163 Qualtrics Jobs - Page 5

Bachelor’s degree in Analytics, Mathematics, Computer Science, Marketing, or other quantitative discipline Deep knowledge of website analytics and software with at least 2+ years of managing web analysts and data engineers. Adobe Analytics and Adobe Suite Experience (Target, Marketo, Launch, AEM) Strong communication skills and the ability to tell a story with data Successful track record of providing strategic recommendations to optimize the digital customer experience (B2B experience is a plus) Proficient Office 365 (Excel, PowerPoint, Teams, Outlook, etc.) Experience working in an Agile environment and running Agile team ceremonies Oversee complex data collection, defining requirements, optimizing the web analytics framework, and ensuring data quality/governance Responsible for analytics engineering and web data infrastructure, applying data best practices and continuous integration to the analytics code base Manage data-driven insights and ideas to support decision making, development efforts, funnel optimizations, marketing campaigns, and overall site optimization Stay aligned with company-wide objectives and ensure the analytics roadmap supports these objectives Coach, mentor, and train team on web analytics best practices, providing technical expertise where needed Be accountable to the health of the digital commerce sales funnel and proactively investigate any anomalies Establish and maintain strong relationships with key stakeholders in eCommerce, eProcurement, U/X, SEO, Demand Generation, Sales, and Leadership to drive actionable insights Oversee Adobe Analytics reporting to support functional teams across the organization Conduct deep analysis on customer pathing and conversions to optimize the site experience Evaluate the contribution of marketing channels to overall site performance and support marketing integrations via Adobe Launch Leverage session replay software to analyze optimization opportunities in partnership with UX/product teams Automate regression testing and identify bugs in tracking Stay informed on new analytics trends and raise enhancement suggestions to the team (privacy laws, cookie-less tracking, new software etc.) Train others on how to leverage data and insights, promoting a culture of digital data literacy and empowered product owners Run all scrum activities, including standups, sprint planning, grooming, and backlog management Develop and maintain processes and oversee timely delivery of quality analytics requests Present program progress to leadership, tracking timelines and communicating launches Master’s degree in Analytics, Mathematics, Computer Science, Marketing, or other quantitative discipline Decibel Insights (or other session replay), Qualtrics (or other site survey), OneTrust (or other cookie management software), Salesforce CRM Analytics (or other CRM) GA4 and Google Tag Manager Show more Show less

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the Team Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The TPM Partner Journeys team is accountable for the overall experience of TPM supply partners. This newly structured team takes a holistic, macro-level approach to define and drive experience improvements across EG. We are responsible for measuring the partner's overall experience, accounting for all touchpoints, and delivering insights to drive actionable improvements. Role Overview This position will transform partner data into business-changing narratives through powerful data storytelling. Using your expertise in journey analytics and text mining, you'll craft compelling cases for experience improvements that stakeholders can't ignore. You'll be the bridge between complex data and strategic action, creating visualizations and stories that make partner insights impossible to overlook and easy to act upon. In This Role, You Will Master the art of data storytelling by crafting persuasive narratives that transform complex analytics into clear, compelling stories with quantifiable business impact, making the invisible visible to key stakeholders across the organization. Leverage advanced text analytics to mine unstructured feedback for deep patterns and sentiment trends, turning conversation data into strategic recommendations with clear implementation paths and ROI projections. Build evidence-based business cases that quantify the impact of partner experience improvements, connecting journey friction points to key business metrics and demonstrating the tangible value of addressing partner needs. Create innovative data visualizations that make complex cross-channel partner journeys instantly understandable, helping stakeholders immediately grasp both current pain points and future experience opportunities. Establish adoption frameworks that enable partners to successfully implement your insights, demonstrating how your recommendations directly translate to improved partner performance and satisfaction. Develop measurement systems that track and communicate the business impact of implemented insights, continuously reinforcing the value of your analytical storytelling through tangible results. Experience And Qualifications Bachelor's degree in any technical discipline (e.g., Analytics, Data Science, Engineering, Computer Science, Mathematics, Statistics) with 2+ years of experience in customer/partner experience analytics or similar data-focused roles. Demonstrated expertise in data storytelling - proven ability to transform technical findings into compelling narratives that articulate business impact, persuade decision-makers, and drive measurable improvements in partner experiences. Exceptional skill in building persuasive, evidence-based cases that connect partner insights to business outcomes, with proven success in gaining stakeholder buy-in for recommended actions. Advanced proficiency in text analytics methodologies and tools for extracting meaningful insights from unstructured feedback, with experience using platforms like Gong, Qualtrics, or similar systems being a plus. Proven ability to develop frameworks that enable the successful adoption of analytical insights, with a track record of creating actionable recommendations that drive measurable improvements. Strong strategic thinking coupled with outstanding communication skills and stakeholder management abilities, ideally complemented by consulting experience and knowledge of AI/ML technologies to enhance data storytelling impact. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Show more Show less

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. JOB SUMMARY Lead Business Analyst - Data will be responsible for conducting Voice of the Customer (VOC) analyses, leveraging a wide range of analytical and data visualization tools to uncover and communicate opportunities to improve the customer's experience. Leveraging analytical tools such as Qualtrics, Tableau, and SAS, the Voice of the Customer team analyzes customer behavioral data and open-ended customer feedback TriNet receives through various sources, including: Net Promoter surveys, CSAT surveys, website and app intercept feedback, product feedback, customer engagement data, and customer demographic data. The Lead Analyst will collaborate with internal business stakeholders to: Deliver real-time, actionable customer insights, leveraging all tools and resources available. Integrate qualitative and quantitative customer feedback responses with customer behavioral data to address targeted business questions. Supporting the Net Promoter System program, including measurement of NPS, analysis of the drivers of NPS, and management of the Closed Loop process. Continuously improve the effectiveness and efficiency of the team's research and analysis methodologies, processes, and deliverables." Essential Duties/Responsibilities Regular exposure to complex, cross functional projects in either a project or program management capacity. Experience in presenting data visually to tell a clear story. Experience in presentation and translation of complex findings into layman’s terms. Experience with unstructured data analysis, including text analytics. Experience with and understanding of data and analysis tools, including Tableau and SAS. Experience with and understanding of various statistical methods. Proficient in Microsoft Office Suite, particularly Excel and PowerPoint. Excellent analytical skills, including strong business acumen. Ability to communicate, build trust, and influence employees at all levels of the organization. Ability to adapt to a fast paced, continually changing business and work environment while managing multiple priorities. A demonstrated commitment to high professional ethical standards and a diverse workplace." Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education Bachelor's Degree or equivalent experience preferred Work Experience Typically 8+ years Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the Team Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The TPM Partner Journeys team is accountable for the overall experience of TPM supply partners. This newly structured team takes a holistic, macro-level approach to define and drive experience improvements across EG. We are responsible for measuring the partner's overall experience, accounting for all touchpoints, and delivering insights to drive actionable improvements. Role Overview: This position will transform partner data into business-changing narratives through powerful data storytelling. Using your expertise in journey analytics and text mining, you'll craft compelling cases for experience improvements that stakeholders can't ignore. You'll be the bridge between complex data and strategic action, creating visualizations and stories that make partner insights impossible to overlook and easy to act upon. In this role, you will: Master the art of data storytelling by crafting persuasive narratives that transform complex analytics into clear, compelling stories with quantifiable business impact, making the invisible visible to key stakeholders across the organization. Leverage advanced text analytics to mine unstructured feedback for deep patterns and sentiment trends, turning conversation data into strategic recommendations with clear implementation paths and ROI projections. Build evidence-based business cases that quantify the impact of partner experience improvements, connecting journey friction points to key business metrics and demonstrating the tangible value of addressing partner needs. Create innovative data visualizations that make complex cross-channel partner journeys instantly understandable , helping stakeholders immediately grasp both current pain points and future experience opportunities. Establish adoption frameworks that enable partners to successfully implement your insights, demonstrating how your recommendations directly translate to improved partner performance and satisfaction. Develop measurement systems that track and communicate the business impact of implemented insights, continuously reinforcing the value of your analytical storytelling through tangible results . Experience and Qualifications: Bachelor's degree in any technical discipline (e.g., Analytics, Data Science, Engineering, Computer Science, Mathematics, Statistics) with 2+ years of experience in customer/partner experience analytics or similar data-focused roles. Demonstrated expertise in data storytelling - proven ability to transform technical findings into compelling narratives that articulate business impact, persuade decision-makers, and drive measurable improvements in partner experiences. Exceptional skill in building persuasive, evidence-based cases that connect partner insights to business outcomes , with proven success in gaining stakeholder buy-in for recommended actions. Advanced proficiency in text analytics methodologies and tools for extracting meaningful insights from unstructured feedback, with experience using platforms like Gong, Qualtrics, or similar systems being a plus. Proven ability to develop frameworks that enable the successful adoption of analytical insights, with a track record of creating actionable recommendations that drive measurable improvements. Strong strategic thinking coupled with outstanding communication skills and stakeholder management abilities, ideally complemented by consulting experience and knowledge of AI/ML technologies to enhance data storytelling impact. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. India - Haryana - Gurgaon Corporate Solutions Full-Time Regular 06/06/2025 ID # R-95279

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workspace Experience Enabler Work Dynamics What this job involves: Overall Role This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works every time”, while maintaining safe working practices throughout all we do. The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Client’s Property Services SharePoint When necessary raise risks to Workplace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Daily review of feedback ( DSAT ) & connecting with the employee for its closure until satisfaction Collecting Anecdote feedback from the employees using services of transport to have real time feedback on ground Weekly analysis of POY ( Qualtrics ) to see the trend and work upon required training & modification Coordinating End to End movement of VIP coming to the building including the follow-up on the transporation status Sound like you? To apply you need to have: Ideal Experience Excellent verbal and written communication skills A minimum of 1 year in the facility management industry/hospitality industry/transport industry Other Personal Characteristics Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview This role will act as an lead for Gallaghers internal employee listening and assessment capabilities. The individual in this role will be responsible leading a team to utilize our technology in designing, delivering, administering, and reporting Gallagher’s survey and assessment initiatives. This role will oversee the end to end process from requirement gathering to delivery in supporting our global businesses. How you'll make an impact Responsibilities Be the point of contact for our business and Talent teams to facilitate the end to end delivery of internal employee listening initiatives, surveys, and assessments (180/360) Act as an Qualtrics SME through delivery and including the development of SOPs and best practices for delivering surveys, assessments, and dashboarding capabilities in Qualtrics EX platform. Collaborate with internal stakeholders and partners to gather and articulate requirements, manage expectations, and to ensure successful delivery. Design and document functional and technical requirements and SOPs to develop consistency in timelines, delivery, and expectations of projects and deliverables. Monitor and review progress for timely implementation of all programs/projects. Contribute to the team’s body of knowledge, including lessons learned, best practices, and guidance materials. Logical thinking and problem-solving skills along with an ability to collaborate. Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data. Attention to detail in providing high quality deliverables. About you Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is preferred. Minimum of 4 years of experience in talent management or a related HR function. Strong knowledge of talent management principles, practices, and trends. Proven experience in designing and implementing talent development programs, including leadership development and performance management process. Familiarity with talent assessment and succession planning processes. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in HRIS and talent management software is preferred. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers. To be successful as a " User Experience Designer ", you should have experience with: Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences. Planning and forecasting abilities to anticipate change and align resources. Proficiency in benefits tracking is crucial to ensure value realization. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes. Additional Skills: Data literacy to support your decisions, expertise in content strategy, project management, and process mapping. Visual Design proficiency Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai, Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a " Colleague Experience Survey Analyst “you should have experience with: Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience. Additional Skills: Deep understanding of the full survey research process, from questionnaire development to statistical analysis, Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities. Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the Team Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The TPM Partner Journeys team is accountable for the overall experience of TPM supply partners. This newly structured team takes a holistic, macro-level approach to define and drive experience improvements across EG. We are responsible for measuring the partner's overall experience, accounting for all touchpoints, and delivering insights to drive actionable improvements. Role Overview: This position will transform partner data into business-changing narratives through powerful data storytelling. Using your expertise in journey analytics and text mining, you'll craft compelling cases for experience improvements that stakeholders can't ignore. You'll be the bridge between complex data and strategic action, creating visualizations and stories that make partner insights impossible to overlook and easy to act upon. In this role, you will: Master the art of data storytelling by crafting persuasive narratives that transform complex analytics into clear, compelling stories with quantifiable business impact, making the invisible visible to key stakeholders across the organization. Leverage advanced text analytics to mine unstructured feedback for deep patterns and sentiment trends, turning conversation data into strategic recommendations with clear implementation paths and ROI projections. Build evidence-based business cases that quantify the impact of partner experience improvements, connecting journey friction points to key business metrics and demonstrating the tangible value of addressing partner needs. Create innovative data visualizations that make complex cross-channel partner journeys instantly understandable , helping stakeholders immediately grasp both current pain points and future experience opportunities. Establish adoption frameworks that enable partners to successfully implement your insights, demonstrating how your recommendations directly translate to improved partner performance and satisfaction. Develop measurement systems that track and communicate the business impact of implemented insights, continuously reinforcing the value of your analytical storytelling through tangible results . Experience and Qualifications: Bachelor's degree in any technical discipline (e.g., Analytics, Data Science, Engineering, Computer Science, Mathematics, Statistics) with 2+ years of experience in customer/partner experience analytics or similar data-focused roles. Demonstrated expertise in data storytelling - proven ability to transform technical findings into compelling narratives that articulate business impact, persuade decision-makers, and drive measurable improvements in partner experiences. Exceptional skill in building persuasive, evidence-based cases that connect partner insights to business outcomes , with proven success in gaining stakeholder buy-in for recommended actions. Advanced proficiency in text analytics methodologies and tools for extracting meaningful insights from unstructured feedback, with experience using platforms like Gong, Qualtrics, or similar systems being a plus. Proven ability to develop frameworks that enable the successful adoption of analytical insights, with a track record of creating actionable recommendations that drive measurable improvements. Strong strategic thinking coupled with outstanding communication skills and stakeholder management abilities, ideally complemented by consulting experience and knowledge of AI/ML technologies to enhance data storytelling impact. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. India - Haryana - Gurgaon Corporate Solutions Full-Time Regular 06/06/2025 ID # R-95279

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a " Colleague Experience Survey Analyst “you should have experience with: Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience. Additional Skills Deep understanding of the full survey research process, from questionnaire development to statistical analysis, Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities. Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers. To be successful as a " User Experience Designer ", you should have experience with: Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences. Planning and forecasting abilities to anticipate change and align resources. Proficiency in benefits tracking is crucial to ensure value realization. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes. Additional Skills Data literacy to support your decisions, expertise in content strategy, project management, and process mapping. Visual Design proficiency Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai, Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a " Colleague Experience Survey Analyst “you should have experience with: Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience. Additional Skills Deep understanding of the full survey research process, from questionnaire development to statistical analysis, Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities. Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. 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Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers. To be successful as a " User Experience Designer ", you should have experience with: Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences. Planning and forecasting abilities to anticipate change and align resources. Proficiency in benefits tracking is crucial to ensure value realization. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes. Additional Skills Data literacy to support your decisions, expertise in content strategy, project management, and process mapping. Visual Design proficiency Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai, Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

Job Title: SME Annotator - Customer Service & Support Job Summary: We're seeking a skilled SME Annotator to join our Customer Service & Support team. As an SME Annotator, you will play a critical role in annotating and labeling customer service data to improve the accuracy and efficiency of our support workflows. Your expertise will help us develop and refine our customer service models, ensuring that our customers receive the best possible support. Key Responsibilities: 1. Annotate customer service data: Label and annotate customer service interactions, such as tickets, chats, and emails, to prepare them for use in machine learning models. 2. Improve support workflows: Use your expertise to identify areas for improvement in our support workflows and suggest changes to optimize speed and customer satisfaction (CSAT). 3. Collaborate with support teams: Work closely with customer service representatives and support managers to ensure that our annotated data meets their needs and improves their workflows. 4. Stay up-to-date with industry trends: Continuously update your knowledge of customer service best practices, industry trends, and emerging technologies. Required Toolsets: 1. Commercial Software: - Zendesk - Freshdesk - Salesforce Service Cloud - ServiceNow - HubSpot Service Hub - Intercom - Helpscout - NICE IEX - Verint - Assembled - RingCentral - Nextiva - Tableau - Qualtrics - SurveyMonkey - Slack - Teams 2. Open/Free Software: - osTicket - Zammad - Request Tracker - UVDesk - FreeScout - Rocket.Chat - Mattermost - Element - Jitsi Meet - DokuWiki - BookStack - MediaWiki - Outline - Metabase - Apache Superset - Google Data Studio (free) - Google Forms - LimeSurvey Skills and Qualities: 1. Attention to detail: Carefully annotate and label customer service data to ensure accuracy and quality. 2. Analytical skills: Understand the context and nuances of customer service interactions and identify areas for improvement. 3. Communication skills: Collaborate with support teams and stakeholders to ensure that our annotated data meets their needs and improves their workflows. 4. Flexibility: Adapt to different data types, annotation tools, and project requirements. Show more Show less

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary Lead Business Analyst - Data will be responsible for conducting Voice of the Customer (VOC) analyses, leveraging a wide range of analytical and data visualization tools to uncover and communicate opportunities to improve the customer's experience. Leveraging analytical tools such as Qualtrics, Tableau, and SAS, the Voice of the Customer team analyzes customer behavioral data and open-ended customer feedback TriNet receives through various sources, including: Net Promoter surveys, CSAT surveys, website and app intercept feedback, product feedback, customer engagement data, and customer demographic data. The Lead Analyst will collaborate with internal business stakeholders to: Deliver real-time, actionable customer insights, leveraging all tools and resources available. Integrate qualitative and quantitative customer feedback responses with customer behavioral data to address targeted business questions. Supporting the Net Promoter System program, including measurement of NPS, analysis of the drivers of NPS, and management of the Closed Loop process. Continuously improve the effectiveness and efficiency of the team's research and analysis methodologies, processes, and deliverables." Essential Duties/Responsibilities Regular exposure to complex, cross functional projects in either a project or program management capacity. Experience in presenting data visually to tell a clear story. Experience in presentation and translation of complex findings into layman’s terms. Experience with unstructured data analysis, including text analytics. Experience with and understanding of data and analysis tools, including Tableau and SAS. Experience with and understanding of various statistical methods. Proficient in Microsoft Office Suite, particularly Excel and PowerPoint. Excellent analytical skills, including strong business acumen. Ability to communicate, build trust, and influence employees at all levels of the organization. Ability to adapt to a fast paced, continually changing business and work environment while managing multiple priorities. A demonstrated commitment to high professional ethical standards and a diverse workplace." Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree or equivalent experience preferred Work Experience Typically 8+ years Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation. Show more Show less

Position: Colleague Experience Survey Analyst Location: Chennai Experience Level: 5+ years Employment Type: Full-time Shift Time : 10:00 AM to 6:00 PM IST (Flexibility required for key afternoon meetings) Mode of Work : Hybrid (Mondays, Tuesday, Wednesdays and Friday) About the Role: We are seeking a Colleague Experience Survey Analyst to help drive meaningful insights and continuous improvements across the employee lifecycle. This role blends data analysis, survey design, and a strong understanding of digital HR transformations to shape an exceptional colleague experience. Key Responsibilities: Conduct advanced data analysis including inferential statistics, correlations, and regression to identify patterns in employee feedback. Lead survey research end-to-end—from questionnaire design to statistical analysis and reporting. Develop and maintain forecasting models , conduct benefits tracking , and support the continuous evolution of change management methodologies . Contribute to digital HR transformation projects, particularly involving SaaS platforms. Collaborate with agile teams and stakeholders to deliver data-backed insights that improve employee engagement and workplace culture. Key Skills & Experience: Strong command of analytical and statistical techniques (e.g., inferential stats, regression analysis). Experience with survey programming platforms such as Glint, PeakOn, or Qualtrics . Proficiency in SQL , Python , or other database querying tools. High-level planning and resource alignment capabilities. Familiarity with technology change , particularly in SaaS environments . Exceptional problem-solving, presentation, and stakeholder communication skills . Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Additional Skills (Preferred): Experience in benefits realization tracking and strategic forecasting . Proven ability to work independently and in collaborative agile teams . A passion for employee experience and a proactive, insight-driven approach. Qualifications: Must Have: Bachelor’s degree in any discipline Preferred: Master’s degree Assessment Areas: Candidates may be assessed on the following: Change and transformation Risk and Controls Strategic Thinking Digital and Technology Orientation Technical and Analytical Capabilities Show more Show less

Position: User Experience Designer Location: Chennai Experience Level: 5+ years Employment Type: Full-time Shift Time : 10:00 AM to 6:00 PM IST (Flexibility required for key afternoon meetings) Mode of Work : Hybrid (Mondays, Tuesday, Wednesdays and Friday) About the Role: We are seeking a User Experience Designer with a strong background in crafting meaningful, end-to-end experiences. If you're a systems thinker who connects the dots between people, processes, insights, and platforms to deliver seamless, scalable services—this role is for you. Key Responsibilities: Collaborate as a Service Designer or UX Designer to develop human-centered experiences across the full user journey. Lead journey mapping, service blueprinting, rapid prototyping , and iterative design processes. Anticipate change through effective planning and forecasting , aligning design efforts with organizational goals. Track benefits and ensure value realization for users and stakeholders. Facilitate workshops and collaborative sessions to align diverse stakeholders. Desired Skills: Strong collaboration and facilitation abilities. High level of data literacy to support design decisions. Exposure to content strategy , project management , and process mapping . Proficiency in visual design and ability to bring ideas to life through compelling visuals. Familiarity with platforms like Workday and ServiceNow is a plus. Experience with survey tools such as Glint or Qualtrics is an added advantage. Qualifications: Bachelor’s degree in any discipline (Master’s degree preferred) If you're passionate about designing intuitive experiences and driving innovation through design thinking, we’d love to connect with you. Show more Show less

Job Description Your Responsibilities The Global Procurement COE team is looking for candidate for the position of Global Source to Contract Specialist. This position requires a deep understanding of procurement business processes and working knowledge of using IT systems & tools to help drive standardized sourcing, supplier performance management (SPM) and Contract Lifecycle Mgmt. (CLM) processes using technology platforms such as Jaggaer, Coupa etc. This position plays to help ADMs Global procurement achieve targeted business outcomes across a broad spectrum of spend categories Responsibilities associated with this role can be divided into 4 broad categories: ESourcing Drive global use and adoption of RF(x) tools across Global Procurement teams, ensuring adherence to ADM’s standard processes Partner with category mgmt. teams globally to deliver best-in-class eRF(x) and eAuction mgmt. processes to maximize value and process effectiveness Serve as ADM’s expert on best practices for eRF(x) processes and tools, methodologies and advanced sourcing strategies Partner with the purchasing hub globally to deliver best-in-class eAuction management processes to maximize value and process effectiveness Supplier Performance Mgmt.(SPM) Manage / enhance existing Standard Operating Procedures (SOP’s) to ensure global consistency and compliance in use of the SPM program Manage the supplier scorecard process and support the category management team in executing the Supplier Performance Mgmt. process Contract Lifecycle Mgmt. (CLM) Serve as a SME on CLM processes and activities Participate in design, deployment and maintenance of the CLM business process globally Continuous Process Improvement Using existing technology such Office365 ecosystem (PowerApps, PowerBI, MS Teams etc.), Qualtrics, Coupa, Jaggaer – drive processes standardization Your Profile Bachelor’s Degree in Business Administration, Information Technology required. MBA a plus 3+ years of Purchasing or Supply Chain experience required 2+ years in Strategic Sourcing and/or exposure to eRF(x) tools (especially Jaggaer/SAP Ariba /Coupa) preferred. Experience with advanced sourcing and optimizations a plus Preferred Experience in Food/ Agri-business industry ISM CPSM is a plus. Innovative professional with proven ability to think strategically and manage aggressive assignments Procurement driven – clear understanding of Procurement business processes such as Sourcing, Contract Mgmt. SRM is a plus Technology savvy – good understanding of IT systems and MS Excel is required. MS PowerApps, MS Power BI and Database a plus Driven team player with excellent written, verbal and interpersonal skills Strategic focus with an ability to prioritize, self-manage and focus on performance excellence Language: As this is a global role fluency in English is required. Fluency in other languages such as: Portuguese, Spanish, French is a plus. Should be able to work in EMEA hours i.e. in 2nd shift starting ~1:00 PM onwards #IncludingYou Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. About ADM At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. Req/Job ID 97957BR Ref ID Show more Show less

Tenure : Full-Time Hours : Monday/Tuesday – Friday/Saturday, (8:30 PM IST– 4:30 AM IST) OR (1:30 AM IST– 9:30 AM IST) · Rotational weekend shifts Start Date: Immediately Summary: As a Programmer Analyst, you will be responsible for our public opinion surveys' programming and deployment process from inception to completion. You will gain exposure to a user-friendly survey platform for political data collection and analysis and practical applications of JavaScript and HTML. We are looking for adaptable and eager individuals with a thirst for knowledge to grow in our fast-paced industry. Working in a closely-knit team environment, you will be critical in our core department to ensure accurate survey programming, field preparation, and project launches under quick turn-around times. Responsibilities and Duties: Program phone and online surveys using our proprietary, user-friendly survey platform Professionally converse with multiple clients to determine programming set-up and project specifications Interpret and generate unique programming solutions, through HTML and JavaScript, for various client programming requests Vigorous testing and quality checks of surveys, on a surface and backend level, to confirm accurate programming Analyze skip logic in Excel to verify all programming scenarios are set up correctly before projects launch to ensure data integrity Troubleshoot and respond to mid-field programming changes from internal team and external clients Required Skills: Advanced knowledge of Microsoft Excel Basic knowledge of HTML or JavaScript Strong attention to detail Eager and willing to learn new skills and techniques Demonstrate initiative and creativity in solutions to programming issues Ability and desire to adapt to a fast-paced, changing environment Strong analytical and communication skills Preferred Qualifications: Experience with Qualtrics or SAS Experience with jQuery Benefits: A Global Team of Individuals to help you reach your potential Opportunities for Career Advancement Training and development Higher than average pay Job Type: Full-time Pay: ₹480,000.00 - ₹540,000.00 per year Schedule: Monday to Friday Night shift Weekend availability Experience: similar work: 1 year (Required) Work Location: In person

Overview: The Market Research Team conducts custom survey projects for institutional investment firms, consultancy firms, and corporate organizations. Our team is focused on facilitating custom primary research survey projects for clients who wish to understand market trends within the Healthcare, TMT (Technology, Media & Telecom), Consumer Goods, and Energy & Industrials markets. Office Location - Pune/Mumbai/Bangalore/Delhi Work Model - Remote Early Shift Timing 1:00am-9:00am IST OR 3:00am-11:00am IST What You’ll Do: Work alongside Market Research Project Managers and manage online surveys throughout the entire project life cycle. Tasks include: Edit survey questionnaires to fit respondent-friendly formats and programming formats in Qualtrics Research, identify, and recruit appropriate respondents needed to meet quotas for survey recruiting Program and test questionnaires for online surveys Manage relationships with survey respondents and vendors, and answer all technical and non-technical questions about the survey Respond to RFQs and assess pricing and feasibility Conversion of large quantities of data from surveys into client-deliverable formats using Microsoft Excel, Word, and PowerPoint Ensure clients are regularly updated on survey status and their needs are continually met Work on ad-hoc project requests Work with other teams across Guidepoint in assisting and implementing surveys What You Have: Completed bachelor's degree in related field Minimum 4 years of market research or related experience Expert level Qualtrics experience required – ability to create and troubleshoot complex surveys Experience creating dashboards and data visualizations with tools such as Tableau and PowerBI Excellent communication skills; both written and verbal Proficient use of the internet for completion of timely research projects Demonstrated ability to work in a team atmosphere with minimal supervision A desire to work in a fast-paced entrepreneurial environment What We Offer: Competitive compensation Employee Medical Coverage Casual, multicultural work environment Central Office Location About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. Show more Show less

✍️ We’re Hiring: Digital Content Writer (UK & AUS Shifts) 📍 Location: Bangalore / Pune (Hybrid) 🕒 Shift Options: UK Shift: 3:00 PM – 11:45 PM IST AUS Shift: 7:00 AM – 3:30 PM IST 💰 Salary: Up to ₹15 LPA 👥 Openings: 2 (1 per shift) 📧 Apply: lavi .sahu@platinoxconsultants.com Are you a digital storyteller with a passion for user-focused writing and SEO-driven content? We’re looking for experienced Digital Content Writers to join a global digital experience team creating engaging website content that drives impact and performance. 🧩 About the Role: You’ll work across global websites and collaborate with UX, SEO, marketing, and design teams to craft content that speaks to B2B audiences across insurance, risk management, and BFSI sectors. From research and stakeholder interviews to writing and optimizing content for performance, you'll help shape the digital presence of one of the world's top professional services brands. 🔍 Key Responsibilities: Write & edit high-performing SEO-optimized website content Collaborate with global stakeholders to create content briefs and gather insights Use tools like Figma, Workfront, and Google Analytics to develop and optimize content Maintain brand tone across UK and US audiences Conduct content audits and help shape content strategies Proof and QA content across web platforms before launch ✅ Requirements: 5+ years of content writing experience, with 2+ years specifically in website content Strong writing/editing skills for both long-form and short-form content B2B experience required (Insurance/BFSI preferred) Experience with Google Analytics (Universal, GA4), Semrush, and content performance tracking Familiar with proofreading, stakeholder interviews, and cross-team collaboration Ability to manage multiple projects and work across time zones ⭐ Nice to Have: Knowledge of tools like Hotjar, Usertesting.com Qualtrics Experience with content creation inside Figma Understanding of digital journey mapping and lead generation strategies 📍 Location: Hybrid – Bangalore or Pune (on-site attendance required as needed) 📩 Apply today: lavi.sahu @platinoxconsultants.com Show more Show less

Location: Noida, UP, IN, 201306 Salary: Nil Division: Academic Department: HE Editorial Job Title Title: Editorial Operations Assistant Department: Higher Education Location: Sector-62, Noida About the Role The Editorial Operations Assistant will support the Higher Education (HE) team by working closely with Content Acquisition & Development, Upper-Level content teams, and Production. The role focuses on assisting with project management of content handovers, identifying and resolving issues to meet timelines, maintaining workflow processes, and supporting the implementation of editorial systems across HE. The assistant will also help develop team expertise in tools such as Qualtrics, iThenticate, Oxford Publish, and Oxford Purchases. Key Accountabilities Support the implementation of new systems and business processes, adapting workflows to evolving publishing needs. Administer and track project handovers. Assist in ensuring timely delivery of throughput, schedules, and quality. Provide technical support and documentation for editorial systems (e.g., Qualtrics, iThenticate, Oxford Publish, Oxford Purchase). Take responsibility for other assigned activities, such as contributing to an index of HE content assets. Ensure adherence to workflow visions and escalate issues when necessary. Maintain handover information using established tracking systems. Contribute to tasks as assigned by the Editorial Operations Lead. Skills, Knowledge, and Experience Aptitude for project management, innovation, content development, and goal delivery. Willingness and ability to learn assigned systems. Ability to collaborate productively across teams and within a matrix management structure. Excellent written, interpersonal, and verbal communication skills. Please apply on Careers.oup.com We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. Job Category: Publishing & Content

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Wärtsilä Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wärtsilä. IM is responsible for operating and developing the ICT landscape, and in addition is a strategic partner to our businesses, driving innovation to accelerate growth of digital solutions. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride? Job Description Solution Expert, HRIS Introduction We are looking for a skilled and experienced HRIS Expert to join the Wärtsilä Information Management (IM) organisation. The main responsibility is ensuring our global HR systems are operational which helps in global HR annual clock activities (e.g. merit review) are carried out. You will be working closely together with your HRIS colleagues, the broader HR Tech Solutions team and HR stakeholders. This position is based in IM’s India Delivery Centre Mumbai, India and reports to Manager, Integration, API & HRTech delivery Services. A matrix manager within HR Tech Solutions will oversee and support the daily operations. About The Position The Solution Expert, HRIS (HR information systems) role is all about ensuring smooth running of our Global HR systems by providing technical support, and managing HR Processes, while adhering to data security and regulatory compliance. In this role, you will: Perform system administration, technical configuration and maintenance tasks such as mass uploads, central changes, large organizational changes and administrative system backend changes etc. for the Global HR systems e.g., SuccessFactors, Cornerstone, Centric and Qualtrics. Participate and collaborate in various HR initiatives and development project as HRIS subject matter expert. Ensure systems are functioning optimally and that data integrity is maintained. Technically configure and enable annual HR specific activities, such as merit and performance & development processes. Troubleshoot technical issues, identify and document root causes, and transfer advance cases to higher level support team. Support and consult HR users with HR systems related queries. Generate regular and ad-hoc reports from the HRIS to support HR decision-making. Identify, propose, and implement process improvements to enhance efficiency and effectiveness of the HRIS. Stay up-to-date with the latest HRIS technologies and best practices. About You You are a technology and solution-oriented systems expert, who is not afraid to learn something new every day. To be successful in this role, we expect you to: Be experienced in SuccessFactors (our core master data system) and other HR systems, wanting to continuously develop your system expertise. Be proactive about continuously improving our systems and ways of working Take on things you have never done before, but enjoy some routine work every now and then Be service-minded. If you don’t know something, you will for sure find it out! Be a strong team player as the HRIS team collaborates heavily together Have strong problem-solving/analytical skills with attention to detail and a high level of accuracy Take data privacy and compliance seriously Be able to work in a dynamic organization by balancing multiple priorities Qualifications and experience: Overall 5 years of IT experience, including 3 years of proven experience as HRIS expert or in similar role. Bachelors’ degree or Post Graduations in Information Technology, Computer Science, or other relevant HR systems degree. Proven experience working with SuccessFactors as HRIS system. Having experience in other HR systems e.g., Cornerstone, Centric, and Qualtrics etc. is an advantage. Proficiency in data management and security, and very good understanding of integrations in HRIS Experience in MS Office for data preparation and reporting using Excel and PowerPoint. Strong communication and interpersonal skills Ability to work independently and as part of a team Excellent verbal and written communication skills in English Last application date: 27.05.2025 At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Discover Wärtsilä IM’s engaging and dynamic culture on YouTube. Show more Show less

Let’s be #BrilliantTogether ISS Market Intelligence (ISS MI) is looking for an Primary Market Research Analyst to join to join the Mumbai based Research team in support of our ISS MI Research. Overview ISS Market Intelligence Research forms part of the Market Intelligence (MI) division of ISS STOXX. As a Research Analyst you will work on small project teams to support our syndicated research studies, analyze research results, and help develop client deliverables. Coverage will focus on a recurring series of sentiment surveys but may also include other survey research products. Analysts develop critical skill sets by contributing to all phases of our research. They gain valuable market research experience, becoming well-versed in survey design and implementation, data collection and validation, and analysis of results to arrive at strategic implications. Additionally, Analysts develop deep knowledge of our clients’ businesses and strong project management skills. Finally, they gain broad exposure to the US financial services industry and the unique market dynamics for advisor-sold products in the asset management, annuity and life insurance space. Responsibilities Program surveys using Qualtrics. Customize surveys with advanced features like embedded data and custom JavaScript. Implement logic and branching to ensure a smooth survey flow. Conduct thorough testing of surveys to identify and fix any issues before deployment. Monitor survey distribution and response rates. Ensure data quality and integrity during collection. Clean and preprocess survey data. Analysis if market research results in SPSS, Excel and database environments Identify recurring themes and patterns in qualitative data and assign categories. Correct spelling and grammar in qualitative data. Visualize quantitative and qualitative data using charts and graphs to highlight key findings. Qualifications University Degree with academic distinction 1-2 years of experience in market research or related field Strong quantitative skills and a passion for analyzing statistical data Desire to work in a team-oriented, entrepreneurial environment Strong sense of ownership of responsibilities combined with proactive mindset when working autonomously Exceptional attention to detail and organization Demonstrated ability to work with quantitative data Excellent communication skills, both written and verbal Ability to proactively manage time to achieve target dates Demonstrated ability to juggle multiple priorities simultaneously Ability to work independently as well as collaborate effectively with other teams Proficiency with Microsoft Office software (Excel, PowerPoint, Word) Experience with SPSS or another statistical program a plus Utilize critical thinking skills to analyze data trends and derive actionable insights. Able to identify discrepancies in data and propose effective solutions. #ANALYST #MI What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Show more Show less

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Delivery Excellence Analyst As a Senior Delivery Excellence Analyst, you will play a key role in managing ZS’s Impact Stories workstream and other Delivery Excellence initiatives. This includes promoting success stories, coordinating strategic communication efforts, facilitating client feedback programs (such as Net Promoter Score), and driving operational excellence. The role requires strong organizational skills, attention to detail, and the ability to prepare effective written communications. A high level of collaboration and technical proficiency is essential to ensure alignment across stakeholders and functions. What you'll do Impact Stories Management Manage and execute multiple initiatives under the Impact Stories workstream to highlight client success stories and business impact. Collaborate with cross-functional teams to identify, curate, and validate impactful stories. Perform quality assurance and test updates to the workstream content to ensure accuracy and consistency. Continuously evaluate and recommend improvements to the storytelling process. Operations and Change Management Oversee day-to-day operations related to the Delivery Excellence team’s initiatives. Support the implementation of change management strategies to enable smooth adoption of new processes and systems. Drive stakeholder alignment and process adherence across global teams. Marketing and Strategic Communications Create, coordinate, and deliver compelling presentations that effectively communicate ZS’s impact stories to internal stakeholders. Collaborate with marketing and communications teams to amplify visibility of these stories while maintaining message consistency and tone. Lead and facilitate meetings to align stakeholders and support internal campaigns. Net Promoter Score and Feedback Analysis Administer and manage client feedback mechanisms including Net Promoter Score (NPS) surveys using platforms like Qualtrics. Analyze and synthesize feedback to identify trends, insights, and opportunities for improvement. Develop and share regular readouts with delivery teams and leadership to influence action and service improvements. What you'll bring: Bachelor’s degree in Business Administration, Communications, Marketing, or a related field. Master’s degree is a plus. 3-4 years of experience in delivery excellence, business operations, marketing communications, change management, or a similar function in a professional services or consulting environment. Strong experience in requirement gathering, process documentation, stakeholder coordination, and project execution. Proficiency with Qualtrics (for survey management), Microsoft Office tools (Excel, PowerPoint, Outlook, Word), and SharePoint (for collaboration and content management). Experience in developing and delivering internal marketing or executive presentations. Ability to analyze feedback data and translate insights into recommendations and process improvements. Strong written and verbal communication skills with the ability to engage stakeholders across different functions and levels. Familiarity with change management principles (e.g., ADKAR, Kotter) and a structured approach to managing transitions. Additional skills Strong organizational skills and proven ability to manage multiple priorities in a fast-paced, dynamic environment. Demonstrated ability to work independently, take initiative, and drive tasks to completion. Excellent written communication skills, with an emphasis on clarity and structure in storytelling and internal messaging. Experience with internal storytelling, branding, or organizational communications. Ability to work effectively across global teams and navigate cross-cultural communication nuances. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com