.)
• Highly organized, reliable, and able to multitask across multiple firm workflows
• Calm and composed under pressure with strong interpersonal skills

Work Environment

• Fully remote (must have reliable internet connection, headset, and quiet working space)
• Collaborative, fast-paced environment serving multiple law firms in various practice areas
• Training provided on firm-specific processes and tools

Why Join Us?

• Work with a dynamic team of U.S. law firms from the comfort of your home
• Gain exposure to multiple areas of law and legal operations
• Opportunity for long-term growth and professional development
• Make a real impact by improving client service and efficiency across several legal practices