511 Process Improvements Jobs - Page 4

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In this role, you will play a key role in leading SAP advisory consulting engagements in manufacturing transformation and leading SAP S/4 consulting projects during implementation and rollouts in manufacturing transformation. You will manage client relationships, primarily with middle-management and drive consensus on complex business solutions. Additionally, you will work closely with business process owners to analyze core business processes or journeys, conduct as-is/to be assessments to perform fit-gap analysis and requirement gathering, map them to SAP business process framework, and identify customization requirements. You will drive process improvements, provide recommendations for improvement of the process and tools to be utilized, prepare documents, and presentations as per Capgemini and Customer Standards. Furthermore, you will coordinate and execute all phases of the project including estimating, component selection, design, after implementation support, and manage small teams and/or work as an individual contributor. To be successful in this role, you should have excellent communication skills and a consulting mindset. You should possess strong knowledge and experience in process consulting, business blueprinting, fit-gap assessment, solution design, configurations, testing, and deployment for S/4HANA. Experience of working in End-to-End Implementation projects in S/4 HANA and familiarity with S/4 HANA specific features, innovations, and solution architecture are required. Additionally, overview knowledge of integrating other modules (including EWM, Ariba, SD, PP, QM, FI-CO, TM) and preferable Certification in SAP S/4HANA Production Planning are desired. Experience of working with Enhancements, Interfaces to SAP and Non-SAP systems, familiarity with the SAP portfolio of products, and fitment across the industrial value-chain like Transport Management, EWM, as well as experience in delivering projects in agile methodology are also important. At Capgemini, we recognize the significance of flexible work arrangements to provide support. Whether it's remote work or flexible work hours, you will get an environment to maintain a healthy work-life balance. Our mission revolves around your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

As an Operation Manager & Team Lead in Healthcare Process, you will be responsible for leading a high-performing team dedicated to maintaining service quality and compliance in healthcare support operations. Your role will involve overseeing QA and training functions to ensure that customer interactions align with TELUS's standards of care, privacy, and professionalism. Your primary responsibilities as an Operation Manager will include managing end-to-end healthcare operations such as claims, eligibility, RCM, and prior authorizations. You will be tasked with driving performance to meet SLAs, collaborating with US healthcare clients, ensuring compliance with HIPAA and data security standards, forecasting staffing needs, implementing process improvements, and mentoring team leads and supervisors. As a Team Lead, you will supervise a team of associates handling US healthcare processes, monitor team performance against KPIs, provide coaching and feedback, manage daily workflows and client expectations, ensure adherence to HIPAA guidelines, support process training and onboarding, and report team metrics to Operations Managers. To be successful in this role, you must have a minimum of 3-7 years of experience as an Operations Manager or 2 or more years as a Team Lead in the Health and Welfare domain. You should possess a strong understanding of US healthcare benefits, insurance plans, and regulatory compliance, along with excellent presentation, facilitation, and communication skills. Proficiency in MS Office tools is essential, and experience in a BPO/KPO setup, virtual training tools, instructional design knowledge, and training certifications are preferred. If you are a dynamic and compassionate leader with a passion for continuous improvement and a focus on quality and compliance in healthcare operations, we encourage you to apply for this challenging and rewarding role.,

The job involves various essential duties and responsibilities which include: - Processing disbursement to suppliers via ACH, Wires & Checks. - Cross-training in processing invoices for key accounts and ensuring accurate coding and verification of contracted pricing. - Handling Travel & Expense in Concur and collaborating with the implementation team. - Multitasking between multiple systems to research discrepancies while processing invoices. - Conducting T&E expense reimbursement audits. - Introducing the latest best practices from different accounts. - Mentoring the operations team in implementing process improvements. - Providing direction and coaching to the operations team to align with customer goals and consistently deliver on commitments. - Proactively sharing success stories with the client organization and managing the preparation of all related month-end reports as part of the month-end close process. Qualification and Experience: - Bachelor of Commerce (B.com & BBM)/ Master of Business Administration (Preferred). - Prior P2P Operations experience in the BPO Industry with a focus on driving transformation/projects. - Demonstrated ability to identify opportunities and drive standardization, continuous improvement, and productivity. - Possess creative thinking, innovative mindset, and solution orientation. - Ability to foresee risks, be proactive and predictive while developing risk mitigation plans. - Experience working with software such as Great Plains, Oracle EBS, Bill.com, Yooz, Docupage, Treeno. This position is an Equal Opportunity Employment opportunity.,

Colt provides network, voice, and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. The Lead Analyst-TLC Accounting position based in Gurgaon/Bangalore reports to the Director and is crucial in overseeing Accounting & Reporting (Labour Cost Management) within the Finance function. The role requires a comprehensive understanding of accounting processes and their impact on business results, leading change where necessary to enhance efficiency and effectiveness. Providing timely and high-quality financial information to the Finance broader team, including FBP, FP&A managers, and GA team, to facilitate business understanding and improve decision-making is a key responsibility. Managing the day-to-day Accounting and BAU activities of the TLC team is also part of the role's scope. Responsibilities include ensuring that actual financial results related to Labour costs are accurate, timely, and compliant with Colt policy each month. The Lead Analyst will identify P&L trends, highlight one-offs, prepare detailed commentary and monthly business reporting, as well as balance sheet reconciliations and schedules. The ideal candidate for this role is a self-driven professional with over 5 years of experience in core Accounting and Financial Reporting. The candidate should possess strong analytical and problem-solving skills, the ability to provide actionable recommendations based on financial insights, in-depth knowledge of accounting principles, internal controls, and statutory audit requirements. Furthermore, the candidate should have a proven track record of driving process improvements and risk management initiatives, be detail-oriented, and committed to maintaining accuracy and consistency in financial reporting. The Lead Analyst will ensure the integrity and consistency of all management and financial reports generated by the Financial Shared Services Center (FSSC), identify and resolve accounting issues and discrepancies, assess accounting processes and systems to recommend necessary changes for operational efficiency, maintain rigorous controls for compliance and readiness for statutory audits, and drive continuous improvement in accounting processes to mitigate risks and enhance operational effectiveness. At Colt, employees are empowered to make a difference and work towards a shared purpose of putting the power of the digital universe in the hands of customers. The company values diversity and inclusion, evident in recent initiatives such as signing the UN Women Empowerment Principles and training Colties to be Mental Health First Aiders. Colt offers benefits that support physical and mental health, flexible working hours, work from home options, an extensive induction program, opportunities for development and education, a Global Family Leave Policy, an Employee Assistance Program, and internal inclusion & diversity employee networks. Joining Colt means becoming part of a global network where colleagues bring diverse stories and experiences. The company encourages employees to inspire and lead teams, work on projects that connect people, cities, businesses, and ideas, and contribute to changing the world for the better.,

As the Lead Accounting and Financial Control at a start-up health insurance company based in Mumbai, you will play a crucial role in overseeing the day-to-day accounting functions. Your responsibilities will include ensuring accurate financial reporting, compliance with regulatory standards, and supporting strategic financial initiatives. To excel in this position, you must possess a strategic mindset and deep expertise in accounting standards, insurance sector regulations, and financial systems. Key Responsibilities: - You will be responsible for ensuring timely and accurate month-end and year-end closing processes. - Maintaining the chart of accounts and accounting policies in accordance with Indian GAAP and IRDAI norms. - Reviewing financial statements and reports for both internal and external stakeholders. - Ensuring compliance with statutory requirements such as IRDAI, GST, TDS, and income tax. - Coordinating with auditors for statutory, internal, and tax audits. - Implementing and optimizing accounting systems and ERP tools. - Driving automation and process improvements to enhance efficiency and accuracy. - Establishing internal controls and risk mitigation practices. - Liaising with external consultants, banks, and regulatory bodies. Qualifications & Experience: - Chartered Accountant (CA) qualification. - Minimum of 10 years of experience in financial reporting and accounting. - Strong understanding of Indian GAAP, IRDAI regulations, and expense accounting. - Excellent organizational and leadership skills. - Experience in the Health Insurance sector. - Strong communication and stakeholder management abilities. This role offers a unique opportunity to lead the accounting and financial control functions in a dynamic and growing start-up environment. If you are a proactive and detail-oriented finance professional with a passion for driving operational excellence, we encourage you to apply for this position.,

The candidate will have primary responsibilities of managing Multifond, pControl, and associated Fund Accounting applications support, identifying different issues, and providing accurate and timely results to the Global Fund Accounting Users. You will be responsible for interacting with Global MF Users, Business, and Operations teams to provide a high quality product to internal and external clients and meet the agreed and expected service standards. Your role will involve coordinating with Operations, technology, and third-party vendors to provide high-quality issue resolution and meet the agreed and expected service standards. Additionally, you may also contribute to the delivery of local, global, and strategic Fund Accounting projects for Citi and external clients. A solid understanding of the Fund Accounting domain is essential for this role. You must be open to working in a 24x7 environment. Your primary responsibilities will include analyzing the root cause of issues reported on various applications, providing solutions to the operation team in a timely manner, focusing on production issue resolution, general support, and maintenance for the Funds Administration business. You will be responsible for providing L1 support for Fund accounting applications in a 24/7 environment, static set up and maintenance, managing MF application change and upgrade tests as required, providing support to the Funds Administration business, liaising with application vendors and technology on their behalf, ensuring timely issue resolution in partnership with the business, meeting SLA/OLA/KPI, testing vendor/application solutions, tracking schedules, issue resolution progress, and being accountable for associated tasks, and ensuring accurate and timely execution of assigned tasks. You will also work closely with other internal teams on upcoming projects, assignments, and initiatives. Qualifications, Experience, Skills, and Competencies: - Preferably MBA (Finance) / CA / ICWA - 2-4 years of experience in the fund accounting domain - Sound knowledge and understanding of accounting principles and NAV calculation - Knowledge of all Security types like Equities, Bonds, Repo, CFD, Futures, Options, Bank Debts, SWAPS, Forwards, Spot, etc., trade life cycle, various Corporate Actions, and its impact on the portfolio will be an advantage - Basic SQL knowledge - Excellent written and spoken communication skills - Ability to work independently and in a team environment, prioritize multiple tasks, and meet strict deadlines - Must be prepared to work shifts in line with regions supported, including India night shifts - Innovative approach to work and continuous identification and implementation of process improvements - Experience in Fund Accounting applications like Multifonds / pControl / Investone will be an added advantage - Good attention to detail and high levels of accuracy - Strong analytical and problem-solving skills The role falls under the Operations - Transaction Services job family, specifically in the Fund Accounting job family. This is a full-time position. If you are a person with a disability and require a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

The Process Audit Senior Manager is responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations in the automobile industry. This role involves strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards. Key Responsibilities: Audit Planning & Strategy: Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations. Align audit activities with corporate objectives and regulatory requirements. Audit Execution: Oversee and conduct complex audits of business processes and dealer operations. Assess adherence to internal policies, operational effectiveness, and industry compliance. Risk Identification & Process Improvement: Identify risks, inefficiencies, and non-compliance in business and dealer processes. Provide clear, actionable recommendations to address audit findings. Cross-functional Collaboration: Collaborate with cross-functional teams and senior management to support business objectives. Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders. Performance Monitoring: Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance. Ensure consistency and sustainability of operations in line with business goals. Reporting & Communication: Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives. Maintain transparency and drive accountability throughout the audit lifecycle. Qualifications & Requirements: - 13-16 years of experience in Auditing, Internal Controls, or Process Improvements. - In-depth knowledge of Business Processes and dealer operations in the automobile industry. - Strong strategic thinking and problem-solving skills with the ability to identify and address issues. - Exceptional communication and interpersonal skills with the ability to engage senior leadership, dealers, and cross-functional teams. - Excellent report writing, analytical, and presentation skills. - Proficient in Microsoft suite (Excel, PowerPoint, Word) and SAP. - Strong understanding of Industry regulations, compliance requirements, and Risk Management.,

As a member of the finance consulting team at PwC, you will specialize in providing consulting services focused on financial management and strategy. Your role will involve analyzing client needs, developing financial solutions, and offering guidance to help clients optimize their financial performance, improve decision-making, and achieve their financial goals. In the financial operations sector, your primary focus will be on enhancing the efficiency and effectiveness of financial operations within organizations. This will entail assessing financial processes, identifying areas for improvement, and designing and implementing solutions to streamline financial operations, enhance controls, and reduce costs. Additionally, you will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services. In this dynamic work environment, you are expected to be a reliable and contributing member of a team. Your ability to adapt, take ownership, and consistently deliver high-quality work is crucial in driving value for our clients and contributing to the overall success of the team. To excel in this role, you must demonstrate a learning mindset and take ownership of your own development. It is essential to appreciate diverse perspectives, needs, and feelings of others, adopt habits that sustain high performance, and actively listen, ask questions, and clearly express ideas. Seeking, reflecting, acting on, and giving feedback are integral parts of your role. You should be adept at gathering information from various sources to analyze facts and discern patterns, commit to understanding how the business works, and build commercial awareness. Upholding professional and technical standards, referring to specific PwC tax and audit guidance, and adhering to the Firm's code of conduct and independence requirements are key aspects of your responsibilities. As a member of the managed services team at PwC, you will focus on providing outsourced solutions and supporting clients across various functions. Your expertise in project management, technology, and process optimization will enable you to help organizations streamline their operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. In this role, you are expected to understand the SAP systems landscape, architecture, master data, data flows, and processes. Key responsibilities include conducting regular system audits and updates to ensure data integrity and system performance, as well as assisting in the design and implementation of system enhancements and process improvements. Basic qualifications for this position include a Bachelor's degree and a minimum of 5-8 years of relevant experience.,

Join our team at JPMorganChase and play a crucial role in managing the pre- and post-trading life cycle operations. Your focus on cash movements, funding coordination, and process improvements will be key to enhancing operational efficiency and driving success. As a Trade Lifecycle Analyst within JPMorganChase, you will manage the operations of pre- and post-trading life cycles across all asset classes, with a primary focus on cash movements in and out of client accounts and preparing funding for managed demand deposit accounts. Coordinate with other business lines to ensure proper funding, apply knowledge of trade lifecycle processes to identify and resolve issues, and contribute to process improvements and automation initiatives. Your success will depend on your ability to actively listen, ask insightful questions, and establish productive relationships with internal stakeholders, manage projects, and influence outcomes. Develop your understanding of market products and emerging technologies, directly impacting the team's goals and performance. Receive regular guidance and support from more experienced professionals to grow in your role. Manage cash movements into and out of client accounts, ensuring accurate allocation and reconciliation of funds. Collaborate with other business lines to facilitate proper funding, ensuring seamless coordination and communication. Contribute to the identification and implementation of process improvements, utilizing knowledge of automation technologies to enhance efficiency. Participate in projects related to trade lifecycle operations, assisting in the planning and execution stages to meet set objectives. Develop a foundational understanding of market products and regulations, applying this knowledge to daily operations and decision-making processes. Adapt to tight deadlines by effectively organizing and prioritizing work, while applying a strong logical and analytical mindset to think outside the box and challenge the status quo. Required qualifications, capabilities, and skills: - Baseline knowledge or equivalent expertise in financial markets and understanding of the transaction lifecycle. - Demonstrated ability to manage cash movements and coordinate with various business lines for proper funding. - Experience with process improvement methodologies and automation technologies, with a focus on enhancing operational efficiency. - Ability to establish productive relationships with internal stakeholders, demonstrating beginning proficiency in stakeholder management. - Familiarity with project management principles, with experience in assisting with project planning and execution. Preferred qualifications, capabilities, and skills: - Strong analytical and problem-solving skills, with a background in Economics or Industrial Engineering enhancing understanding of complex financial operations. - Experience in finance industry operations, demonstrating capability in managing and optimizing financial processes. - Proficiency in VBA, adding value through automation and efficiency improvements in financial operations.,

At Moody's, you have the opportunity to join a team of bright minds who are dedicated to transforming today's risks into tomorrow's opportunities. We foster an inclusive environment where everyone is encouraged to express their true selves, share innovative ideas, actively listen to both colleagues and customers, and engage in meaningful conversations. If you are enthusiastic about this role but don't meet every requirement listed, we still encourage you to apply. We are looking for individuals who embody our values: investing in relationships, approaching situations with curiosity, embracing diverse perspectives, translating feedback into action, and maintaining trust through integrity. **Skills and Competencies:** - Strong grasp of fundamental finance principles and financial statements. - Knowledge of capital markets. - Exceptional organizational skills and keen attention to detail. - Ability to collaborate effectively within a team. - Proficiency in the technical and operational aspects of assigned tasks. - Advanced Microsoft Office skills, particularly in Excel, with fluency in English for written and verbal communication. - Minimum of 2 years of relevant experience in credit/financial data analysis. - Previous experience in fundamental finance, accounting, or financial statement analysis is advantageous. **Education:** - Bachelor's or master's degree in Engineering, Finance, Economics, or Business/Accounting. **Responsibilities:** - Conduct analysis to support ratings, research, and analytical projects. - Independently handle complex deliverables such as loss given default calculations, speculative grade liquidity assessment, or basic credit estimations. - Apply Moody's Investors Service standards to create valuable inputs for the rating and research process, including adjusted data, key indicators, ratios, and visual representations. - Perform intricate data intake tasks, ensuring accuracy and validity for research and ratings purposes. - Review and comprehend financial reports, official statements, and other issuer-related documents. - Collaborate with analysts and accounting experts to interpret accounting principles for specific entities. - Work closely with ratings and support analysts to fulfill data requirements for ratings and research. - Lead initiatives for projects or process enhancements. - Review the work of junior team members for straightforward tasks. **About the Team:** Our Fundamental Rating Group team is responsible for delivering various data, analytical, and research services that contribute to credit analysis. Joining our team means engaging in exciting projects to enhance Moody's digital presence and elevate customer engagement. Candidates at Moody's Corporation may need to disclose securities holdings as per the Securities Trading Policy and job requirements. Compliance with the Policy, including necessary adjustments to holdings, is mandatory for employment. Kindly refer to the STP Quick Reference guide on ComplianceNet for more information on the Securities Trading Program. Please note that STP categories are determined by hiring teams and may change during an employee's tenure at Moody's.,

The Process Audit Senior Manager will be responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations. This role requires strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards. Key Responsibilities: Audit Planning & Strategy: Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations. Align audit activities with corporate objectives and regulatory requirements. Audit Execution: Oversee and conduct complex audits of business processes and dealer operations. Assess adherence to internal policies, operational effectiveness, and industry compliance. Risk Identification & Process Improvement: Identify risks, inefficiencies, and non-compliance in business and dealer processes. Provide clear, actionable recommendations to address audit findings. Cross-functional Collaboration: Collaborate with cross-functional teams and senior management to support business objectives. Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders. Performance Monitoring: Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance. Ensure consistency and sustainability of operations in line with business goals. Reporting & Communication: Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives. Maintain transparency and drive accountability throughout the audit lifecycle. Qualifications & Requirements: 13-16 years of experience in Auditing, Internal Controls or Process Improvements In-depth knowledge of Business Processes and dealer operations in the automobile industry Strong strategic thinking and problem-solving skills with the ability to identify and address issues. Exceptional communication and interpersonal skills with the ability to engage senior leadership, dealers and cross functional teams. Excellent report writing, analytical, and presentation skills. Proficient in Microsoft suite (Excel, Power point, word) and SAP. Strong understanding of Industry regulations, compliance requirements and Risk Management Show more Show less

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY - Business Consulting Team, you will be part of teams that help our Global Wealth Clients with scaling their wealth operations across their middle and back office functions. This includes working with the clientele to set up their Global Delivery Centers and a reliable and scalable operating model that will enable their requirements and growth. Additionally, this role requires focus and contributions on Performance Improvement initiatives at an engagement/project level. This includes a techno-functional role conducting finance processes assessments, deep diving and analyzing pain areas, and coming up with solutions. The opportunity: We're looking for Consultants with expertise in client/customer onboarding, CRM operations, KYC, Trust Processing, and other middle and back office processes of Wealth management firms. The opportunity will include taking transition and delivering on processes for clients on a daily basis and working with market-leading financial services institutions across the globe. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Key Responsibilities: - Delivery of operations, processes per client requirements/ SLAs - Ensure daily end of day sign-offs on deliverables and KPIs - Support and provide inputs on metrics and reporting (SLAs, KRIs, and KPIs) - Document processes, standard operating procedures, checklists, and get them signed off by the leadership/clients and ensure implementation of the same by the team - Identify and provide inputs for process improvements, efficiencies, automation, etc. - Help with screening and hiring resources to build teams Skills And Attributes For Success: - Sound knowledge of the Wealth Industry and exposure to Wealth operations - Good proficiency in at least one middle/back office function (Client/Customer onboarding, CRM operations, KYC and Client/Customer due diligence, Trust operations, Power of Attorney processing) - Proficiency in English (oral and written) - Flexible and adaptable; able to work in ambiguous situations - Capability to support others and help them in their day-to-day tasks - Must be a team player and able to work collaboratively with and through others To qualify for the role, you must have: - Graduation / Post-graduation in commerce/finance, MBA (Finance) - 2+ years of experience in Wealth Management operations - Strong Excel skills What We Look For: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries. What Working At EY Offers: At EY, we're dedicated to helping our clients, from the world's top companies and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - The freedom and flexibility to handle your role in a way that's right for you About EY: As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise, and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

The Associate Manager - Customer Success will be responsible for managing CSA Teams in CoE, CSA team performance, prioritizing leadership requirements and activities, and overseeing the Customer Success team in India. You will proactively engage with customers to ensure they realize value from products and solutions, leading to revenue retention and new revenue opportunities. Ideal candidates can identify needs, communicate effectively, and exceed client expectations, combining visionary and analytical skills. Work timings and location: Eastern shift timings, from 5:00 PM to 2:30 AM IST. Work from the office located in Hyderabad. Responsibilities: - Work closely with Customer Success functional leadership to drive prospecting strategies, AT RISK Management, and Renewal Management. - Coach & Mentor teams to perform their duties effectively. - Lead and Manage Customer Success teams, providing guidance & mentorship. - Develop & implement strategic plans for Customer Success aligned with overall business objectives. - Identify process improvements to enhance efficiency. - Act as a strong advocate for customers, addressing their needs & concerns effectively. - Monitor team performance and take corrective actions. - Implement career development and growth opportunities for team members. - Hire Talent as per requirements & groom them for success. Goals: - Retained Revenue. - 95% Case Resolution within 30 days. - Improve First Contact Resolution time. - Adherence & Measurement of internal SLA and Quality Audit. - Maintain attrition below 15%. - Accurate forecast within 5% of the GRR, RRR for each quarter. - Work towards renewals and achieve or exceed the plan of 92.5% GRR and 96% ARR. Requirements: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. - High attention to detail with working knowledge of reporting and analytics solutions. - Strong knowledge and experience in CSA (Customer Success Associate) activities. - High level of agility and ability to manage change effectively. - Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. - Experience improving customer experience, driving increased retention and growth. - Proven track record of managing and leading Customer Success teams with global clients. - Expertise in team building, coaching, and talent development within Customer Success. - Strong leadership and team management skills. - Experience managing large volumes of uncovered or low-touch customers is desirable. - Proficiency with Salesforce: The Customer Company or experience with any CRM tool. - Experience working in a software company, particularly in renewals, retention, or customer success departments. - Hands-on experience in resolution and escalation management. Qualifications: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.,

You will be part of the Supply Chain Management team at Nephroplus in Hyderabad. As a member of the SCM team, your role will involve contributing to various projects and activities aimed at improving the supply chain system. You should have a strong understanding of SCM processes and be able to make valuable contributions to enhance the efficiency of the supply chain. The ideal candidate will be result-oriented, willing to travel, and exhibit exceptional guest-centric behavior. Effective communication skills are essential as you will collaborate with team members and stakeholders across the organization. Your responsibilities will include assisting in supply and demand forecasting, coordinating with procurement and distribution teams, and ensuring the timely flow of materials and finished products. You will be involved in procurement activities, demand supply planning, stock report consolidations, and MIS reporting. Additionally, you will create Purchase Orders and Goods Receipt Notes in the ERP system, identify discrepancies in quantities, and work towards process improvements and cost-saving initiatives. A good understanding of the end-to-end supply chain process, COGS, and risk assessment is crucial for this role. Candidates with a background in the Hospital or Pharma domain are preferred. Strong communication skills, proficiency in English, MS Office suite, and any WMS ERP, as well as analytical skills, are required. A Bachelor's degree in logistics and a minimum of 2 years of experience in a relevant field are necessary. In terms of behavioral competencies, you should possess traits such as empathy, flexibility, ethical conduct, the ability to work in diverse teams, leadership skills, effective decision-making, and a sense of accountability and responsibility. Being intrinsically motivated and proactive in sharing expertise and contributing to a positive work environment will be key to your success in this role.,

The IT Project Tech Lead is a strategic professional who stays abreast of developments within the field and contributes to directional strategy by considering their application in own job and the business. Recognized as a technical authority for an area within the business, this role requires basic commercial awareness. Developed communication and diplomacy skills are essential to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. The role has a significant impact on the area through complex deliverables, providing advice and counsel related to the technology or operations of the business. The work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: - Develop detailed IT work plans, schedules, project estimates, resource plans, and status reports. - Interface with senior project staff and client senior management teams regarding project status. - Recommend and oversee process improvements with considerable business impact. - Provide expertise in the area and an advanced level of understanding of IT project leadership principles. - Possess a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives. - Directly impact the business by influencing strategic functional decisions through advice or counsel. - Act as an advisor or coach to new or lower-level analysts, allocating work and providing in-depth analysis with interpretive thinking. - Persuade and influence others through comprehensive communication and diplomacy skills. - Assess risk appropriately when making business decisions and drive compliance with applicable laws, rules, and regulations. Qualifications: - 6-10 years of experience in a related technology role and subject matter expert in the overall field. Education: - Bachelors/University degree or equivalent experience, potentially Masters degree. This job description offers a high-level review of the work performed, with other job-related duties as assigned. Citi is an equal opportunity and affirmative action employer, inviting all qualified interested applicants to apply for career opportunities.,

As a Workplace Management Client Finance professional, your main responsibility will be to support the Account Manager and account leadership team in making informed business, operational, and financial decisions, as well as mitigating risks and providing pricing advice for all account-specific finance-related matters. You will be an integral part of the Account Relationship Team, interacting with various stakeholders, including third-party service providers/vendors and key client personnel. Your role will involve managing expenses and debtors, setting, reviewing, and monitoring financial key performance indicators, resolving system issues, and driving process improvements within the finance function. Additionally, you will play a crucial role in managing client billings, ensuring timely coordination of invoice processing, and monitoring accounts receivable to manage JLL cash flow effectively. You will be responsible for preparing monthly, quarterly, and ad hoc reports, conducting variance analyses, and assisting in annual budgeting and quarterly forecasting for both clients and corporate requirements. Collaborating closely with local country finance teams, you will review profitability/revenue variances, identify risks and opportunities, and perform sensitivity analysis and scenario modeling as needed. Furthermore, you will oversee general ledger management, uphold financial policies and procedures, and ensure compliance with audit requirements. Managing the month-end process, you will ensure proper performance of closing procedures, including bank reconciliation and GRNV investigation. You will also be responsible for maintaining data integrity, implementing process and systems controls, and ensuring all financial accounting and reporting align with recognized quality management processes. Additionally, you will provide training to finance staff on financial systems and data extraction techniques. In this role, you will report to the Head of Client Finance, SEA, with dotted line reporting to the Regional Account Director. To excel in this position, you should possess a University degree or professional qualification in accounting, finance, or a relevant field (ACCA, CIMA, CPA) and have a minimum of 5 years of finance managerial experience. Regional exposure in APAC would be advantageous, along with experience in leading finance in a matrix environment, business partnering, and commercial finance. If you are analytical, meticulous, and have a proven track record in finance management, this role may be a perfect fit for you. Joining our team will provide you with opportunities for professional growth and development in a dynamic and challenging work environment.,

You are an experienced and detail-oriented Senior Accounts Receivable Associate with at least 5 years of accounts receivable experience. Joining the Global Finance Operations team, you will be responsible for supporting the accounts receivable function, ensuring accurate invoicing, timely collections, and resolution of customer inquiries. Your responsibilities will include processing customer invoices accurately, monitoring accounts receivable aging reports, reviewing and reconciling customer accounts, collaborating with internal stakeholders to address customer billing inquiries, preparing accounts receivable aging reports, assisting with credit management activities, preparing credit memos and adjustments, supporting month-end and year-end closing activities, and providing assistance for internal and external audits. To qualify for this role, you must have at least 3 years of accounts receivable experience, 2 years of experience with SAP, a strong understanding of accounts receivable processes, excellent attention to detail, strong analytical and problem-solving skills, excellent communication and interpersonal skills, the ability to work independently and as part of a team, experience with process improvements and system implementations, willingness to learn and adapt to new processes and technologies, and preferably a bachelor's degree in accounting, finance, or a related field. If you are fluent in English, possess the required experience and skills, and are looking to join a dynamic team at vidaXL, we invite you to apply for this exciting opportunity.,

You will be responsible for managing transportation planning and route optimization by developing and executing optimized transportation plans. You will coordinate with internal teams to align delivery schedules with production and dispatch requirements. Additionally, you will be required to liaise with logistics service providers to ensure compliance with SLAs and evaluate and onboard new vendors as needed. Your role will involve operational oversight, including monitoring shipments in real-time to ensure on-time deliveries, addressing any issues, delays, or disruptions proactively, and ensuring a seamless handover of Proof of Delivery (POD) documentation. You will also be responsible for implementing initiatives to control freight costs and improve cost efficiency, as well as monitoring adherence to transportation budgets. In this position, you will track and analyze Key Performance Indicators (KPIs) regularly and suggest and implement process enhancements for better operational efficiency. You will provide shipment updates to internal and external stakeholders and address and resolve queries promptly. Key Responsibilities: - Primary Transportation KPIs: - On-Time Delivery (OTD): Target of 98% or higher, measuring the percentage of deliveries reaching their destination within the scheduled time window. - Truck Placement Accuracy: Target of 98% or higher, measuring the percentage of correct and timely truck placements for dispatch as per RCPLs SLA. - Transit Time Adherence: Target of 96% or higher, measuring adherence to agreed transit times, ensuring minimal delays. - Freight Cost per Unit/Distance (Cost Efficiency): Target based on industry or internal benchmark, measuring the cost of transportation per kilometer or per ton of goods delivered. - Utilization of Fleet Capacity: Target of 95% or higher, measuring the percentage of the fleet's carrying capacity being utilized. - Load Optimization (FTL/LTL): Target to maximize FTL (Full Truckload) movements, measuring the effectiveness of loading trucks to reduce partial truckloads (LTL) and optimize costs. - Lead Time (Planning & Execution): Target of less than 12 hours, measuring the time between receiving the transport order and successful shipment departure. - Damage/Shortage Rates: Target of below 0.05%, tracking the rate of damage or shortage in goods transported, indicating efficiency and care in handling.,

Craste is a sustainability-driven startup focusing on converting crop residues into high-value products such as packaging materials and engineered boards. Our innovative solutions tackle environmental challenges like crop burning while empowering rural communities. Our mission is to establish a circular bioeconomy and drive impactful change. We are seeking an experienced and dynamic Project Engineer to oversee the installation, commissioning, and maintenance of our Agri Fiber Conversion Unit (AFCU). The ideal candidate should have hands-on experience in managing projects in pulp and paper plants or related industries. You will play a crucial role in ensuring the successful execution of this sustainable and transformative project. As a Project Engineer at Craste, your responsibilities will include managing the installation, commissioning, and start-up of the Agri Fiber Conversion Unit, ensuring timelines and quality standards are met. You will coordinate with cross-functional teams, contractors, and vendors to ensure seamless project execution. Additionally, you will oversee plant operations during the initial setup phase, troubleshoot technical issues related to machinery and equipment, monitor project progress, and collaborate with design and R&D teams to optimize plant efficiency. To qualify for this role, you should hold a Bachelor's degree in Mechanical, Chemical, Industrial, or related Engineering disciplines with 4-8 years of project management experience, preferably in pulp and paper plants or similar industries. A proven track record in managing installation and commissioning projects, strong knowledge of machinery and equipment in pulping and fiber processing, excellent problem-solving skills, and proficiency in project management tools like AutoCAD and MS Project are required. Preferred qualifications include hands-on experience with the installation and commissioning of pulp and paper plants or related facilities, as well as familiarity with sustainable and eco-friendly industrial practices. In return, Craste offers the opportunity to work on cutting-edge sustainable technologies, a dynamic and inclusive work environment, competitive salary and benefits, and the chance to make a meaningful impact on rural communities and the environment.,

The Warehouse Executive position at Midas Hygiene Industries Pvt. Ltd. in Navi Mumbai is currently open for applications. As a Warehouse Executive, your primary responsibility will be to oversee crucial warehouse operations, ensuring efficient management of inventory and logistics. You will play a vital role in maintaining smooth processes and meeting customer expectations within the warehouse. This role offers a competitive salary and a rewarding career opportunity within a prominent hygiene products company. Your key responsibilities will include managing daily warehouse operations, ensuring accurate order fulfillment, implementing stock rotation strategies, coordinating warehouse staff, maintaining compliance with safety regulations and company policies, controlling inventory levels, conducting quality assurance checks, preparing reports on warehouse performance, driving process improvements, and resolving customer issues promptly. To be eligible for this role, you must possess a Graduation degree in a relevant field and have 3-6 years of experience in warehouse management, preferably within the hygiene or related industry. Strong leadership abilities, excellent organizational skills, attention to detail, technical knowledge of warehouse management systems, effective communication skills, and problem-solving abilities are essential for this position. By joining Midas Hygiene Industries Pvt. Ltd. as a Warehouse Executive, you can benefit from a competitive annual salary of INR 6.9 Lakhs, opportunities for career advancement, a supportive work environment focused on operational excellence, and various employee benefits and perks. If you are ready to take the next step in your career and contribute to the success of a leading company in the hygiene sector, apply today to become a Warehouse Executive at Midas Hygiene Industries Pvt. Ltd. in Navi Mumbai. Your skills and experience will be valued, and you will have the chance to grow professionally within the organization.,

As an Electrical Maintenance professional, you will be responsible for ensuring the smooth operation and upkeep of electrical equipment within an industrial environment. With a minimum of 3 to 6 years of experience in this field, you will leverage your expertise to maintain electrical systems effectively. Your key qualifications include a proven track record in electrical maintenance, encompassing a deep understanding of electrical schematics, wiring diagrams, and engineering blueprints. Your adept problem-solving skills will be crucial in troubleshooting electrical issues efficiently. Additionally, your familiarity with safety protocols and regulations pertaining to electrical maintenance work will be essential. In this role, you will conduct regular inspections of electrical equipment to assess functionality and identify maintenance requirements. Prompt diagnosis of electrical faults and timely repairs will be pivotal in minimizing downtime. It will also be your responsibility to keep detailed records of maintenance activities, including repairs, parts utilization, and associated costs. Collaboration with other departments to schedule maintenance tasks and minimize operational disruptions will be part of your daily routine. You will also play a key role in installing new equipment and making necessary modifications to existing systems. Upholding compliance with company safety standards and electrical codes will be non-negotiable during all maintenance operations. Your strong communication skills will come into play when interacting with team members and conveying technical information clearly. Additionally, your ability to manage multiple tasks, prioritize efficiently, and stay updated with advancements in electrical maintenance technologies will be critical to meeting maintenance schedules and driving continuous improvement initiatives. Furthermore, providing technical support and guidance to junior technicians and apprentices will be a part of your responsibilities. Your contribution to ongoing process enhancements aimed at improving the efficiency and reliability of electrical systems will be highly valued. Join us in Dungri Faliya, Vapi, Valsad Gujarat, and be a part of our dynamic team where your skills and expertise in electrical maintenance will be instrumental in ensuring operational excellence.,

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role The Senior Project Manager within the Operations/Transformation Team is responsible for leading and executing complex, cross-functional projects aimed at transforming and optimizing operational processes. This role involves overseeing the entire project lifecycle from planning and execution to monitoring and delivery, ensuring projects align with business objectives and are completed on time, within scope, and within budget. The Senior Project Manager will work closely with key stakeholders, including senior leadership, to drive operational change initiatives, improve efficiency, and support the organizations growth and transformation goals. This role supports global teams and will need to flex timings. Essential Responsibilities 1. Project Planning & Execution: ?Establish project intake, prioritization, and delivery mechanisms. ?Lead large-scale operational transformation initiatives (process improvements, technology, org changes). ?Use detailed project plans, timelines, resource allocation, and budgets for successful delivery. ?Oversee teams, assign responsibilities, and ensure timely task completion. ?Redesign workflows, eliminate inefficiencies, and implement best practices. 2. Stakeholder Management: ?Act as primary contact between transformation team and leadership, aligning on goals and timelines. ?Collaborate with cross-functional teams (Ops, IT, Finance, HR) for buy-in. ?Provide regular updates on status, risks, and issues to stakeholders. 3. Risk Management & Issue Resolution: ?Identify risks, develop mitigation strategies, and resolve project issues by working with stakeholders. ?Escalate critical issues to leadership when needed, ensuring risk management across projects. 4. Change Management & Communication: ?Lead organizational change efforts for smooth adoption of new processes/tech. ?Develop communication plans to keep stakeholders informed. ?Provide training, support, and guidance for teams impacted by changes. 5. Performance Monitoring & Reporting: ?Track key metrics and provide regular updates to management. ?Ensure on-time, within-budget delivery while meeting scope and quality standards. 6. Leadership & Mentorship: ?Build and mentor project managers, promoting a culture of accountability and improvement. ?Lead by example, fostering operational excellence within the team. 7. Budget & Resource Management: ?Manage budgets and resources effectively, identifying cost savings. ?Ensure efficient use of personnel, technology, and equipment for optimal outcomes. Education ? Bachelors degree in Business, Operations Management, Project Management, or a related field; Masters degree preferred. Experience ? 12+ years of project management experience, with at least 5 years managing large-scale, cross- functional projects, particularly focused on operational transformation or process improvements. ? Certifications- PMP (Project Management Professional), PRINCE2, or Agile certifications are preferred. ? Lean/Six Sigma certifications are a plus. ? Proficiency in project management software (e.g., Microsoft Project, Asana, Click-up, Jira, or Trello). ? Experience with process mapping and improvement tools such as Lean, Six Sigma, or BPMN. ? Strong understanding of change management methodologies and best practices Shift Timings: US Shift (6PM to 3AM IST) Knowledge, Ability & Skills ? Proficiency in project management software (e.g., Microsoft Project, Asana, Click-up, Jira, or Trello). ? Experience with process mapping and improvement tools such as Lean, Six Sigma, or BPMN. ?Strong understanding of change management methodologies and best practices Show more Show less

The ideal candidate for the role of VP Data Science should have a strong background in data analytics, business intelligence, and management. As a visionary leader, you will drive the Data and Analytics, BI function to facilitate data-driven decision-making across the organization. Your responsibilities will include overseeing the development and implementation of machine learning predictive models, BI tools, and systems. It is crucial to ensure data accuracy and integrity while providing actionable insights to various departments. Effective communication, a strategic mindset, and the ability to collaborate with cross-functional teams are essential for success in this role, as you will play a critical part in helping the organization leverage data to achieve its business goals and objectives. Your key responsibilities will involve developing and implementing the overall Data and Analytics, BI strategy, as well as supervising the design, development, and maintenance of predictive models, BI tools, and systems. You will be accountable for ensuring data accuracy, integrity, and security, and providing actionable insights to support business decision-making. Collaboration with cross-functional teams to comprehend their data needs, managing and mentoring a team of data analytics professionals, setting performance goals, and conducting regular performance reviews are also part of your role. Staying updated with the latest trends and technologies, developing and maintaining data governance policies, and delivering presentations to senior management are critical responsibilities. Additionally, monitoring and reporting on key performance indicators (KPIs), identifying opportunities for process improvements, and ensuring compliance with data privacy regulations will be essential in this position. To qualify for this role, you should possess a Bachelor's degree in Computer Science, Information Systems, or a related field, with a Master's degree being preferred. Prior experience in business intelligence/data analytics and a leadership role is required. Proficiency in R/Python, Machine Learning, Databases, Dashboards, as well as a strong understanding of Data Science, Machine Learning, and Data Analytics, are necessary. Familiarity with BI tools and systems, excellent analytical and problem-solving skills, and strong communication and presentation abilities are also essential. Experience with data warehousing, ETL processes, SQL, and other database query languages is expected. The ability to work collaboratively with cross-functional teams, strong project management skills, and knowledge of data governance and data privacy regulations are crucial. Experience in Banking and Financial services, particularly in predictive modeling of regulatory and non-regulatory credit risk domain, would be advantageous. In conclusion, the VP Data Science role demands a dynamic individual who can effectively lead the Data and Analytics, BI function, drive strategic decision-making through data insights, and contribute significantly to the organization's success in achieving its business objectives.,

1. Assistance in TDS & GST Filings: Support the finance team in the preparation and timely filing of Tax Deducted at Source (TDS) returns and Goods & Services Tax (GST) returns. Help with reconciliation of tax data from books with returns filed. Assist in gathering documentation required for compliance audits . Liaise with internal teams for collecting required tax information and ensuring compliance with tax regulations . 2. Monthly Book Closure Activities: Participate in the month-end and year-end closing process , ensuring accuracy and completeness of financial records. Assist in posting journal entries , performing account reconciliations , and reviewing general ledger data. Work with the finance team to ensure timely finalization of books and preparation of supporting schedules. Contribute to internal controls by adhering to accounting standards and policies. 3. MIS and Variance Analysis: Help in preparing Management Information System (MIS) reports including sales, revenue, cost analysis, etc. Perform variance analysis by comparing budgeted vs. actual financial data to identify discrepancies. Assist in compiling data and creating presentations or dashboards for management reviews. Collaborate with cross-functional teams to understand business drivers behind financial trends. 4. Ad Hoc Requests: Provide support on various financial tasks or analytical assignments as needed by the team. Contribute to special projects, including process improvements , cost optimization analysis , or data validation exercises . Be flexible and proactive in handling tasks that may not fall within a defined scope but are crucial for team efficiency. Show more Show less

The ideal candidate for this role should have a deep understanding of the process area and be able to apply this knowledge to address operational challenges effectively. You must possess the ability to spot inconsistencies and suggest optimal solutions through a logical and systematic approach. Being receptive to feedback and ideas from team members is crucial, along with the ability to lead, supervise, and motivate groups towards achieving company objectives. The successful candidate will display self-motivation, proactiveness, and a commitment to meeting the needs of both internal and external customers. Achieving customer satisfaction will involve conducting process audits, implementing best practices, process enhancements, and leveraging available frameworks and tools. Articulating goals and ideas clearly and succinctly, whether verbally or in written form, to clients, colleagues, subordinates, and supervisors is essential. Roles & Responsibilities: - Possess experience in manual brokerage or electronic brokerage platforms like Atlantis, GMI, etc. - Ability to escalate issues to clients and internal managers promptly - Independently manage clients and client calls to establish a strong partnership - Contribute to knowledge management by sharing process insights and best practices within the teams - Thorough understanding of the clients" business and associated entities to monitor activities for any irregular transactions Functional & Technical Skills: - Bachelor's Degree in B. Com/BBM or Master's Degree in M.Com/MBA/PGDM - 3 to 5 years of experience in leading a team of at least 20 members, with expertise in manual brokerage or electronic brokerage platforms such as Atlantis, GMI, etc. - Overall experience ranging from 6 to 10 years, demonstrating proficiency in the specified areas.,