Quality Executive/ Sr. Executive

The Quality Executive plays a vital role in ensuring that all departments in the hospital comply with NABH/NABL standards and that continuous quality improvement (CQI) initiatives are effectively implemented. This role involves audits, training, documentation, and coordination for accreditation and quality enhancement processes.

Key Responsibilities:

• Assist in implementing and maintaining hospital-wide Quality Management Systems (QMS).
• Support preparation for NABH, NABL, and other relevant healthcare accreditations.
• Conduct internal audits and coordinate external audits; prepare audit reports and ensure corrective & preventive actions (CAPA).
• Monitor hospital policies, SOPs, and protocols for compliance and updates.
• Collect, analyze, and report quality indicators and performance data.
• Coordinate with departments for incident reporting, RCA (Root Cause Analysis), and risk management processes.
• Train staff on quality protocols, infection control, safety standards, and accreditation awareness.
• Organize patient feedback collection and grievance redressal mechanisms.
• Conduct surprise quality rounds in various departments and prepare observation reports.
• Maintain records and documentation as per accreditation and statutory requirements.
• Support Medical Records Review and Committee activities.

Qualifications and Skills:

• Education: Bachelor's or Master’s Degree in Hospital Administration / Healthcare Management / Quality Management or relevant field.
• Experience: 1–3 years in hospital quality department, preferably in NABH/NABL accredited institutions.
• Skills:
• Strong knowledge of NABH/NABL standards
• Good communication & coordination skills
• Analytical and problem-solving ability
• Proficient in MS Office (Excel, Word, PowerPoint)
• Attention to detail and documentation accuracy

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person