Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth.
Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services.
We are hiring a Senior Manager+ of Annotation Operations to lead and scale Frontera s clinical annotation function. This team powers the labeling of video, audio, and text data used to train and fine-tune Frontera s foundational and production AI models.
This is not a generic labeling operations role. Our annotations demand clinical nuance, judgment under ambiguity, and close coordination with ML and QA stakeholders. You will architect the operational backbone of this function, owning throughput, tooling, team workflows, and performance management across a distributed global team.
The ideal candidate brings deep expertise in operations, process design, and scalability. You know how to build systems that grow without breaking, balancing clarity and control with flexibility and speed. You re a strong facilitator, a thoughtful leader, and a steady presence when ambiguity is high. You move seamlessly between strategic planning and tactical execution, and you love creating order out of complexity.
5+ years of experience in operations, data labeling, content workflows, or high-throughput environments
Proven ability to lead distributed teams, including performance management and coaching
Strength in process architecture: you can design, implement, and iterate scalable systems that work
Operational fluency: you track throughput, capacity, and QA rigorously without micromanaging
Exceptional problem-solving and facilitation skills; you bring teams together and build alignment
Calm, wise leadership under pressure able to triage issues and focus teams on what matters most
Hands-on experience with annotation tooling (e.g., Label Studio, Scale AI, SuperAnnotate, Snorkel, etc.)
Familiarity with inter-rater agreement / IOA frameworks (e.g., Cohen s or Fleiss kappa)
Preferred: Background in healthcare, behavioral science, or clinical research
Bonus: Understanding of ML model development and how labeled data fuels model training
At Frontera, you ll help shape the future of pediatric behavioral health building the data infrastructure that powers equitable, evidence-based care. We re a mission-driven team operating at the intersection of AI and clinical care, and we re looking for builders, leaders, and systems thinkers ready to make a real impact.
We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO.
Frontera Health
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