Relationship Manager – SME / Branch Banking

About Us:

BankersKlub is India’s first and only fintech aggregator platform built and designed exclusively for former/retired bankers. The platform redeploys India’s pool of experienced former bankers, leveraging their diverse and regulatory expertise, credit knowledge, and above all, grassroots understanding of the financial ecosystems. It also serves as a unified lending interface (ULI), facilitating a range of lending solutions such as personal, car, home, LAP, and unsecured business loans, along with loans against mutual funds and shares.

Mission:

We are looking for a dynamic and driven Relationship Manager to manage and grow relationships within the SME and Branch Banking segments. The ideal candidate should have a sound understanding of retail and business credit, experience in lender coordination, and a strong network within the banking ecosystem. You will play a critical role in banker onboarding, transaction facilitation, and client servicing.

Position Overview:

Job Title: Relationship Manager – SME / Branch Banking

Company: BankersKlub

Chandigarh, Indore, Ludhiana, Mumbai, Bengaluru, Hyderabad

Experience: 3–4 years (preferably in SME or Branch Banking)

Salary: As per industry standards + performance-based incentives

Qualification: Graduate or Postgraduate in Finance, Business, or a related field

Key Responsibilities

1. Develop and manage relationships with SME clients, ensuring high levels of client satisfaction and retention.
2. Understand client requirements and provide customized banking and lending solutions.
3. Conduct financial and credit assessments; coordinate with internal credit and risk teams at banks.
4. Engage with lenders and financial institutions for credit underwriting, deal structuring, and closure.
5. Onboard and activate bankers across regions to facilitate lending and financial product offerings.
6. Track, monitor, and report on the pipeline of leads, proposals, and conversions.
7. Stay updated on regulatory changes, market trends, and credit product developments.
8. Collaborate closely with internal teams including Credit, Legal, and Operations to ensure seamless execution of transactions across multiple products such as Personal Loans, Car Loans, Home Loans, Loans against Property, Unsecured Business Loans, as well as Loans against Mutual Funds and Shares.
9. Collaborate with internal product teams to drive cross-selling of wealth management solutions and financial products.
10. Identify, engage, and onboard former and retired banking professionals across regions in alignment with organizational needs.
11. Act as a point of contact for all banker-related queries and support requirements.
12. Monitor engagement levels, deal participation, and performance metrics of onboarded bankers.
13. Maintain and regularly update the MIS for all onboarded bankers, their activity status, deals sourced, and engagement history.
14. Generate dashboards and reports to provide actionable insights to internal teams.

 Must Have

1. Good understanding of retail credit, SME finance, working capital, and unsecured lending.

2. Entrepreneurial mindset with a strong drive to take ownership and consistently deliver impactful results.

3. Prior experience in banker onboarding, channel activation, or lender coordination is a plus.

4. Proficiency in MS Office; familiarity with CRM and pipeline tracking tools.

5. Analytical mindset with the ability to interpret data and derive actionable insights

6. Previous experience in Banking & MSMEs across Startup ecosystem or exposure to FINTECH/BFSI vertical