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Associate Quality Designer

Hyderabad, Telangana, India

5 - 8 years

Not disclosed

Hybrid

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Work Option: Full Time office Location: Hyderabad Shift Timings: Morning (6:30 AM to 3:00 PM) or ( 3:00 PM to 12:00 Night) What You'll Do You will have the end-to-end ownership of quality strategy. and propose tactical solutions to achieve that strategy.You will have to ensure that strategies, best practices laid out are followed by the team.Using an experimental mindset, you will proactively propose and provide solutions to quality problems.You will use change control processes to measure the impact of evolving quality strategies.You will always promote a "Player First" approach and be an advocate for the player in everything we do to help us achieve a high-quality experience for our players.You will work with counterparts and internal team to identify risks and plan testing for upcoming releases.Creating and Maintaining Dashboards for progress reports.Ensure accountability and responsibility in the execution of content produced from the studio.You will Identify opportunities for automation, tools or data visualization where it can support our testing efforts.You are a mentor for peers, assisting with and growing their knowledge.You will organize and coordinate execution of all FC Live QV testing, reporting and communications.Network with Quality Designers in QVS across locations for sharing and learning practices.You will report directly to QV Development Manager What We Are Looking For Test Strategy & planning, multiple types of testing based on data-driven approach and RBTTest strategy implementation, with the ability to provide effective test coverage and find issues early in the cycleResearch & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact.Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level.Game Domain knowledge is a plus, with inclination towards playing video games for driving E2E quality plan throughout the game development cycle.Understanding of Project Management for planning and execution of test strategy and tasks using Agile/Waterfall process. What You Will Need To Be Successful Bachelor’s degree in computer science or related field (or equivalent work experience).6+ experience within the QA industry Quality Assurance, Analytics, test planning and execution.Have understanding of quality assurance techniques, testing & automation frameworks and multiple test methodologies.Led the mid/large QA team.Mentoring and onboarding the team members.Performed the test plans through multiple stages/gates of the product development, final release and live releases/service.Handson experience in creating dashboards using excel and other platforms.Dealt with complexity and size of the quality verification process, including change management without affecting the quality goals.Used tools, tech, automation and data for test efficiency and optimization year over year.Evaluated and adopted latest and best practices from other departments or the industry. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Moderation Administrator

Hyderabad, Telangana, India

0 - 2 years

Not disclosed

Hybrid

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Moderation Administrator Fan Care EA’s Fan Care organization exists to inspire the world to play. We support fans across the globe. We value people who will bring new ideas and perspectives to help make Fan Care a great place to be and be from. This role fosters positive fan community experience, through the elimination and mitigation of negative and aggressive fans from our community spaces. Reporting to Moderation Operations Manager, you will work within our Moderations operations team to improve fan experience by moderating player reports and appeals from our fans. Additionally, you will be involved in Testing new experiences for our fans that will be critical for implementation within the Operations Team. In This Role You Will Be Expected To: Build and cultivate a positive customer experience, through the elimination and mitigation of negative and aggressive players from our customer baseTest and report on new experiences for our FansMeet and exceed upon all set KPIs in productivity, adherence, quality and accuracyReview and investigate reports of infracting player behaviour in line with Moderation policies & proceduresInvestigate and process penalty disputes in full compliance with the dispute procedureEnsure consistency and coherency whilst complying with all Moderation internal and external proceduresProvide support to other departments/studios through handling scheduled requestsComplete ad hoc reports and/or projects as requiredAnalyse game anomalies and report as requiredComplete threat and risk assessments on product functionalities and behavioural trendsAct as a point of contact for Terms of Service Moderation related issuesBe proactive in developing your industry knowledgeAct as a champion for Customer Service Moderation that exceeds in qualityPerform any other duties as assigned by the Team Manager If you are interested in this role, you’ll need these skills and experiences: Thrive in a fast moving and changing environment A track record of delivering to highest operational performance standards A track record of excelling in support roles Critical thinker with strong analytical skills & experience. Exceptional and professional communication skills An appetite for innovation Track record of taking initiative and owning issues and their resolution About Electronic Arts Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe. We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Development Manager (Quality Assurance)

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job Title: Development Manager - Live Quality Verification Location: Hyderabad, India Team: SONAR About Us: Join Electronic Arts, a global leader in digital interactive entertainment. We create next-level experiences that inspire players worldwide. Here, everyone is part of the story, contributing to a community connected across the globe. We foster environments where creativity thrives, new perspectives are welcomed, and every team member helps make play happen. Our Quality Verification (QV) team is a crucial part of the development process, supporting all EA games across all platforms by delivering insights that help optimize quality and elevate gameplay. The Role: Are you passionate about ensuring the highest quality for top-tier PC and console games? Do you excel at leading teams and managing complex projects in a live service environment? As a Development Manager in our Hyderabad office, you will play a vital role within our Central Quality Verification team. You will oversee QV efforts for multiple projects, focusing specifically on the live service phase. Your leadership will be key to maintaining the quality, stability, and overall player experience for millions of players enjoying EA's diverse portfolio of games. You will act as a guardian of live quality, guiding your teams to identify issues, verify fixes, and ensure our live games meet EA's high standards. What You'll Do (Responsibilities) Live QV Project Oversight: Manage the planning and execution of Quality Verification strategies for multiple global game projects during their live service phase. Team Leadership & Mentorship: Lead, mentor, and develop a team of QV professionals, fostering a collaborative and inclusive environment. Monitor team performance, conduct reviews, and support career development. Process Improvement: Drive the evolution and improvement of live QV practices, identifying opportunities for increased efficiency, effectiveness, and predictability within your teams. Stakeholder Collaboration: Work closely and effectively with internal development teams, Live Operations/SONAR, central technology teams, and other QV departments globally. Clearly communicate status, risks, and priorities. Live Health Monitoring: Oversee the processes for monitoring the health and stability of live game services, ensuring critical issues impacting players are identified and escalated rapidly. Issue Management: Guide the team in the investigation, documentation, and tracking of complex issues found in the live environment, ensuring clarity and accuracy in reporting (e.g., using JIRA, Hansoft). Risk Assessment & Mitigation: Proactively identify quality risks within live services and work with partners to develop mitigation plans. Data-Driven Decisions: Utilize quality data, metrics, and player feedback analysis to inform QV strategies, report on project health, and drive improvements. What You Bring (Requirements & Skills) Required: Proven experience in Quality Assurance/Verification within the games or software industry, with significant exposure to live service operations. Demonstrated experience in a leadership or management role, including people management. Strong understanding of software development lifecycles, QA methodologies, and live service management. Experience with game development (PC, Console, Mobile). Excellent project management skills, with the ability to manage multiple projects simultaneously. Exceptional communication, collaboration, and stakeholder management skills. Strong analytical and problem-solving abilities. Experience building and motivating teams. Commitment to fostering a diverse and inclusive team culture. Advanced English proficiency (written and verbal). Nice-to-Haves (Bonus Points): Experience working within a central team supporting multiple products. Familiarity with various EA franchises and game engines. Experience with bug tracking software (JIRA, Hansoft, etc.). Experience with test automation strategies and tools relevant to live services. Bachelor's degree or equivalent industry experience. Why Join Us? Be a key leader in ensuring the quality of diverse, high-profile HD games enjoyed by millions globally. Directly impact player satisfaction across EA's live service portfolio. Work in a dynamic, collaborative, and international environment based in Hyderabad. Lead and develop talented QV teams. Opportunity for significant growth and development within the Quality Verification and Development Director career paths at EA. Benefit from EA's holistic approach to employee wellness, including competitive benefits packages tailored to local needs. Ready to lead quality for the future of play? If you are a skilled leader passionate about game quality, experienced in live services, and ready to guide teams overseeing multiple HD titles, we encourage you to apply! Join the SONAR team in Hyderabad and help us deliver the best possible experiences to our players. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Senior Game Designer

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Associate Architect

Hyderabad, Telangana, India

6 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. We are EA And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard. That’s why we employ the most creative, passionate people in the industry. The EA Information Technology group (EAIT) works as a global team to empower EA's employees, studios and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play." About The Role We are looking for an Architect with software engineering experience to join our AI Technologies Engineering team. You will report to the Senior Engineering Manager, AI Technologies. In this role, you will design and develop innovative applications and services powered by Generative AI (GenAI), driving technical excellence and delivering impactful business solutions. As a junior architect, you will architect and engineer full stack applications, ensuring seamless integration across front-end, back-end, and cloud-based AI services. Your work will enhance efficiency, improve user experiences, reduce friction, and create entirely new business capabilities made possible through GenAI-driven innovations. You will both design and write the software for the GenAI powered applications. Key Responsibilities Design and engineer secure, efficient, and scalable web applications, APIs, and backend services. Engineer Generative AI-powered solutions and applications Drive code quality, security, performance optimization, and DevOps. Apply modern software architecture and engineering best practices Experience Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialogue to be considered. Bachelor/Master's degree in Computer Science, Computer Engineering, or related field or equivalent experience 6+ years of job experience in a hands-on coding role 1+ years of experience using Generative AI software engineering solutions, such as GitHub CoPilot You have experience with multiple programming languages and frameworks (specifically Python, HTML, CSS, JavaScript, React, and Java, C#) Experience engineering secure, scalable, efficient, and well architected software Experience engineering RESTful web services and modern web applications Experience configuring and deploying cloud services, such AWS ECS / Fargate, AWS Serverless, Azure Functions, AWS Lambda, etc... Excellent collaboration skills Beneficial Experience 3+ years of experience with cloud-based AI services and infrastructure. Experience with Generative AI solutions, such as Azure AI Studio, AWS Bedrock, and Hugging Face About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Senior Accountant II, Revenue Accounting

Hyderabad, Telangana, India

5 - 7 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job Description Sr. Revenue Accountant Location: Hyderabad. Manage revenue booking for complex portfolios within Digital Space. Responsible for AR upload, credit notes, disputes research and resolution within agreed business timelines. Generate weekly and monthly reporting including Transaction Register, Account Analysis Download Report, Trial Balance Report. Print invoice copies and keep track of invoicing requirement by regularly updating contact details. Booking Accrual JE's for revenue. Prepare Cash recon and ERP recon for Online Revenue Integration (ORI) portfolio Booking Close Cash/Fee Actual/ICO/Tax Reserve/Refund JE’s for ORI portfolio Prepare Balance Sheet recon for ORI portfolio. Investigate and instruct cash apps team to reconcile open payments/transactions. Responsible for the service delivery as per SLA/KPI targets for the accounting functions. Be part of the ERP upgrade testing and report results Raise IT tickets, follow up and escalate until closure of issues pertaining to billing, source data etc. Represent EA in a professional manner by maintaining and enhancing a positive business relationship with internal/external stakeholders. Prepare Accrual vs Actuals Analysis for respective campaigns and report out variances. Ability to handle complex customer portfolio with multiple tasks. Identify opportunities for efficiency and process improvements. Back-up and support other revenue analysts as applicable. Attending weekly and monthly status update meetings. Expected Work Experience in AR module: 5-7 years. Academic Qualifications: CA or ICWA is preferred but not mandatory. Must have bachelor’s degree in Commerce/accounting/Finance. Communication: Strong command over verbal and written English. Should be a change catalyst. Domain Knowledge: Sound Understanding of GL/ Accounting, revenue recognition . Excel Skills: Proficient with MS excel, Macro knowledge will be an added advantage. Shifts: 2.30 p.m. - 11.30 p.m & Open for working in US (PST hours)/ Night shifts. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Senior Manager, Escalated Care

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Senior Manager, Escalated Care Are you passionate about creating great experiences for our fans? EA’s Fan Care organization exists to help the world play. We help our players get the most from their games wherever they are and whenever they need it. We aim to make EA known for taking care of its players. And we'd like you to join us. We're hiring a Senior Manager, Escalated Care. In this role, you’ll join the Live Care team and report to the Director of escalated Care. Your role will be leading and managing teams that provide the highest-tier care and expertise to our fans with complex or unique needs. Your and your team’s goal is recovering fan experiences, and you lead your team to be the best of the best, known for going above and beyond. Your focus is on making things right for our most valued fans, appropriately challenging our current processes and policies, and driving change across the broader Fan Care organization through continuous improvement, excellent communication, and relationship building. You are passionate about inspiring others and leading them successfully through change (and have done so before). You have a track record of exceeding expectations and meeting objectives. With respect and trust, you establish and foster collaborative relationships across all stakeholders. You efficiently and consistently maintain a strong focus on quality and detail while managing your own time and workload. You are an advocate for the fan and the advisor experience. You’re known for your ability to do the right thing for the fan and the business. You know when to follow process, when to go out of process, and when to advocate for change to processes. You challenge the status quo respectfully and productively. You take pride in helping fans get the most from their experience with EA and don’t rest on ‘doing what we did last time’ being good enough. Responsibilities Manage, coach, and inspire a global team of managers known for being the best of the best that provides specialized, differentiated care and support to our fans, and internal teams. follow a structured approach to operational management, driving performance to stated goals and reporting on current performance Dig into business results and deliver action-focused insights and analysis to the right people. Provide leadership, coaching, and feedback to your team members to meet KPIs, goals, and objectives. coach and develop team managers, assessing their strengths and development needs, and giving timely and specific feedback Establish a collaborative, inclusive, and positive working environment through open communication, a positive approach, and intentional collaboration. lead teams to understand business priorities and how their work connects to strategic objectives maintain and improve a level of product or service knowledge by working closely with all departments and ensuring effective cross-training and mentoring Continuously look for solutions to improve current processes and systems, and provide valuable feedback for product/service improvement. understand the factors that impact performance and work cross-functionally to remove barriers and promote service optimization If This Role Is For You, Then You Are a leader – you are the one that can rally the troops, can tell a story that people get behind and you can drive results in difficult times a great communicator – from presentations to senior leaders to daily conversations with advisors, you strike the right balance with the right audience consistent – people know what they can expect from you, there is rhyme and reason to how you operate and others value your dependability pro-active – a self-directed and motivated person who’s able to personally jump in, roll up your sleeves, and take the lead without being asked efficient – highly resourceful, organized, and evaluates everything to implement ways of doing things better and faster influential – you are comfortable taking a stand and convincing others to join you a team player – a leader that encourages team collaboration, works well with peers, promotes enthusiasm, leverages powers of influence, and builds relationships gets it done – believes that actions speak louder than words, and thrives on achievement accomplished – has a track record of professional achievement listens – always listening to feedback with an open mind on how to improve the business for our players and our employees Additional Information If you’re interested in this role, you’ll need these skills or experiences: 5 or more years of experience in customer care and/or contact center management 5 or more years of experience directly managing people Strong operational management capabilities, with a proven track record of delivering results against key performance targets and goals Experience setting performance goals, performance managing, and professionally developing other people managers Excellent verbal and written communication skills, and the ability to interact professionally with a diverse group of staff and senior management Strong presentation skills to relay stories told by data Ability to use influence to drive cross-functional results EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Software Engineer - Python, AWS

Hyderabad, Telangana, India

5 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Main Responsibilities Build scalable Python applications. Utilize expertise in AWS services to architect cloud-based solutions. Yours expertise in implementing AWS core services (e.g., EC2, ALB, ELB, EBS, IAM, S3, VPC, Cloud Trail, Cloud Watch) and working with AWS CloudFormation. Yours Expertise implementing CI/CD systems and methodologies on AWS. Yours knowledge of DevOps principles and the use of CI/CD tools such as Jenkins, Git, Bitbucket. You will build and designed micro-services backend with Serverless and Serverless frameworks. Have expertise in Databases with relational like MySQL, SQL Server, such as DynamoDB, Pouch DB & cache storage like Redis, Memcached. Your experience with GCP, AZURE, AWS - Utilities such as Webpack, Git, Rollup and basic exposure on testing suites will be added advantage to the team. Has understanding of patterns like Observer, Dependency of Injection, Factory Collaborate with teams to define solutions for our software needs. Work with partners to understand requirements and translate them into technical specifications. Troubleshoot and debug issues, ensuring the quality and performance of the software. Stay updated on industry trends and best practices to improve software development processes. Follow company guidelines for programming and documentation. Monitor the system performance by performing regular tests, troubleshooting, and integrating new features. Offer support by responding to system problems. You will be reporting to the Sr Manager responsible for Data & Insights Minimum Qualifications Bachelor’s degree in computer science, Engineering, or a related field 5+ years' experience in a similar role. Experience as a Senior Python Developer with 6 years of hands-on development experience. AWS Certification is a great plus Proficiency in Python and experience with popular frameworks such as Django or Flask. In-depth knowledge of AWS services and experience with cloud-based architecture Understanding of software development principles, design patterns, and best practices Experience with database systems, both SQL and NoSQL Experience communicating updates and resolutions to customers and other partners About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Trainee Accounts Payable

Hyderabad, Telangana, India

2 years

Not disclosed

On-site

Temporary

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Title: Trainee, Accounts Payable Job Type: Trainee role for 12 months – to be converted into a Full-Time Hire depending on performance and Headcount Availability. Location: Hyderabad Introduction to EA & India Centre: Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices and the Internet. EA India’s office in Hyderabad supports game development activities for mobile gaming, console, online and free to play casual game portal pogo.com. Two corporate functions operate shared services centers: IT- provides networks & applications support whereas Finance supports purchase to pay, accounts receivables, revenue accounting, fixed assets accounting, procurement support, payroll & FP&A. Introduction To Function & Role The Accounts Payable process is carried out for North America, Europe and APAC regions including non-English-speaking countries. The scope includes Employee expense audit, Invoice Processing, Validation, Vendor creation, Disbursement and Helpdesk activities within agreed timeline as per EA internal policy, ensure timely payment to suppliers and employees and managing Customer Service for the internal customers. The responsibility of a Trainee AP Specialist I is to process invoices of vendors for all 3 regions on daily basis and ensure to raise the queries on regular basis against the variance Invoices. Roles & Responsibilities Process Invoices daily for All Region countries. Knowledge on email box handling to support helpdesk queries. Understanding of AP process along with three ways matching of invoices with respective PO lines. Process invoices which have different currency, also understanding different tax concepts for various countries. Work closely with Business Partners/ Requestors to resolve invoices on hold or Invoice payment related discrepancies. Deliver internal set defined targets on Productivity and Accuracy. Provide excellent customer service to our business partners and suppliers Ability to handle multiple demands and high volume. Follow policies and procedure under structured supervision. Skills And Experience A bachelor’s degree in accounting or business administration. 6months – 2 years of work experience and relevant experience of 1 year in AP Process is an added advantage. Hands on experience with R12 is an added advantage. Beginner level in MS Office. Keyboard skills more than 30 words per minute Customer oriented and Conscientious with attention to detail. Outgoing personality with excellent verbal & written English communication skills, commitment to achieving results. Willingness to be flexible with working hours given the potential global coverage of this role. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Associate Producer

Hyderabad, Telangana, India

8 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Associate Producer Location- EA Hyderabad As EA's first label dedicated to purely digital games, EA Mobile creates games for mobile devices and online environments that deliver seamless play Anytime, Anywhere and on Any Mobile device. From Star Wars to Simpsons to Plants vs Zombies, EA Mobile houses some of the most beloved Mobile Game IP’s connecting a market of more than one billion casual and core gamers worldwide. We pride ourselves in delivering engaging, accessible, high quality games to people of all skill levels and interests. Slingshot Games represents one of EA Mobile’s most valued studio teams with highly talented mobile game experts involved in Game Design, Engineering, Art, Production, Product Management, Analytics and Community Management and the studio is responsible for some of EA’s Top mobile titles. Role Overview As an Associate Producer you are responsible for establishing and executing on the vision of game titles, to EA’s exacting quality standards. Oversee the entire lifecycle of the game from concept to launch and post launch Live Services, with a strong desire to research and communicate game market trends, patterns, and customer requirements. You'll need to understand how to help self-organizing teams accomplish great things, and drive communication so that we can reach past what any of us can do on our own. You'll bring innovative ideas about organization, production, and about the future of interactive entertainment. You have relevant experience in game development, production management and leadership. Responsibilities Champion the vision of the game which respects the creative director’s vision and Product Manager’s business expertise and be accountable for the quality targets and the results achieved. Provide clear context to the team for how the features fit into the larger game, how they fit into the marketplace, and how it serves and delights our fans. Help team prioritize highest business value features and set quality targets. Be the Voice of the players for the area of ownership, articulate clearly their expectations to the team and provide actionable items. Sell the value of your game across EA and our industry, including interviews & meetings with the press, partner companies, EA executives, etc. Serve as a coach and mentor to junior producers, assisting them in the resolution of complex problems and growing their skills and knowledge. Support the Studio leadership to cultivate a strong development organization: grow talent, make timely decisions, inspire and create a motivating workplace. Who Fits The Bill 8+ years’ experience as a Producer within the video game industry, managing large internal teams within the video game industry (Software Engineers, Artists, Designers, Audio Specialists, Senior Project Managers, Associate Producers etc.). Ability to know what types of products will sell and what won't sell and be able to assess the feasibility of producing a new product – Knowledge of Mobile + Freemium is critical. Excellent written and verbal communication skills – Ability to represent the product in Exec level conversations Successful track record in the development of high-profile entertainment and software products. Strong knowledge of the software/game market and platforms; assertive and motivated team player. Experience in an Agile development environment. Strong technical background a plus About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

RPA DEVELOPER I

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The CFO organization comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance. We use progressive tools to analyze and visualize data, telling the story of financial drivers, performance, risks, and opportunities. We value attributes like collaboration and learning. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. Role : RPA Developer - 1 Location: Hyderabad Report to: Team Lead / Manager Introduction To Function & Role The main role of the RPA developer is to design, develop and implement a bot using automation anywhere. The process involves use case identification, requirement gathering, control reviews, approvals and implementation. Also, the developer is required to participate in process enhancements related brain storming sessions and work with the project team for various upgrades on the existing bot due to the changes in the existing tools. Roles & Responsibilities : - Candidate Identification (Use Case) Process Assessment & Volume, Manual Effort & Transaction Detail evaluation to measure the 'AS-IS' process - Feasibility Analysis - Process Information & Process Description and Steps - Gathering resources (SME/Employees/Software & Hardware req) to examine the process & understanding the logic - Elements potentially prevent automation - Judgement calls, Fuzzy logic, Handwritten docs, Mandatory date pickers, Captcha codes. Elements require full testing (Java, Flash, Citrix locations, Documents, Cycle time constrains, Power automate, AI) Benefit Analysis - Regulatory, Manual Hours, Quality & customer focused - Prioritization: Scope of automation, Manual hours, Business urgency, complexity assessment & output determination - TO-BE - Flowchart development Interact with various stake holders for project related planning to implementation - Effective planning & stick to the targeted time Bringing best practices for exception handling and bot development. Qualifications: - Bachelor’s degree or master’s degree in technology 2--3 years of experience in RPA - Automation Anywhere A360Version Fluent in communication and ability to drive the discussion to achieve the desired results. A minimum of an advanced certification in RPA 360 version is required, with a master certification being highly advantageous. Job Attributes Thrives in a global, fast-paced environment. Ability to work within a shared service team. Self-starter mindset and eager to learn. Adaptable and flexible to business partner needs - Growth mindset and innovative problem-solving skills with a focus on user experience Excellent verbal and written communication - Passion for continuous improvement and leveraging technology. Flexible to work in Shifts. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Quality Designer

Hyderabad, Telangana, India

8 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Role Overview Quality Designers specialize in key domains of the QA process. Depending on the domain of specialty will work embedded within the Development organization or on a central/shared group, drive continuous improvement of the QA practice across EA and actively knowledge share across the organization, have a strong Quality from a consumer perspective, strong advocate and influencer in game design and implementation decisions. Responsibilities Drive quality verification efforts by providing technical and strategic direction based on collaboration with various disciplines. Own overall Test Strategy for the game, and test planning for each pack release. Partner with QV DD/DMs on game area releases QV execution, Live Pods support etc, for meeting overall quality targets. Drive initiatives like Risk Based Testing, Data/AI-driven testing, etc. Partner with game development on Product roadmap, Feature readiness and Quality Targets. Own the Quality Engineering engagement and drive automation, tools & tech evaluation and adoption. Network with Quality Designers in QVS across locations for sharing and learning practices. Skills Required Test Strategy & planning, for the pack releases including various types of testing based on data driven approach and RBT Test Execution & Implementation, with the ability to provide effective test coverage and find issues early in the cycle Research & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact. Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level. Problem solving & Risk Assessing, with the approach of finding permanent solutions and averting risks in the future Tech implementation - driving tech changes including ability to identify scope, priority and role of automation. Project Management for planning and execution of test strategy and tasks using Scrum/agile process is nice to have. Proactive Decision making. Great Collaboration skills, Excellent verbal & written Communication. Qualification Bachelor’s degree in computer science or related field (or equivalent work experience). 8+ years of experience in Quality Assurance, test planning and execution. Has strong understanding of quality assurance techniques, testing, and various test methodologies and processes. The successful candidate should have achieved results like, Led the QA team for product development and have created end-to-end test strategy. Successfully executed the test plans through various stages/gates of the product development, final release and live releases/service. Dealt with complexity and size of the quality verification process, including change management without impacting the quality goals. Leveraged tools, tech, automation and data for test efficiency and optimization year over year. Successfully evaluated and adopted latest and best practices from other business units or the industry. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Workforce Management (WFM) Planning Analyst

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Workforce Planning Analyst As a Workforce Planning Analyst, you will report to Director, Community Programs & Planning. You are passionate about improvements. Asking the right questions to find the right answers. Thinking critically and analyzing data to connect the dots and find solutions. Community Care EA’s Community Care organization exists to inspire the world to play safely. We support players across the globe in 13+ languages. We value people who will bring new ideas and perspectives to help make Community Care a great place to be and be from. We celebrate diversity and inclusion. It’s just as important for us to create great experiences for our people as for our players. We’re looking for people that will come to the office (or Zoom meeting) excited to work and ready for some fun. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. Responsibilities Create, maintain and deliver monthly, quarterly and annual staff planning projections for all frontline Community Care departments, adhering to tight deadlines. Analyze large historical datasets to ensure that our Operations teams are delivering against plans, with the ability to find actionable insights to drive improvements across our organization. Review and improve our planning processes on a consistent basis to ensure we are maximizing our effectiveness and identifying opportunities to improve efficiency. Work with key stakeholders across Worldwide Customer Experience to ensure our plans are constantly reviewed and updated to contain up to date information. Build a strong working relationship with our operations management, product management and project management teams to ensure that we are supporting them in delivering their goals whilst modelling planning scenarios to ensure business objectives are met. Work with our Data Science and Insights teams to identify analysis opportunities to drive improvements whilst also ensuring we are delivering to our planning KPIs. Collaborate with Sr Director of Community Care & business planning teams to ensure that we are delivering against our monthly, quarterly, and annual budget targets. Deliver and present our long-term planning outputs on a monthly and quarterly basis to leadership teams across the organization Qualifications Experience performing WFM at a large-scale multinational corporation. Minimum of 3 years in Workforce Planning for a team of 1000+ agents Ability to flex between long term strategic forecasting and short-term tactical planning in a fast-paced environment Advanced Microsoft Office skills (Excel, PowerPoint, PowerBI) with the ability to model long-term staffing requirements in Excel. 3 or more years using Aspect or similar WFM tool. Advanced knowledge of key planning methodologies like Erlang, Workload, Shrinkage, etc. Intermediate knowledge of forecasting, quantitative modelling, and scenario analysis Experience using Tableau or a similar analytics platform to analyse large data sets to ensure accuracy of our planning inputs and outputs and to identify improvement opportunities. Proven track record of delivering to targets within tight deadlines. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Business Management Coordinator

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Management Coordinator Electronic Arts: Electronic Arts creates next-level entertainment experiences that inspire players and fans. We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. Amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, creativity thrives, new perspectives are invited, and ideas matter. We’re a team where everyone makes play happen. Fan Growth Fan Growth is responsible for helping fans engage deeper, stay longer, and have more fun. We build strong relationships with fans through targeted marketing and loyalty programming; we provide care to help fans get the most out of their games; and we partner across EA to optimize experiences in and around our games, ensuring effortless journeys that maximize value to our fans. We seek people who bring new ideas and perspectives to make Fan Growth a great place to be and be from. Fan Growth Business Management You’re the Business Management Coordinator. You’re passionate about improving the processes necessary to keep our business operating smoothly. You pay attention to the details and work hard to keep things organized. You execute the vision created by Business Operations and Internal Comms and Experience to increase efficiency and complete work effectively. Responsibilities Business Operations Coordination Set up tools and processes to improve efficiency, reduce repetition, and streamline common tasks Collaborate with managers across the organization to keep resource allocation data up-to-date Create and update new roles in our financial system Partner with Business Operations teammates to define and create reports that will enable us to continuously improve Maintain important business operation reporting (planned vs. actual) Internal Comms and Experience Coordination Use tools and creative solutions to measure the effectiveness of our work Turn campaign stats into actionable summaries we can use to improve results Schedule and track internal comms campaigns Keep our email and Slack distros updated Organize monthly in-person events Qualifications Self-starter - you provide recommendations and take the lead without prompting. Curious - you know how and what to ask to make sure you understand the task at hand. Organizer - you’re organized, resourceful, and always looking for ways to do things better and more efficiently. Team player - you collaborate well with others, know how to play your position, and bring out the best in others to win as a team. Reliable - you bring demonstrable experience in streamlining common business processes, preferably using AI or productivity tools. Intermediate knowledge of the tools we use every day: Airtable Anaplan Google Sheets, Docs, Slides, etc. Miro Slack Contact Monkey High degree of comfort with mathematics and reporting data Ability to create a work-back schedule and manage it to help teammates meet deadlines About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Machine Labeling Admin

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Machine Labeling Administrator We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination. #WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. And we want you to join us. We’re hiring a Machine Labeling Administrator The Community Moderation & Care organization is looking for a Machine Labeling Administrator. You will be tasked with the Core machine labeling efforts for the Community Moderation & Care Organization and will need an understanding of EA’s products, communities, and machine learning and labeling operating models. You will research, learn, and work on machine labeling jobs following industry best practices which will help improve our machine-learning models. You have experience planning, executing, and analyzing labeling jobs for machine labeling and learning models You are focused on building thriving communities safe from disruptive content and behavior. You should be comfortable interpreting and reporting your results to your management, team, and stakeholders. This role is part of EA’s Fan Care organization. The Fan Care organization strives to make EA known for taking care of its fans. We’re fans taking care of fans and people talking to people – whenever, wherever, and however they need us. You will report to a Machine Learning Manger and work closely with Fan Care leaders, XO data scientists, and studio partners. So how does the Machine Labeling Administrator make great experiences for fans? They: Collaborate with your team and stakeholders on effective data labeling and image labeling methods based on learnings and feedback Build and cultivate a positive customer experience, through the elimination and mitigation of negative and aggressive players from our customer base by assessing the accuracy of our machine learning models Meet and exceed upon all set KPIs in productivity, adherence, quality and accuracy Ensure consistency in machine model calibration in compliance with all Terms of Service internal and external procedures Provide support to other departments/studios via closed feedback loop Complete ad hoc reports and/or projects as required Analyze game, categorization, and reporting anomalies and report as required Complete threat and risk assessments on product functionalities and behavioral trends Act as a point of contact for calibration related issues Be proactive in developing industry knowledge Act as a champion for the quality of moderation machine models Perform any other duties as assigned by the Team Manager If you’re interested, you’ll need these skills or experiences: Experience with data modeling and image labeling while coordinating Machine Learning (ML) activities Thrive in a fast moving and changing environment A track record of delivering to highest operational performance standards A track record of excelling in support roles Critical thinker with strong analytical skills & experience. Exceptional and professional communication skills An appetite for innovation Track record of taking initiative and owning issues and their resolution About Electronic Arts Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe. We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Technical Director I

Hyderabad, Telangana, India

10 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Technical Director will report to the Senior Engineering Manager Responsibilities Lead technical direction and development processes for mobile game projects and services Manage a team of engineers, promoting continuous improvement and collaboration across disciplines and locations Guide teams to align and accomplish development goals Align with leaders and peers across locations on technical priorities Qualifications We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialogue to be considered. 10+ years of professional experience in software engineering 3+ years in a technical leadership role Experienced with mobile game development, web development, and performance optimization Programming skills and expertise in software design, algorithms, and data structures Experienced in Agile methodologies, continuous integration, road mapping, and prioritisation 10+ years of professional game development experience across game client and server backend 5+ years leading impactful engineering teams Collaborated with directors on a game to develop the vision and execute on it Shipped and supported a large scale mobile title played by millions Extensive experience with game engines (e.g. Unity, Unreal Engine) and 3D Extensive experience with cloud providers (e.g. AWS, GCP, Azure) Bonuses Experience with FPS features Experience with Content Management Systems (CMS) to support live applications Built up a game engineering team About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

3D Animator

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. At Slingshot Studio, we are on the hunt for enthusiastic and imaginative game builders & innovators to spearhead the development of a next-generation mobile shooter within one of our most iconic franchises. This is your chance to immerse yourself in a dynamic and cutting-edge environment, collaborating with world-class teams and working alongside seasoned veterans of the genre. If you're eager to make a tangible impact and push the boundaries of mobile gaming, we invite you to be part of our team We are seeking a talented professional to join our studio team as an Animator. Role Overview We are looking for a skilled and driven Animator with a strong technical foundation and a passion for crafting compelling character movements for Shooting Title. You will collaborate across disciplines to define animation standards, build efficient pipelines, and ensure high-quality integration of animations and VFX in-game. If you're a proactive problem-solver who thrives in a collaborative environment, this role is for you. Full Description We’re looking for a versatile and experienced Animator with a solid foundation in character movement, gameplay feel, and technical implementation. You should be confident in bringing animation ideas from concept to final in-game execution, with a keen eye for timing, weight, and visual clarity. If you're passionate about gameplay animation, love solving creative challenges, and enjoy collaborating with a team to craft memorable, responsive experiences—let’s connect! 3+ years of professional experience as a Animator, with at least one shipped mobile games with live ops. Proven ability to rig and animate high-quality character assets for both third- and first-person gameplay. Strong grasp of animation principles with a focus on gameplay clarity, timing, and feel. Proficiency in Maya and Unity, including the Mecanim system, Timeline, and Animator Controller. Excellent cross-functional communication skills to convey visual goals and technical requirements clearly. Understanding performance optimization, particularly for mobile platforms. Receptive to feedback and skilled at providing constructive critique in a collaborative environment. Bonus: Experience with VFX integration, shader graphs, or procedural animation systems. Key Responsibilities Develop and maintain robust animation pipelines, tools, and documentation to support scalable production workflows. Collaborate closely with the Art Director, artists, tech, and design teams to define and uphold benchmarks for animation, rigging, and VFX. Serve as a liaison between the 3D art team and other departments, ensuring clean, optimized, and timely hand-offs. Troubleshoot animation-related bugs and resolve performance bottlenecks within the game engine. Research and adopt emerging tools and trends—including AI—to enhance animation quality and efficiency. Apply a solid understanding of FPS/TPS gameplay mechanics to create animations that enhance responsiveness and player feedback. Work with motion capture and facial animation systems where applicable. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Director Game Design

Hyderabad, Telangana, India

10 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Game Design Director Location: Hyderabad, Telangana, India We’re EA —the world’s largest video game publisher. You’re probably familiar with many of our titles— Madden, Football Club, The Sims, Need for Speed, Dead Space, Battlefield and Star Wars , to name a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose. As EA's first label dedicated to purely digital games, EA Mobile creates games for mobile devices, social networks and online environments that deliver seamless play anytime, anywhere, on any device. Connecting a market of more than one billion core and masscasual gamers worldwide, EA Mobile delivers engaging, accessible, high quality games to people of all skill levels and interests. The EA Mobile portfolio encompasses some of the most recognizable entertainment brands in the world, including titles such as The Simpsons, Tetris Blitz, SCRABBLE, MONOPOLY, Plants vs Zombies 2, Real Racing 3, Dungeon Keeper as well as online games destination Pogo.com. The Hyderabad office represents one of EA Mobile’s largest development organizations with more than 700 passionate mobile game experts involved in game development, testing, production and distribution. The game development studio is a team within this organization that is committed to building and running live services for some of EA’s top games. Our vision is to be EA Mobile’s center of excellence for Live Services and help grow the footprint of casual games in the market. Here Are The Values We Truly Believe In Tenacity – Hunger to prove yourself and keep pushing the boundary Ownership – Get things done Passion – Passionate about the art of making games Collaboration – Great things are not done by an individual but by a team of highly motivated folks Alchemy – Create magic in everything you do Role Overview The Director Game Design is responsible for managing the Slingshot Game’s game design discipline and is ultimately responsible for the game design quality of the Slingshot Game’s portfolio of live mobile titles. Their responsibilities include: Lead the game design team by providing clear expectations, mentorship, and guidance to help them grow in their careers Develop and communicate game design strategies that align with the games’ objectives and business goals for all titles in the Slingshot Games portfolio Oversee overall product quality and core player experiences across all titles Understand and leverage new trends driving mobile F2P player expectations and behaviors in mobile games and other free to play platforms Partner with product, analytics, UXR, and consumer insights to validate and understand underlying player motivations, and then drive solutions to problems and opportunities. Establish and uphold best practices for design methodology, F2P mobile economy design, design process, design tools, communication of designs, documentation, designer onboarding and resources Foster the creative culture of the team and studio Skills And Experience 10+ years experience in a creative role within the gaming/entertainment industry. 5+ years of experience leading game teams and defining game design and creative direction. 5+ years of mobile and F2P experience Experience designing, launching, monitoring, and evolving a live service. Experience with change management and improving team operations Welcome feedback and criticism, and enjoy working in a collaborative, iterative, and agile process. Organized, and can break down complex problems into consumable pieces for others. Experience working with research departments to establish tests and interpret data to improve the design. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

3D Character Artist

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. At Slingshot Studio, we are on the hunt for enthusiastic and imaginative game builders & innovators to spearhead the development of a next-generation mobile shooter within one of our most iconic franchises. This is your chance to immerse yourself in a dynamic and cutting-edge environment, collaborating with world-class teams and working alongside seasoned veterans of the genre. If you're eager to make a tangible impact and push the boundaries of mobile gaming, we invite you to be part of our team. We are looking for an accomplished member to join our Studio Team as ‘3D Character Artist’. Role Overview We are looking for a passionate and experienced 3D Character Artist to join our mobile Shooting Title team. In this role, you will help bring to life the cast of characters that define our game's universe. You will work alongside concept artists, animators, and technical artists to create high-fidelity characters and accessories that are visually striking and optimized for performance on mobile platforms. Our character artists are dynamic and imaginative creators, fluent in both traditional and modern 3D techniques—including working from scan data, photo references, and custom designs. You will report to the Art Director and collaborate closely with cross-functional teams to ensure visual consistency and technical quality. Full Description We’re looking for a versatile and experienced 3D Character Artist to join our team, ideally at the Associate to Art Director level. The ideal candidate has a strong foundation in visual storytelling and game art, with the ability to take creative ideas from concept to completion. You should have a sharp eye for color, composition, anatomy, and visual cohesion, with a passion for crafting compelling, memorable characters for mobile Shooting Title. If you're a highly collaborative and skilled artist with a love for games and attention to detail, we'd love to connect! Qualifications 3+ years of industry experience in character creation for games, with at least one shipped title on mobile or console Expertise in high-fidelity 3D modeling and sculpting using Maya and Zbrush Proficiency in texture painting and material creation using Substance Painter/Designer and Photoshop Strong knowledge of PBR workflows and ability to bake high-poly to low-poly maps (e.g., normal, AO, curvature) Deep understanding of human anatomy, clothing design, and character likeness fidelity Experience building game-resolution models with clean topology for deformation, rigging, and animation Ability to visualize and iterate in 3D even from limited concept art or references Familiarity with physically based materials and their accurate replication in CG (skin, fabric, metal, etc.) Comfortable working in real-time game engines such as Unity, Unreal, or Frostbite Experience designing modular character assets for customization systems and iterative pipelines Efficient in UV layout and texture optimization, with a focus on mobile performance Ability to troubleshoot and debug character assets within game engines Key Responsibilities Model and texture high-quality 3D characters for mobile shooting games—covering heads, bodies, clothing, gear, and accessories Sculpt detailed high-poly assets using Zbrush and create optimized low-poly versions suitable for real-time mobile rendering Create photo-realistic and/or stylized textures using Substance Painter, Photoshop, or equivalent tools Ensure strong character deformation with clean topology and efficient UV layouts Collaborate with rigging, animation, and technical art teams to implement assets effectively in-engine Maintain consistent character style and quality while adhering to gameplay, animation, and performance constraints Work independently and take ownership of assets from concept/block out to in-game implementation Optimize assets for performance on mobile devices without sacrificing visual fidelity Respond constructively to feedback from Art Directors and project leads, and iterate accordingly About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

Manager I, Financial Planning And Analysis

Hyderabad, Telangana, India

10 years

Not disclosed

On-site

Full Time

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Manager I, FP&A The CFO organization comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance. We use progressive tools to analyze and visualize data, telling the story of financial drivers, performance, risks and opportunities. We value attributes like collaboration and learning.. Location: Hyderabad You will report to Manager II, FP&A Business Partnering Provide financial analysis for Revenue & COGS Reviewing PPF forecasts and budgets, suggesting changes, and implementing the changes to ensure smooth forecasting Partner with business partners on PPF, discuss on future spend and forecast accordingly Identify and lead projects to continuously improve, standardize and automate forecasting and reporting tools and processes Partner with finance partners, identify challenges and suggesting changes – Regular catchups with various finance partners Financial Close, Forecasting, Reporting And Analysis Support Partner with the finance partners to manage close deliverables, timelines, process, and reporting Responsible for month end reporting, estimate reporting and analysis across Publishing Responsible for handling PPF budget and report the numbers on monthly basis to the leadership. Preparation of forecast decks, including commentary for leadership meetings Ad-hoc analysis for senior leadership - Publishing group Design and implement reporting tools to provide further transparency and visibility to enable flexibility in spend and analysis Drive FP&A Excellence Manage and develop 4 direct reports Identify and lead projects to continuously improve, standardize and automate forecasting and reporting tools and processes Provide timely feedback to the team members on performance Identify challenges in Publishing team, streamline and automate processes that will improve accuracy and reduce time Ensure the reporting is consistent across Publishing group . Qualifications Academic Qualifications - Good to have a Master of Business Administration in Finance but not mandatory. Bachelor’s degree required – Finance / Accounting related field preferred. 10+ years of related Financial and FP&A experience 5+ years of experience in People Management Demonstrated passion for learning and growing. Highly motived with an ability to manage multiple and sometimes competing priorities. Comfortable building analysis based off data from multiple sources. Extreme attention to detail with a rigorous process for review of accuracy. Excellent oral / written communication and interpersonal skills that enable clear and concise communication to all levels of the organization. Adept in MS Office, with an emphasis on Excel and PowerPoint Experience with Anaplan and / Power Bi About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Show more Show less

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