Presales Engineer

Job Description

Job designation: Pre Sales Engineer Location: Delhi NCR / Mumbai Purpose Of The Job Support the sales teams using your technical knowledge, your technical account management skills, sales ability and a strong customer-first focus. You can take and give direction. You work closely with the sales colleagues to achieve the desired targets Main Accountabilities Learn the technical details concerning the Video conferencing Products. Provide pre-sales technical assistance, product education and demo support as required and help Barco and Partner sales teams with the preparation of tender documents. Understand client needs and recommend appropriate AV solutions. Design AV systems, including audio, video conferencing, digital signage, and automation solutions. Offer support to customers on technical related matters and become trusted advisor for all critical accounts and prospective customers. Assist sales teams in responding to RFPs, RFQs, and tenders. Provide technical presentations and demonstrations to clients. Work on proof-of-concept (PoC) projects to showcase solutions. Stay updated on the latest AV technologies, brands, and industry trends. Evaluate and test new AV products for feasibility and integration. Work with vendors and manufacturers for the best solutions. Work with the Barco and Partner sales teams on planning and organizing sales opportunities Manage customer relations by soliciting and logging client feedback. Gather and interpret customer requirements. Determine the best solution in collaboration with the Product management team. Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to upper management. Attend, manage and participate in all required shows, meetings and training sessions. Required Skills & Qualifications Technical Knowledge: Proficiency in AV systems, video conferencing (Microsoft Teams Rooms, Zoom, Cisco Webex), display solutions, audio systems, and control systems ( AMX, Extron). Design Tools: Experience with AutoCAD, Visio, and other AV system design tools. Industry Certifications (Preferred): CTS, CTS-D, CTS-I, Crestron, Extron, Dante, or similar. Communication Skills: Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical skills for designing and troubleshooting AV solutions. Experience: 5-10 years in AV pre-sales, system design, or a related field in AV organisation or AV System integrators D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this Show more Show less