QA Engineer - Remote

Job Description

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ Role Summary As a Software QA, you will be a part of the QA team, working with the Conversation Design and Engineering team focused on testing, troubleshooting, and improving chatbot, mobile applications, and CRM for our clients. You will use your problem-solving skills to continuously deliver value to our clients while making a larger impact on the candidate experience. Day-to-day Responsibilities May Include, But Are Not Limited To Engage in multiple types of testing across a variety of devices to ensure the CRM and chatbot is performing as designed Work closely with the developers and designers of the project to build solutions to issues identified Communicate with IT developers to ensure a common understanding of tests performed and their results Review requirements, specifications, and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive, and well-structured test plans and test cases Identify, record, document thoroughly, and track bugs Perform thorough regression testing when bugs are resolved Location This is a virtual/remote role with the occasional in-office requirement at Talkpush Manila. Basic Qualifications Bachelor's/College Degree Minimum 3 years of Software QA experience Minimum experience of 2 years in Automation with Selenium. Preferred Skills / Experience Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black-box testing. Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Hands-on experience in performance testing is highly appreciated. Professional Skills Excellent communication (verbal and written), facilitation, and interpersonal skills Passion for ensuring a world-class user support experience Quicker learner and adaptable to learn new processes, concepts, and skills Excellent organizational and time management skills Strong attention to detail, results-oriented, self-directed, and inquisitive Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities Show more Show less