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10.0 years

3 - 6 Lacs

Hyderābād

On-site

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. JOB SUMMARY The Senior Manager, Data and Analytics is a key leadership position that will be responsible for collecting and analyzing customer data in order to identify opportunities to deliver and enhance the customer experience. This position participates and partners with company leaders to establish organizational plans and objectives and will have strong data analysis and leadership skills using the 'voice of the customer' and business insights to define and drive a customer experience program of improvements. In addition, the Senior Manager will be capable of building strong relationships with stakeholders in technology, product, sales, customer engagement and marketing to influence improvements that will benefit the customer. This role may lead a small team of specialized professionals or multiple programs, policies or functions of considerable scope and impact. Essential Duties/Responsibilities Establish clear direction on the approach for collecting client feedback. Analyze qualitative and quantitative data to generate insights, leverage and consolidate transactional, behavioral, demographic, survey, and Voice of Customer (VOC) feedback data to inform stakeholders and to identify, size and address business issues and opportunities to improve NPS, revenue and retention. Leverage analytical tools such as, Qualtrics, Tableau, and SAS to analyze customer behavioral data and open-ended customer feedback received through various sources, including Net promoter surveys, CSAT surveys, website and app intercept feedback, product feedback, customer engagement data, and customer demographic data. Collaborate and influence key stakeholders to deliver customer experience improvements Recommend product, process and training improvements. Connect the insights from VOC feedback throughout the customer journey and client behaviors to TriNet’s Net Promoter Score (NPS). Evangelize the importance of actively listening to customers and drive changes based on what we learn from understanding what they are telling us. Deliver new and improved business processes and provide product insights to address customer pain points and, thereby, improves our customers’ overall satisfaction with TriNet. Fosters a learning culture within the team focused on coaching, regular feedback, accountability, and development that energizes colleagues. Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education Bachelor's Degree in business management or related field; advanced degree preferred Work Experience Typically 10+ years of related management experience Typically 5+ years related research field experience such as customer, VOC and experience management Knowledge, Skills and Abilities Extensive experience related to data analysis (preferably leading a VOC team) Ability to define client experience strategy and deliver to C-suite Strong customer experience focus Strong stakeholder management and relationship skills Extensive knowledge of the Client feedback and survey best practices Experience with connecting and analyzing large datasets Expertise in presenting data visually to provide a clear, compelling story Understanding of how to apply statistical methods to identify drivers of business results based on customer feedback and customer journey touchpoints Experience with unstructured data analysis, including voice and text analytics Strong ability to analyze quantitative and qualitative data, optimize data sets, tools, and analysis techniques to drive business outcomes. Excellent verbal and written communication skills Ability to communicate with employees at all levels of the organization Ability to maintain confidentiality of corporate data Excellent interpersonal skills Excellent presentation and facilitation skills A demonstrated commitment to high professional ethical standards and a diverse workplace Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities Proven leadership experience, with the ability to motivate and develop a high-performing team. Proficient in Microsoft Office Suite, PeopleSoft and SalesForce Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Posted 7 hours ago

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55.0 years

6 - 8 Lacs

Noida

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, “as-is/ to-be” analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology​ Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR – Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Posted 8 hours ago

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4.0 - 16.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Overview: We're looking for an experienced Mid & Senior UX Researcher to lead research initiatives across multiple product areas. The candidate will have deep expertise in user research methodologies and significant experience applying these in various domains. Key Responsibilities: - Deep expertise in a wide range of research methodologies, both qualitative and quantitative - Analyze research data and synthesize findings into actionable insights - Present research findings clearly and persuasively to various audiences - Proven track record of translating research insights into successful product innovations - Collaborate with cross-functional leadership to align research efforts with business goals - Collaborate with designers, product managers, and other stakeholders to inform product decisions - Demonstrated ability to work across multiple domains and quickly master new subject areas Requirements: - 4-16 years of experience in UX research - Bachelor’s degree in human-Computer Interaction, Psychology, Anthropology, or related field - Proficiency in a variety of research methods (e.g., usability testing, interviews, surveys, field studies) - Experience with research tools like User Testing, Lookback, Qualtrics, etc. - Strong analytical and problem-solving skills - Excellent communication and presentation skills - Ability to work across multiple domains and quickly grasp new concepts

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

This role is based at our Mumbai office and requires employees to be in the office 3 days in a week. The shift time for this role is 5 pm to 2 am - US Shift. GLG research connects clients across all industries with data driven insights using our B2B panel built from the world’s largest and most varied source of first-hand expertise. We offer market insights by providing access to our industry-leading expert panel, as well as full-service custom market research project management and quality review based. Our team of quantitative market research specialists support all phases of client engagement, from scoping and questionnaire design to panel selection, quality review, and data interpretation and visualization to meet our client’s objectives. The APAC Surveys team is responsible for survey writing, programming, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills across cultural boundaries, and a keen analytic outlook. Successful APAC Surveys team members have a passion for creative problem solving, client service and project management. GLG is seeking an Engagement Manager to lead the Research Team in Mumbai providing evening support for our APAC business. You will join a growing Global Research Team which collaborates with GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies, as well as colleagues throughout GLG. You will lead the end-to-end execution of survey projects from project pitching & scoping to fielding & quality control in conjunction with your counterparts on the APAC day-time shifts. You will also act as a surveys subject matter expert for colleagues in other GLG teams. Responsibilities Include (but are not limited to): Executing quantitative research projects in whole or in part on behalf of GLG clients Creating effective partnerships across business functions, helping to advance relationships and outcomes within GLG Translating complex client problems into components and actionable research objectives Providing perspectives (methodology, industry, or client insights) to clients throughout the project lifecycle including the ability to direct to alternate or multiple methodologies where appropriate Coaching others on the team different communication styles enabling them to respond effectively in different client scenarios. Navigating complex discussions, suggesting specific actions and identifying suitable next steps Strategic thinker, that can identify creative and innovative ideas to find new solutions and commercial growth opportunities. Drive service experiments to improve user experience At a minimum, you will have the following: Bachelor’s degree or higher 5 years of experience within client service and/or project management in quantitative market research Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment Experience analyzing results and/or communicating survey results to stakeholders We would love if you also have most of these qualifications: Experience or exposure with questionnaire and survey writing/programming (Decipher, Qualtrics, SurveyMonkey or a similar platform) Superior writing, logic, and interaction skills; including oral and organizational skills Proven ability to work in a rigorous, fast-moving environment Excellent conceptual and analytic skills Ability to handle multiple projects and prioritize, identify, and solve problems Strong problem-solving skills, dedication, and patience allowing you to complete and rigorously review every stage of challenging project work Past experience working EST hours from India

Posted 13 hours ago

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10.0 years

0 Lacs

India

Remote

Role Overview We are seeking a Senior UX Researcher with 10+ years of experience to join our UX Research team. In this role, you will lead research initiatives to enhance tools and workflows that enable creators (e.g., developers, admins, and business users) to build, customize, and optimize enterprise solutions. Collaborating with cross-functional teams, including product designers, engineers, and product managers, you will uncover user needs, validate design solutions, and drive data-informed product strategies. Your expertise in qualitative and quantitative research, enterprise software, and user behavior will help deliver seamless, accessible, and delightful experiences. Key Responsibilities Lead User Research : Design and conduct qualitative and quantitative studies (e.g., usability testing, interviews, surveys, contextual inquiries) to understand the needs, behaviors, and motivations of platform users, including developers, IT admins, and business process owners. Shape Research Strategy : Define research objectives, develop research plans, and select methodologies to address complex questions about user workflows and platform usability. Align research with business and product goals. Synthesize Insights : Analyze data to generate actionable insights, user personas, journey maps, and workflow analyses. Present findings through reports, presentations, and visualizations to influence product strategy and design. Collaborate Cross-Functionally : Partner with UX designers, product managers, engineers, and accessibility specialists to integrate research insights into the design and development of creator-focused tools. Usability Testing & Validation : Conduct iterative usability testing on prototypes, wireframes, and live products to validate designs and identify opportunities for improvement in complex workflows. Mentor & Lead : Mentor junior researcher s, foster a culture of research excellence, and advocate for user-centered design principles across the organization. Competitor & Market Analysis : Perform competitive analysis and exemplar studies to benchmark platform tools against industry standards and identify trends in enterprise solutions. Innovate Research Practices : Stay current with UX research trends and tools. Introduce innovative approaches (e.g., remote testing, AI-driven analytics) to enhance research efficiency and impact. Advocate for Accessibility : Ensure research and design recommendations align with accessibility standards, creating inclusive experiences for diverse users. Qualifications Experience : 10+ years of professional UX research experience, with at least 5 years in a senior or lead role, ideally in enterprise software, SaaS, or platform-based products. Experience with developer tools, workflow automation, or low-code platforms is a plus. Technical Skills : Expertise in research methods, including usability testing, contextual inquiries, surveys, card sorting, A/B testing, and ethnographic research. Proficiency with UX research tools (e.g., UserTesting, Lookback, Hotjar, Maze, Qualtrics). Familiarity with data analysis tools (e.g., SPSS, R, Google Analytics) and design tools (e.g., Figma, Sketch) is a plus. Basic understanding of enterprise software architecture, APIs, or low-code platforms to collaborate with engineering teams. Soft Skills : Exceptional communication and storytelling skills to present complex findings to technical and executive audiences. Strong collaboration and empathy to advocate for user needs in cross-functional teams. Leadership and mentorship skills to guide junior researcher s and influence team culture. Domain Knowledge : Deep understanding of enterprise user personas (e.g., IT professionals, developers, business analysts) and their workflows. Familiarity with enterprise platforms or similar solutions (e.g., workflow automation, app development tools) is desirable.

Posted 14 hours ago

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Manager, Data and Analytics is a key leadership position that will be responsible for collecting and analyzing customer data in order to identify opportunities to deliver and enhance the customer experience. This position participates and partners with company leaders to establish organizational plans and objectives and will have strong data analysis and leadership skills using the 'voice of the customer' and business insights to define and drive a customer experience program of improvements. In addition, the Senior Manager will be capable of building strong relationships with stakeholders in technology, product, sales, customer engagement and marketing to influence improvements that will benefit the customer. This role may lead a small team of specialized professionals or multiple programs, policies or functions of considerable scope and impact. Essential Duties/Responsibilities Establish clear direction on the approach for collecting client feedback. Analyze qualitative and quantitative data to generate insights, leverage and consolidate transactional, behavioral, demographic, survey, and Voice of Customer (VOC) feedback data to inform stakeholders and to identify, size and address business issues and opportunities to improve NPS, revenue and retention. Leverage analytical tools such as, Qualtrics, Tableau, and SAS to analyze customer behavioral data and open-ended customer feedback received through various sources, including Net promoter surveys, CSAT surveys, website and app intercept feedback, product feedback, customer engagement data, and customer demographic data. Collaborate and influence key stakeholders to deliver customer experience improvements Recommend product, process and training improvements. Connect the insights from VOC feedback throughout the customer journey and client behaviors to TriNet’s Net Promoter Score (NPS). Evangelize the importance of actively listening to customers and drive changes based on what we learn from understanding what they are telling us. Deliver new and improved business processes and provide product insights to address customer pain points and, thereby, improves our customers’ overall satisfaction with TriNet. Fosters a learning culture within the team focused on coaching, regular feedback, accountability, and development that energizes colleagues. Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree in business management or related field; advanced degree preferred Work Experience Typically 10+ years of related management experience Typically 5+ years related research field experience such as customer, VOC and experience management Knowledge, Skills And Abilities Extensive experience related to data analysis (preferably leading a VOC team) Ability to define client experience strategy and deliver to C-suite Strong customer experience focus Strong stakeholder management and relationship skills Extensive knowledge of the Client feedback and survey best practices Experience with connecting and analyzing large datasets Expertise in presenting data visually to provide a clear, compelling story Understanding of how to apply statistical methods to identify drivers of business results based on customer feedback and customer journey touchpoints Experience with unstructured data analysis, including voice and text analytics Strong ability to analyze quantitative and qualitative data, optimize data sets, tools, and analysis techniques to drive business outcomes. Excellent verbal and written communication skills Ability to communicate with employees at all levels of the organization Ability to maintain confidentiality of corporate data Excellent interpersonal skills Excellent presentation and facilitation skills A demonstrated commitment to high professional ethical standards and a diverse workplace Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities Proven leadership experience, with the ability to motivate and develop a high-performing team. Proficient in Microsoft Office Suite, PeopleSoft and SalesForce Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

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3.0 - 5.0 years

7 - 10 Lacs

Gurugram

Remote

Job Title: CX Analyst Location: WFH Job Type: Full Time Job Summary: We are looking for a passionate and results-driven Data Analyst to join our team and help enhance customer experiences through actionable insights. The ideal candidate is customer-centric, analytically strong, and adept at transforming data into compelling stories that drive business decisions. Who You Are: Customer-Centric: You are committed to understanding and advocating for the customer, consistently exploring ways to improve their experience. Analytical Powerhouse: You possess robust analytical and problem-solving skills, with the ability to derive insights from complex datasets. Data Storyteller: You can communicate data-driven findings to both technical and non-technical stakeholders, presenting complex data in a clear and engaging way. Collaborative Spirit: You work well in a team setting, collaborating with colleagues across various departments to achieve common goals. Results-Driven: You are focused on delivering measurable outcomes and making a real difference in the customer experience. Tools Required: Qualtrics, Medallia, Call miner Professional Qualifications/Competencies: Bachelors or Master’s Degree or equivalent in a relevant field. Minimum of 2 years of experience in a data analysis role, preferably in a customer experience or marketing context.

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5.0 years

2 - 5 Lacs

Mumbai

On-site

This role is based at our Mumbai office and requires employees to be in the office 3 days in a week. The shift time for this role is 5 pm to 2 am - US Shift. GLG research connects clients across all industries with data driven insights using our B2B panel built from the world’s largest and most varied source of first-hand expertise. We offer market insights by providing access to our industry-leading expert panel, as well as full-service custom market research project management and quality review based. Our team of quantitative market research specialists support all phases of client engagement, from scoping and questionnaire design to panel selection, quality review, and data interpretation and visualization to meet our client’s objectives. The APAC Surveys team is responsible for survey writing, programming, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills across cultural boundaries, and a keen analytic outlook. Successful APAC Surveys team members have a passion for creative problem solving, client service and project management. GLG is seeking an Engagement Manager to lead the Research Team in Mumbai providing evening support for our APAC business. You will join a growing Global Research Team which collaborates with GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies, as well as colleagues throughout GLG. You will lead the end-to-end execution of survey projects from project pitching & scoping to fielding & quality control in conjunction with your counterparts on the APAC day-time shifts. You will also act as a surveys subject matter expert for colleagues in other GLG teams. Responsibilities Include (but are not limited to): Executing quantitative research projects in whole or in part on behalf of GLG clients Creating effective partnerships across business functions, helping to advance relationships and outcomes within GLG Translating complex client problems into components and actionable research objectives Providing perspectives (methodology, industry, or client insights) to clients throughout the project lifecycle including the ability to direct to alternate or multiple methodologies where appropriate Coaching others on the team different communication styles enabling them to respond effectively in different client scenarios. Navigating complex discussions, suggesting specific actions and identifying suitable next steps Strategic thinker, that can identify creative and innovative ideas to find new solutions and commercial growth opportunities. Drive service experiments to improve user experience At a minimum, you will have the following: Bachelor’s degree or higher 5 years of experience within client service and/or project management in quantitative market research Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment Experience analyzing results and/or communicating survey results to stakeholders We would love if you also have most of these qualifications: Experience or exposure with questionnaire and survey writing/programming (Decipher, Qualtrics, SurveyMonkey or a similar platform) Superior writing, logic, and interaction skills; including oral and organizational skills Proven ability to work in a rigorous, fast-moving environment Excellent conceptual and analytic skills Ability to handle multiple projects and prioritize, identify, and solve problems Strong problem-solving skills, dedication, and patience allowing you to complete and rigorously review every stage of challenging project work Past experience working EST hours from India About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. EEO Policy Statement Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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1.0 - 3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Role - Power BI or Tableau Developer Experience - 1 to 3 years only Work Location - Hyderabad Notice Period - Immediate Joiners only Salary: 5.50LPA to 6.50LPA Responsibilities : Preparing reports and dashboards in Excel, Tableau, & Power BI Creating timesaver templates and automating recurring actions through Excel macros Automating work for requestors to improve efficiencies and add value Creating dashboards and reports from Qualtrics survey data Mandatory Qualification: BTech CSE or IT/ Msc / Bsc / MCA / BCA Note: Communication skills should be excellent. Every candidate must clear the voice & accent round. Interested candidates, drop your profile to abhishek.m@livecjobs.com or else DM your profiles on WhatsApp at 915490807 5

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2.5 years

0 Lacs

Delhi, India

On-site

This Job is based in Australia One of Australia’s leading research & teaching universities Vibrant campus life with a strong sense of community & inclusion Enjoy a career that makes a difference by collaborating & learning from the best At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. The School of Psychology at UNSW is the leading Psychology school in Australia. It is located in the Faculty of Science and is recognised nationally and internationally for its excellence in research and teaching. It offers world class undergraduate psychology degrees, as well as postgraduate professional Masters training in Clinical and Forensic Psychology, an online Graduate Diploma program, and a PhD research program with over 120 students. 40 academic staff conduct experimental research in many areas of Psychology, including behavioural and cognitive neuroscience, perception, learning, memory and cognition, as well as health, social, developmental, clinical and forensic psychology. UNSW Psychology is the only School in the southern hemisphere ranked in the top 30 by discipline in the THES, QS and ARWU rankings. The School has well equipped research and teaching facilities and attracts outstanding staff and students from Australia and overseas. UNSW is located 5 km from the centre of Sydney and is close to other research centres, teaching hospitals, transport, shopping, and beaches. For further information about the school please visit www.psychology.unsw.edu.au The Postdoctoral Fellow is expected to contribute towards the research effort of UNSW and to develop their research expertise towards the research activities of a Medical Research Future Fund (MRFF) funded CogCoach project. Led by Professor Kaarin Anstey, this project aims to reduce the risk factors for chronic disease in older adults who experience Subjective Cognitive Decline (SCD) or Mild Cognitive Impairment (MCI). This position plays a key role in managing and coordinating the project, including the contribution and application of knowledge in SCD and MCI, overseeing participant recruitment, establishment of trial site and protocols, ethics submissions, liaising with stakeholders and collaborators, preparation of reports and contribute to and drafting of research papers and research presentations. About The Role $113k - $121k plus 17% Superannuation and annual leave loading Fixed Term – 2.5 years Part time (28 hours) The role reports to Professor Kaarin Anstey and has no direct reports. Specific Responsibilities For This Role Include Contribute independently or as a team member in collaborative research with a focus to enhance the quality of research outcomes in the discipline area. Conduct research (as per the norms of the discipline) and/or enable research teams to create scholarly output that is recognised by peers. Undertake specific research project/s under the guidance of a research leader and contribute to development of research activities. Support the dissemination of research outcomes through appropriate channels and outlets. Undertake discipline-appropriate research activities, e.g. surveys, literature reviews, data gathering and/or recording of results using appropriate research methods. Participate in and/or present at conferences and/or workshops relevant to the project as required. Assist with the supervision of research students in the research area where required. Assist in the planning and start-up of the project including research ethics applications, trial registration, equipment purchase, set up online surveys and scheduling, developing lab manuals and procedures. Prepare, contribute and manage participant communications, project team meetings, reports in relation to study progress and timeline. Oversee data management and storage in line with Good Clinical Practice ensuring integrity in research databases, quality control and ethical standards. Align with and actively demonstrate the Code of Conduct and Values. Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others. About The Successful Applicant (Selection Criteria) To Be Successful In This Role You Will Have Postgraduate qualifications in psychology (preferably PhD), with a focus on cognitive ageing, epidemiology, and/or dementia. Experience with non-pharmacological clinical trials conducted in older adults and those with cognitive impairments. Demonstrated track record of publications and conference presentations relative to opportunity. Demonstrated ability to work in a team, collaborate across disciplines and build effective relationships accompanied by an ability to take initiative and work independently. Evidence of highly developed interpersonal skills to initiate and maintain effective stakeholder relationships with a diverse range of stakeholders and students whilst exercising discretion and confidentiality. Experience in supporting the conduct of human clinical trials and an understanding of research protocols, design, planning and experimental methods. Experience in participant recruitment, survey design, implementation, data collection and data management. Experience working with a range of computer systems and applications, including REDCap, Qualtrics or similar survey whilst exercising discretion and confidentiality. Excellent time management and project management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative. Excellent written and verbal communication skills, with a high level of attention to detail. An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines. Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training. You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed. Contact : Kaarin Anstey E: k.anstey@unsw.edu.au Applications close: July 13th, 2025 Find Out More About Working At UNSW At Www.unsw.edu.au UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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2.5 years

0 Lacs

Mumbai, Maharashtra, India

On-site

This Job is based in Australia One of Australia’s leading research & teaching universities Vibrant campus life with a strong sense of community & inclusion Enjoy a career that makes a difference by collaborating & learning from the best At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. The School of Psychology at UNSW is the leading Psychology school in Australia. It is located in the Faculty of Science and is recognised nationally and internationally for its excellence in research and teaching. It offers world class undergraduate psychology degrees, as well as postgraduate professional Masters training in Clinical and Forensic Psychology, an online Graduate Diploma program, and a PhD research program with over 120 students. 40 academic staff conduct experimental research in many areas of Psychology, including behavioural and cognitive neuroscience, perception, learning, memory and cognition, as well as health, social, developmental, clinical and forensic psychology. UNSW Psychology is the only School in the southern hemisphere ranked in the top 30 by discipline in the THES, QS and ARWU rankings. The School has well equipped research and teaching facilities and attracts outstanding staff and students from Australia and overseas. UNSW is located 5 km from the centre of Sydney and is close to other research centres, teaching hospitals, transport, shopping, and beaches. For further information about the school please visit www.psychology.unsw.edu.au The Postdoctoral Fellow is expected to contribute towards the research effort of UNSW and to develop their research expertise towards the research activities of a Medical Research Future Fund (MRFF) funded CogCoach project. Led by Professor Kaarin Anstey, this project aims to reduce the risk factors for chronic disease in older adults who experience Subjective Cognitive Decline (SCD) or Mild Cognitive Impairment (MCI). This position plays a key role in managing and coordinating the project, including the contribution and application of knowledge in SCD and MCI, overseeing participant recruitment, establishment of trial site and protocols, ethics submissions, liaising with stakeholders and collaborators, preparation of reports and contribute to and drafting of research papers and research presentations. About The Role $113k - $121k plus 17% Superannuation and annual leave loading Fixed Term – 2.5 years Part time (28 hours) The role reports to Professor Kaarin Anstey and has no direct reports. Specific Responsibilities For This Role Include Contribute independently or as a team member in collaborative research with a focus to enhance the quality of research outcomes in the discipline area. Conduct research (as per the norms of the discipline) and/or enable research teams to create scholarly output that is recognised by peers. Undertake specific research project/s under the guidance of a research leader and contribute to development of research activities. Support the dissemination of research outcomes through appropriate channels and outlets. Undertake discipline-appropriate research activities, e.g. surveys, literature reviews, data gathering and/or recording of results using appropriate research methods. Participate in and/or present at conferences and/or workshops relevant to the project as required. Assist with the supervision of research students in the research area where required. Assist in the planning and start-up of the project including research ethics applications, trial registration, equipment purchase, set up online surveys and scheduling, developing lab manuals and procedures. Prepare, contribute and manage participant communications, project team meetings, reports in relation to study progress and timeline. Oversee data management and storage in line with Good Clinical Practice ensuring integrity in research databases, quality control and ethical standards. Align with and actively demonstrate the Code of Conduct and Values. Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others. About The Successful Applicant (Selection Criteria) To Be Successful In This Role You Will Have Postgraduate qualifications in psychology (preferably PhD), with a focus on cognitive ageing, epidemiology, and/or dementia. Experience with non-pharmacological clinical trials conducted in older adults and those with cognitive impairments. Demonstrated track record of publications and conference presentations relative to opportunity. Demonstrated ability to work in a team, collaborate across disciplines and build effective relationships accompanied by an ability to take initiative and work independently. Evidence of highly developed interpersonal skills to initiate and maintain effective stakeholder relationships with a diverse range of stakeholders and students whilst exercising discretion and confidentiality. Experience in supporting the conduct of human clinical trials and an understanding of research protocols, design, planning and experimental methods. Experience in participant recruitment, survey design, implementation, data collection and data management. Experience working with a range of computer systems and applications, including REDCap, Qualtrics or similar survey whilst exercising discretion and confidentiality. Excellent time management and project management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative. Excellent written and verbal communication skills, with a high level of attention to detail. An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines. Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training. You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed. Contact : Kaarin Anstey E: k.anstey@unsw.edu.au Applications close: July 13th, 2025 Find Out More About Working At UNSW At Www.unsw.edu.au UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Summary Position Summary Analyst—Research, Analytics, and Thought-leadership —Deloitte Support Services India Private Limited Understanding client objectives is key to creating a winning value proposition; finding solutions to address client requirements in time-efficient and cost-effective manner leads to a successful engagement. We support our clients in their endeavours by providing deep capabilities within strategic research, primary research, data analytics and thought-leadership work. If this interests you, why do not you sign up for this role? Work you will do Strategic Research – Secondary research and in-depth analysis Conduct exhaustive secondary research across proprietary databases such as Factiva, OneSource, Thomson Research, Bloomberg etc. and presenting outputs in MS PowerPoint/MS Word Help develop key intelligence questions and design a research approach Work on process-driven research assignments such as company profiling, company Analytical snapshots, quarterly briefing books, competitive intelligence, industry briefings, thought leadership & eminence research, newsletters, press search, executive profiling etc. Primary Research – Questionnaire design, Survey developmment and administration Provide meaningful inputs, in terms of logic, flow and presentation of the question(s) to project leads/Deloitte practitioners, while developing the survey questionnaire. Review questionnaire for logical consistency, completeness, and best representation of survey questions. Design, Program and test interactive surveys using Confirm It, Qualtrics and various other software(s). Customize surveys using JavaScript, HTML and CSS. Troubleshoot any programming issues independently. Monitor survey status and provide regular updates and interim Provide inputs in scoping and developing proposal documents entailing research design and analysis Data analytics and visualization Prepare data, create analysis template and visualization wireframe inline with analytical plan Conduct and present analysis in visually appealing format using tools, such as Tableau, PowerBI and Qliksense Check for consistency and accuracy of outputs and data files prior to delivery Use R, Python, Excel macros to develop algorithms to conduct analysis and draw meaningful insights In-depth analysis, insightful report creation and though-leadership development Analyse qualitative and quantitative data using appropriate analysis technique, and present the results in visually appealing outputs Story board using Mintos/industry specific methodologies and lead development of research reports Develop thought-ware, Point-of-view and eminence pieces, such as Article, Blogs, Point-of-view packs, and though-leadership reports Synthesize key findings from the analysis to develop actionable insights and draft consultative outputs, such as, actionable results, recommendation packs and inputs to strategy refresh Client, Projects, and Team Management Handle multiple Research & Analytics projects of moderate to high complexity levels Consistently engage with the Deloitte practitioners/leaders (over IM, telephone, and email) to deliver error free deliverables, while managing the communication flow throughout. Demonstrate deep understanding of consulting business and professional services, as well as research process and analytical frameworks. Extend ongoing support (or lead) to a business unit strategy initiative around business development, knowledge management, quality, process improvement, etc. Ensure all production is done in compliant with the process guidelines and client specific guidelines; Follows the service delivery approach laid down by the manager/client Coordinate with 1-2 team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Provide meaningful inputs to Assistant manager/Manager/Executive manager on the junior team members, while their goal setting and performance appraisal. Ensure data confidentiality, integrity and protection of company's intellectual Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team Our Research & Analtytics team provides exceptional service and works to build long-term, mutually beneficial relationships. Our team members focus on what is possible and guide Deloitte clients to opportunities while taking into account their business culture, organizational structure, resources, and capabilities. Qualifications Required Science, Engineering, or Business graduate; Masters and MBAs will be Strong analytical and logical reasoning Up to 3 years of relevant experience in Research & Analytics Proficiency in PowerPoint, Excel, Word, Outlook are Strong understanding of business research methodologies and research databases along with advanced level knowledge of one or more industries Experience of working with corporate brand guidelines and templates Excellent oral and written communication skills Preferred General understanding of the management consulting environment Flair for creative problem solving, flexibility to manage multiple projects, and prioritization Working knowledge of survey methodologies and tools such as, Confirmit, Qualtrics will be an added advantage Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), SPSS, SQL, Tableau, PowerBI, R, Qlik Sense and Python will be added advantage Ability to quickly synthesize qualitative and quantitative data and draw meaningful insights Understanding of frameworks pertaining to various Consumer studies, such as Buying behavior, Market potential assessment, Brand perception study, and Campaign effectiveness assessment studies Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300201

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5.0 - 10.0 years

15 - 22 Lacs

Faridabad

Remote

We are a fast-growing Research firm with a global footprint that addresses major market, strategic, economic, scientific and technological developments for business leaders in industrial, pharmaceutical and technology organizations. We provides comprehensive analysis of global market sizing, forecasting and industry intelligence, covering markets where advances in science and technology are improving the quality, standard and sustainability of businesses, economies and lives. We are revolutionizing insights through advanced analytics and AI. We are in the process of retooling the business for next generation innovative online and AI-powered products. Role & responsibilities We are seeking an ambitious and innovative P&L Owner to lead the financial and strategic growth of our market research business. This role is designed for a high-potential leader with 5+ years of experience in market research or related fields, who is eager for their next career move and ready to grow into a senior leadership position. The ideal candidate has managed P&L responsibilities, is connected in the AI community, and brings a strategic, aggressive, and entrepreneurial mindset to scale the business and deliver cutting-edge insights. Preferred candidate profile P&L Ownership: Take full accountability for the business units financial performance, including revenue growth, profitability, cost management, and budgeting. Strategic Growth: Develop and execute a strategic plan to expand the business unit, aligning with market trends and client demands. AI-Driven Innovation: Leverage AI ecosystem connections to integrate advanced technologies (e.g., machine learning, predictive analytics) into market research offerings, enhancing insights and competitive edge. New Product Development: Lead the creation and launch of innovative, AI-powered market research products or services to drive revenue and market differentiation. Team Leadership: Inspire cross functionally, fostering a culture of innovation, accountability, and collaboration. Industry Leadership: Contribute to positioning the company as a thought leader in AI-driven market research through industry engagement and thought leadership. AI Ecosystem Connectivity: Active network within the AI community, including connections with AI startups, tech professionals, or research organizations. Strategic Mindset: Ability to craft and execute growth strategies that deliver measurable results and long-term success. Innovative Drive: History of pioneering new approaches in product development, research methodologies, or business operations. Leadership Potential: Strong ability to lead teams and projects, with the ambition and capacity to grow into a senior leadership role. Analytical Skills: Proficiency in market research methodologies (quantitative and qualitative) and their application to business strategy. Aggressive & Ambitious: Proactive, results-oriented attitude with a hunger to seize opportunities and achieve bold goals. Communication: Strong ability to articulate vision, influence stakeholders, and present insights to senior audiences. Tech Proficiency: Familiarity with AI tools, data analytics platforms, and market research software (e.g., SPSS, Qualtrics, Tableau). Desired Traits Emerging Leader/Visionary: Envisions and pursues bold opportunities for the business units growth and impact. Entrepreneurial Spirit: Acts with the ownership mindset of a founder, driving innovation and results. Connected Innovator: Leverages a growing AI network to accelerate adoption of cutting-edge solutions. Resilient & Agile: Thrives in dynamic environments, navigating challenges with confidence and adaptability. Client-Focused: Passionate about delivering transformative value to clients through innovative, AI-driven insights.

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0 years

7 - 7 Lacs

Hyderābād

On-site

General Information Locations : Hyderabad, Telangana, India Role ID 209625 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities: Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities: Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background: Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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7.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Let’s be #BrilliantTogether ISS Market Intelligence (ISS MI) is looking for an Primary Market Research - Lead to join to join the Mumbai based Research team in support of our ISS MI Research. Overview ISS Market Intelligence (ISS MI) is looking for an experienced Primary Market Research - Lead to join the Mumbai based Research team in support of our U.S. ISS MI Research team. The Product Manager will fully own the methodology, content and analysis of multiple high-profile research studies. He or she will work closely with internal stakeholders to design and enhance surveys, optimize online data collection techniques, ensure data integrity and validity, analyze results, and manage analysts and/or associates. Responsibilities Managing direct reports responsible for fielding and reporting aspects of multiple quantitative studies on advisor-sold investment products Proactively engaging with client facing teams, utilizing external data sources, studying the competitive landscape and conducting independent research to inform survey design, analysis, deliverable design and other product enhancements Creating product roadmaps, including clear content schedules and long-term product improvements Aiding internal senior research leaders in identifying and implementing improvements to the survey instruments and overall research methodology strategies Partnering with research product leaders to continuously enhance product menu, deliverable architecture, data warehouses, analytics and methodologies Improving existing analytic techniques and developing new directions Ensuring content consistency across all relevant research products Vetting data to ensure integrity and rigor Analyzing research results and overseeing the creation of yearly or quarterly deliverables Building and operationalizing a survey sample panel. Developing and tracking fielding performance and efficiency metrics Proactively providing frequent product status updates to client facing teams and stakeholders Identifying areas for improvement throughout project lifecycles and coordinating with project managers in executing them Mentoring and training junior team members throughout project lifecycles Providing direction to data operations support Serving as subject-matter expert on allocated products Qualifications Bachelor’s Degree with academic distinction (Economics, Business, Social Science or related fields) At least 7 years’ experience in research project/product management, including survey design and implementation, preferably in the financial services sector Experience designing and executing online surveys Strong quantitative skills and a passion for analyzing statistical data and metrics Exceptional attention to detail and organization Demonstrated ability to juggle multiple responsibilities simultaneously Experience working with survey panels and managing sample Excellent communication skills, both written and verbal Ability to work in a fast-paced, deadline-driven environment Ability to both work independently and manage the work of others Proficiency with Microsoft Office software (Excel, PowerPoint, Word) required; familiarity with SPSS, Qualtrics, Python, SQL, C++ a plus. #MIDSENIOR #MI What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

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4.0 - 7.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

OVERVIEW The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team The Survey Associate will help with the production and development of Guidepoint Insight’s Focus Poll/ Survey offerings. This role is an excellent opportunity for the right candidate to gain experience conducting survey research in multiple sectors/ geographies in the US including TMT, Healthcare, Consumer and Industrial sector. A strong candidate will provide a board range of support, throughout the project lifecycle, to existing and new projects. Location - Mumbai Work Timing - 1:30 pm - 10 pm IST What you’ll do: Work closely with Insight team DoRs to execute focus poll/ survey research requests. Coordinating, monitoring, and executing market research project activities Contribute to the development and assessment of survey questionnaires, including survey programming and testing, and survey distribution. Leverage our robust network of panelists for data collection efforts and if required, facilitate recruitment of additional experts. Perform data collection and quality assurance activities. Coordinate with Compliance team to seek clearance for survey questionnaire and expert selection. Contribute to report writing and qualitative/quantitative analyses of the data. What you have: Education: Master’s degree/ MBA Previous experience (4-7 years) in designing survey questionnaires, survey distribution, and validating and testing the surveys. Qualtrics Expertise: At least 4-7 years of hands-on experience with Qualtrics , including survey design, programming, distribution, and data analysis. Excellent knowledge of MS Excel, PowerPoint, Outlook, Word. Ability to work efficiently with team members to assess needs, provide support, and think critically. Ability to manage multiple competing priorities. Strong verbal/written communication skills to non-technical audiences Excellent problem solver capable of working independently. What We Have: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment ABOUT GUIDEPOINT : Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI-VD1 #LI-HYBRID

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4.0 - 7.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Overview The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team The Market Research Analyst will help with the production and development of Guidepoint Insight’s Focus Poll/ Survey offerings. This role is an excellent opportunity for the right candidate to gain experience conducting survey research in multiple sectors/ geographies in the US including TMT, Healthcare, Consumer and Industrial sector. A strong candidate will provide a board range of support, throughout the project lifecycle, to existing and new projects. What you’ll do: Work closely with Insight team DoRs to execute focus poll/ survey research requests. Coordinating, monitoring, and executing market research project activities Contribute to the development and assessment of survey questionnaires, including survey programming and testing, and survey distribution. Leverage our robust network of panelists for data collection efforts and if required, facilitate recruitment of additional experts. Perform data collection and quality assurance activities. Coordinate with Compliance team to seek clearance for survey questionnaire and expert selection. Contribute to report writing and qualitative/quantitative analyses of the data. What you have: Education: Master’s degree/ MBA Previous experience (4-7 years) in designing survey questionnaires, survey distribution, and validating and testing the surveys. Qualtrics Expertise: At least 4-7 years of hands-on experience with Qualtrics, including survey design, programming, distribution, and data analysis. Excellent knowledge of MS Excel, PowerPoint, Outlook, Word. Ability to work efficiently with team members to assess needs, provide support, and think critically. Ability to manage multiple competing priorities. Strong verbal/written communication skills to non-technical audiences Excellent problem solver capable of working independently. What We Have: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment ABOUT GUIDEPOINT : Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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3.0 years

0 Lacs

Greater Kolkata Area

On-site

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experiences and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. AKT is seeking a highly motivated SaaS Implementation Specialist to join our partner company’s team and lead the successful deployment of global payroll and workforce management solutions. This role will serve as the key point of contact for client implementations, ensuring seamless integration, compliance, and user adoption of the chosen technology. This is a client-facing and full-time role, open to candidates based in India, Kolkata. Key Responsibilities: Lead end-to-end implementation of global payroll and workforce management platforms for clients Develop and maintain project plans, tracking milestones, dependencies, and resource allocation Act as the primary liaison between clients, internal teams, and technology providers to ensure a smooth onboarding process Manage project timelines, deliverables, and stakeholder expectations Facilitate stakeholder communication, providing regular updates on progress, risks, and mitigation strategies Configure and customize payroll and workforce platforms to meet client-specific needs Provide training and support to clients on system functionalities, best practices, and compliance requirements Identify and resolve implementation challenges, ensuring a seamless transition Work closely with cross-functional teams, including sales, customer success, and technical support Maintain comprehensive documentation of implementation processes and client requirements Job Requirements: 3+ years of experience in payroll, HR technology implementation, or SaaS project management Familiarity with HRIS, ERP, or payroll systems such as Workday, SAP SuccessFactors, or ADP Experience working with global teams and multinational companies Certification in project management (PMP, PRINCE2, or similar) - an advantage Strong knowledge of global payroll processes and compliance standards - an advantage Experience with payroll and workforce management solutions is highly desirable Excellent project management skills, with the ability to manage multiple implementations simultaneously Strong interpersonal and communication skills to collaborate effectively with clients and internal teams Problem-solving mindset with a proactive approach to troubleshooting and resolving implementation issues Ability to work independently and drive projects to completion Ability to work effectively within a matrix management structure, collaborating across multiple teams, reporting lines, and stakeholder groups to drive successful project outcomes Personal Skills: Dynamic team player with strong commitment and drive to accomplish individual and team tasks and goals Promptly acclimate to company culture, values, processes, and expectations Ambitious, driven, self-motivated, flexible and able to meet tight deadlines Ability to cope with multi-tasking and working independently Take initiative, exercise sound judgment and result-oriented Strong analytical and persuasive skills Customer-oriented and flexible Desire to learn and grow quickly AKT Offers: A wide range of benefits and opportunities for career growth Realistic growth opportunities into either technical practices or business consulting environment Flexible working hours Stimulating and collaborative working environment Internal knowledge transfer, training and coaching by our dynamic team of consultants and experts International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)

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0.0 years

0 Lacs

Hyderabad, Telangana

On-site

General Information Locations : Hyderabad, Telangana, India Role ID 209625 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities: Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities: Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background: Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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1.0 - 5.0 years

3 - 7 Lacs

Chennai

Work from Office

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences.. To be successful as a " Colleague Experience Survey Analyst “you should have experience with:. Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience.. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development.. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience.. Additional Skills. Deep understanding of the full survey research process, from questionnaire development to statistical analysis,. Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities.. Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role.. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role will be based out of Chennai.. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings.. Purpose of the role. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do.. Accountabilities. Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking.. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle.. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders.. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions.. Utilisation of data analytics tools to extract insights from market research,?customer surveys,?and feedback sessions to identify new opportunities and understand evolving customer needs.. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance.. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

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1.0 - 5.0 years

7 - 11 Lacs

Chennai

Work from Office

Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers.. To be successful as a "User Experience Designer", you should have experience with:. Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences.. Planning and forecasting abilities to anticipate change and align resources.. Proficiency in benefits tracking is crucial to ensure value realization.. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design.. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes.. Additional Skills. Data literacy to support your decisions, expertise in content strategy, project management, and process mapping.. Visual Design proficiency. Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus.. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role will be based out of Chennai,. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings.. Purpose of the role. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do.. Accountabilities. Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking.. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle.. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders.. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions.. Utilisation of data analytics tools to extract insights from market research,?customer surveys,?and feedback sessions to identify new opportunities and understand evolving customer needs.. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance.. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About us: Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI products, 200+ proprietary, self-evolving AI models without having to write a single line of code. The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including SoftBank Vision Fund 2, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures. Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few. Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts. Get ready to embark on an AI venture at https://pixis.ai/ Why Pixis? We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve. These values guide us in everything we do, and is reflected in our employees and the products we build together. Our commitment to fostering an exceptional workplace has been recognized with the prestigious People Workplace Awards 2024 by the HR Association of India, a testament to our dedication to creating an outstanding environment for our employees. Join Pixis and be a part of a team where innovation knows no bounds, every idea counts, and together, we shape the future of technology. We are looking for a strategic and detail-oriented Group Account Manager to lead initiatives that uncover deep insights about our customers. In this role, you will gather and analyze customer feedback, behavior, and preferences to help the business make informed decisions across product, marketing, and customer experience. Key Responsibilities: Consumer Insights and Business Direction: Design and manage quantitative customer research projects Assess and identify key consumer insights, translating them into actionable business strategies that improve marketing efficiency and foster brand growth. Utilize cross-category learnings to provide strategic direction and tailored solutions to clients across various industries. Foster a collaborative and innovative work environment, ensuring the team delivers exceptional service and insights to clients. Client Management: Manage and nurture client relationships across diverse categories, including FMCG, Retail, Fintech, EdTech, Automobile, BFSI, E-commerce, Media, and Consumer Durables. Serve as a trusted advisor to clients, leveraging insights to drive business decisions and achieve measurable outcomes. Present findings to leadership in a clear and impactful manner using storytelling, dashboards, and presentations. Required Qualifications: Bachelor’s or Master’s degree in Marketing, Business, Psychology, or related field. 6+ years of experience in customer research, market research, or insights roles. Strong knowledge of research methodologies and tools (e.g., Qualtrics, SurveyMonkey, SPSS, Tableau). Excellent analytical and storytelling skills; ability to translate data into business insights. Experience working cross-functionally and influencing stakeholders. Experience managing clients across multiple industries, with a track record of delivering results.

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10.0 years

0 Lacs

India

Remote

We’re Hiring! 🚀 AWS Data Architect | 12-Month Remote Contract | Kuala Lumpur We’re currently hiring for an exciting AWS Data Architect role for a 12-month remote contract with one of our leading clients in Kuala Lumpur. Role Overview Type: Remote Location: Kuala Lumpur (client HQ) Duration: 12 months (extendable) Experience: 8–10 years Start: Within 7 days preferred Must Have: Certified AWS Solution Architect. Extensive and recent experience in AWS cloud platform and Proficiency in Snowflake data platform. Strong stakeholder management skills Key Responsibilities Solution Design: Collaborate with Business PO, business analysts, and tech team leads, development teams, to understand business requirements and translate them into comprehensive solution designs. This includes designing integration points and data models. Technical Leadership: Provide technical leadership and guidance throughout the project lifecycle. Guiding and Coaching: Guide and coach Data Management and Data Science teams. Troubleshooting and Issue Resolution: Provide guidance and support to resolve technical issues and challenges encountered during the implementation and deployment of the software solution. Key Skills & Requirements Proven experience as a Data Architect , with a focus on designing and implementing data warehousing , data modelling , AWS , and Snowflake . Familiar with AWS services, such as EC2, S3, Lambda , and RDS . Proficiency in Snowflake data platform, including data modeling, schema design, SQL queries , and performance tuning. Familiarity with software development methodologies, such as Agile or DevOps , and experience working in cross-functional development teams. Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions. Strong knowledge of security best practices and experience implementing security measures in software solutions. Able to work on EMEA time zones. Very good written and verbal communication skills with the ability to present technical details to a non-technical audience, as well as interpersonal skills, focus on end-user value delivery. Tools & Technologies: Qualtrics survey platform. AWS services (e.g., EC2, S3, Lambda, RDS, IAM). Snowflake data platform. SQL and database management systems. DataOps If this sounds like a fit—or if you know someone great—please share your updated resume and availability. 📧 shaista@kris.sg 📞 +60 12-296 9794 Referrals are always appreciated! Let’s connect and explore this opportunity. Show more Show less

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3.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll Do on a Typical Day : This role sits within the CX Data & Operations team in the Customer Analytics org. We have the operational ownership and responsibility to work collaboratively across business and technology. The position requires a blend of strategic and multidimensional thinking, strong communication skills, and a passion to influence how our processes are improved. We’re seeking a proactive and detail-oriented Business Systems And Operations Senior Analyst to join our CX Data & Operations team. In this role, you’ll be responsible for analyzing data, data quality, troubleshooting, issue resolution, as well as building and maintaining automations. Your technical capabilities will be used across multiple proprietary and non-proprietary tools. Collect, manage, and analyze customer feedback data using Qualtrics and other analytics tools. Build and maintain dashboards, trackers, and automated reports for CX metrics. Identify trends, root causes, and opportunities for experience improvements using structured analysis. Collaborate with stakeholders to define requirements, validate data, and track progress of CX initiatives. Present findings and actionable recommendations through clear and concise reports and presentations. Troubleshoot data flow or reporting issues independently and escalate when necessary. Maintain and streamline document and survey process management, ensuring version control and compliance. Monitor, prioritize, and action support tickets related to surveys, dashboards, or data issues, while meeting defined SLAs. Stay current on customer experience best practices and emerging analytics tools .Provide support to team members on tools, workflows, and documentation as needed. What We’re Looking For : Bachelor’s degree in business, Analytics, or related field. Minimum 3 years of relevant experience with data analysis, data reporting, or operations. Experience with Qualtrics is a plus, but strong proficiency is essential. Proficient in Microsoft Excel, Access, Word, PowerPoint, Outlook Proficient to intermediate level skill set in Alteryx Experience with SQL (Hive), JavaScript, CSS, HTML, JSON preferred Familiarity with SharePoint List creation and maintenance Strong analytical and critical thinking skills. Proven business acumen refers to the demonstrated ability to effectively understand and navigate business situations, making informed decisions that lead to positive outcomes. Excellent communication skills—able to explain complex data clearly and confidently. Proven track record of independent task ownership and follow-through Ability to manage multiple priorities in a deadline-driven environment High attention to detail and process integrity. Strong collaboration skills, with ability to work across global teams and time zones Familiarity with customer experience metrics (e.g., CSAT, NPS) is an asset Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

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