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PCP Operations Lead, IN FBA

PCP Operations Lead, IN FBA

Amazon

25 years

0 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform:

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Skills Required

service processing inventory management support drive efficiency finance data analysis analyze reports leadership excel sql automate onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Fulfillment by Amazon (FBA) is an Amazon service for third-party sellers – enabling them to provide fast and efficient delivery to their customers. FBA enables Selling Partners to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years. Within FBA, Partnered Carrier Program (PCP) is the preferred option used by sellers to send their FBA inventory to Amazon Fulfilment Centers (FC).The IN FBA team is seeking a Program Manager to manage key aspects of PCP, from pick-up of shipments to their delivery at the FC. This role will require basic knowledge of supply chain operations and good stakeholder management. You'll assist in implementing tools and programs to optimize seller experience, channel profitability, defect reduction and support initiatives that drive operational efficiency. You'll work closely with stakeholders in operations, account management, product management, and finance partners across the FBA business.Key job responsibilities

Support projects that contribute to profitability while maintaining a seller-focused approach
Assist in program execution, data analysis, and regular metric tracking
Perform thorough deep dives to understand root causes and implement short-term and long-term solves
Analyze performance data and prepare reports for leadership reviews
Collaborate with cross-functional teams to drive process improvements
Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
Develop frameworks to guide sellers to the right inbound channel

Key job responsibilities

Support projects that contribute to profitability while maintaining a seller-focused approach
Assist in program execution, data analysis, and regular metric tracking
Perform thorough deep dives to understand root causes and implement short-term and long-term solves
Analyze performance data and prepare reports for leadership reviews
Collaborate with cross-functional teams to drive process improvements
Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
Develop frameworks to guide sellers to the right inbound channel

Basic Qualifications

Bachelor's degree
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications
Experience with Excel

Preferred Qualifications

Ability to write SQL queries and automate manual tasks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - KarnatakaJob ID: A3036890

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PCP Operations Lead, IN FBA