196 Process Improvements Jobs - Page 3

Function Summary: The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers Role Responsibilities: Act with integrity & think customer-first in every interaction Handle PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they re able to leverage PhonePe to the fullest Experience, Skills, Qualifications : Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritize, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory Multilingual skills (spoken + written) in South Indian languages are preferred

Job Overview: As a Peptides Production Executive, you will be responsible for learning and assisting in the production of peptides according to established protocols and quality standards. This position is designed to provide hands-on training in peptide synthesis, purification, and related processes. Key Responsibilities: Understand and follow standard operating procedures (SOPs) for peptide synthesis. Assist in the preparation of reagents, solutions, and equipment for peptide production. Execute peptide synthesis under the guidance of experienced personnel Learn and perform purification techniques such as HPLC, chromatography, and filtration. Assist in maintaining accurate records of production and testing activities. Follow Good Manufacturing Practices (GMP) and safety guidelines. Learn to operate and maintain peptide production equipment. Report equipment malfunctions or abnormalities promptly. Maintain accurate and detailed records of all production activities. Compile data and assist in preparing production reports. Communicate effectively with team members and supervisors. Contribute to the identification and implementation of process improvements. Provide feedback on procedures to enhance efficiency and quality Attend training sessions to enhance knowledge and skills. Actively participate in professional development opportunities. Preferred candidate profile: Basic understanding of peptide synthesis principles is a plus. Strong attention to detail and commitment to quality. Ability to work in a team-oriented environment. Good communication and interpersonal skills. Willingness to learn and adapt to new processes. Experience: Minimum 2 Yrs in peptides production Responsibilities Qualifications Masters/Bachelors degree in Chemistry or a related field.

Req ID: 320921 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Quality & Performance Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Conduct internal audits to assess compliance and identify areas for improvement. Provide training and guidance to employees at all levels on CMMI and ISO requirements, processes, and best practices. Promote awareness of quality standards and the importance of process adherence throughout the organization. Prepare and maintain documentation related to process improvements, certifications, and audits. Generate reports on process performance, certification progress, and compliance levels for management review. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities As Senior Process Analyst - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLAs (Service Level Agreements) and timelines. Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journey. Gather, interpret, and analyze data to identify trends, patterns, and insights that support strategic business decisions Develop reports, dashboards, and visualizations to communicate findings effectively to stakeholders Collaborate with teams to understand business requirements and translate them into data-driven solutions Ensure data accuracy, integrity, and security while using statistical tools and software for modeling and forecasting Continuously monitor performance metrics, suggest optimizations, and support process improvements through actionable insights

Roles And Responsibilities Conduct market research to identify potential suppliers and products Responsible for Purchase Inbound: Material Planning, Scheduling, Receipt of Right material in Right Quantity in Right time. Inventory Management Planning, scheduling of Forging parts (BOP) as per production plan Resposible for Consumables and Engineering Parts Purchase Evaluate and compare supplier proposals, negotiate contracts, and make purchasing decisions Monitor inventory levels and ensure timely replenishment Collaborate with internal stakeholders to understand their purchasing needs and requirements Maintain accurate records of purchases, pricing, and supplier information Track and analyze purchasing trends and make recommendations for process improvements Stay updated on industry trends and developments related to pharmaceutical products Ensure compliance with company policies and procedures Handle Raw Material and Packing Material Resolve supplier-related issues and escalate as necessary

Sales and Process Trainer Min 5 yrs relevant exp prefer local male candidates CTC upto 6lpa Whatsapp your resume to 8013014471 Ideaspot Consultant / Kolkata

Job Summary The Senior Process Executive - B&L will be responsible for managing and executing various business processes with a focus on efficiency and accuracy. The role requires a minimum of 2 years and a maximum of 4 years of experience with mandatory technical skills in MS Excel. The candidate will work from the office during night shifts and will not require travel. Responsibilities Manage and execute business processes with a focus on efficiency and accuracy. Utilize MS Excel to analyze and interpret data for process improvement. Provide support in the foreclosure claim file and servicing of mortgage loans. Deliver exceptional customer service in the mortgage domain. Ensure compliance with company policies and industry regulations. Collaborate with team members to achieve departmental goals. Identify opportunities for process improvements and implement solutions. Maintain accurate records and documentation for all processes. Assist in the preparation of reports and presentations for management. Monitor and track key performance indicators to ensure targets are met. Resolve any issues or discrepancies in a timely manner. Communicate effectively with internal and external stakeholders. Stay updated with industry trends and best practices. Qualifications Possess a minimum of 2 years and a maximum of 4 years of experience in a similar role. Demonstrate proficiency in MS Excel for data analysis and reporting. Experience in foreclosure claim file and servicing of mortgage loans is preferred. Strong customer service skills in the mortgage domain are a plus. Excellent communication and interpersonal skills. Ability to work night shifts and adapt to a fast-paced environment. Strong problem-solving skills and attention to detail. Certifications Required Certification in MS Excel or related data analysis tools is preferred.

Job Summary We are seeking a dedicated Senior Process Executive - HC with 1 to 3 years of experience in Claims Adjudication. The ideal candidate will have expertise in Medicare and Medicaid Claims and it is advantageous if they also have experience in Commercial Claims. This is a work-from-home position with night shifts. Responsibilities Process and adjudicate Medicare and Medicaid claims efficiently and accurately. Ensure compliance with all relevant regulations and guidelines. Analyze and resolve claim discrepancies and issues promptly. Collaborate with team members to improve claim processing workflows. Maintain up-to-date knowledge of industry standards and changes. Provide exceptional customer service to internal and external stakeholders. Utilize technical skills to enhance claims adjudication processes. Monitor and report on claim processing metrics and performance. Identify and implement process improvements to increase efficiency. Conduct regular audits to ensure accuracy and compliance. Train and mentor junior team members on claims adjudication processes. Communicate effectively with other departments to resolve claim issues. Participate in continuous learning and development opportunities. Qualifications Possess strong technical skills in claims adjudication. Have in-depth knowledge of Medicare and Medicaid claims. Experience in Commercial Claims is a plus. Demonstrate excellent analytical and problem-solving abilities. Exhibit strong attention to detail and accuracy. Show proficiency in relevant software and tools. Display effective communication and teamwork skills. Maintain a high level of professionalism and integrity. Be adaptable to night shifts and work-from-home model. Have a proactive approach to learning and development. Demonstrate the ability to work independently and manage time effectively. Show commitment to delivering high-quality work consistently. Possess a customer-focused mindset and dedication to service excellence.

1. Job Title : Process Executive - B&L 2. Job Summary : The Process Executive - B&L role is designed for individuals with up to one year of experience focusing on managing accounts receivables and provider-related tasks. The candidate will work from the office during night shifts utilizing their expertise in MS Excel to streamline processes and enhance efficiency. This position offers an opportunity to contribute to the companys financial operations and impact the overall business success. 3. Experience : 0 - 1 years 4. Required Skills : Technical Skills: MS Excel Domain Skills:Accounts Receivables Provider 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Night 8. Responsibilities : - Manage accounts receivables processes to ensure timely and accurate financial transactions. - Utilize MS Excel to analyze and report on financial data enhancing decision-making processes. - Collaborate with team members to resolve discrepancies and improve financial accuracy. - Support the provider domain by maintaining up-to-date records and documentation. - Ensure compliance with company policies and financial regulations in all tasks. - Provide regular updates and reports to management on accounts receivables status. - Assist in the preparation of financial statements and reports as required. - Contribute to process improvements by identifying inefficiencies and suggesting solutions. - Communicate effectively with internal and external stakeholders to resolve issues. - Participate in training sessions to enhance skills and stay updated on industry trends. - Maintain confidentiality and security of financial information at all times. - Adapt to changing priorities and work effectively under pressure during night shifts. - Demonstrate a proactive approach to problem-solving and continuous improvement. Qualifications - - Possess strong proficiency in MS Excel for data analysis and reporting. - Have foundational knowledge of accounts receivables processes and best practices. - Exhibit excellent communication skills for effective stakeholder interaction. - Show attention to detail and accuracy in financial documentation. - Demonstrate ability to work independently and as part of a team. - Display willingness to learn and adapt to new technologies and processes. - Prior experience in provider domain is a plus but not mandatory. 9. Job Location : Primary Location :INTSHYDA14(BPIND HYD - DLF -2 Block-2 SEZ) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Process Executive - Voice [85DL03] 11. Demand Requires Travel? : No 12. Certifications Required : Certification in MS Excel or related financial software is preferred.

Job Summary We are seeking a Process Specialist with 4 to 5 years of experience in HealthCare Products to join our team. The ideal candidate will have expertise in Prov Privileges excl Hospital Demo Changes Credentialing and Re-credentialing by Calls . This role requires working in a hybrid model with night shifts. The candidate will play a crucial role in ensuring the smooth operation of healthcare processes and contribute to the overall efficiency and effectiveness of our services. Responsibilities Oversee the management of healthcare products to ensure compliance with industry standards and regulations. Provide expertise in Prov Privileges excl Hospital to maintain accurate provider information. Manage demo changes to ensure that all demographic data is up-to-date and accurate. Handle credentialing and re-credentialing processes to ensure that all providers meet the necessary qualifications and standards. Collaborate with various departments to streamline healthcare processes and improve overall efficiency. Conduct regular audits to ensure compliance with healthcare regulations and standards. Develop and implement process improvements to enhance the quality of healthcare services. Provide training and support to team members on healthcare processes and procedures. Monitor and analyze process performance to identify areas for improvement. Ensure that all healthcare processes are documented and maintained accurately. Work closely with healthcare providers to address any issues or concerns related to credentialing and privileges. Participate in the development and implementation of healthcare policies and procedures. Maintain up-to-date knowledge of industry trends and best practices in healthcare process management. Qualifications Possess a minimum of 4 years of experience in healthcare products management. Demonstrate expertise in Prov Privileges excl Hospital demo changes credentialing and re-credentialing. Have a strong understanding of healthcare regulations and standards. Exhibit excellent communication and collaboration skills. Show proficiency in process improvement methodologies. Display strong analytical and problem-solving abilities. Certifications Required Certified Provider Credentialing Specialist (CPCS) or equivalent certification is required.

Quality Kiosk is hiring Customer Success Manager. Job Title: Customer Success Manager Large Enterprise Clients Location: Ghansoli, Navi Mumbai Employment Type: Full-Time Experience: 510 years (preferred in managing enterprise-level accounts) Industry: IT Services / SaaS / Enterprise Solutions About the Role We are looking for a dynamic and customer-focused Customer Success Manager to join our growing team. In this role, you will be the key liaison between our enterprise clients and internal teams, ensuring long-term success, high customer satisfaction, and continuous business growth. This is a strategic and hands-on role that requires strong relationship management, communication, and problem-solving skills. Key Responsibilities Own Customer Relationships: Manage and nurture relationships with enterprise customers, driving customer retention and long-term loyalty. Develop Success Strategies: Design and implement scalable Customer Success strategies to align with business growth and client expectations. Champion Continuous Improvement: Identify opportunities for improvement in service delivery, customer experience, and internal processes. Promote a Success Culture: Foster a customer-first culture across the organization. Deliver Operational Excellence: Drive success through continuous value engineering and a focus on operational excellence. Be a Trusted Advisor: Collaborate with C-level stakeholders to align business goals with product capabilities and performance metrics. Drive Growth: Identify and generate cross-sell and up-sell opportunities in collaboration with the Customer Account Management Team. First Point of Contact: Serve as the primary contact for addressing and resolving customer issues and challenges. Ensure High-Quality Communication: Demonstrate excellent communication, presentation, and problem-solving skills. Proactive Support Management: Manage proactive support initiatives to minimize costs and reduce reactive issues. Streamline Delivery Processes: Define and optimize processes to ensure high-quality, timely, and productive solution delivery. Qualifications: BE/MCA/ MCM/ MBA/ B.COM/B.Sc Graduate Proven experience in a Customer Success, Account Management, or similar client-facing role with enterprise customers. Strong strategic thinking and ability to manage multiple stakeholders. Exceptional verbal and written communication skills. Analytical mindset with a problem-solving attitude. Experience working in SaaS, IT services, or cloud-based technology environments is preferred. What We Offer Competitive salary and performance-based incentives Collaborative and inclusive work culture Opportunities for continuous learning and professional growth Flexible working environment and work-life balance support

Role We are seeking a detail-oriented and experienced Finance Analyst to join our finance team. The ideal candidate will have a strong background in accounting principles and practices, with a keen eye for detail and a commitment to accuracy. Responsibility: Maintain and reconcile general ledger accounts, including reviewing journal entries, balance sheet reconciliations, and month-end close processes. Own the accounting activities for US business. Assist in the preparation of the annual budget and periodic forecasts, providing variance analysis and financial insights. Coordinate with external auditors during the audit process, providing necessary documentation and explanations for audit queries. Identify and implement process improvements to enhance the efficiency and effectiveness of the accounting function. Work closely with other departments to provide financial insights and support for various projects and initiatives. Requirements : Bachelors degree in accounting, Finance, or a related field. CPA or equivalent certification is preferred. Minimum of 2-5 years of experience in general accounting or a related field. US accounting experience is a must. QuickBooks experience is required. Experience in a CA firm is an added advantage. Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite, particularly Excel. Strong understanding of GAAP (Generally Accepted Accounting Principles) and relevant financial regulations. Excellent analytical and problem-solving skills with a high level of attention to detail. Strong verbal and written communication skills, with the ability to explain complex financial information to non-financial stakeholders. Ability to manage multiple tasks and prioritize effectively to meet deadlines.

Qualifacts Systems, Inc. is looking for RCMS AR Specialist II to join our dynamic team and embark on a rewarding career journey Billing & Invoicing: Generate and review accurate invoices through the RCMS platform for self-pay and third-party payers. Validate charge capture data from clinical and services departments prior to billing. Payment Posting & Reconciliation: Post payments, adjustments, and write-offs in RCMS and general ledger systems. Reconcile daily cash buckets and investigate discrepancies between bank deposits and system postings. Denial & AR Follow-Up: Monitor aging reports and aging buckets in RCMS; prioritize and manage escalation of past-due accounts. Research claim denials and rejections; prepare and submit appeals or corrected claims to payers. Patient & Payer Inquiry Resolution: Act as primary point of contact for patient billing inquiriesexplain statements, provide payoff quotes, arrange payment plans. Interface with insurance carriers to resolve coverage, eligibility, and claims-status questions. Reporting & Analysis: Produce weekly/monthly AR performance reports (days in AR, net collection rate, denial %, etc.). Analyze trends to recommend process improvements and reduce avoidable denials or write-offs.

Job Summary To extract content per the guidelines shared which are servable over Googles ad network and are viewable by our users advertisers alike. Hence it calls for consistent accuracy and quality at 99 percent level Responsibilities Review extraction of online content for accuracy and high quality Conducting remote and live audit of cases Coach mentor and share feedback to team Identifies opportunities for process improvements for direct team Identify customers needs and develop a strategy for meeting those needs Ensure logical and meaningful extraction of URLs content Write review and optimise advertising text and extensions Make final changes if need be as per process quality guidelines Develop domain expertise with regards to the processes

Job Summary Join our dynamic team as a SPE-RCM Customer & PT Services specialist where you will leverage your expertise in MS Office Insurance verification and Eligibility & Benefit Verification to enhance customer experiences. This work-from-home role requires proficiency in English and involves night shifts. You will play a crucial role in optimizing service delivery and ensuring customer satisfaction. Responsibilities Collaborate with team members to ensure seamless service delivery and customer satisfaction. Utilize MS Office tools to efficiently manage and document customer interactions and service requests. Conduct thorough Eligibility & Benefit Verification to provide accurate information to customers. Respond promptly to customer inquiries and resolve issues with professionalism and empathy. Analyze customer feedback to identify areas for improvement and implement solutions. Maintain up-to-date knowledge of industry trends and best practices to enhance service quality. Support the development and implementation of process improvements to streamline operations. Ensure compliance with company policies and regulatory requirements in all customer interactions. Provide training and support to new team members to foster a collaborative work environment. Monitor service metrics and report on performance to drive continuous improvement. Engage with customers to understand their needs and tailor services accordingly. Coordinate with cross-functional teams to address complex customer issues effectively. Contribute to the companys mission by delivering exceptional service that positively impacts society. Qualifications Demonstrate proficiency in MS Office applications to manage tasks efficiently. Exhibit strong analytical skills for effective Eligibility & Benefit Verification. Possess excellent communication skills in English for clear and concise interactions. Show adaptability to work night shifts and maintain productivity. Display a customer-centric approach to enhance satisfaction and loyalty. Have a minimum of 2 years of relevant experience in customer service roles. Bring a proactive attitude to identify and solve problems swiftly.

Job Summary The SPE-Medical Coding HC role involves ensuring accurate coding of healthcare products and services contributing to efficient billing and reimbursement processes. The candidate will work from the office during night shifts utilizing their expertise in medical coding to support healthcare operations. This position requires a minimum of 2 years and a maximum of 4 years of experience in Clinical Coding Revenue Cycle Management and Medical Coding. Responsibilities 1. Should be able to reach the 100% daily productivity target based on team/client requirement 2. Responsible for maintaining accuracy 98% in internal & client audit report 3. Should be able to score 95% in monthly assessment on coding protocols 4. Provide inputs on potential process improvements and automation opportunities 5. Should mentor any new/less tenured colleagues on any clarifications in coding domain 6. Should assist in resolving any escalations or technical challenges 7. Should be flexible in supporting client requirements and any crisis situations. Qualifications Possess a strong understanding of ICD-10 CPT and HCPCS coding systems. Demonstrate expertise in medical coding with a focus on accuracy and compliance. Have experience in using coding software and tools for efficient coding operations. Exhibit excellent analytical skills to interpret medical records and documentation. Show proficiency in communication to collaborate effectively with healthcare professionals. Display knowledge of coding guidelines and regulations to ensure industry compliance. Have a commitment to maintaining confidentiality and security of patient information. Certifications Required Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification is required.

Job Summary The Senior Process Executive - HC will play a crucial role in managing healthcare products and revenue cycle management processes. With a focus on accounts receivables and provider interactions the candidate will ensure efficient operations in a hybrid work model during night shifts. This position requires 1 to 3 years of experience in relevant domains contributing to the companys success in the healthcare sector. Responsibilities Manage healthcare product processes to ensure seamless operations and compliance with industry standards. Oversee revenue cycle management activities to optimize financial performance and streamline billing procedures. Coordinate accounts receivables tasks to ensure timely collection and accurate financial reporting. Facilitate provider interactions to enhance service delivery and maintain strong professional relationships. Implement process improvements to increase efficiency and reduce operational costs. Collaborate with cross-functional teams to align healthcare product strategies with organizational goals. Analyze data to identify trends and make informed decisions that drive business success. Provide support in resolving complex issues related to healthcare products and revenue cycle management. Ensure adherence to regulatory requirements and company policies in all operational activities. Develop and maintain documentation for processes and procedures to ensure consistency and quality. Utilize technical skills to enhance system functionalities and improve user experience. Monitor performance metrics to assess the effectiveness of processes and identify areas for improvement. Communicate effectively with stakeholders to provide updates and gather feedback for continuous improvement. Qualifications Possess strong technical skills in healthcare products enabling effective management and optimization. Demonstrate expertise in revenue cycle management ensuring efficient financial operations and compliance. Have experience in accounts receivables contributing to accurate financial reporting and timely collections. Show proficiency in provider interactions enhancing service delivery and maintaining professional relationships. Exhibit analytical skills to identify trends and make data-driven decisions that benefit the organization. Display excellent communication skills to interact with stakeholders and facilitate process improvements. Maintain a detail-oriented approach to ensure accuracy and consistency in all operational activities.

Job Summary The TM-Accounting role involves managing and optimizing financial processes within the Finance Domain. The candidate will leverage their expertise in reconciling accounts and record-to-report accounting to ensure accurate financial reporting. This hybrid position requires a native English speaker with strong communication skills to collaborate effectively during day shifts. Responsibilities Oversee the reconciliation of simple accounts to ensure accuracy and compliance with financial standards. Provide expertise in record-to-report accounting processes to enhance financial reporting efficiency. Collaborate with cross-functional teams to streamline finance and accounting operations. Implement best practices in financial management to support organizational goals. Analyze financial data to identify trends and areas for improvement. Develop strategies to optimize financial processes and reduce discrepancies. Ensure compliance with regulatory requirements in all financial activities. Utilize advanced financial tools to support data-driven decision making. Coordinate with stakeholders to align financial strategies with business objectives. Monitor financial performance and provide insights for strategic planning. Facilitate training sessions to enhance team capabilities in finance and accounting. Support the development of financial policies and procedures to maintain consistency. Drive initiatives to improve the accuracy and timeliness of financial reporting. Qualifications Possess extensive experience in the Finance Domain particularly in reconciling accounts and record-to-report accounting. Demonstrate proficiency in finance and accounting principles to ensure effective management of financial processes. Exhibit strong analytical skills to interpret complex financial data and provide actionable insights. Have excellent communication skills in English to collaborate effectively with team members and stakeholders. Show adaptability in a hybrid work model balancing remote and in-office responsibilities efficiently. Display a proactive approach to identifying and implementing process improvements in finance and accounting. Maintain a thorough understanding of regulatory requirements to ensure compliance in all financial activities. Certifications Required Certified Public Accountant (CPA) or Chartered Accountant (CA) certification is preferred.

Placing vehicles for inter-city trips from various locations in India. Need to develop good relations with pan-India transporters for the same. Coordinate with transport partners, drivers, delivery boys to ensure vehicle placement, deliveries as per pre-defined schedule and post-delivery documentation Create route plans and delivery schedules for next day trips Drive continuous process improvements within local transportation to improve reliability and cost of distribution operations Benefits of working at AbleCold Be part of an early stage high growth start-up Steep learning curve - we believe in learning by doing Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best. Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your own ideas, try out experiments, pilot projects Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership. Required skills/ experience: High energy and ownership Excellent people management skills Ability to manage multiple moving parts at the same time Strong ability to hustle to achieve results

Oversees the implementation and maintenance of functional business programs. Leads defining scope, creating roadmaps, planning, scheduling, resource allocation, risk mitigation, stakeholder management, and status communication for owned programs. Aligns with and gains sponsorship from multiple stakeholders to ensure successful execution of owned programs. Provides complete transparency of progress versus plan for programs owned, including regular status reporting to senior management. Assists in establishing scalable frameworks (process, tools, etc.) for the end-to-end program and manages stakeholders applying project management standards and documentation best practices. Proactively identifies opportunities for process improvements and provides recommendations to Program team leadership. Fosters cross-functional teamwork and promotes collaboration, coordination, and consistent communication among stakeholders. Starts to build trusted relationships with partner teams, both internal and external, to understand work priorities and ensures alignment. Assists in the development of organizational change management plans in partnership with all relevant stakeholders. Normally receives little instruction on day-to-day work, general instructions on new assignments. Performs other duties as assigned. Career Level - IC3

Location : Remote - Work from home Shift : Primarily 02:00 PM 10:30 PM IST (with flexibility for overlap and critical escalations across time zones as needed) Experience : Minimum 5 years in technical support, including 2-3 years in a leadership position Overview Are you driven by the thrill of solving complex client challenges in a dynamic and innovative tech landscape? Join us! Were looking for a skilled and proactive Support Manager to lead our technical support team across multiple levels (L1 L2 & L3 Support). This role requires a strong background in AWS services and a practical understanding of managed IT support operations. The ideal candidate will not only guide the team in adherence to established processes and procedures but also actively engage in problem-solving and continuous process optimization. This is a hands-on leadership position, ensuring seamless service delivery and prompt issue resolution in accordance with defined Service Level Agreements (SLAs). Key Responsibilities: Lead & Develop Support Team: Oversee, manage, mentor, and schedule a distributed L1, L2, and L3 support team, optimizing workload and resource allocation to meet service targets. Drive Incident & Problem Resolution: Ensure timely incident resolution, adhere to SLAs and escalation procedures, serve as a key escalation point for critical technical issues, and lead post-incident reviews (RCA). Optimize Service Delivery: Manage and improve support operations (Incident, Problem, Change Management), identify trends, and implement process enhancements or automation, adjusting staffing as operations scale (e.g., to 16x5, 24x7). Ensure Effective Communication & Reporting: Establish client communication channels, lead weekly/monthly review meetings to discuss performance and trends, and prepare regular reports on key service metrics. Skills and Experience Required - Proven experience managing technical support teams in fast-paced environments Strong knowledge of core AWS Cloud services such as EC2, Lambda, RDS, S3, IAM, and CloudWatch Practical understanding of ITIL-based workflows (Incident, Problem, and Change Management) Hands-on experience with ticketing platforms like Jira, Freshdesk, or Zendesk Calm and confident; skilled at managing team performance and customer expectations Ability to manage and oversee support across multiple shifts, including potential night and weekend coverage as operations scale to 16x5 or 24x7. Partner with fellow Support Managers and Support Leads to strategically scale and optimize team resources as operations expand. Excellent communication skills Bonus Points If You Have - AWS certifications Familiarity with observability tools like Datadog, ELK, or Prometheus, especially a combination of platform native, 3rd party, and internally developed tools for monitoring and alerting. Experience with CI/CD processes, Linux system administration, and basic scripting (Python or Bash) Working knowledge of tools like Jenkins, Git, or Docker How to Apply: Visit Link To Apply - https://bit.ly/arosupmgr We admire the new age methods like a video resume. If you have one please share the URL along with your application / resume. Your privacy is important to us, so we will not be contacting candidates by phone. If your application is selected, we will email you a link to schedule your interview at your convenient time. Please check your emails regularly, including your spam folder. Arocom encourages WFH and has a Bring Your Own Device (BYOD) policy. Employees / Consultants working from home are expected to use their personal laptops/desktops for work-related tasks.

Job Summary We are seeking a Process Specialist with 5 to 7 years of experience in HealthCare Products. The ideal candidate will have expertise in Prov Privileges excl Hospital Demo Changes Credentialing and Re-credentialing. This hybrid role requires working night shifts and does not involve travel. The candidate will play a crucial role in ensuring the efficiency and accuracy of healthcare processes. Responsibilities Lead the implementation of healthcare product processes to ensure compliance with industry standards. Oversee the management of provider privileges excluding hospital settings. Provide expertise in handling demographic changes within healthcare systems. Ensure accurate and timely credentialing and re-credentialing of healthcare providers. Collaborate with cross-functional teams to streamline healthcare operations. Monitor and evaluate process performance to identify areas for improvement. Develop and maintain documentation for healthcare processes and procedures. Train and mentor team members on best practices and process improvements. Conduct regular audits to ensure adherence to regulatory requirements. Utilize data analytics to drive decision-making and enhance process efficiency. Communicate effectively with stakeholders to address process-related issues. Implement process changes to improve patient care and operational efficiency. Support the development and execution of strategic initiatives in healthcare operations. Qualifications Possess a strong background in healthcare products and processes. Demonstrate expertise in provider privileges excluding hospital settings. Have experience in managing demographic changes within healthcare systems. Show proficiency in credentialing and re-credentialing of healthcare providers. Exhibit strong analytical and problem-solving skills. Display excellent communication and collaboration abilities. Certifications Required Certified Provider Credentialing Specialist (CPCS)

Company- Nestle Business Services India Private Limited Role Name: - Sr. Manager TA Solutions Location :- Gurgaon Employment type :- Full time Job Description:- Main Purpose of Job: - Talent Acquisition offers E2E hiring support to Markets, Functions and Businesses (volume based, specialized, niche roles) In order to move from foundational services to value driven services model; we need to moved towards better practices in terms of technology landscape, Sourcing Solutions landscape and scalability across all IBS Centers. The incumbent will be responsible to lead and drive transversal and key dimensions of the E2E agenda, in line with the strategic roadmap stablished for the Service Catalog and at a global scale, reporting into Global TA Solutions Lead. The different priorities framed as E2E projects range from Service Digitization, Transitions, Capability Building and other scopes of initiatives driven across service lines, acting as an agent for fast and focused service transformation, closely working with Global HRBS Service Leads, NBS Centers, IT and others to drive the E2E service value. Service Optimization Work with process owners and subject matter experts to analyze existing processes and identify opportunities for optimization and automation. Design optimized processes and select appropriate automation tools and technologies (e.g., Robotic Process Automation (RPA), AI, workflow automation tools). Project Manage the implementation of process improvements and automation solutions. Ensure that new processes and technologies are integrated smoothly into the existing environment. Conduct pilot tests for the automation solutions to validate their effectiveness and make necessary adjustments before full-scale deployment Implement tracking mechanisms to monitor the progress of the optimization and automation activities against the project plan. Monitor service performance and oversee the stabilization period after the implementation of optimization and automation solutions Service Expansion - TA Projects Focus on increasing the adoption, penetration and expansion of services, driving the design and deployment of new scopes across the network Maintain proactive, open, clear and effective communication with customers and stakeholders, as well as promote regular governance, at local, regional and global levels, understanding needs, expectations, and ensuring aligned current and future service providing opportunities in line with the service catalog and IBS global roadmap Drive the adoption of the portfolio in alignment with global and local functional roadmaps Explore and pilot non-standard services that could fit into the service catalog and bring value to the business, always in line with the IBS global team and leadership Support smooth new service set-up, transition, go-live and hyper care of new markets or service lines Work closely with other Global Service Leads to help develop and define innovative new services and solutions and coordinates pilot test phases Govern the network of NBS service leads for the proper exchange of knowledge and cross-fertilization of new services and initiatives. Key Experiences:- Strong functional knowledge with prior successes in building a talent acquisition Understanding and use of ATS platforms (SF will be an advantage) Understanding of technology platforms (AI exposure will be an added advantage) Track record of successful recruitment at all levels (executive recruitment predominantly), including direct sourcing methods for candidates for complex or hard to fill jobs. Extensive experience with digital learning and social media, networks, building internal databases, employee referral programs, etc. Experience in working in a cross-functional and networked organization (internal and external providers) Proven understanding of talent acquisition drivers Highly developed leadership and influencing skills as core competencies essential for success within the role Proven track record in Stakeholder management and ability to collaborate and build relationships across functional and organizational lines Cultural awareness and sensitivity. An understanding of the corporate culture at Nestl and ability to balance this with regional cultural nuances within the business.

Purpose :- To drive key Sales Force Excellence metrics and business performance in assigned cluster of India Business. Creating an impact on the cluster topline through rigour and process driven approach by leveraging available SFE tools. Provide necessary support in order to increase the adoption of SFE tools by our Field Force. To provide a supporting role on improving the operating capabilities of the RSM/ASM layer. Supporting line managers to conduct effective team reviews and deliver consistent performance. To gather inputs through field work, data analytics to bring new ideas/thought processes for DH/VHs Roles & Responsibilities Drive sales process in assigned business cluster / divisions. Provide MIS report to DH/VHs IN ORDER TO drive performance with agreed parameters of work flow. Collection and analysis of data through Unnati and ASTRA. Accountable for oversight of SFE support for all verticals. Change Management & Process improvements Participation in change management for business enabling projects like Project Vijay as a central lead to the assigned tools. Cascading of newer tools to field and continuous support to improve adoption by training / field work / regular insight sharing with field managers. Drive ASTRA sales excellence processes for faster insights generation and best practice sharing across all divisions of the cluster Close working with ITBPE/MSTR team for ASTRA enhancements. Requirement gathering from business and rigorous UAT testing along with DE team to establish sanity of process data. Support the Decision Making at cluster level Keep the field leaders updated on process adherence by sending weekly / fortnightly updates Attending review meetings in order to improve team's process matrix and overall product performance through effective use of ASTRA as enabler. Assist PMT in identification of market potential & measuring the performance. Drive optimal PDEs and brand campaigns on field. Close working with CH / DH to conduct RCA and problem solve. Enable the Sales Team on continuous basis Prepare/Update training manuals and train new- joiners (PSRs, ASMs and RSMs) on ASTRA/Unnati process in order to ensure they inculcate habits of process adherence using Technology in driving business. Conduct SFE training sessions for field and marketing team on monthly basis. Insights for business through ASTRA process and Field Work Develop analytical framework through field work. Leverage process data to draw insights. Provide supporting role on improving the operating capabilities of the RSM layer. Collaboration with CFTs Collaborate with teams like HR, IT, Training and GSA team on Identified process improvements to enhance productivity for field Operating Network: Internal: Vertical/division heads, marketing head and product managers, field managers and frontline, cross functional teams such as HR, Finance, and Strategy. External: Consulting companies and vendors on project basis. Educational & Experience: - Graduate from top tier college/MBA with 2-3 years work experience in analytics - Good analytical & problem solving skills - Good hands-on experience in Excel writing formulas, linking workbooks, macros & VBA. Standard report creation on Excel, Tableau, R. - Pharma domain knowledge preferred - Working knowledge of standard analytics tools necessary Key Personal Attributes: Self-starter with a go-getter attitude and an ability to work under minimal supervision Must be a quick learner and able to prioritize information Excellent interpersonal skills & ability to work with cross functional teams Close attention to details Strong oral and written communication skills Ability to work in cross functional environment Prior work in SFE / analytics required 2-5 years work experience in SFE function or consulting firm.