PowerShop - Global Implementation Lead

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• Single Point of Contact: As the initial contact for factories, you’ll handle any demands to coordinate on the requirement to onboard new factory / new product / new customer in PowerShop.

• Collaboration with BU Sales Operations & GPG: Work closely with global sales operations and GPG to align on road map to achieve the strategies and targets.

• Project Deployment: Lead the deployment of PowerShop projects, ensuring accuracy closely coordinating between business (Sales team) and IT solutions team in all steps of onboarding product / customer including price updation process, logics, etc.
• Requirement Analysis: Determine which requirements are covered by standard functionalities or customized and identify areas for enhancements

• Enhancing User Experience: Oversee the development and implementation (SIT, UAT) of new functionalities that improve user experience and sales potential process.
• Ensure Incidents raised by factory related to Issues / bugs are closely monitored and followed up with AMS team for fixing issues.

• Training and Support: Provide training and support to factory SPOC and sales teams on configurator and ensure utilization of Powershop.

• Cross-Functional Project Management: Manage seamless Integration of configurator with PowerShop to enable configurable products Quote and Order via PowerShop.

• Communication: Facilitate communication between businesses and IT, resolving conflicts and gaining commitment.

• Data-Driven Decision-Making: Analyze data from configurator and web shop usage to inform decision-making and improve tool effectiveness.

• Drives PowerShop usage across the product group factories, drive change management in factories to switch into eBusiness smoothly. Deliver adoption targets per factory in terms of order intake, numbers of customers, configurator integrations etc.
• Work with multifunctional teams of PowerShop IT tool development teams, AMS team, SFDC, MuleSoft, Reiwa, Configurator teams in order to develop best models to address business requirements of an eBusiness platform.

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