Quality Assurance Engineer II, Alexa Communications

- 2+ years of quality assurance engineering experience - Experience in manual testing - Experience in automation testing - Experience scripting or coding - Experience as QA lead on medium to large sized projects
Alexa+ is the next generation of Alexa, powered by generative AI, is your new personal AI assistant that gets things done—she’s smarter, more conversational, more capable. We are seeking a Senior Quality Engineer who will help us build next generation of Alexa Communication experiences for Alexa+ customers. It’s still Day One for the Alexa Communications team – we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa+ even more useful, and delight customers around the world. Key job responsibilities - Design and develop comprehensive test strategies and QA methodologies to ensure high quality for Alexa Communication experiences through a variety of methods, including automated and manual test tools. - Collaborate and influence cross-functional teams including developers, product managers, and applied scientists to understand product requirements and design effective test strategies. - Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including but not limited to functional and regression testing. - Identify and document defects, issues, and potential areas of improvement in the software development process. - Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality. - Define key metrics for measuring and reporting on the quality of software products and test effectiveness. A day in the life In this role, you’ll be responsible for quality assurance of new customer features and supporting architecture on a day-to-day and week-to-week basis. You’ll work directly with Product Managers, Engineers, Program Managers, UX, Design and Applied Scientists to ensure that Alexa+ customer will have the best experience when they use Communication products.