5977 Performance Management Jobs - Page 30

The Sales Head will be responsible for developing and driving the company s sales strategy across products and geographies. This role requires strong leadership, deep experience in selling financial products, and the ability to scale a high-performance sales team aligned with business goals. Key Responsibilities: Sales Strategy & Planning: Develop and implement a robust sales strategy aligned with business objectives for customer acquisition, revenue growth, and market expansion. Team Leadership & Performance Management: Build, lead, and motivate a high-performing sales team; set clear targets, track performance, and ensure delivery against KPIs. Channel Development: Expand and manage direct and indirect sales channels. Market Intelligence: Monitor industry trends, customer needs, and competitor activities to identify new opportunities and fine-tune offerings. Client Relationship Management: Build and nurture strong relationships with key clients and stakeholders to drive long-term value and repeat business. Collaboration with Cross-functional Teams: Work closely with internal teams to ensure seamless execution and customer satisfaction. Sales Reporting & Analytics: Establish a strong sales MIS and reporting system to track metrics, identify gaps, and course-correct strategies. Key Requirements: 7-10 years of progressive experience in sales of financial products Prior experience in Broking/NBFCs/Banks/Fintechs preferred Graduate in any discipline; MBA in Sales/Marketing/Finance preferred Strong sales acumen with proven track record of meeting or exceeding targets Excellent communication, negotiation, and interpersonal skills Leadership experience with ability to drive execution in a fast-paced environment Ability to work with data to make informed decisions and drive business outcomes What We Offer: A growth-oriented and entrepreneurial work culture Leadership role with high visibility and impact Opportunity to shape the sales structure from the ground up Competitive compensation and performance-linked incentives. for Sales Head

Assistant Manager - HR Business Partner - 31190 - TMF Assistant Manager - HR Business Partner We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. TMF India is a Great Place to Work, ISO & ISAE certified organization. Discover the Role It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development. Key Responsibilities Develop the business by building new business pipelines To provide expert HR support and advice - coach, support, and offer guidance to all stakeholders on applying HR policies and procedures in line with current legislation. Identify priorities from corporate and departmental plans, translate business requirements into effective HR practices, and deliver people solutions aligned to business objectives. Deliver key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement, and performance management. Support managers in complex casework, performance, attendance, and employee relations issues. Work closely with Managers and the Talent Acquisition Manager concerning workforce planning and the development of resource plans Provide HR support to wider organisational projects, leading on change management activity. Develop and maintain good relations with recognised trade unions. To support job evaluation exercises and undertake job evaluations as part of a panel as required. To support the equality, diversity, and inclusion agenda. To actively promote health & well-being. To be involved and support L&D activity, as required. Key Requirements Should be Graduate/Post Graduate (In HR Stream) with a Minimum 8 years of experience. Should be Mature and confident. Should have handled entire employee life cycle management. Should carry good exposure in Internal stake holder management. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee. Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). .

& Summary . At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities Position Senior/Lead Pega Developer No. of Positions 2 Location Bangalore Desired Grade SA/M Exp. Range 8 to 10 yrs NP Immediate joiner (max within 30 days) Senior/Lead Pega Developer with a strong background in Pega CLM/KYC, endtoend application development on Pega Infinity, and deep knowledge of modern UI frameworks including Theme Cosmos, UI Kit, and Cosmos React. This role demands not only technical expertise but also leadership and mentoring abilities to guide and support the development team. Key Responsibilities Design, develop, and configure Pega applications from scratch, ensuring alignment with business requirements and enterprise architecture standards. Lead and own the endtoend delivery of Pega CLM/KYC modules including onboarding, due diligence, and risk assessment processes. Collaborate with business and technical stakeholders to define solution architecture and implementation approach. Build modern, responsive UIs using Theme Cosmos, Cosmos React, and UI Kit based on the application needs and user experience goals. Perform code reviews, unit testing, and quality assurance to ensure robust and maintainable solutions. Mentor junior developers, enforce best practices, and contribute to the continuous improvement of development standards and practices. Troubleshoot complex technical issues across Pega layers and work closely with other teams to resolve them. Prepare technical documentation, estimation, and design specifications as required. Stay up to date with Pega product releases, particularly around Pega Infinity and its evolving capabilities. Mandatory skill sets Minimum 9 years of experience in Pega development with at least 2 years in a lead developer role. Strong handson experience with Pega CLM/KYC frameworks, data models, and outofthebox rules. Proven experience in developing Pega applications from scratch on Pega Infinity (v8.7 or above). Expertise in Theme Cosmos, UI Kit, and Cosmos React with a clear understanding of SPA behavior and DX APIs. Pega certifications such as Certified Lead System Architect (CLSA) or CSSA are highly preferred. Excellent problemsolving, communication, and team collaboration skills. Prior experience in mentoring and leading small to midsized development teams. Preferred skill sets Experience with DevOps practices, unit testing (e.g., PegaUnit), and CI/CD pipelines in Pega is an added advantage. Years of experience required 7 to 10 yrs Education qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration, Master of Engineering Degrees/Field of Study preferred Required Skills SAP CLM Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No

& Summary . At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. s Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies. Effectively communicating your insights and plans to crossfunctional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Mandatory skill sets Business Analyst , BFSI domain Preferred skill sets Relevant Certifications preferred Years of experience required 36 yrs Education qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs Education Degrees/Field of Study required Master of Business Administration, Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Business Analyzer Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No

Job Title- IND Manager Health - Ops Job Location- Gurgaon/Noida Shift Time - 12PM to 9PM GENERAL DESCRIPTION OF ROLE: The Manager provides support; coaching and delivers constructive feedback to team members and encourage all to take an active role in their own Continued Professional Development (CPD). The Manager also has leadership responsibility for a team of colleagues and is responsible for all performance management activities in line with company policies and legislation. JOB RESPONSIBILITIES: Holds regular (at least every two months) 121s with colleagues to review performance, discuss issues, manage expectations, and provide constructive feedback. Leads the team by providing direction and linking colleague goals and expectations to those of the company, represents the company by helping colleagues understand their impact. Develops and manages team resources by creating resource plans, ensuring headcount matches plans throughout the year and develops plans for future business need. Manages the recruitment process for the team ensuring colleagues with the relevant skills are recruited to the team. Organizes and monitors current activity so that the team meet Service Level Agreements (SLAs) and follow the agreed processes. Coordinates the team s workload ensuring both business as usual and/or projects are delivered to required deadlines and level of quality. Accountable for overall team quality control, management of risks and escalations, audit and governance. Ensures correct processes and procedures are complied with by colleagues. Responsible for pro-actively managing relationships between the team and Key Stakeholders: these can include Clients, Client Managers, other Aon Teams, and 3rd party providers. Uses talent management tools including succession planning and talent reviews to ensure that the right people are in the right roles for future growth and there is no Single Point of Failures in the team. Drives development activities in the team, identifying development needs and solutions in line with business needs based on the Aon Development Framework. Drives and promotes the management and sharing of knowledge in the team of all client processes, tools and systems ensuring documentation is correct, up to date and in line with any statutory or legislative changes. Drives and promotes the identification and implementation of best practice across the team. Guides and supports colleagues in what is relevant and applicable for the domain or Business Area. Ensures updates and changes to processes are consulted with relevant stakeholders and the agreed change management processes are followed by colleagues. Owns and drives recognition practices in the team, responsible for recognizing colleagues and promoting the culture of recognizing others in the team. Manages Business Continuity and Disaster Recovery plans ensuring all activities and processes are completed and kept up to date SKILLS/COMPETENCIES REQUIRED: Strong project management discipline and experience leading projects independently and managing multiple projects simultaneously Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator, and leadership qualities Working with People as project teams: Should be able to maintain colleague data. Working with teams, staffing, resource allocation, demonstrate cultural awareness, participate in the development plans for the colleagues. Able evaluate and execute Process re-engineering Displays a high degree of business acumen Excellent communication and listening skills, Planning, Analytical and critical thinking capabilities, Problem Solving, Decision Making and negotiation skills In depth knowledge of project management practices Coaching/Mentoring - Intermediate Level Risk and Escalation Management Ensure Capacity and Workload management Effective People Management Effective Stakeholder Management Knowledge of Tableau, Power BI, VBA macros, R & Python 2564194

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

Drives year over year sales growth. Responsible for the overall sales development of the business in the region, by supporting the local sales team, with the definition and implementation of individual sales plan. Develops strong relationships with key individuals at key accounts and turn relationships into long-term partnerships. Joins the local sales representatives during customer visits, as a way to support the business opportunities and to develop the sales force. Negotiates long-term contracts with key customers. Utilizes value added sales techniques and negotiation skills to grow market share. Works cross functionally to develop business and convert opportunities into sales revenue. Secures and evaluates all relevant information to process and resolve customer inquiries and complaints. Cultivating new customers & new applications for the responsible sales segment. Works closely with business leadership to develop and execute on new strategic and marketing initiatives. Develops customer targets, opportunity lists and drive lead generation. Proactively reaches out to potential customers. Drives the conversion of new customer / new application opportunities to orders and revenues. Executing on Sales processes (daily/weekly management, CRM, Accounts Receivables management, Pricing, Training, People Management) Delivers and exceeds annual sales targets. Utilizes CRM tools to drive growth. Responsible for sales funnel opportunity management. Establishes KPIs for sales team and region or country. Implements specific plans to close the gap when needed. Collaborates with cross functional teams to ensure the best possible customer experience throughout all phases of the sales process. Utilizes CRM for all customer communication and follow up. Develops and successfully executes pricing plans and pricing campaigns. Closes sales, follows up on payments and delivers to Accounts Receivable targets. Attracts, develops, retains, and motivates the talent needed to be a world class, high performing team. Coaches and manages the local sales team, ensuring competence development and performance management. Responsible for the overall sales development of the accounts in the region, by supporting the local sales team, with the definition and implementation of individual sales plan. Develops and deploys plans to improve employee engagement and foster a culture of ownership. Implements a rigorous program to gather feedback from employees and work groups to develop improvement plans. Ensures a healthy and safe work environment throughout our locations. Ensures adherence to EHS policies and guidelines. Ensure adherence to all internal, external, and corporate policies, procedures, and quality standards. Creates and enforces a culture of compliance with all regulations and standards. Qualifications Exceptional leader, able to align, influence and motivate teams to achieve the sales targets. Strong business acumen, highly customer oriented, strong sense of urgency. Able to take decision in ambiguity. Ability to cultivate effective partnerships. Clear understanding of business drivers and how they impact the financial performance of the business. High attention to detail required. Solid negotiation skills and knowledge of value-added selling techniques. Demonstrated track record driving sales revenue, profitability growth and value creation. Strong executive presence, excellent verbal, and written communication skills. Proficient computer skills required. Language proficiency in multiple languages to cater to a diverse customer base is desired. Ability to work in a fast-paced and result oriented environment. 60% travel required. Education and/or Work Experience Bachelors degree or equivalent work experience Minimum of 8 - 10 years of experience in Sales Management, strong product and application knowledge in the relevant industry. An engineering background, Mechanical or Material Technology background would be highly regarded. Technical Skills/Physical Requirements

Were looking for a highly analytical and experienced Senior HR Business Partner (HRBP) to join our team. This role is perfect for a strategic HR professional who excels at leveraging data to drive business decisions and optimize HR initiatives. Youll partner closely with business leaders, providing expert HR guidance while also taking a lead role in developing insightful reports, dashboards, and visualizations that inform our people strategy. Strategic HR Partnership: Act as a trusted advisor to senior leadership, providing guidance and support on all HR-related matters, including talent management, organizational design, employee relations, performance management, compensation, and change management. Data-Driven Insights: Develop, analyze, and present comprehensive HR reports, metrics, and dashboards (e.g., turnover, recruitment effectiveness, engagement, diversity, compensation analysis). Visual Storytelling: Create compelling graphs, charts, and presentations to effectively communicate HR data and trends to various stakeholders, translating complex information into actionable insights. Trend Analysis & Forecasting: Identify HR trends, potential risks, and opportunities through data analysis, and proactively recommend solutions to support business objectives. HR Program Development: Collaborate with HR Centers of Excellence (COEs) to implement and optimize HR programs and policies, ensuring alignment with business needs and data-driven improvements. Employee Relations & Conflict Resolution: Manage and resolve complex employee relations issues, conducting thorough investigations and providing fair and consistent guidance. Talent Management: Support talent acquisition, onboarding, performance reviews, and succession planning processes, utilizing data to identify areas for improvement. Change Management: Lead and support change initiatives within the business units, ensuring smooth transitions and positive employee impact. Compliance & Policy: Ensure HR practices comply with all relevant labor laws and company policies. What Youll Bring: Bachelors degree in Human Resources, Business Administration, or a related field; Masters degree or HR certification (e.g., SHRM-SCP, HRCI-SPHR) preferred. 7+ years of progressive HR experience, with at least 3 years in an HR Business Partner role. Demonstrated expertise in HR data analytics, reporting, and visualization tools (e.g., Excel (advanced), Google Sheets, HRIS reporting modules, Power BI, Tableau). Strong analytical skills with the ability to interpret complex data, identify trends, and draw meaningful conclusions. Proven experience in creating and delivering impactful presentations and reports to senior leadership. Excellent communication, interpersonal, and influencing skills, with the ability to build strong relationships across all levels of the organization. Solid understanding of HR best practices and employment law. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong problem-solving and decision-making abilities.

GROWING WHAT MATTERS STARTS WITH YOU As the world s only major agriscience company completely dedicated to agriculture, we re building a culture that stays curious, thinks differently, acts boldly, and takes a stand on what s right for our customers, our co-workers, our partners and our planet. We know we ve got big challenges to solve - we hope youll be part of the solution. Working at Corteva connects you with more than 20,000 colleagues united by a shared vision to grow what matters. We offer career opportunities across more than 140 world-class R&D facilities and in more than 130 countries. We re hiring for Operations Leader to join our AR & Credit! You Will Be Part of Growing Team The Credit Operations Team Leader is responsible for overseeing the daily operations of the Cash Application and AR Reconciliation processes. This role ensures timely and accurate processing of payments, reconciliations, and reporting, while also driving process improvements and team performance. The role will be performed within the frame of Corteva s Brand values: Job responsibilities Operational Excellence Supervise daily cash application and ensure accurate posting to general ledger accounts. Conduct audits of cash reconciliations and ensure compliance with internal controls. Collaborate with internal teams to ensure smooth information flow and timely task completion. Review and monitor daily, weekly, and monthly team activities. Address and resolve payment-related inquiries from AR and Collections teams . Reconciliation & Reporting Prepare monthly cash and lockbox reconciliations for Accounting and Treasury. Ensure timely reconciliation of daily deposits with cash postings. Investigate and resolve unidentified payments. Monitor and reconcile customer accounts. Generate and review unapplied payments reports with Credit teams . Audit & Month-End Support Participate in financial and operational audits. Manage month-end closing activities, including report generation and distribution. Identify and resolve payment discrepancies . Customer Focus Conduct regular calls with regional credit teams to gather feedback and align on requirements. Implement improvements based on feedback. Prepare and share operational dashboards with regional teams. Innovation & Process Improvement Drive productivity improvements in cash processing. Implement Lean methodologies and automation initiatives. Actively contributes to process innovation and efficiency. Team Leadership Manage a team of 10-12 associates, ensuring adherence to schedules and HR policies. Evaluate team performance against defined goals and KPIs. Provide training, development, and mentorship to team members. Foster a collaborative and high-performance work environment. Handle associate relations including hiring, performance management, and development . Location: Corteva Global Service Center, Hyderabad, India To Grow What Matters, You Will Need: Educational Background : BCom / MCom / MBA (Finance) Work Experience: 5 -8 years of experience in Accounts Receivable, Cash Application, and Reconciliation.Minimum 5 years of hands-on experience in AR processes.2-3 yrs of experience in the leadership role. Technical Skills: Proficient in SAP and Microsoft Office (Excel, Word, Outlook, PowerPoint). Strong understanding of accounting principles, journal entries, and GL reconciliations Who Are We Looking For? Curious, bold thinkers who want to grow their careers and be part of a winning team Market shaping individuals who want to transform the agriculture industry to meet the world s growing need for food Collaborators who thrive in a diverse, inclusive work environment Innovators who bring initiative and fresh ideas that drive our business into the future and make us an industry leader GROWING WHAT MATTERS STARTS WITH YOU WHAT CAN WE OFFER TO HELP YOU GROW? Opportunity to be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time Challenging work assignments that grow your skills, capabilities and experiences Diverse, inclusive work environment where employees bring their whole selves to work and feel heard, valued and empowered Dedicated and customized resources to help grow your professional skills, industry expertise and personal perspectives. Opportunity to strengthen your professional network through valuable relationships. Support for the health and well-being of every employee by offering world-class benefits, meaningful work and competitive salary Performance driven culture with a strong focus on speed, accountability and agility

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Team Lead - Operations. Experience: 5-6 Years. Location: Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! What will you Do? Driving client KPIs. Stakeholder Management. Maintaining Attrition & Shrinkage of the team. Performance Management. Handling customer complaints and resolving issues that employees are not authorized to handle on their own. Dealing with schedule changes, employee call-ins, and other staffing issues. Filling in for absent employees as needed to ensure smooth operation of the business. Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks. Delegating tasks to employees. Keeping day-to-day activities organized. Recruiting and interviewing new hires. Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly. Training employees in proper safety procedures and providing training updates as needed. Conflict Management - Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment. Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials. Managing projects as assigned and organizing teams to assist in these efforts. What will you need to Succeed? Proven work experience as a team leader or supervisor. 5- -6 yrs, with minimum 3 yrs in a people managers role . In-depth knowledge of performance metrics. Good PC skills, especially MS Excel. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skills. Graduate in any stream. Sense of ownership and pride in your performance and its impact on the company s success. Critical thinker and problem-solving skills On-the-job training. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Must To Have: Attention to detail. Strong Leadership management Skills. Coaching Skills. Strong Communication Skills. Exposure to sales / Upselling. Working hands in Salesforce (added advantage). G-Suite and MS Office Hands on experience. What s in it for you?| Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

We are seeking a GM-HR responsible for HR strategy, recruitment, performance management, employee engagement, compliance, policy implementation, admin operations and driving organizational growth.

Skill required: Supply Chain - Supply Chain Operating Model Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.To ensure all Planning relevant Master Data is complete and correct across all required systems. Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs. What are we looking for In this role you are required to identify and assess complex problems for area(s) of responsibilityInteraction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant mattersIndividual manages large teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shiftsTo ensure delivery of an optimal end to end Supply plan for the assigned DRBU / Category considering cash, cost and service levers. Scenario workflow orchestration and approval for the DRBU / Category within defined levels. Review dashboards to highlight exceptions and drive required actions to mitigate as required. Approval of inventory stockholding or other relevant policies Creation & approval of new segmentation strategies. Approval of parameter automation policies as a result of segmentation strategies within defined levels. Make planning decisions for assigned DRBU / Category. Drive continuous improvement and change management in order to deliver sustainable change and the end game Operations vision Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Service Delivery Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. client-site, delivery center) Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s) Support the achievement of contract controllable income (CCI) targets,a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Client ManagementDevelops and manages key internal/external client relationships. Demonstrates thorough understanding of client relationships/business practices.Evaluates, responds to, and tracks/trends client feedback in areas of responsibility to promote Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.Performance ManagementOversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility.Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc. and escalate issues when required according to established practices. What are we looking for S AND PROFICIENCY EXPECTATIONSBelow are the skills and minimum levels of proficiency (or depth of skill) that employees in this role are expected to possess. Adaptations to these criteria apply in some countries. Competency NameProficiency Level (Refer Defn. below)Budgeting and ForecastingProficient (P2)Client Relationship DevelopmentExpert (P4)Workforce ManagementAdvanced (P3)Cost ManagementProficient (P2)Effective CommunicationsAdvanced (P3)Metrics & ReportingAdvanced (P3)Operational ExcellenceAdvanced (P3)Operations ManagementAdvanced (P3)Problem-Solving & Escalation ManagementExpert (P4)Process ImprovementAdvanced (P3)Project ManagementProficient (P2)Real Time Call ManagementAdvanced (P3)Resource ManagementAdvanced (P3)Service Quality ManagementAdvanced (P3)Team ManagementAdvanced (P3)NegotiationProficient (P2)Stakeholder ManagementExpert (P4)Executive PresenceProficient (P2)Able and willing to work U.S. time and as needed (i.e., night shift)Employee must be able and willing to travel to and work from locations determined at the discretion of project leadershipAdditional tasks not indicated may be assigned by immediate supervisor / leadershipCyclical work shift including work hours at nightClient location holidays are observed instead of local country holidays Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Title: Assistant Manager-HR Department: Human Resources Reports To: Manager HR Location: [Hyderabad] 6-Days of Working Job Summary: The Store Human Resources Manager is responsible for overseeing all HR functions within a retail store environment. This role ensures the effective implementation of HR policies and procedures, talent acquisition, employee relations, performance management, and compliance with labor laws. The HR Manager supports store leadership to create a positive, productive, and inclusive workplace culture that drives employee engagement and customer satisfaction. Key Responsibilities: 1. Talent Acquisition and Onboarding Manage end-to-end recruitment processes for store positions. Conduct interviews, coordinate job offers, and oversee new hire onboarding. Partner with hiring managers to ensure staffing needs are met. 2. Employee Relations Serve as a trusted point of contact for employee concerns and conflict resolution. Investigate and resolve workplace issues while maintaining confidentiality and professionalism. Promote positive employee relations through regular engagement and communication. 3. Performance Management Support managers with performance reviews and goal-setting processes. Coach supervisors on handling performance issues and progressive discipline. Track performance metrics and support employee development plans. 4. Training and Development Coordinate and facilitate training programs for employees and supervisors. Monitor training compliance (e.g., health & safety, anti-harassment). Promote a learning culture by identifying skill gaps and recommending training solutions. 5. HR Operations and Compliance Maintain accurate HR records, including time and attendance, leave, and personnel files. Ensure compliance with labor laws, company policies, and health & safety regulations. Support audits and reporting requirements as needed. 6. Payroll and Benefits Support Assist employees with payroll, benefits, and time-off inquiries. Partner with corporate HR/payroll teams to ensure timely and accurate processing. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field (preferred). 2+ years of HR experience, preferably in a retail or fast-paced environment. Knowledge of employment laws and HR best practices. Proficient in HRIS systems and Microsoft Office Suite. Strong interpersonal, communication, and problem-solving skills. Ability to manage multiple priorities in a dynamic environment. Key Competencies: Leadership and Influence Confidentiality and Integrity Employee Engagement Conflict Resolution Organizational Skills Adaptability

Job Overview: We are seeking a Business Development Manager (BDM) who thrives in a fast-paced, results-driven environment. This individual will lead from the front, actively driving market expansion, securing strategic partnerships, and executing high-impact go-to-market strategies. This role requires someone with hands-on experience in building and managing partnerships, generating high-quality leads, and creating new revenue streams. The Senior BDM will be accountable for achieving growth targets in both existing and new markets and for building a high-performing business development team that delivers tangible results. Key Responsibilities: Market Penetration & Expansion: Identify and target new markets (geographical and adjacent industries) to drive growth. Establish the companys presence and create actionable plans for market entry, building a strong pipeline of opportunities in drug discovery and development. Strategic Partnerships: Lead the end-to-end process of forming partnerships, from identifying potential partners to negotiating and executing contracts. Focus on high-impact partnerships that drive revenue and strategic alignment with product and marketing teams. Lead Generation & Opportunity Identification: Actively generate high-quality leads and ensure these opportunities are properly managed through the pipeline. Collaborate with the sales team to ensure that leads are converted into significant deals. Execution of Go-to-Market (GTM) Strategies: Take full ownership of implementing GTM strategies for new product launches or market expansion initiatives, driving them through to measurable outcomes (e.g., customer acquisition, product adoption). Team Leadership & Development: Build, manage, and coach a results-oriented business development team. Ensure that team members are held accountable to high standards, and actively address underperformance to ensure success. Sales Enablement & Support: Collaborate closely with the sales team to ensure a strong connection between business development and sales. Provide strategic insights, training, and materials that enhance the sales teams ability to close deals. Rapid Adaptability & Decision-Making: Quickly assess market changes or challenges and pivot strategies as necessary. Act decisively to remove roadblocks, resolve issues, and optimize the business development approach to deliver results fast. Job Requirements & Qualifications: Experience: 8-10 years in business development, with a proven record in the pharma, biotech, SaaS, or technology solutions At least 5 years of experience specifically in drug discovery and development is a major plus. Proven Track Record: Demonstrated success in driving new business growth, securing partnerships, and penetrating new markets. Must be results-driven and capable of delivering growth against set targets. Hands-On Leadership: A player-coach with a track record of leading by exampleactively involved in deals and working directly with partners, customers, and internal teams. Strong Negotiator & Closer: Ability to drive discussions with C-level executives and key stakeholders from strategic partnership negotiations to final agreement. Strategic Thinking & Action-Oriented: Able to think strategically while executing quickly and effectively. Must focus on driving real results, not just planning. Accountability & Decision-Making: Must be willing to make tough decisions, quickly address issues, and hold team members accountable for performance. Team Building & Performance Management: Experience in building and leading teams that achieve significant business development goals. Ability to coach, guide, and develop talent while maintaining a focus on high performance. Global Perspective: Experience working in global markets and navigating cultural nuances to successfully execute geographic expansions. Key Attributes: Action-Oriented & Results-Driven: A hands-on leader who gets things done. Should be highly focused on generating immediate, tangible results. Quick Pivoting & Adaptability: Capable of adjusting strategies rapidly based on market dynamics and operational challenges. No Tolerance for Mediocrity: Holds the team to high standards and drives a performance culture.

Role Overview The Deputy Business Head Banqueting & Catering acts as a strategic partner and second-in- command to the Business Head, supporting the divisions mission to achieve revenue, margin, and operational excellence targets. The Deputy ensures all business processes, team structures, and service delivery consistently uphold brand standards and regulatory guidelines. This role takes ownership of delegated operational areas, drives continuous improvement initiatives, and provides leadership continuity in the absence of the Business Head. Key Responsibilities Revenue and Fiscal Management Support the Business Head in preparing and executing the Annual Business Plan, monthly revenue forecasting, and expense Lead PCL reviews for specific channels or projects, providing analysis on cost drivers, budget adherence, and Assist in achieving revenue targets across all segments, including social, weddings, MICE, and strategic hotel Implement and monitor event-level cost controls, proactively addressing financial Oversee receivables tracking, coordinate with finance teams for timely collections, minimize revenue leakage, and ensure reporting Contribute to Opex and Capex planning by gathering operational input and aligning infrastructure requirements for seamless event Operational Excellence Oversee day-to-day operations and production teams to ensure events are executed to the highest Foodlink standards, with an emphasis on consistency and guest Manage event planning logistics, from menu creation to vendor management and onsite Lead process improvement initiatives in supply chain, equipment management, and event Benchmark operational performance against industry trends and recommend innovations to keep services competitive and cutting-edge. Customer Service Ensure guest needs are anticipated and met, delivering personalized service that aligns with brand promise and cost Handle escalation of guest inquiries or issues, ensuring resolution meets or exceeds Maintain and utilize guest feedback and event history databases to identify trends and shape service enhancements. Institutionalize post-event debriefs and formal feedback collection for continuous People s Culture Partner with department heads on performance management, talent development, and team motivation programs. Participate in recruitment and onboarding of key associates, fostering a culture of excellence and service. Lead by example in setting standards for appearance, hygiene, and professionalism throughout the Champion staff training initiatives and recognize high performers, while addressing performance gaps through constructive Encourage innovative thinking and contribution at every level of the Authority Levels Operates with delegated authority over daily banqueting and catering operations, acting as Business Heads proxy when Participates in decision making for operational, financial, and people matters within organizational policies and brand Coordinates with support functions (Finance, Procurement, HR) as per established delegation Candidate Profile Several years of progressive responsibility within large-scale banqueting/catering operations, including experience in PCL, sales, and team Proven success in driving operational excellence, revenue growth, and customer Strong analytical and problem-solving skills, with the ability to interpret business data and implement solutions. Excellent communicator, collaborative leader, and champion for brand values and service In-depth knowledge of industry regulations, market trends, and luxury FCB

Responsibilities: * Manage HR operations & communication * Ensure compliance with policies & laws * Oversee recruitment process from sourcing to offer * Develop HR strategies aligned with business goals * Exit Management, stakeholder management

Wining together @Quess We are looking for an experienced Benefits Specialist to join our team to make Quess greater place to work. Position: Assistant Manager / Manager Rewards Location: Bangalore You’ll be: Individual Contributor Role Overview You’ll own and deliver end-to-end employee benefits strategy and administration. This role will support global Compensation programs, ensuring they align with organizational objectives, market trends, and compliance standards. Key Responsibilities 1. Benefits Program Administration Manage overall Rewards & Recognition initiatives Administer medical insurance, wellness programs, and EAP Coordinate insurance renewals, claim processes, vendor communications, and employee updates Oversee flexi-benefits enrollment, life event adjustments, and exit processes 2. Vendor & Compliance Management Lead vendor relationships, including selection, negotiation, and SLA monitoring Ensure programs are compliant and cost-efficient 3. Performance & Promotion Management Drive the complete performance management cycle Manage promotions process: system config, testing, data analysis, budgeting, training, communication, execution 4. HR Strategy Support Develop and maintain HR policies aligned with business goals and compliance standards Benchmark benefits offerings; recommend improvements and optimize design Support benefit budgeting, cost-savings initiatives, and program optimization 5. Data Analysis & Insights Analyze rewards and performance data to generate actionable insights Maintain audit-ready documentation and ensure statutory compliance Report on utilization, cost trends, feedback, and ROI 6. Employee Engagement & Communication Gather and respond to employee feedback on rewards programs Develop benefit communication materials, host awareness programs, and drive enrollment events Address stakeholder queries promptly; coordinate with HR and other teams for seamless execution Qualification: Master’s degree in human Resources, Business Administration, or related field. Relevant certifications (e.g. Certified Compensation Professional) is plus. 1 to 4 years of relevant experience in benefits. Good analytical skills with the ability to interpret data and make data-driven decisions. Good communication, presentation, and interpersonal skills, with the ability to handle stakeholders. Proficient in Microsoft Office suite

Roles and Responsibilities Manage employee engagement initiatives to boost morale, motivation, and productivity. Handle employee grievances and relations by providing timely redressal and ensuring a positive work environment. Develop and implement performance management strategies to drive business outcomes through effective goal setting, coaching, and feedback. Oversee talent management processes such as recruitment, onboarding, training & development programs. Ensure compliance with company policies and procedures while maintaining confidentiality when required.

About the Company: CloudKeeper is a cloud cost optimization partner that combines the power of group buying & commitments management, expert cloud consulting & support, and an enhanced visibility & analytics platform to reduce cloud cost & help businesses maximize the value from AWS, Microsoft Azure, & Google Cloud. A certified AWS Premier Partner, Azure Technology Consulting Partner, Google Cloud Partner, and FinOps Foundation Premier Member, CloudKeeper has helped 350+ global companies save an average of 20% on their cloud bills, modernize their cloud set-up and maximize value all while maintaining flexibility and avoiding any long-term commitments or cost. CloudKeeper hived off from TO THE NEW, a digital technology service company with 2500+ employees and an 8-time GPTW winner. To know more, please visit - https://www.cloudkeeper.com/ Responsibilities: HR Business Partner: Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees Monitor attrition levels and implement innovative attrition control mechanism Administer and continuously look for enhancing employee benefits and tie-ups. Ensure the benefits package is in line with the industry Scale-up processes in line with growing headcount and changing organization & people needs Participate in the performance review process, provide feedback and support to managers and employees. HR Operations: Owning up the onboarding of new hires and ensuring excellent experience throughout the pre, on-the-day, and post-joining period Owning and delivering all activities related to HR Operations - Onboarding, Insurance, PF, Compliances, Internal Audit, Documentation & Filing, Policies and SOPs Own and manage labour law compliances including PF and ESI. Ensure all other compliances/returns wrt POSH, Maternity, Minimum Wages etc are in place Benchmark the current policies and amend if necessary, post relevant approvals Be responsible for ensuring that all Audit requirements are being met and recommendations implemented. Learning & Development: Identify training needs and work closely with the business heads to create a structured learning calendar Recommend appropriate learning intervention, coordinate with learning partners, oversee the implementation of L&D programs and ensure alignment with organizational goals and compliance with industry standards. Track and analyze training metrics to assess program effectiveness and generate detailed reports for the stakeholders Identify opportunities for process enhancements and implement best practices to streamline learning & development function. Process Automation: Spearhead the implementation of the HRMS Tool and related HR Modules Introduce enhancements to ensure ongoing process improvements are incorporated Requirements: 8-15 years of relevant functional experience MBA with specialization in Human Resources Outstanding communication and presentation skills High level of interpersonal skills and integrity; solid team player Ability to influence senior management, establish and maintain collaborative partnerships and provide leadership Work Mode: 3-4 Days from office

Key Responsibilities Design, implement, and manage PMS in alignment with organizational goals. Ensure timely goal-setting, mid-year, and annual performance reviews. Conduct PMS training for managers and employees. Track performance data and prepare dashboards. Facilitate creation, alignment, and periodic review of KRAs & KPIs. Collaborate with department heads to ensure KPIs are SMART (Specific, Measurable, Achievable, Relevant, Time-bound). Maintain KRA/KPI tracking files (Excel/HRMS). Analyse KPI trends and support in performance improvement planning Identify training needs through TNI/TNA methods. Create and maintain an annual training calendar. Coordinate with internal/external trainers and track training effectiveness. Manage training budgets and ROI analysis. Plan and execute engagement activities across locations. Conduct regular feedback sessions and stay interviews. Drive wellness programs and internal communications. Organize recognition and team-building initiatives. Design and deploy employee satisfaction and engagement surveys. Analyse results and create actionable insights. Track progress on employee engagement initiatives based on survey feedback. Maintain HR dashboards and MIS reports (Excel/BI tools). Analyse HR metrics (attrition, training ROI, performance trends, etc.). Support in HR budgeting and variance analysis. KRA review on monthly basis Ability to work under tight schedules and pressure Initiative taker with ownership Excellent English Communication spoken and written. Advanced Excel – Pivot tables, VLOOKUP, dashboards, etc. Strong knowledge of PMS and KRA/KPI frameworks. Ability to interpret and analyze HR data. Familiarity with LMS, HRMS, and performance systems. High attention to detail and time management. Tools/Tech Skills: Microsoft Excel (Advanced) Role & responsibilities Preferred candidate profile

Roles & Responsibilities: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Rewards (RnR): Develop and manage reward systems, Organize RnR events Festival Celebrations: Plan and organize festive events, Ensure inclusivity and cultural diversity Skip-Level Meetings: Facilitate meetings between employees and senior management, Address feedback and insights Induction & Onboarding: Design onboarding programs, Conduct new hire orientation and training Report and MIS: Prepare and analyze HR reports, Track, and report on key HR metrics Grievance Management: Handle and resolve employee grievances, Implement solutions, and ensure compliance Performance Management: Oversee performance appraisal processes, Provide guidance on performance improvement plans Compliance and Policy Management: Ensure adherence to employment laws and regulations, Update and communicate HR policies and procedures Employee Feedback and Surveys: Conduct regular employee surveys to gather feedback, Use survey results to drive improvements in HR practices Attrition Analysis: Track and analyze turnover rates and trends, Identify patterns, and causes of attrition through data analysis and exit interviews. Retention Strategies: Develop and implement strategies to improve employee retention, such as enhancing job satisfaction, career development opportunities, and competitive compensation packages. Address specific issues contributing to high attrition rates, such as poor management practices or lack of growth opportunities. Exit Data Utilization: Use data from exit interviews and employee surveys to drive strategic changes in HR practices and policies, Regularly review and update attrition management strategies based on new insights and evolving organizational needs