Responsibilities Proactively manage customer relationships, ensuring high levels of customer activations and satisfaction. Engage with onboarded customers frequently via multiple channels to activate with active / dormant customers and driving more revenue from existing customers. Meet and exceed monthly and quarterly targets, driving revenue, & cross sell other products to onboarded customers. Monitor customer metrics - MOM Customer activations, transaction ticket size, No. of transactions & developing strategies to increase volumes. Give feedback to the sales team on customer quality / customer expectations based on interactions and feedback from customers. Qualifications Strong academic record with approx. 4+ years of work experience and at least 2 years in B2B sales or account management. Excellent English communication skills, persuasiveness, and interpersonal skills. Sales target orientation, attention to detail and execution focus strong problem-solving skills, and the ability to think strategically. Exceptional written and verbal communication skills. A passion for service excellence and improving the customer experience.

JOB DESCRIPTION : Key Account Manager (Pune) PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk. Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys. Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments. Overview: We are seeking a Key Account Manager to join our Key account Management team. This role will be responsible for improving the activation and post-onboarding experience of PayGlocal customers. Key Responsibilities: Proactively manage key account relationships, ensuring high levels of customer activations and satisfaction. Engage with onboarded accounts frequently via multiple channels to reactivate dormant accounts and driving more revenue from existing transacting accounts. Meet and exceed monthly and quarterly targets, driving revenue, & cross sell other products to onboarded accounts. Monitor customer metrics - MOM accounts activations, transaction ticket size, No. of transactions & developing strategies to increase volumes Give feedback to the sales team on customer quality / customer expectations based on interactions and feedback from customers. Key Skills and Qualifications: Strong academic record with approx. 4+ years of work experience and at least 2 years in B2B sales or account management. MBA is preferred. Excellent English communication skills, persuasiveness, and interpersonal skills. Sales target orientation, attention to detail and execution focus strong problem-solving skills, and the ability to think strategically. Exceptional written and verbal communication skills. A passion for service excellence and improving the customer experience. Additional Information: - Competitive compensation package including base salary and performance-based incentives. - Opportunity for career growth and advancement in a rapidly expanding company. If you are a results-driven individual with a passion for sales and customer engagement, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our sales organization and making an impact in the payments industry.

Key Responsibilities 1. Support Sales Strategy & Planning : Assist the sales team in planning activities and preparing reports. Help with basic forecasting and research tasks. 2. Sales Process Support : Help document and maintain sales workflows and processes. Support the team in identifying improvement areas. 3. Sales Analytics & Reporting: Assist in preparing performance reports and dashboards. Compile data for tracking KPIs and sales trends. 4. CRM Support: Help maintain CRM data integrity. Support updates and basic configurations under supervision. 5. Deal & Documentation Support: Assist in drafting basic deal-related documents. Help track contract progress and compliance checklists. 6. Cross-Functional Coordination : Coordinate with teams like marketing and product for data collection. Support meetings and follow-up tasks as needed. Role & responsibilities

Key Responsibilities 1. Support Sales Strategy & Planning : Assist the sales team in planning activities and preparing reports. Help with basic forecasting and research tasks. 2. Sales Process Support : Help document and maintain sales workflows and processes. Support the team in identifying improvement areas. 3. Sales Analytics & Reporting: Assist in preparing performance reports and dashboards. Compile data for tracking KPIs and sales trends. 4. CRM Support: Help maintain CRM data integrity. Support updates and basic configurations under supervision. 5. Deal & Documentation Support: Assist in drafting basic deal-related documents. Help track contract progress and compliance checklists. 6. Cross-Functional Coordination : Coordinate with teams like marketing and product for data collection. Support meetings and follow-up tasks as needed. Role & responsibilities

This role is critical in overseeing core accounting functions, ensuring regulatory compliance, and supporting business decision-making through accurate financial reporting and analysis. Free meal Cafeteria Health insurance Life insurance Annual bonus Performance bonus Mobile bill reimbursements Gratuity Provident fund Relocation bonus

Position Summary In this role, you will be responsible for managing core financial operations, ensuring statutory compliance, driving accurate reporting, and supporting business decision-making through financial insights. This is an excellent opportunity to work cross-functionally and help strengthen the financial backbone of a growing organization. What will you work on ? 1. Lead Day-to-Day Financial Operations • Oversee the accounting function to ensure financial transactions are accurately recorded and reported in a timely manner. 2. Vendor Management • Manage vendor payments, maintain transaction records, and ensure full compliance with GST regulations. 3. Revenue Assurance • Handle invoicing, collections, and receivables to enable accurate and timely revenue recognition. 4. Liaison with Statutory Auditor• Coordinate with external auditors to facilitate audits and ensure all financial practices meet statutory requirements. 5. Oversight of Statutory Compliances • Ensure compliance with TDS, RBI, MCA, PF, PT, and other regulatory requirements, while maintaining proper documentation 6. Financial Reporting • Prepare and present monthly, quarterly, and annual financial statements, MIS reports, and bank reconciliation statements (BRS). 7. Vendor Payments & Reconciliations • Accurately process vendor payments and perform reconciliations to ensure accounts are up to date and correct. 8. GST/TDS Workings and Filings • Manage the workings and timely filings of GST and TDS returns, in line with statutory guidelines. 9. Building Processes and SOPs• Design and implement standardized processes and SOPs, particularly for merchant payments and reconciliations.ement standardized processes SOPs, for merchant payments and reconciliations . 10. Business Partnering Collaborate closely with business leads to identify financial risks and opportunities, providing actionable insights and solutions. Qualifications & Experience Chartered Accountant (CA) with 13 years of post-qualification experience in accounting, audit, FP&A, and taxation Strong expertise in financial accounting, reporting, statutory filings, GST/TDS laws, and MIS reporting Hands-on experience in tools such as Tally, Zoho, and Microsoft Excel/Word/PowerPoint, along with Google Sheets Strong analytical, communication, and problem-solving skills with high attention to detail• Ability to manage multiple priorities and independently handle complex tasks in a high-growth, agile environment Experience with process optimization or transformation initiatives is an added advantage

Job Summary: We are looking for a motivated and detail-oriented HR Intern to support our Human Resources department. The intern will assist in various administrative tasks and HR projects, gaining hands-on experience in key HR functions such as recruitment, onboarding, data management, and coordination. Key Responsibilities: Assist in end-to-end recruitment processes including sourcing, screening, scheduling interviews, and coordinating with candidates. Support onboarding and induction activities for new hires. Help maintain and update employee records in HR systems. Help in preparing HR reports, documentation, and compliance checklists. Qualifications: Pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field. Strong communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint). High attention to detail and organizational skills. Ability to handle sensitive and confidential information with integrity. Preferred Attributes: Proactive attitude with a willingness to learn. Ability to multitask and manage time effectively. Previous internship or exposure to HR processes is a plus. 5 days work from office - Baner , Pune Internship Tenure - 3 to 6 months Free meals - On-site meals and snacks Paid Internship

Position Overview Position Title: Manager Sales Excellence (MCA) Department: Business Development Location: Pune/Delhi Job Summary The Manager Sales Excellence (MCA) will be a strategic partner to the MCA sales team and leadership, driving sales excellence and results through data-driven insights. This role will manage Hubspot CRM, develop and publish critical performance metrics and implement segment strategies to support the rapid scale-up of the MCA business line. Key Responsibilities Hubspot Management & Reporting Create, maintain, optimize Hubspot dashboards and reporting frameworks Generate and distribute daily, weekly, and monthly performance insights Develop custom reports to track key business metrics and sales KPIs Ensure data integrity and provide actionable insights to drive decision-making Performance Tracking & Analysis Monitor and publish monthly targets vs. achievement reports Develop incentive schemes, track individual and team performance metrics Identify trends, challenges, and opportunities in the sales pipeline Provide regular updates to leadership on progress toward business objectives Sales Operations Support Manage efficient lead allocation process and track conversion metrics Identify process gaps & coordinate merchant documentation workflows to ensure smooth onboarding Strategic Initiatives & Product Support Help implement segment strategies to improve sales funnel & conversions Support special projects and sales initiatives as required to scale up business Working with product team to coordinate & develop features required as per market needs Qualifications Required: 4-6 years of experience in sales excellence or sales operations roles Proven experience in fintech / E -Commerce or relevant industries Strong proficiency with Hubspot CRM or similar sales management platforms Advanced Excel and data analysis capabilities Excellent communication and presentation skills Bachelor's degree in Business, Finance, Marketing or related field, MBA is a Preferred Role & responsibilities

PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitatescross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk. Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys. Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments. Position Summary We are seeking a passionate and driven Chargeback AM/ Manager to join our vibrant team. In this role, you will be the frontline champion, managing chargeback cases, analyzing disputes, gathering evidence, submitting disputes, resolving claims, and preventing future chargebacks. You will also collaborate with various teams and ensure compliance with industry regulations. If youre detail-oriented and are excited about the payments industry, we want to hear from you. What will you work on? Chargeback Management : Handling chargeback requests, investigating transaction details, and gathering necessary documentation to support disputes• Dispute Resolution: Working with merchants, banks, and internal teams to resolve disputes related to chargebacks. • Compliance: Ensuring all chargeback processes adhere to relevant regulations and card network rules. • Reporting and Analysis: Generating reports on chargeback trends, analyzing data to identify patterns, and providing insights for improvement. • Communication: Maintaining clear and timely communication with customers, internal teams, and external partners Required Qualifications: 3-5 years of relevant experience in Chargeback management, dispute resolution. Preferable experience in Domestic UPI dispute handling process.• Understanding of payment processing, card network rules, and relevant regulations.• Ability to analyze data, identify trends, and draw conclusions• Strong organizational skills with the ability to manage and prioritize tasks effectively.• Ability to work effectively with other teams and departments.

Position Summary As an On-Ground Field Sales Associate for PayGlocals multi-currency account product, you will be responsible for driving customer acquisition, retention, driving recurring revenue from customers and expanding our footprint in the export and cross-border payment ecosystem. Specifically, your focus will be on acquiring merchants in the goods micro and SME export sectors, particularly those selling through global marketplaces such as Amazon Global Selling and those outside marketplaces. This role is ideal for a motivated sales professional with a proven track record in field sales, relationship-building, and meeting sales targets. What will you work on? Lead Generation and Networking: Identify and pursue high-potential leads through internal database, market research, networking, attending trade shows and other events. Customer Acquisition: Conduct in-person meetings with business owners and key decision-makers, delivering tailored presentations to demonstrate the value of PayGlocal’s multi-currency solution. Relationship Management: Build and maintain strong relationships with customers to generate leads, drive transaction volume and enhance market reach. Consultative Selling: Provide consultative support by addressing specific cross-border payment challenges faced by merchants and offering tailored solutions based on their unique business needs. Sales Targets: Consistently meet and exceed monthly and quarterly sales targets while maintaining healthy conversion metrics and customer retention rates. CRM and Reporting: Maintain detailed records of all sales activities, customer interactions, and pipeline progress in the CRM system to ensure accurate forecasting and reporting. Market Insights : Share insights and feedback on exporter challenges related to receiving international payments, contributing to product development and refinement. Qualifications & Experience Experience: Minimum 3+ years of experience in B2B field sales, with a demonstrated ability to meet and exceed sales targets. Industry Knowledge: Strong understanding of cross-border trade, payment ecosystems, and marketplace operations. Previous experience selling financial products or services to SMEs, particularly exporters, is highly desirable. Consultative Sales: Experience in consultative selling with the ability to understand client pain points and present relevant solutions. Technical Skills: Proficiency in CRM systems and sales analytics tools to track and report on sales activities and pipeline. Communication: Excellent presentation, negotiation, and communication skills, with the ability to articulate complex financial products clearly. Education: Bachelor's / Master`s degree in Business, Sales & Marketing, Finance, or a related field. Additional Information: Compensation : Competitive compensation structure, including: Attractive base salary Performance-linked incentives Comprehensive benefits package (health insurance, travel allowance, etc.) Career Growth : Excellent career advancement opportunities within a fast-growing fintech organization. Training : Ongoing training and development programs to enhance product knowledge and sales skills. Target Profile: Experience: Previous experience working with goods exporters and marketplace sellers is highly preferred. Relevant Background : A background in selling banking, payment solutions, forex services, or other export-related solutions to businesses is ideal. Relationship Management : Proven success in establishing and maintaining long-term business relationships. If you are an energetic, high-performing sales professional with a passion for fintech and cross-border payments, we want to hear from you! Join us in transforming the future of global commerce and empowering Indian exporters to thrive in the international marketplace.

Role & responsibilities Lead Management : Take charge of inbound leads from diverse channels, including website, inquiries, phone calls, emails, and live chats. Engagement : Respond promptly to all inquiries and follow up effectively to guide prospects through the sales journey. Needs Assessment : Conduct thorough assessments to understand potential customers needs and tailor solutions that resonate. Collaboration : Work closely with our marketing team to provide valuable feedback on lead quality and campaign effectiveness. CRM Mastery : Maintain accurate records of all interactions and sales activities in our CRM system, ensuring data integrity. Performance Monitoring : Track and report on key sales metrics related to lead conversion and pipeline management. Continuous Improvement : Share insights and recommendations to enhance lead generation strategies based on customer feedback and market trends. Relationship Building : Foster strong relationships with potential customers and internal stakeholders to ensure alignment and support throughout the sales process. Preferred candidate profile Masters / bachelors degree in business administration, Marketing, or a related field is preferred. 2-3 years of relevant experience in inside sales or a related field. Strong organizational skills with the ability to manage and prioritize tasks effectively. Excellent interpersonal skills with a knack for engaging customers over the phone and via email. Ability to work collaboratively across teams and influence stakeholders to achieve sales goals. Analytical mindset with a focus on metrics-driven decision-making and continuous feedback. Candidate will be required to work from office - 5 days Office Location : Baner

Position Summary As an On-Ground Field Sales Associate for PayGlocals multi-currency account product, you will be responsible for driving customer acquisition, retention, driving recurring revenue from customers and expanding our footprint in the export and cross-border payment ecosystem. Specifically, your focus will be on acquiring merchants in the goods micro and SME export sectors, particularly those selling through global marketplaces such as Amazon Global Selling and those outside marketplaces. This role is ideal for a motivated sales professional with a proven track record in field sales, relationship-building, and meeting sales targets. What will you work on? Lead Generation and Networking: Identify and pursue high-potential leads through internal database, market research, networking, attending trade shows and other events. Customer Acquisition: Conduct in-person meetings with business owners and key decision-makers, delivering tailored presentations to demonstrate the value of PayGlocal’s multi-currency solution. Relationship Management: Build and maintain strong relationships with customers to generate leads, drive transaction volume and enhance market reach. Consultative Selling: Provide consultative support by addressing specific cross-border payment challenges faced by merchants and offering tailored solutions based on their unique business needs. Sales Targets: Consistently meet and exceed monthly and quarterly sales targets while maintaining healthy conversion metrics and customer retention rates. CRM and Reporting: Maintain detailed records of all sales activities, customer interactions, and pipeline progress in the CRM system to ensure accurate forecasting and reporting. Market Insights : Share insights and feedback on exporter challenges related to receiving international payments, contributing to product development and refinement. Qualifications & Experience Experience: Minimum 3+ years of experience in B2B field sales, with a demonstrated ability to meet and exceed sales targets. Industry Knowledge: Strong understanding of cross-border trade, payment ecosystems, and marketplace operations. Previous experience selling financial products or services to SMEs, particularly exporters, is highly desirable. Consultative Sales: Experience in consultative selling with the ability to understand client pain points and present relevant solutions. Technical Skills: Proficiency in CRM systems and sales analytics tools to track and report on sales activities and pipeline. Communication: Excellent presentation, negotiation, and communication skills, with the ability to articulate complex financial products clearly. Education: Bachelor's / Master`s degree in Business, Sales & Marketing, Finance, or a related field. Additional Information: Compensation : Competitive compensation structure, including: Attractive base salary Performance-linked incentives Comprehensive benefits package (health insurance, travel allowance, etc.) Career Growth : Excellent career advancement opportunities within a fast-growing fintech organization. Training : Ongoing training and development programs to enhance product knowledge and sales skills. Target Profile: Experience: Previous experience working with goods exporters and marketplace sellers is highly preferred. Relevant Background : A background in selling banking, payment solutions, forex services, or other export-related solutions to businesses is ideal. Relationship Management : Proven success in establishing and maintaining long-term business relationships. If you are an energetic, high-performing sales professional with a passion for fintech and cross-border payments, we want to hear from you! Join us in transforming the future of global commerce and empowering Indian exporters to thrive in the international marketplace.