501 Performance Metrics Jobs - Page 5

Job Title: Associate Vice President Sales Company Name: Info Edge India Ltd Job Description: As a sales leader at Info Edge India Ltd, you will play a pivotal role in driving the growth and expansion of our sales initiatives. Your primary responsibility will be to develop and execute effective sales strategies that enhance customer acquisition and retention. You will lead and mentor a high-performing sales team, ensuring they meet and exceed sales targets while maintaining strong relationships with clients. Key Responsibilities: - Develop and implement comprehensive sales strategies to achieve revenue targets. - Lead, motivate, and manage the sales team to ensure high performance and engagement. - Identify new market opportunities and areas for business growth. - Build and maintain strong relationships with key clients and stakeholders. - Collaborate with marketing and product teams to align sales strategies with overall business goals. - Conduct market research and analyze competitive landscape to inform strategies. - Prepare and present regular sales reports and forecasts to senior management. - Ensure customer satisfaction and address any issues that may arise during the sales process. Skills and Tools Required: - Proven experience in a sales leadership role, preferably in an internet, media , Classified or digital services sector. - Strong understanding of sales performance metrics and KPIs. - Excellent communication and interpersonal skills, with a focus on relationship building. - Strategic thinker with strong problem-solving abilities. - Ability to lead and motivate a diverse sales team. - Proficiency in CRM software and sales analytics tools. - Strong negotiation skills and the ability to close deals effectively. - MBA is preferred. - High level of adaptability and willingness to learn in a fast-paced environment. - Excellent presentation skills, with the ability to convey complex information clearly. Join Info Edge India Ltd and be a part of a dynamic team that is driving innovation and excellence in the sales domain. We are looking for someone who is passionate about sales and dedicated to achieving outstanding results.

We are looking for a highly motivated and experienced Sales and Marketing Team Lead to join our dynamic team. As the Sales and Marketing Team Lead, you will be responsible for overseeing and driving the sales and marketing efforts of our organization. Your role will involve leading a team of sales and marketing professionals, developing strategic plans, and executing effective sales and marketing campaigns to achieve company objectives. The ideal candidate should have a strong background in sales and marketing, possess excellent leadership skills, and demonstrate a proven track record of driving revenue growth. Your responsibilities will include leading and managing a team of sales and marketing professionals, offering guidance, training, and support to maximize their performance and achieve sales targets. You will be required to develop and implement strategic sales and marketing plans that align with company objectives and target market segments. Analyzing market trends, competitor activities, and customer needs to identify sales and marketing opportunities and develop effective strategies will also be part of your role. Setting sales targets and KPIs for the team, monitoring progress, and taking proactive measures to ensure objectives are met or exceeded are key aspects of this position. You will drive the development and execution of marketing campaigns across various channels, including digital marketing, social media, email marketing, events, and advertising. Collaboration with cross-functional teams, such as product management and operations, is essential to ensure alignment and effective execution of sales and marketing initiatives. Building and maintaining strong relationships with key clients and strategic partners, identifying new business opportunities, and nurturing existing accounts are vital components of the job. Monitoring sales and marketing performance metrics, generating reports, and presenting findings to senior management to provide insights and recommendations for improvement will also be part of your responsibilities. Staying up-to-date with industry trends, best practices, and emerging technologies to continuously enhance the sales and marketing strategies of the organization is crucial. You will be expected to foster a positive and collaborative team culture, promoting knowledge sharing, creativity, and innovation. This position is full-time and may involve a day shift schedule. An important application question is whether you are from Kozhikode. One year of experience is preferred for this role. If you are interested, you can speak with the employer at +91 99958 43906.,

ASKEYTECH SOLUTIONS PRIVATE LIMITED is looking for Marketing Specialist to join our dynamic team and embark on a rewarding career journey Develop and implement marketing strategies for the organization. Monitor and report on marketing performance metrics. Conduct market research and analysis to support decision-making. Collaborate with cross-functional teams on marketing projects. Prepare marketing reports and documentation.

As a Technical Program Manager at Google, you will have the opportunity to work in one of the preferred locations: Hyderabad, Telangana, India; Gurugram, Haryana, India; Bengaluru, Karnataka, India; New Delhi, Delhi, India. The minimum qualifications for this position include a Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Architecture, Construction Management, or a related field, along with 5 years of experience in program management specifically in building design or infrastructure deployments, as well as 5 years of experience in design consultancy or construction project planning. Preferred qualifications for this role include a Masters degree or PhD in Electrical, Mechanical or Industrial Engineering, Architecture, Construction Management, or a related field, a Professional Engineer (PE) license, RAA License, Chartered Engineer, or equivalent certification, and experience in construction project management within data centers. As a Technical Program Manager, you will play a key role in overseeing the development of data center design packages, identifying technical issues and collaborating with cross-functional teams to develop solutions, mitigating risks, and managing project schedules and costs. You will be responsible for leading, organizing, and managing program activities to drive business outcomes, while also focusing on developing systems for improvements and optimizations, including change management and performance metrics. Your responsibilities will include defining and addressing cross-functional tests, utilizing program management methodologies to monitor and manage programs and stakeholders, and adapting programs to changing circumstances across multiple functional areas. In this role, you will be expected to leverage your technical expertise to lead complex, multi-disciplinary projects from inception to completion, working closely with stakeholders to plan requirements, identify risks, and communicate effectively with cross-functional partners.,

As a DC Manager in Bangalore with 3-5 years of experience, your role will involve leading, managing, and optimizing all activities within the Pune Distribution Center. This includes overseeing warehousing, inventory management, order fulfillment, and shipping to ensure smooth and efficient operations. Your responsibilities will also include providing leadership to a diverse team of managers, supervisors, warehouse staff, and administrative personnel. You will be responsible for recruitment, training, performance management, and fostering a positive work culture within the team. You will be required to develop and implement strategies to improve operational efficiency in warehouse operations. This will involve optimizing processes like receiving, picking, packing, shipping, and inventory management for speed and accuracy. Furthermore, you will oversee inventory control processes to ensure accurate stock levels and minimize stockouts and excess inventory. Collaboration with the supply chain team will be essential to ensure timely and accurate product replenishments. Ensuring safety and compliance with health and safety regulations, company policies, and industry standards will also be a critical part of your role. You will lead safety initiatives and conduct regular safety audits to mitigate risks within the distribution center. Managing the budget for the Pune DC, identifying cost-saving opportunities, and maintaining high service levels will be part of your responsibilities. Monitoring expenses regularly without compromising operational standards is essential. Collaboration with the customer service team to ensure accurate and timely order fulfillment that meets customer expectations will be crucial. Any issues related to customer orders should be addressed promptly and efficiently. Utilizing warehouse management systems (WMS) and other logistics technologies to streamline operations, improve productivity, and maintain accurate inventory tracking will be part of your role. You will also establish and monitor key performance indicators (KPIs) related to operational efficiency, inventory accuracy, order fulfillment, and employee productivity. Leading continuous improvement initiatives within the distribution center to enhance operational performance and aligning operations with business goals through strategic planning and collaboration with cross-functional teams will be essential for success in this role.,

About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Document, Content & Record Services Technology (DCRS) is an enterprise-wide capability, managing documents, e-signature transactions, and the creation, storage, and fulfillment of billions of letters and statements annually. DCRS capabilities are at the forefront of the digital evolution as they drive a significant reduction in paper and manual processes. Job Description - 7+ years as Data Scientist or related roles - Deep understanding and some exposure to new Gen AI Open-source Models - At least 5 years programming experience in software development and Agile processes - At least 5 years Python (or equivalent) programming experience to work with ML/NLP models - We're looking for a Python Developer who can be responsible for designing, building, and maintaining document capture applications - The ideal candidate will have a solid background in software engineering with experience in building Machine Learning & NLP Models and good familiarity with Gen AI Models Responsibilities - Building Machine Learning & NLP Models and knowledge of new Gen AI Open-source Models Requirements - Experience in setting up supervised & unsupervised learning ML/NLP models including data cleaning, data analytics, feature creation, model selection & ensemble methods, performance metrics & visualization - Experience in ML/NLP development pipelines of large datasets, both structured & unstructured - At least 2 years" experience in designing and developing enterprise-scale ML/NLP solutions in one or more of: Named Entity Recognition, Document Classification, Document Summarization, Topic Modeling, Dialog Systems, Sentiment Analysis, OCR text processing - Knowledge and hands-on experience working with OCR products Education - Bachelors /masters degree in computer science/data science, or a related technical field - Certifications If Any: NA Experience Range - 06 Years To 12 Years Foundational Skills - Good experience as Data Scientist or related roles - Deep understanding and some exposure to new Gen AI Open-source Models - At least 5 years programming experience in software development and Agile processes - At least 5 years Python (or equivalent) programming experience to work with ML/NLP models - Experience in setting up supervised & unsupervised learning ML/NLP models including data cleaning, data analytics, feature creation, model selection & ensemble methods, performance metrics & visualization - Experience in ML/NLP development pipelines of large datasets, both structured & unstructured - At least 2 years" experience in designing and developing enterprise-scale ML/NLP solutions in one or more of: Named Entity Recognition, Document Classification, Document Summarization, Topic Modeling, Dialog Systems, Sentiment Analysis, OCR text processing - Knowledge and hands-on experience working with OCR products Desired Skills - Collaborating with a diverse set of partners and stakeholders from various Lines of Business - Highly motivated, proactive, and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight - Critical thinker: ability to analyze problems and identify issues and provide solutions - Ability to navigate the enterprise & data assets across multiple functions - Highly organized - Effectively prioritizes and balances multiple efforts in a fast-paced environment - Excellent communication and Presentation skills - Analytical abilities & great problem-solving skills Work Timings - 11:00 AM to 8:00 PM IST Job Location - Mumbai, Gurugram, GIFT, Chennai,

Job Description: As a Voice Trainer based in Bengaluru, you will play a crucial role in creating and delivering comprehensive training programs for new hires. Your responsibilities will include conducting engaging presentations, developing training materials, and evaluating performance metrics. Additionally, you will be actively involved in stakeholder management and interactions throughout the training process. We are looking for individuals who meet the following requirements: - Age range: Minimum 23 years to Maximum 40 years - Experience: At least 6 months in a relevant field - Education: Graduates with additional certifications preferred - Language Skills: Proficiency in multiple languages is a plus This is a full-time on-site position with a salary package that aligns with market standards. Join our team and contribute to the growth and success of our training programs.,

You will be responsible for leading the digital transformation and optimization of procurement processes within manufacturing settings. Your primary duties will include developing and implementing a digital strategy, identifying automation opportunities, and preparing data-driven insights for senior management. Additionally, you will collaborate with various stakeholders to enhance efficiency, compliance, and performance across procurement operations. Key responsibilities include: - Developing and implementing a digital strategy for manufacturing procurement. - Preparing and presenting data-driven insights and reports to senior management. - Assisting in the digitalization of procurement processes to enhance operational efficiency. - Collaborating with cross-functional teams to understand procurement needs and requirements. - Conducting detailed assessments of existing procurement processes and systems. - Leading the implementation of procurement software and tools. - Establishing KPIs and benchmarking standards to measure the effectiveness of procurement processes. - Ensuring procurement practices comply with organizational policies and legal regulations. - Staying updated on market trends and proposing innovative solutions to enhance procurement efficiencies. Requirements: - Education: Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or related field (Master's degree preferred). - Experience: Minimum of 5 years in procurement or supply chain management with a focus on digital transformation. - Proficiency in data analysis tools and procurement software. - Strong quantitative skills and understanding of procurement processes. - Soft Skills: Excellent communication skills and ability to work collaboratively. Join Novartis to be part of a community dedicated to making a difference in patients" lives through collaboration and innovation. Stay connected with our talent community for future career opportunities. Explore our handbook to learn about the benefits and rewards we offer to help you thrive personally and professionally.,

Zscaler ZIA & ZPA Design, support & implementation Troubleshooting & configuration Contact : 9971630193 E-mail: diksha@anprax.com

Position Overview Position Title: Manager Sales Excellence (MCA) Department: Business Development Location: Pune/Delhi Job Summary The Manager Sales Excellence (MCA) will be a strategic partner to the MCA sales team and leadership, driving sales excellence and results through data-driven insights. This role will manage Hubspot CRM, develop and publish critical performance metrics and implement segment strategies to support the rapid scale-up of the MCA business line. Key Responsibilities Hubspot Management & Reporting Create, maintain, optimize Hubspot dashboards and reporting frameworks Generate and distribute daily, weekly, and monthly performance insights Develop custom reports to track key business metrics and sales KPIs Ensure data integrity and provide actionable insights to drive decision-making Performance Tracking & Analysis Monitor and publish monthly targets vs. achievement reports Develop incentive schemes, track individual and team performance metrics Identify trends, challenges, and opportunities in the sales pipeline Provide regular updates to leadership on progress toward business objectives Sales Operations Support Manage efficient lead allocation process and track conversion metrics Identify process gaps & coordinate merchant documentation workflows to ensure smooth onboarding Strategic Initiatives & Product Support Help implement segment strategies to improve sales funnel & conversions Support special projects and sales initiatives as required to scale up business Working with product team to coordinate & develop features required as per market needs Qualifications Required: 4-6 years of experience in sales excellence or sales operations roles Proven experience in fintech / E -Commerce or relevant industries Strong proficiency with Hubspot CRM or similar sales management platforms Advanced Excel and data analysis capabilities Excellent communication and presentation skills Bachelor's degree in Business, Finance, Marketing or related field, MBA is a Preferred Role & responsibilities

As a Senior Product Manager, you will be responsible for driving the strategy and execution of our product initiatives. You are expected to possess a deep understanding of the market landscape, strong analytical skills, and a passion for delivering user-centered products. Working closely with cross-functional teams including engineering, design, marketing, and sales, you will define the product vision and deliver solutions that meet customer needs. Your key responsibilities will include defining and articulating the product vision and strategy to ensure alignment with business goals. Conducting market research to identify trends, opportunities, and customer needs by leveraging data to inform product decisions. Creating and managing the product roadmap to prioritize features and enhancements based on business value and customer impact. Collaborating across functions with engineering, design, and other stakeholders to ensure successful product delivery and adoption. Advocating for the user experience by incorporating customer feedback and usability testing into product development. Establishing and tracking KPIs to measure product performance and success, making data-driven decisions for continuous improvement. Communicating product vision and progress to stakeholders to ensure transparency and alignment across teams. Providing guidance and mentorship to junior product managers and other team members. To qualify for this position, you should have a Bachelor's degree in Business, Engineering, Computer Science, or a related field; an MBA is preferred. You should have at least 5 years of experience in product management, with a proven track record of successfully launching and managing products. Familiarity with Agile methodologies and product management tools such as JIRA and Confluence is essential. Strong analytical and problem-solving abilities with a data-driven mindset are required. Excellent written and verbal communication skills are necessary, with the ability to articulate complex concepts to diverse audiences. Experience in leading cross-functional teams and driving consensus in a fast-paced environment will be beneficial.,

As the Team Lead - Digital Customer Success Programs at Responsive, you will play a crucial role in supporting the daily operations, execution, and leadership of the India-based Digital CS team. Your responsibilities will involve a blend of people leadership and hands-on participation in the design, implementation, and refinement of digital customer success programs. You will work closely with Digital Project Managers and a Community Manager to ensure alignment, productivity, and the delivery of high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success based in the U.S., you will act as the primary point of contact for team operations in India. Your role will encompass driving program planning, accountability, team mentorship, performance tracking, and maintaining consistent communication with global stakeholders. Your main duties will include mentoring and guiding the Digital Project Managers and Community Manager to help them achieve program and performance goals. You will lead the India-based DCS staff on a daily basis, ensuring alignment, productivity, and collaboration. Additionally, you will translate strategic vision into actionable workstreams, establish project timelines, assign responsibilities, oversee execution teams, and lead regular team syncs. Furthermore, you will be hands-on with program strategy and execution, including setting up Gainsight JO, in-app PX programming, and other digital CS workflows. You will review, test, and refine the team's work for quality and alignment, and collaborate with cross-functional partners to support timely execution and effective scaling. In terms of reporting and communication, you will serve as the primary contact between the India-based DCS team and the US management team, ensuring alignment on goals and timelines. You will own reporting on deliverables and program outcomes to provide visibility into team activity, engagement impact, and digital CS effectiveness. Additionally, you will maintain clear documentation of initiatives and ensure regular communication with the DCS Manager, aiming to streamline stakeholder communications and reduce information silos. Your role will also involve supporting the onboarding of new team members, identifying ongoing skill development opportunities, and fostering a positive and collaborative team culture focused on experimentation, iteration, and shared learning. To be successful in this role, you should have a Bachelor's degree in Business or a related field of study, along with 8+ years of progressive experience in program/project management, process improvement, or Customer Success/Operations roles within a SaaS environment. Experience in designing and launching scalable digital programs, working across time zones, operating in agile environments, and managing work in sprints is essential. Strong analytical skills, knowledge of project management methodologies, and hands-on experience with tools like Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms will be beneficial. Overall, you should possess excellent interpersonal and leadership communication skills, a proactive problem-solving approach, and the ability to motivate others while fostering a collaborative and feedback-rich culture within a fast-paced startup environment.,

You are a highly analytical and detail-oriented Performance Analytics Specialist being sought to join our team. Your main responsibility will be to design and implement data-driven solutions aimed at monitoring, assessing, and enhancing operational and business performance, particularly within the pharmaceutical industry. A strong foundation in data science, statistical analysis, and business intelligence tools is essential for this role, with a specific focus on aligning with FDA standards and pharmaceutical KPIs. Your key responsibilities will include developing and maintaining performance dashboards using tools such as Power BI, Tableau, and other BI tools. You will analyze operational and business data to identify trends, gaps, and improvement opportunities. Collaboration with cross-functional teams, including MES, QA, and manufacturing, is crucial to align analytics with FDA and pharmaceutical standards. You will design and implement KPI frameworks and performance management indicators, as well as conduct statistical analysis and build predictive models to support decision-making. Ensuring data quality, integrity, and compliance with regulatory standards is paramount, along with automating data processing and reporting workflows using SQL, Python, or R. Your ability to translate complex data into actionable insights for senior management will be essential. Your primary skills should include proficiency in Business Intelligence Tools such as Microsoft Power BI and Tableau, expertise in Data Analysis & Visualization including dashboarding, KPI tracking, and performance metrics, as well as Statistical Analysis proficiency in R, Python, or statistical software. Data Management & Querying skills, including SQL, data processing, and data quality assurance, are also required. Industry Knowledge in Pharmaceutical standards, FDA compliance, and MES systems, as well as experience in Performance Management involving operational KPIs and performance assessment frameworks, will be beneficial. Your secondary skills may involve Programming using Python and R for automation and modeling, Mathematics & Statistics knowledge encompassing applied statistics, regression, and forecasting, as well as Software Development skills for basic scripting in data pipelines. An understanding of Science & Research within pharmaceutical R&D and production environments, familiarity with Technology & IT including relational databases and data warehousing concepts, and effective Communication skills to present insights to technical and non-technical stakeholders will also be advantageous. Preferred qualifications for this role include a Bachelors or Masters degree in Data Science, Statistics, Computer Science, or a related field, experience in the pharmaceutical or healthcare industry, familiarity with MES systems and FDA regulatory frameworks, and certifications in Power BI, Tableau, or other data analytics tools.,

As a Manager / Senior Manager in the Business Strategy & New Initiatives (Retail) team, you will collaborate closely with the Business Head to spearhead impactful strategic projects and foster business expansion throughout the organization. This role is tailored for individuals who excel in uncertain environments, possess robust problem-solving skills, and demonstrate a strong sense of accountability. Your daily responsibilities may vary, encompassing tasks such as overseeing special projects, aligning diverse teams, and providing strategic guidance grounded in thorough data analysis. The dynamic nature of this role means it will adapt to business priorities, offering a distinctive opportunity to acquire a comprehensive understanding of the business and directly contribute to its growth and accomplishments. Key Responsibilities: - **Strategy & Growth Execution:** Partner with the Business Head to delineate, steer, and monitor critical strategic and growth endeavors across the organization. Serve as a catalyst in translating strategic objectives into actionable strategies. - **Tech Readiness:** Take charge of the technological enablement and process-oriented agenda as a pivotal strategic goal for the business. - **Cross-Functional Collaboration:** Foster alignment among teams and functions, eliminate obstacles, and ensure consistent, high-quality execution of priority projects. - **Performance & Metrics Tracking:** Devise and implement performance metrics and Key Performance Indicators (KPIs) to monitor progress towards strategic objectives, identifying areas for enhancement and optimization. - **Project Leadership:** Lead significant projects independently, overseeing progress from inception to implementation, ensuring answerability, timely delivery, and impact. - **Decision Support:** Carry out market and business research, synthesize findings, and present well-structured suggestions to aid leadership decision-making. - **Stakeholder Management:** Collaborate with key internal and external stakeholders, delivering outcomes that drive scale and profitability. - **Executive Communication:** Craft and refine internal communications on behalf of the Business Head, ensuring clarity, coherence, and alignment with company messaging. Qualifications: - Bachelor's degree in Business, Management, or a related field from a reputable institution; MBA or equivalent is preferred. - Demonstrated ability to excel in a fast-paced, evolving environment, with a proactive approach and strong problem-solving abilities. - 3-6 years of experience in consulting, founder's office, or cross-functional roles within a high-growth startup. - Proficient in analytical and strategic thinking, with exceptional communication and storytelling skills. - High level of ownership, self-motivation, and emotional intelligence. - Capable of handling ambiguity, multitasking effectively, and collaborating closely with senior management. - Experience in strategic planning, business strategy, or high-impact projects with measurable results. About Company: Purplle, established in 2011, has emerged as one of India's leading omnichannel beauty destinations, revolutionizing the beauty shopping experience for millions. With a vast array of brands, products, and a large user base, Purplle has established a robust platform that seamlessly integrates online and offline interactions. Expanding its reach in 2022, Purplle introduced numerous offline touchpoints and exclusive stores, fortifying its presence beyond the digital realm. Besides showcasing third-party brands, Purplle has successfully scaled its own direct-to-consumer powerhouses like FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae, offering high-quality beauty essentials. Purplle stands out for its technology-driven hyper-personalized shopping experience. By creating detailed user personas, enabling virtual makeup trials, and providing tailored product recommendations based on individual preferences, search intent, and purchasing behavior, Purplle ensures a unique customer-centric approach. In 2022, Purplle achieved unicorn status, marking its place as India's 102nd unicorn, supported by a prestigious group of investors. With a dedicated team and a visionary outlook, Purplle is poised to lead the beauty industry in India, reshaping how the nation perceives beauty.,

WaterMarc Technologies Private Limited is looking for Social Media Intern to join our dynamic team and embark on a rewarding career journey Content Creation: Assist in creating and curating content for various social media platforms, including text posts, images, videos, and infographics Ensure that content aligns with the brand's voice and messaging Scheduling and Posting: Schedule and publish social media posts on platforms like Facebook, Instagram, Twitter, LinkedIn, and others Use social media management tools to plan content calendars Audience Engagement: Monitor social media channels for comments, messages, mentions, and direct interactions from followers Engage with the audience by responding to inquiries and comments Analytics and Reporting: Track the performance of social media campaigns and posts using analytics tools Provide insights and data on key performance metrics, such as reach, engagement, and conversion rates Trend Analysis: Stay updated on social media trends, hashtags, and discussions related to the industry and brand Use this information to inform content creation and engagement strategies Competitor Research: Research and analyze the social media presence of competitors to identify opportunities for improvement and differentiation Hashtag Research: Identify relevant hashtags to use in posts to increase discoverability and engagement Create branded hashtags when appropriate

Zeal Connect is looking for Process Lead to join our dynamic team and embark on a rewarding career journey Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance Metrics:Define key performance indicators (KPIs) to measure the success and effectiveness of processes Collect and analyze data to track performance and identify areas for improvement Quality Assurance:Ensure that processes align with quality standards, regulatory requirements, and industry best practices Implement quality control measures and conduct audits as needed Team Collaboration:Collaborate with cross-functional teams to gather input, feedback, and insights related to processes Facilitate communication and cooperation among various departments Change Management:Manage and guide employees through process changes and improvements Address resistance and provide support for the adoption of new processes We are looking for a competitive, innovative, and driven individual to join our team as a Process Lead. Experience: 34 years in Operations or Business Process Management Basic Requirements: Graduate/Postgraduate in

Location - Gurugram Roles and Responsibility Performance Marketing (Primary Focus): Plan, execute, and optimize paid campaigns on Amazon, Flipkart, Google Ads, Meta (Facebook & Instagram), and other relevant platforms. ManagePPCandpaidsocial media advertising with a focus on driving conversions and increasing ROI. Conduct keyword research, ad copy creation, and audience targeting to maximize performance. Analyze campaign performance and generate reports with actionable insights for optimization. Manage budgets across various platforms, ensuring efficient ad spend and allocation. Continuously experiment with A/B testing (creatives, landing pages, audience segmentation) to improve conversion rates. Social Media Management (Secondary Focus): Assist in executing social media strategies, including content creation, scheduling, and engagement on Instagram, Facebook, and other platforms. Collaborate with the design and content teams to develop engaging and relevant content. Monitor and analyze social media trends and competitor activities to inform strategies. GrowGreensoul's social media following and engagement by delivering high-quality, engaging content. Analytics & Reporting: Track and analyze key performance metrics (CPC, CTR, CPA, ROAS, etc.) for all campaigns. Provide regular reports on campaign performance and suggest strategies for improvement. Use Platforms like Google Analytics, Meta Ads Manager, and Amazon Advertising tools to measure the effectiveness of campaigns.

Unimakler is looking for Marketing Specialist to join our dynamic team and embark on a rewarding career journey Develop and implement marketing strategies for the organization. Monitor and report on marketing performance metrics. Conduct market research and analysis to support decision-making. Collaborate with cross-functional teams on marketing projects. Prepare marketing reports and documentation.

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge: Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders. oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

In this senior role, as part of APAC Marketing, you'll be responsible for developing, executing, and optimizing the India DME Digital marketing strategy to meet the business bold goals for Creative Cloud and Document Cloud. As a data-driven, B2C digital marketer with a deep understanding of the India market, you'll build breakthrough marketing ideas that inspire audiences; encourage product adoption and build long-term value. You're a customer-focused marketer and can deliver in a fast-paced, matrix organization. What you'll do Formulate and drive India marketing strategies that drive awareness, engagement, and conversion for the Adobe Creative Cloud and Acrobat portfolios. You will lead and implement full-funnel marketing programs in partnership with cross-functional teams from Media, PR & Social, Lifecycle Marketing & Adobe.com. You are also a strategic partner to the Product Marketing and Go-to-Market teams, working together to deliver against annual strategies and business goals. Drive marketing innovation and creativity. This role requires you to champion your audience and actively apply audience insights and marketing analytics to deliver plans that achieve business targets and marketing KPIs. Collaborate cross-functionally and develop strong working relationships across the organization to optimize consumer journeys, set-up new strategic partnerships and create breakthrough content and messaging. Project management of campaign launches including managing creative agencies while communicating details and timelines to cross functional teams and business leads. Run forecasts and budget for your marketing programs in connection to quarterly and annual plans. Take accountability for budget and performance to plan against defined metrics. Play a key role in quarterly business and marketing reviews, defining the narrative for India and influencing the Executive team to again agreement on strategic shifts and trade-offs. Use data analytics and market insights to identify key drivers for growth and optimization. Know our products and our customers. What we're looking for Proven track record of delivering significant business growth through marketing programs. 10+ years of B2C digital marketing experience working on software/technology brands with deep understanding of digital marketing in India. Strong analytical and data-driven decision-making skills. Clear communicator. Exceptional critical thinking, with the ability to translate market insights into actionable marketing strategies focused on outcomes. Deep experience working on full-funnel campaigns including digital, social media, influencer marketing and trans-creation of global campaigns for local markets. Experience working with agencies to craft compelling messages that captivate audiences and offer them compelling solutions. Customer-first approach. Understand their needs and motivations to build outstanding experiences and successful customer journeys. Balance creative inspiration with a strong commercial understanding. Excellent project management skills and the ability to work in a fast-paced environment, with attention to detail. Navigate a matrix organization and be able to influence people at all levels of the organisation. Relevant bachelor's degree required. Knowledge of Adobe products highly desirable. Proficient spoken and written English, additional languages for India valued.

As a Research Associate, your main responsibility will be to gather and analyze data from multiple sources to support campaign strategies. You will work closely with content, marketing, and design teams to ensure that messaging aligns with audience insights. Monitoring performance metrics and offering actionable suggestions for optimization will also be a key part of your role. Additionally, you will be required to conduct competitor and market research to aid in strategic planning. Your ability to summarize findings into clear reports and visual presentations will be crucial in informing decision-making processes. Furthermore, you will play a role in enhancing research methodologies and tools for continuous improvement. This position is full-time and permanent, requiring you to work in person. Kindly share your experience working as a Research Associate in your application.,