Project Manager

RESPONSIBILITIES Coordinate project including developing and coordinating realistic project estimates, plans and metrics Establish milestones and monitor adherence to plans and schedules, identify delivery risks, and obtain/drive mitigation strategies and solutions Ensure all releases are delivered as per the commitment, meet defined release criteria Collaborate with Product owners and application specialists to groom the product backlog Tracks team progress toward milestones/sprints, using key performance metrics to objectively identify if the team is on track or not Provide both high level and detailed project status and health to IT and business leadership Serve as a central point of contact for project questions Champion release management practices within the Agile delivery teams such as TDD, BDD, refactoring, value stream mapping, continuous delivery methodologies etc Drive cross-functional team activities and deliverables EXPERIENCE REQUIRED: 8+ years of Experience MUST HAVE SKILLS Experience in Kore.ai Platform Technical curiosity and a desire to understand how things work is essential Experience running projects using agile development principles, with knowledge of industry standard tools and best practices. Demonstrated ability to interface and liaise between technical and non-technical audiences, as well as presenting to executive management Monitor and report out project progress to all stakeholders periodically. Set the processes for project execution, as appropriate Detail oriented, but able to identify and communicate the biggest issues Decisive, action-oriented attitude; able and willing to own open issues and drive resolution Outstanding organizational, communication, interpersonal, and relationship building skills conducive to team development; able to work well in cross-functional teams. Strong verbal and written communication skills and excellent interpersonal skills; ability to motivate teams Passion for continuous process improvement Experience with Jira Agile and other collaborative tools is preferred NICE TO HAVE Experienced user of SharePoint, MS Project, Visio, and Excel This role will likely evolve over time as the company grows and our processes change, so flexibility and ability to adapt are critical Experience working as technical lead/manager in previous experience is preferred Show more Show less