5195 Performance Management Jobs - Page 45

Description Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective action plans with suppliers. Operational Excellence and CoE Development Establish and maintain standardized SLA governance frameworks, templates, and dashboards. Develop playbooks, SOPs, and best practices for performance management activities. Act as a change agent to build performance-centric culture across the organization. Analytics, Reporting & Insights Manage the performance reporting lifecycle: data collection, validation, analysis, and communication. Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel. Provide actionable insights to business stakeholders and governance forums. Stakeholder Management Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement. Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans. Ensure transparency and alignment across global and regional teams. Continuous Improvement & Automation Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools. Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency. Support transformation programs that elevate vendor and service performance. Required Qualifications: Education: Bachelors in IT, Business, or related field Experience: 10 15 years in IT performance management, SLA s, Managed services background, vendor governance Tools: Strong skills in Excel, Power BI, Tableau, ServiceNow Knowledge: Deep understanding of SLA/OLA frameworks, ITIL, service delivery Certifications (preferred): ITIL v4, Six Sigma, PMP, CSM, Key Competencies: Strategic Thinking and Operational Discipline Strong Analytical and Presentation Skills Vendor and Stakeholder Relationship Management Change Management and Influence Communication and Executive Reporting Results-Oriented and Collaborative Mindset Why Join Us: Lead a high-impact, cross-functional CoE central to our client success. Work in a dynamic, data-driven environment with exposure to senior leadership. Help shape enterprise-wide service excellence initiatives.

Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are hiring a Senior Manager+ of Annotation Operations to lead and scale Frontera s clinical annotation function. This team powers the labeling of video, audio, and text data used to train and fine-tune Frontera s foundational and production AI models. This is not a generic labeling operations role. Our annotations demand clinical nuance, judgment under ambiguity, and close coordination with ML and QA stakeholders. You will architect the operational backbone of this function, owning throughput, tooling, team workflows, and performance management across a distributed global team. The ideal candidate brings deep expertise in operations, process design, and scalability. You know how to build systems that grow without breaking, balancing clarity and control with flexibility and speed. You re a strong facilitator, a thoughtful leader, and a steady presence when ambiguity is high. You move seamlessly between strategic planning and tactical execution, and you love creating order out of complexity. What You ll Bring 5+ years of experience in operations, data labeling, content workflows, or high-throughput environments Proven ability to lead distributed teams, including performance management and coaching Strength in process architecture: you can design, implement, and iterate scalable systems that work Operational fluency: you track throughput, capacity, and QA rigorously without micromanaging Exceptional problem-solving and facilitation skills; you bring teams together and build alignment Calm, wise leadership under pressure able to triage issues and focus teams on what matters most Hands-on experience with annotation tooling (e.g., Label Studio, Scale AI, SuperAnnotate, Snorkel, etc.) Familiarity with inter-rater agreement / IOA frameworks (e.g., Cohen s or Fleiss kappa) Preferred: Background in healthcare, behavioral science, or clinical research Bonus: Understanding of ML model development and how labeled data fuels model training Why Join us At Frontera, you ll help shape the future of pediatric behavioral health building the data infrastructure that powers equitable, evidence-based care. We re a mission-driven team operating at the intersection of AI and clinical care, and we re looking for builders, leaders, and systems thinkers ready to make a real impact. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $145,000 $180,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.

Key Responsibilities: Production Planning Develop daily and weekly production plans for a factory or product line to include resource planning and monitoring and reporting on performance against the plan. Operations Management Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. Continuous Improvement Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements. Performance Management Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal. Stakeholder Engagement Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment. Health, Safety, and Environment Follow the organizations health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate. Leadership and Direction Explain the local action plan, to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organizations strategy, mission, and vision; motivate people to achieve local business goals. Data Collection and Analysis Collate and analyze data using preset tools, methods, and formats. Involves working independently. Solutions Analysis Help others get the most out of internal communications systems by offering support and advice. Skills Planning and Organizing Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. Policy and procedures Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Costing and Budgeting Works without supervision and provides technical guidance when required on costing, budgeting and finance tasks. Data Collection and Analysis Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making. Negotiation Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. Reporting Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports. Materials requirements, planning, logistics and SC Works with full competence. Typically works without supervision and may provide technical guidance. Production Planning Works without supervision and provides technical guidance when required on ensuring that research incorporates production needs. Education : Bachelors Degree or Equivalent Level Experience : 5 years and above. Experience enables job holder to deal with the majority of situations and to advise others.

Recruitment & Staffing Posting job openings Screening resumes and conducting interviews Coordinating hiring processes Onboarding new employees Employee Relations Handling grievances and conflicts Promoting a positive workplace culture Ensuring employee satisfaction and engagement Training & Development Organizing training programs and workshops Supporting career development Monitoring performance improvement Compensation & Benefits Managing payroll and salary structures Administering employee benefits Handling bonuses and incentives Performance Management Conducting appraisals and evaluations Setting performance metrics and KPIs Giving feedback and improvement plans Compliance & Legal Ensuring adherence to labor laws Managing employee contracts and policies Handling disciplinary actions fairly HR Administration Maintaining employee records Creating and updating HR policies Managing HR software and systems Health & Safety Implementing workplace safety policies Ensuring compliance with safety regulations Conducting risk assessments.

1. HR Strategy Leadership: Develop and execute HR strategies that align with company goals. Collaborate with the founders and senior management to drive HR initiatives and support organizational objectives. Build and maintain strong relationships with internal stakeholders to foster a positive work environment. 2. Payroll, Compensation Compliance: Oversee payroll processing, ensuring timely and accurate salary disbursement while managing compensation structures and resolving payroll discrepancies. Ensure compliance with statutory regulations, labor laws, and internal policies. Conduct periodic audits to maintain compliance and address any issues promptly. Manage attendance, leave, and employee time tracking, ensuring data accuracy and adherence to company policies. 3. Performance Management Employee Engagement: Lead the performance management cycle, including goal-setting, mid-year reviews, and annual evaluations. Develop improvement plans and provide guidance on performance issues. Implement and manage initiatives to enhance employee engagement, satisfaction, and retention. Organize company-wide events and recognition programs to boost morale and foster a positive work culture. Develop and execute strategies for continuous employee development and skill enhancement. 4. On boarding Employee Documentation: Oversee the on boarding process to ensure a smooth transition for new hires, including the completion of employment documentation and orientation. Maintain accurate and up-to-date employee records, including contracts, offer letters, and compliance-related documents. 5. HR Operations Process Improvement: Manage day-to-day HR operations to ensure efficiency and effectiveness. Continuously monitor and improve HR processes to streamline operations. Utilize HRMS systems to manage data entry, leave management, performance tracking, and report generation. Implement process automation where possible to enhance efficiency. 6. Reporting Analytics: Generate and analyze HR reports related to attendance, employee turnover, payroll, performance, and compliance. Provide insights to guide management decisions and improve operational efficiency.

Role & responsibilities: Strategic HR Leadership Lead the integration of HR strategies with business operations to optimize talent management, enhance operational efficiency, and proactively scale for growth. Serve as a trusted advisor to senior leaders, aligning talent strategy with business objectives. Talent Optimization & Analytics Leverage advanced HR analytics to inform workforce planning and talent management decisions, driving strategic outcomes such as reduced attrition, improved employee productivity, and increased employee satisfaction. Develop and communicate insightful HR metrics dashboards that inform executive decisions and enhance operational performance. People Experience and Culture Continuously monitor employee sentiment using innovative methods (pulse surveys, Health Check, exit interviews), proactively addressing areas of improvement. Design and implement powerful employee engagement initiatives that reinforce a collaborative and high-performance culture. Provide strategic counsel to leadership on engagement best practices, recognition frameworks, and culture reinforcement activities. Compensation & Benefits Strategy Support strategic compensation reviews, utilizing external benchmarks and internal analytics to ensure competitive pay structures that attract and retain top talent. Lead initiatives that link rewards clearly to performance and organizational impact. Employee Relations & Compliance Expertly handle complex employee relations issues with discretion and effectiveness, safeguarding the culture and integrity of the organization. Maintain a deep understanding of HR compliance requirements, proactively ensuring organizational adherence and risk management. Performance Excellence & Learning Development Partner closely with leadership to implement high-impact performance management systems, fostering a culture of continuous feedback and professional growth. Champion comprehensive talent assessments and targeted learning interventions to address skill gaps and elevate performance across the center.

Manage and motivate a telesales team to exceed sales goals Provide coaching, training, and performance feedback Monitor sales calls, enhance sales techniques, and ensure compliance Analyze sales reports and implement strategies for improvement Required Candidate profile Proven exp in insurance telesales with strong leadership skills Excellent communication, organizational and analytical abilities Bachelor's degree preferred Proficiency in CRM and MS Office Perks and benefits Competitive salary + incentives

HR Manager GVK Emergency Management and Research Institute (GVK EMRI) is seeking an experienced and strategic HR Manager to oversee all aspects of human resources practices and processes within our hospital in Hyderabad, Telangana. This pivotal role involves managing recruitment, onboarding, training, employee relations, and performance management , while ensuring compliance with labor laws and shaping a strong organizational culture. Role & Responsibilities: Oversee all aspects of human resources practices and processes in the Hospital. This includes recruitment, onboarding, training, and development of employees to ensure a skilled and motivated workforce. Manage employee relations , ensuring a positive work environment, addressing grievances, and handling disciplinary actions as needed. Develop and implement HR policies, ensure compliance with labor laws, and maintain accurate employee records. Manage payroll , benefits, and compensation packages, while continuously monitoring performance management systems to foster employee growth and organizational success. Play a key role in shaping a strong organizational culture, ensuring effective communication across departments, and supporting the strategic goals of the Hospital. Preferred Candidate Profile: Candidates with Hospital and diagnostics industry experience are preferred.

Senior Human Resource Executive GVK Emergency Management and Research Institute (GVK EMRI) is seeking a dynamic and experienced Senior HR Executive to join our team in Hyderabad, Telangana. The ideal candidate will play a key role in implementing HR strategies, managing day-to-day HR operations, supporting talent acquisition, employee engagement, and performance management , while ensuring compliance with HR policies and procedures. Key Responsibilities: Recruitment & Onboarding: Manage end-to-end recruitment process: sourcing, screening, interviews, and onboarding. Coordinate with department heads to understand hiring needs and workforce planning. Conduct employee inductions and ensure a smooth onboarding experience. Employee Relations & Engagement: Act as a point of contact for employee queries and grievances. Support employee engagement initiatives and organize team-building activities. Performance Management: Assist in implementing the performance appraisal process. HR Operations: Maintain and update employee records and HR databases. Ensure HR compliance with labor laws and company regulations. Training & Development: Identify training needs and coordinate training programs and workshops. Monitor training effectiveness and maintain training records. Payroll & Benefits: Coordinate with payroll and finance teams for accurate salary processing. Support in administration of employee benefits, leaves, and attendance management. Preferred Candidate Profile: Requirements: Master's degree in HR, Business Administration, or a related field (MBA in HR preferred). 36 years of experience in an HR generalist or executive role. Strong knowledge of HR practices, labor laws, and compliance. Excellent interpersonal and communication skills. Proficiency in MS Office and HRIS systems. Preferred Attributes: Ability to handle confidential information with integrity. Problem-solving mindset and proactive approach. Team player with a strong sense of responsibility and ownership.

HR Manager: If Youre Looking for the Policy Manual, You’re Already Lost Here’s the thing: most companies want HR to keep people in line. We want someone who can help them take the damn lead. At blueBriX , we’re not running a factory. We’re not babysitting code monkeys or enforcing badge-swipe quotas. We’re building the future of digital health—platforms that actually change how care is delivered, workflows that providers trust, and AI tools that don’t just look smart, but are smart. And if we’re going to scale that mission, we need an HR Manager who doesn’t flinch at words like culture , performance , or change . Someone who hears “growth” and reaches for a roadmap, not a handbook. This role isn’t about maintaining HR. It’s about reinventing it. You’ll be: The one who finally puts an end to generic job descriptions and cookie-cutter evaluations. The architect of a career development framework that doesn’t feel like a corporate cage. The person who knows how to navigate performance issues without making it a soap opera. The voice that speaks up when someone says, “This is just how it’s done here.” You’ll sit in real meetings, with real decision-makers, solving real challenges—not hiding behind “circulate for feedback” loops. You’ll shape compensation philosophy, org design, internal comms, and that beautiful beast we call culture. Not the version that gets printed on walls. The one that actually shows up in how people work, speak, build, and lead. And yeah, you’ll have to get your hands dirty too. Policies. Offers. Metrics. Reviews. All of it. Because you don’t earn credibility in HR by delegating the hard stuff—you earn it by owning it. This role is based in Kochi. Not optional. Not negotiable. Not “hybrid in theory, ghost in practice.” You want to lead people? You need to be among them. Presence matters. Energy matters. Proximity matters. So, here’s the bottom line: If you think HR is a compliance function, we’re not your tribe. But if you believe HR is the engine of accountability and possibility—if you’ve got the backbone to say no, the heart to say yes, and the brains to know which is which—we’ve got a seat for you. We’re not looking for “people ops.” We’re looking for a people leader. Bring your courage. Bring your ideas. Leave the buzzwords at the door.

Skill required: Next Generation Customer Operations - Customer Service Technology Qualifications: Any Graduation Years of Experience: 13 to 18 years Language - Ability: English(International) - Advanced What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Skill required: Customer Service/Contact center operations in Retail Banking- In this role, you will be responsible for overseeing and managing various retail banking operations, including account opening and maintenance, probate services, and legal order processing. You will ensure compliance with regulatory requirements, streamline processes, and provide excellent customer service. The ideal candidate will have extensive knowledge and hands on experience in managing customer operations in the retail banking space (Front Office and Backoffice operations) for card and payment servicesa transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. client-site, delivery center) Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s) Support the achievement of contract controllable income (CCI) targets, as well as the achievement of cost-to-serve targets; deliver efficiencies through standard processes and synergies Manage staffing & peoplePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Customer Service Management Adaptable and flexible Ability to work well in a teamStrong analytical skills Written and verbal communication Process-orientation Client Management Develops and manages key internal/external client relationships. Demonstrates thorough understanding of client relationships/business practices. Evaluates, responds to, and tracks/trends client feedback in areas of responsibility to promote client satisfaction. Demonstrates business and industry acumen to initiate and/or develop client relationships. Performance Management Oversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility. Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc. and escalate issues when required according to established practices.Customer Care Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts ReportingAccountable for the following:Delivering weekly and monthly status reports including SLA/KPI results, operations-related issues and risks, performance improvement opportunities and financial performance Reviewing daily reports including productivity and quality reports, capacity plan and actuals, end of shift reports, attendance logs and critical issues/concerns which need to be endorsed for follow up and actions during the next shift.

Manager - Production Job Description As a person, you re a learner - a natural leader - someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you ll help us deliver better care for billions of people around the world. It starts with YOU. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn t exist without talented professionals, like you. At Kimberly-Clark, you ll be part of the best team committed to driving innovation, growth, and impact. We re founded on more than 150 years of market leadership, and we re always looking for new and better ways to perform - so there s your open door of opportunity. It s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we re constantly exploring new ideas on how, when, and where we can best achieve results. In one of our Manufacturing roles, you ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Graduate in Engineering (Mechanical, Electrical), 5 to 7 years relevant experience in similar role in FMCG Industry, Excellent knowledge of manufacturing. End to End Asset and resource Management as a owner and leader of allotted assets in the Plant, Proven people management skills, Stakeholder Management; comfort of operating in a regional / global MNC environment, Capable of leading teams, and adjust to a fast changing environment. Good analytical and trouble shooting skills, Analytical capability, and able to make quick decisions to solve issues, demonstrated ability to handle the teams effectively Monthly CTP of the Plant End to end resource management on the shop floor, identify the gaps and plug it thru systematic plan Co-ordination with cross functional teams to leverage the SMEs to build talent on shop floor, trouble shoot the mechanical and electrical problems ensure the production indices of the plant are as per agreed KPI Reduction of wastages thru cross functional teamwork, innovation, trouble shooting, building capability in the frontline operators on the shop floor People management on the shop floor, end to end discipline management on shop floor, capability building in association with CI Manager, end to end people administration Own complete P&L of the shop floor Business activities support the K-C Corporate OS&H and Environmental policies. The facility/work area operates in full compliance with local EHS legislation and codes. EHS aspects and hazards are appropriately identified and managed to acceptable levels of risk. Substandard acts and conditions are reported, investigated and promptly addressed. The leader prepares Annual Safety Plan for his area of work and adheres for its compliance. The leader drives an effective objective setting process and evaluates the effectiveness of the facility EHS management system. Person should be responsible to maintain product quality and should ensure that requirements of QMS are fulfilled. The products comply to FPS and ensures the Quality Management system is effectively deployed to reduce product complaints and ensure that Quality Indices are achieved as per target set by regional QA team and Management. Safety: Adopt Safety practices that meet safety codes, policies and guidelines. Ensure compliance of Plant Safety Rules. Achieve business objectives through establishing and following safe workplace practices consistent with KC. Minimize damage or losses. It will help in running the equipments in line with the statutory requirement. Measure Accomplishment: No safety incident during regular work activities. Internal as well as external audit from KC or Local statutory authorities. Number of recommendations made and implemented for safety improvement. Quality Assurance and testing: Establish and promote good quality awareness and habits among the team. Ensure STM activities are being carried out as per facility guidelines. Ensure defective products are quarantined and sort out most effectively and develop the CAPA for same. Derive and work out short- and long-term action plans to deal with recurring quality issues. Ensure that Quality Indices are achieved as per target set by regional QA team and Management. Ensure all products being made are up to FPS attributes and variables. Attributes and variables are maintained within the band width of standard deviation. Nullified consumer complaint rates. Defective product disposal report, RFT make compliance, No. of customer complaints. Quality Indices results of the mill published by QA team. Manage Machine Operation: Manage and lead asset performance by implementing sound systems and practices in all levels of operation to ensure continuous improvement in productivity. Communicate and follow up effectively with operating teams, engineers and other support team s for effective performance of the asset. Drive and lead short- and long-term action plans to deal with productivity issues as and when needed. Review the plan and monitor the progress continuously to ensure effectiveness of reaching the objectives. Ensure continual improvement in areas of productivity and yields in line with business objectives. Monthly productivity report. Conformance to plan. Performance Management: Discuss, review and agree yearly objectives with team members Conduct regular performance reviews with team members and provide on-going coaching and feedback in the areas of accountability to achieve agreed targets. Address resources/help needed for team members to perform their jobs effectively. Motivate employees to achieve personal objectives in alignment with business objectives. Encourage growth and professional development of team members. Training and development program for employees are put up and actioned as planned Completion rate and quality of GPM and CDP Cost Performance: Follow the plant strategy and guidelines to be within budget. Optimum and economical utilization of resources to meet business objectives. Meet conversion cost targets. Good stakeholder management will be key to this role Position demands good analytical & communication skills, requires multitasking & frequent travel To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . And finally, the fine print . Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. #LI-Hybrid Primary Location Pune Sanaswadi Mill Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

JOB SUMMARY Responsible for the development and implementation of the Human Resources processes, providing solutions for the needs of internal clients taking into account the corporate policies of training and development, remuneration, recruiting and selection, etc., as well as the current legislation. CORE JOB RESPONSIBILITIES Partner with assigned/ designated business functions to determine its Business HR needs and lead delivery of HR processes and systems for the team. Implement all key HR processes for the business as per defined SOP s and timelines. Performance Management, Employee compensation increments, Promotions, Talent Reviews, Assist business in Manpower Planning & deployment and coordinate with the Talent Acquisition vertical to fill vacancies on time. Talent Management - anchor the various talent identification, deployment and succession planning exercises for the division Manage the Trade Union, working closely with the General Secretary and office bearer to resolve any conflict, have a charter of demand discussion, and have a wage agreement signed. Work with businesses for proactive employee engagement to minimize ER risks. Co-ordinate with Employee Relations vertical for addressing disciplinary issues Innovative and transformational mindset to identify improvement opportunities to optimize processes to bring efficiency to the system. Support/ Assist business in training need identification and coordinate with Learning & Development vertical to deliver the plan Partner with relevant Learning & Training teams for effective execution of development priorities e.g. Sales Force Certification, Employee capability development program Collaborate with multiple HR verticals like C&B, Talent & Organization, Talent Acquisition to ensure that solutions delivered are aligned to business priorities/ needs. Experience & Skill Details Management Graduate with good conceptual knowledge of HR practices Experience: 5-6 years experience handling a business HR role with exposure in HR Operations, talent acquisition and L&D and C&B. Ability multi-task and work on the projects which cuts across the various affiliate of Abbott Should be ready to travel and willing to take stretch assignment. Good Customer Service Orientation. Good written and Oral Communication Good interpersonal skills Adaptable and prior knowledge of Sales HR / Healthcare Industry is desirable. Good Analytical skills JOB FAMILY: HR Consultant DIVISION: CHR Corporate Human Resources LOCATION: India > Mumbai : BKC Building TRAVEL: Yes, 25 % of the Time t

Why patients need you: What You Will Achieve You will oversee and manage operational aspects of ongoing improvement projects, acting as a liaison between the project teams and the line management. You will support our programs by managing the review of the status of the project, budget, schedules and preparing status reports. You will assess project issues and develop resolutions to meet productivity, quality and client satisfactions goals. As a Associate Manager, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams. It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It Prepare project plans in consultation with various stake holders to implement key initiatives and contribute to the completion of projects. Coordinate cross functional teams for smooth execution of projects as per agreed timelines. Facilitate periodic project reviews in driving project objectives and decision making. Proactive in identifying/escalating all possible risks/challenges in project life cycle. Prepare weekly and monthly reports for management reviews. Provide support and required compliance through various means with respect to adoption of project management frameworks or methodologies, use of specific templates, forms, and tools, and conformance to governance frameworks Act with integrity & influence all the tasks performed focusing on patient safety Participate and support site initiatives in driving compliance, safety, quality, culture. Maintain an awareness of potential interdependencies with other projects and their impact Follow risk management approach and escalation routes appropriately to minimize the impact. Participate in tiered reviews and support performance management in delivering results Demonstrate flexibility at workplace in taking up multiple tasks/assignments as needed. Leverage on best practices available in the network to improve functional processes (PMO) at site. Qualifications Must-Have Graduation in Engineering, Pharmacy or Postgraduate in Science. 5+ years of Experience in industry with specific exposure Project management in Formulation or Life sciences industry for at least 2 years. Demonstrated experience managing various projects at pharmaceutical manufacturing site with good understanding of manufacturing process and Engineering knowledge. Should be well aware of the cGMP practices and USFDA guidelines. Good project management skills, highly motivated, strong consultative, analytical, technical, problem solving, and interpersonal skills Excellent verbal and written communication skills Proficiency in MS Project, Excel, PowerPoint Nice-to-Have Masters degree. Project Management certification. Understanding of Lean & Six Sigma Concepts Work Location Assignment: On Premise Continuous Imprv and Proj Mgmt #LI-PFE

Job Description Role: Lead- Human Resource Business Partner Location: Gurugram Work mode: Hybrid About the Opportunity: This is an exciting role within an international work environment where you will be working alongside peers from different geographies. This role is front end role, and you will thrive in it if you enjoy solving problems and truly partnering with business leaders and team members at all levels. You will be the people and culture partner for a set of line of business. HR Business Partnering is a way to partner with business leaders to achieve short-term and long-term goals of the unit by advising on people practices. The role frontends all people process and collaborates with other people functions to deliver solutions to any people issues and work towards increasing the overall service level and people experience. The role is of an advisor, consultant, enabler, and partner and will cover all generalist aspects of people (HR) function, including but not limited to, team member relations, grievance management, talent management/succession planning and supporting day-to-day people matters as well as on-going process improvement. What you'll be doing: Strategic Leadership: • Partnering with leadership to develop and implement HR strategies that align with the long-term goals. • Acting as a trusted advisor on strategic planning and business transformation projects and all people matters Talent Strategy and Development: • Overseeing the development and execution of comprehensive talent management programs, including succession planning, and high-potential employee programs. • Driving initiatives to build a diverse and inclusive workforce. • Designing and implementing organizational development interventions to enhance organizational effectiveness and employee engagement. • Conducting organizational assessments and diagnostics to identify areas for improvement. Employee Relations and Culture: • Cultivating a strong organizational culture that aligns with the company's values and mission. • Conducting skip connects with 3A & above. • Managing complex and high-risk employee relations issues, including executive-level conflict resolution. • Leading initiatives to enhance employee engagement and satisfaction. HR Metrics and Analytics: • Utilizing advanced HR analytics to provide strategic insights and drive data-driven decision-making. • Monitoring and analyzing key HR metrics to evaluate the effectiveness of HR programs and initiatives. • Reporting on HR performance to the executive team and recommending improvements. Leadership and Team Management: • Leading and developing a high-performing HR team, providing mentorship and guidance. • Managing large-scale HR projects and ensuring successful implementation. • Promoting a culture of continuous learning and professional development within the HR team. Compliance and Risk Management: • Ensuring compliance aligned PAC roles and responsibilities. • Supporting HR audits and managing risks related to human capital. • Developing and implementing policies to mitigate HR-related risks. Qualification and Experience: 7+ years of experience in a similar role. Proven experience as an HRBP, preferably in the technology or Insurance background. Strong interpersonal and communication skills with the ability to build relationships at all levels of the organization. Good analytical skills with logical thinking approach & problem-solving attitude. Experience in Stakeholder management, Attrition Management, Grievances, Analytics & Strategic HR If interested share your cv at aishwarya@beanhr.com

Job Title: Associate, People Solutions Job Description The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives. Essential Functions/Core Responsibilities Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making Prepare documentary requirements for HR Partners handling labor-related cases, as necessary Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws Communicate and reinforce the Companys values, philosophies, and Leadership Behaviors to assist in development of a high performing organization May help facilitate candidate selection process, as necessary Less than 2 Years of Experience Candidate Profile University degree preferred Strong communication skills, both written and verbal Proficient in Microsoft Office Ability to multi-task, prioritize, and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop relationships Career Framework Role Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Bangalore - Manyata Blk D4, 1st Flr Language Requirements: Time Type: Full time

About this opportunity: The Network Engineer performs design, optimization, and audit of a network to meet the customer requirements. The role is focused on executing design, audit and optimization services, where the network engineer is responsible for part of the solution and part of the service process. The Network Engineer is responsible to upkeep time, performance, and quality according to Ericsson requirements and Customer contract. What you will do: Accountable for day-to-day delivery of the assigned project towards the MA. Responsible for Nomination & Planning Activities. Work with market area teams to execute the delivery plans in a time bound manner. Candidate should be able to understand the customer queries & proactively act on the same. Interact with internal and external stakeholders for delivery execution. Analyze EPC/5GC CORE & IMS Core network performance and investigate the root cause(s) of performance degradations, Perform on demand analysis on specific issues (new performance degradation, customer complaint/s). Provide recommendations to the customer to solve the identified issues (IMS or EPC equipment parameter tuning with targeted value), Analyze, develop, and create new KPIs, counters, dashboards to complement our solution by added value use cases answering to the major issues that could face a customer, Assist customer s team in enriching solution with new use cases. Suggest enhancements for tools with specific KPIs and new dashboards in a Big Data and virtualized environment, Perform workshops to transfer telecom knowledge and/or knowledge about new features/ solutions to customer s team, Provide technical advice and support to customers and other teams in network, Participate to customer presentation to expose the findings and recommendations from the analysis. The skills you bring: Education: Full time Bachelor s degree or higher in ECE, IT, CS Should have minimum 2-10 Years experience on network optimization and planning for 4G (EPC) Packet Core networks and 5G Core is also preferred. Deep knowledge in Packet CORE architecture, especially in 5GC & EPC Packet Core. Good knowledge of LTE, VoLTE, VoWiFI, Roaming and handover signaling flows and network configurations in Packet Core. Understanding of performance management counters and events. Experience in defining key performance indicators (KPIs) and establishing thresholds. Ensure that KPIs are met according to SLA and share recommendations to improve network quality issues. Experience in KPI analysis, correlation and troubleshooting capabilities. Define KPIs dashboard, custom reporting tailored to the customer need. Evaluate the impact of the KPI deviation and provide support in critical and emergency cases. Knowledge of network performance monitoring tools e.g. ITK, EPP, ENIQ, ENM, S-KPI, Cisco Prime, etc.) and implementing/scheduling automated performance reporting. 5G SA or NSA experience is desirable. Knowledge of E2E network architecture Behavioral competences Delivering Results & Meeting Customer Expectations Analyzing Planning & Organizing Applying Expertise & Technology Presenting & Communicating Information Deciding & Initiating Action What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida

About Us At Karyarth , we go beyond traditional recruitment by fostering a high-performance and growth-oriented environment. Our mission is to connect top-tier talent with the right opportunities, ensuring long-term success for both our candidates and clients. As a leading recruitment firm based in Lucknow, India , we specialize in Information Technology, Sales & Marketing, Finance , and other key industries, delivering customized hiring solutions to drive organizational success. Role Overview We are seeking a dynamic and results-driven Talent Acquisition Manager to lead our recruitment operations and manage key client partnerships. This role requires strong leadership skills, client relationship management, and the ability to drive revenue growth . Key Responsibilities 1. Team Leadership & Performance Management Lead and mentor a team of 10+ recruiters . Drive monthly hiring targets (minimum 12-15 hires per recruiter ). Implement structured training programs to enhance team productivity. Conduct regular performance reviews and provide actionable feedback. 2. Operational Excellence Reduce the hiring turnaround time (TAT) to under 15 days . Improve and maintain candidate conversion rates at 85% . Develop and maintain performance dashboards for data-driven decision-making. Standardize and implement SOPs for recruitment workflows . 3. Client & Stakeholder Management Act as the primary point of contact for key clients. Ensure seamless communication and top-tier service delivery . Foster long-term client relationships and ensure retention . 4. Revenue & Growth Impact Optimize recruiter productivity and revenue-generating activities . Monitor and eliminate revenue leakage points . Enhance profitability through strategic hiring and client engagement . What We re Looking For Qualification : Graduate (HR/Business Administration preferred). Technical Skills : Advanced proficiency in MS Excel, Google Sheets, ATS , and AI-driven recruitment tools. Leadership : Proven ability to lead teams, manage targets, and drive growth . Analytical Mindset : Strong problem-solving, negotiation, and decision-making skills. Industry Knowledge : Experience in recruitment, staffing, and client management . Performance Metrics for Success Monthly Team Hiring Targets : 12-15 hires per recruiter . Hiring Turnaround Time (TAT) : Under 15 days . Candidate Conversion Rate : 85% minimum . Why Join Us? Career Growth : Direct mentorship from senior leadership and clear promotion pathways . Hybrid Work Model : Flexibility to work from home and one day in the office . Competitive Salary & Incentives : High performance-linked bonuses . Learning & Development : Professional training and exposure to AI-driven hiring . Interview Process Initial Screening & Technical Assessment Role-Specific Case Study Round Team Management Simulation Final Interview with CEO Offer & Onboarding Join us and drive recruitment excellence while shaping the future of talent acquisition! Operations Administration Staff Management Mis, Report Analysis, Data Analyis, Decision Making, Human Resource, Recruiter Lead, Sourcing Specialist

What We Offer: HR Supervisor So what does a HR Supervisor really do? Think of yourself as the key person who will be in charge of taking care of the employees. Lead and make a change. You will be in charge of Employee Engagement, Labor Relations, and other related functions in the People Operations Department. As a HR Supervisor, you will: Drive programs under the People Operations department and in charge of case management and employee engagement. Handle performance management and other special projects that may be assigned to you. Improve, propose, and implement employee engagement activities. Act as the advisor to the stakeholders for all people-related issues/concerns. Do you have what it takes to become a HR Supervisor? Requirements: At least 3-4 years of experience (BPO experience is preferred on a generalist or supervisory level). Experience in leading employee engagement. Strong background in employee engagement/labor relations Strong organizational skills, project management skills, and analytical skills. Can lead a cross-functional team, work independently, and someone who s willing to work on night shift or rotating schedule. About TaskUs TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know. Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences. We re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Retention Operations Specialist will be part of the Digital Media Sales Operation team and will be responsible for securing annual subscription payments and support new revenue growth. In this role you will create quotes and engage with customers/partners to secure on time annual bookings. You will be responsible for managing pipeline and providing an accurate outlook. What youll Do Developing a deep expertise and understanding of Adobes Enterprise Term agreements (Digital Media Products) Conditions of Service & Commercial Terms. Researching customer contracts and purchasing history in Adobes various CRM systems in order to build timely and accurate quotations for Anniversary Payment within the portfolio Engaging with Adobe end users, distributors and resellers, secure Anniversary Purchase orders on time and support revenue growth through True-Up motion. Engaging with business partners in sales, finance, etc. to resolve issues raised by Customers or partners related to anniversary & True-Up payments Securing and validating Purchase orders on time, driving maximum recurring revenue rates overall Managing an opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook Attaining quarterly targets for timely anniversary bookings Willing to work for customers in EMEA and/or Americas - workday starting 2 PM IST or later What you need to succeed Minimum Bachelor s degree or equivalent experience in a numerate, technical, or business field Minimum 3 to 5 years experience in a similar /related function (e.g. Sales Operations, Services Renewals Sales/Operations, Operations processes in tech industry) Strong numeracy skills, including intermediate or better familiarity with Microsoft Excel & Strong written and spoken English. Experience in operating in an (external) customer facing environment (telephone/email based) supporting high value Enterprise customers. Proven experience in a role involving critical thinking : i.e. ability to analyze issues, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting. Pragmatic decision making where exceptions are required. Experience in performance management - ability to recognize key performance indicators, ensure ongoing monitoring and ability to collate information into clear and succinct management reports Competence in sales pipeline management and CRM tools, including Salesforce / D365, SAP / Siebel CRM, or similar analytical and information management applications. Self-motivated individual who takes initiative and strives to exceed expectations. Well organized, with the ability to prioritize and to manage time effectively Self-starter with ability to achieve successful results with limited supervision often under tight deadlines. Attention to detail is essential. Strong team orientation and ability to build cross-functional relationships. Good knowledge of operational support delivery business processes At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you re looking to make an impact, Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. .

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. About the Team: Role Summary - The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 40-60 lacs Gross Merchandise Value (GMV) per month. Responsibilities - Account & Partner Relationship Management Onboard new accounts by explaining the requirements to the partners and co-ordinating with internal stakeholders Meet the existing partners periodically and ensure Rest Display Page(RDP) content is correct and image coverage is high Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month on month growth and ensure partners invest consistently. Execute growth forward activities such as offer alignments, marketing operations alignments etc. to ensure go live on events and activities as planned. Resolve issues such as diner denied payout and ensure seamless transactions for customers and partners at the restaurants Prepare the growth plans for each of the accounts being managed and gather competitor action insights. Data Interpretation & Business Performance Management: Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. Stay updated on the partners investment in competition. Ensure partner investments are equal or higher than competition with respect to discounts, commission and advertisements by highlighting relevant inferences from dashboard. Interaction with Stakeholders: Interact with partner support (discount change, Restaurant Display page etc.), sales operations (competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation of payouts, queries on GST etc, amount not credited to partner accounts etc.). Functional Competencies: Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skill: Graduate with 3-5 years of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward. ""

;:" Your Responsibilities The Global Procurement COE team is looking for candidate for the position of Global Source to Contract Specialist. This position requires a deep understanding of procurement business processes and working knowledge of using IT systems & tools to help drive standardized sourcing, supplier performance management (SPM) and Contract Lifecycle Mgmt. (CLM) processes using technology platforms such as Jaggaer, Coupa etc. This position plays to help ADMs Global procurement achieve targeted business outcomes across a broad spectrum of spend categories Responsibilities associated with this role can be divided into 4 broad categories: eSourcing: Drive global use and adoption of RF(x) tools across Global Procurement teams, ensuring adherence to ADM s standard processes Partner with category mgmt. teams globally to deliver best-in-class eRF(x) and eAuction mgmt. processes to maximize value and process effectiveness Serve as ADM s expert on best practices for eRF(x) processes and tools, methodologies and advanced sourcing strategies Partner with the purchasing hub globally to deliver best-in-class eAuction management processes to maximize value and process effectiveness Supplier Performance Mgmt.(SPM) Manage / enhance existing Standard Operating Procedures (SOP s) to ensure global consistency and compliance in use of the SPM program Manage the supplier scorecard process and support the category management team in executing the Supplier Performance Mgmt. process Contract Lifecycle Mgmt. (CLM) Serve as a SME on CLM processes and activities Participate in design, deployment and maintenance of the CLM business process globally Continuous Process Improvement Using existing technology such Office365 ecosystem (PowerApps, PowerBI, MS Teams etc.), Qualtrics, Coupa, Jaggaer - drive processes standardization Your Profile Bachelor s Degree in Business Administration, Information Technology required. MBA a plus 3+ years of Purchasing or Supply Chain experience required 2+ years in Strategic Sourcing and/or exposure to eRF(x) tools (especially Jaggaer/SAP Ariba /Coupa) preferred. Experience with advanced sourcing and optimizations a plus Preferred Experience in Food/ Agri-business industry ISM CPSM is a plus. Innovative professional with proven ability to think strategically and manage aggressive assignments Procurement driven - clear understanding of Procurement business processes such as Sourcing, Contract Mgmt. SRM is a plus Technology savvy - good understanding of IT systems and MS Excel is required. MS PowerApps, MS Power BI and Database a plus Driven team player with excellent written, verbal and interpersonal skills Strategic focus with an ability to prioritize, self-manage and focus on performance excellence Language: As this is a global role fluency in English is required. Fluency in other languages such as: Portuguese, Spanish, French is a plus. Should be able to work in EMEA hours i.e. in 2nd shift starting ~1:00 PM onwards

& Summary . Why PWC & Summary A career with PwC in Zoho practice for managing and leading projects on product strategy and implementation using Zoho Suite of Products s Expertise in working with Zoho suite of products Expertise in implementation of Zoho Suite of products CRM, Books, Creator, HRMS, Expense, Projects, Analytics, etc. Responsible for cloud deployment, programming workflows, enhancements including third party integration Creating & maintaining design specifications, architectural diagram & process diagram of Zoho Suite of products Consulting background is preferable Candidate should be able to configure policies and profiles for accessing enterprise resources Should have experience to integrate Zoho Suite of products Should have experience to build custom applications on Creator Knowledge on Zoho s AI Designing and Advanced analytics for configuring reports and dashboards Excel knowledge & understanding of integrations with ZOHO products and other supporting technologies Good Insights on Agile Methodologies, Critical thinking, and ability to provide best market solutions to the clients Deluge Scripting is must & Zoho Certification will be an added advantage Responsible for gathering business requirements, consulting, and suggesting solutions proactively Client facing roles preferable Mandatory skill sets Hands on experience of implementation, customization and integration of Zoho Suite of products such as 1. CRM 2. Books 3. Creator 4. Projects 5. Analytics 6. Expense Preferred skill sets Hands on experience on other Zoho products and native integrations on Zoho products Years of experience required 38 Years of experience Education qualification Graduate Engineer or Management Graduate Education Degrees/Field of Study required Bachelor Degree, Master Degree Degrees/Field of Study preferred Required Skills Zoho Creator, Zoho CRM Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Government Clearance Required?

& Summary . Why PWC & Summary s Evangelism Strategy & Execution Design and implement evangelism programs aligned with business goals and market challenges. Deliver depth trainings to partners and sales teams to enhance product knowledge and selling capabilities. Conduct breadth trainings for end users to increase product adoption and awareness. Lead focused campaigns to deliver targeted messaging to specific audiences across digital and physical platforms. Training & Enablement Design, develop, and deliver training content (L100L300) in both virtual and inperson formats. Create and maintain facilitator guides, course outlines, and performance support materials. Conduct pilot sessions, gather feedback, and iterate for continuous improvement. Market Engagement & Influence Act as a product ambassador at events, webinars, and conferences. Collaborate with regional and global teams to cascade information and gather market insights. Influence customer perception by delivering compelling elevator pitches, demos, and storytelling. Measurement & Optimization Evaluate training effectiveness using performance metrics and feedback tools. Maintain a training dashboard and course maintenance plan. Provide insights to product, marketing, and sales teams based on field feedback and campaign outcomes. Required Skills & Qualifications Bachelor s degree in Business, Marketing, Technology, or a related field. 5+ years of experience in product evangelism, training, presales, or solution consulting. Strong understanding of cloud platforms, enterprise applications, and digital ecosystems. Experience with instructional design and training delivery methodologies. Excellent communication, presentation, and storytelling skills. Proficiency in digital collaboration tools and content creation platforms. Ability to translate complex technical features into customercentric value propositions. Willingness to travel for inperson training and events. Preferred Qualifications Professional certifications in Microsoft cloud platforms. Experience in delivering training or enablement programs across multiple geographies. Exposure to verticals such as Retail, BFSI, Manufacturing, Logistics, or Professional Services. Familiarity with data platforms, integration tools, and user experience frameworks. Experience working in highcompliance environments (e.g., ISO, CMMIcertified organizations). Recognition or participation in industry forums, communities, or partner programs. Mandatory skill sets Evangelism, Technology Adoption, Customer Advisory, Client Success Manager, Knowledge and Technology Management Preferred skill sets Evangelism, Technology Adoption, Customer Advisory, Client Success Manager, Knowledge and Technology Management Years of experience required 2 to 8 years Education qualification Graduate Engineer or Management Graduate Education Degrees/Field of Study required Master Degree, Bachelor Degree Degrees/Field of Study preferred Required Skills Evangelism Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Government Clearance Required?

ROLE OVERVIEW We are looking for a Regional Head- Fulfillment Centre will provide strategic and operational leadership for regional fulfillment and warehousing operations in the e-commerce logistics sector, with a focus on South Asia & Middle East (Sales Account Management). This director-level role is responsible for driving operational excellence, optimizing supply chain and warehousing processes, ensuring superior, customer experience, and achieving key business metrics across multiple fulfillment centers. KEY RESPONSIBILITIES Strategic Leadership Operations Management Lead and manage end-to-end supply chain warehouse operations, including warehousing, inventory, logistics, and last-mile delivery, to deliver an unparalleled customer experience . Develop and implement best-in-class processes, systems, and standards for warehouse productivity, inventory accuracy, and fulfilment efficiency . Automate and streamline operational workflows to drive scalability and cost efficiency. Regional Sales Account Management Own and grow key regional sales accounts, ensuring service levels, profitability, and customer retention targets are met or exceeded . Collaborate with sales and business development teams to identify and capitalize on upselling, cross-selling, and renewal opportunities within existing accounts . Monitor and report on account health, customer satisfaction, and churn rates, implementing corrective actions as needed. Warehousing & Fulfilment Excellence Oversee all aspects of warehouse management, including resource allocation, process improvements, and compliance with quality and safety standards . Ensure 100% stock accuracy, minimize shrinkage, and maintain optimal inventory turnover and carrying costs . Financial & Performance Management Manage the P&L for regional operations, ensuring cost control, margin improvement and budget compliance Track, analyse, and report on key operational, sales, and warehouse KPIs to drive continuous improvement . Prepare and oversee budgets, forecasts, and capital expenditures. Requirements Bachelor s/Master s degree in Business, Supply Chain, Logistics, or related field 10+ years of progressive experience in e-commerce operations, supply chain, or logistics, with at least 5 years in a senior leadership/director role Proven track record in regional account management, warehouse operations, and fulfilment Strong analytical, negotiation, and process optimization skills. Experience with WMS, ERP, and e-commerce platforms. Excellent communication, stakeholder management, and team leadership abilities.