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2.0 - 7.0 years
8 - 12 Lacs
Mumbai
Work from Office
Responsibilities & Key Deliverables Rate Card Management & Vendor Selection: Request and analyze proposals from suppliers based on price and specifications. Select vendors for goods/services. Cost Negotiation with Suppliers: Manage RFIs, RFQs, and RFPs. Collaborate with Project Manager for technical ratings and conduct commercial evaluations. Negotiate costs with vendors, finalize contracts, and ensure approvals from senior management. Handle vendor registration and submission of documents for PO creation. Sourcing Strategy Execution: Oversee supplier selection, RFx processes, negotiations, and contract execution. Ensure supplier performance and logistics management. Contract Negotiation: Develop negotiation strategies for favorable terms. Focus on quality, cost containment, and process improvements while adhering to budgets. Coordinate with legal teams for contractual reviews and risk minimization. Vendor Shortlisting: Identify vendors for cross-functional services (e. g. , SAP, HR applications). Purchase Order Processing: Extract pending PR data from SAP and verify details (e. g. , payment terms, SLA). Generate POs and prepare weekly cash flow statements for approval. Collaborate with senior management for PO reviews and approvals. Dashboard & Procurement Efficiency: Improve P2P dashboards for enhanced MIS reporting. Lead transformation activities to boost procurement efficiency. Supplier Relationship Management: Establish long-term partnerships with industry suppliers. Legal Contract Processing: Facilitate NDA processing with legal teams. Invoice Management: Verify, assign, and submit invoices for payment. Resolve supplier invoice issues and errors related to processing. Conduct supplier training for invoice submission. Experience Experience of 16 years in Information Technology, 2 years in Procurement and 5 years in Budget Industry Preferred Qualifications Bcom \ MBA - Information Technology ASP, Java, Oracle Certified Professional, SAP MM and PS module, C++, Foxpro, MCSE, ITIL, Power BI General Requirements Primary Skills Improve Supplier Relationship Involve New Technology Lead in Innovation Develop Financial Skills Other Skills Increase Transperancy Analyse Key Perfomance Indicators (KPIs) Collaborate Effectively Customer Focus
Posted 1 week ago
2.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Brief Pricing Administrator: The Price Administrator will collaborate with the Pricing team to implement and manage pricing and multipliers in Oracle ERP and other relevant price repositories, such as Configure One and TrinergyCube. This role involves managing daily pricing requests from various departments and serving as the primary contact for all price changes in Oracle and Configure One, for both Direct and Channel business. Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc. ) Pricing Implementation in Oracle: Manage pricing for all products within Oracle (Sales Inventory Organization and Plant environment). Handle IPL (Internal Price List) and multipliers, transfer price, local street price (SPL), qualifiers/modifiers, price families, and country/region tables for list prices. Calculate prices at the partner level for IT Channel Partners and Key Accounts. ERP Multiplier Implementation: Implement multipliers by country, channel, customer, and product family. Price List Management: Implement price lists in quoting tools and other repositories (e. g. , apps or sales tools). Set up and maintain discount settings in Oracle and linked sales tools by product, customer, customer type, and channel. Support and Coordination: Assist various departments (Order Processing, Engineering, Sales, etc. ) with daily pricing requests. Work with the Master Data Management Team to set up prices for new items and coordinate item attributes for automatic price calculation in Oracle. Reporting and Metrics: Assist with pricing reports, analyses, and information for IT, Sales, OPC, MDM, etc. Support the creation and maintenance of pricing metrics and related documentation. Data Accuracy and Maintenance: Perform regular price checks to ensure data accuracy in Vertiv systems (Oracle, C1), including monthly audits. Maintain all pricing files, including trimmer tables, regional price lists, internal documentation, and pricing procedures. Training and Onboarding: Support and train new team members. Assist in onboarding processes related to Oracle and pricing in C1, including new country setups and new pricing processes. Collaboration: Provide CRM team with data for item creation and phase-in items. Update SharePoint and other repositories with pricing data. Backup Price Manager with Channel Contracts SharePoint and support Legal, Finance, ITM, and Sales teams. Product Management: Work closely with Product Managers to ensure accuracy and timeliness of price and pricelist modifications. Distribute pricelists and communicate updates to Sales and other relevant distribution lists. Ensure pricelists, memos, and corresponding documents are posted on Vertiv Pricing SharePoint. Compliance: Ensure SOX compliance of price setup and reporting through monthly audits and support to the audit team and finance. Other Duties: Undertake additional duties as required. Key Challenges Adapting to a changing environment while staying focused on business needs. Managing internal and global relationships for consistency and effective processes. Meeting tight deadlines and balancing workload during peak periods. Collaborating with other departments to ensure adherence to pricing best practices. Maintaining consistency in methodologies for both internal and external audiences. Navigating ambiguity and incomplete information with strong problem-solving skills. Qualifications: Required/ Minimum Qualifications: - Education: - Degree-level qualification. Experience : - 2-3 years in analytical roles or ERP maintenance. Skills: - Excellent verbal and written communication for senior audiences. Strong research and analytical skills. VBA knowledge (a plus). Proficiency in Windows applications, especially Excel. Project management capabilities. Ability to work in a matrix management structure. Effective time management. Fluent in English. Experience with virtual/remote teams. Desirable Attitude: - Self-motivated, enthusiastic, and adaptable. Resilient and positive in a fast-changing environment. Methodical, analytical, and proactive. Team player with strong attention to detail. Time Travel Needed: - TBC
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Indore, Hyderabad
Work from Office
Develop and implement regional sales strategies to achieve business targets. Identify and onboard new channel partners, dealers, and distributors. Manage and grow channel sales across assigned territories. Build and maintain strong relationships with architects, interior designers, contractors, and consultants. Present customized lighting solutions tailored to specific project requirements. Collaborate with architects and designers to ensure product adoption in ongoing and upcoming projects. Conduct regular client visits, site visits, and market assessments. Deliver engaging product presentations and demonstrations. Monitor market trends, competitor activities, and customer feedback. Ensure smooth coordination with internal teams for order processing and timely deliveries. Maintain accurate records of sales activities, customer interactions, and project follow-ups. Provide detailed weekly sales reports and market intelligence to the management team. Key Skills : Sales Project Sales Architectural Sales Channel Development Channel Sales
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Gangapur
Work from Office
To serve as the primary point of contact for customers regarding order placement, order tracking, and service-related queries, ensuring smooth communication and high customer satisfaction. Key Responsibilities Customer Order Handling Receive and process customer orders via email, call, or portal. Coordinate with dispatch and production for order timelines. Enter and manage order data in CRM/ERP system. Order Status Updates Provide timely updates to customers on dispatch schedules. Share tracking details, expected delivery dates, and invoice copies. Communicate proactively in case of delays or rescheduling. Customer Service & Communication Handle post-sale queries such as invoicing, warranty, product info. Log service requests and escalate to relevant departments. Maintain professionalism in all customer communication (calls, email, WhatsApp). Internal Coordination Liaise with accounts, dispatch, and service departments. Ensure all commitments to customers are tracked and fulfilled. Maintain accurate customer records and follow-up logs in Zoho CRM Requirements Eligibility Criteria Education : Graduate in any discipline. Additional certification in customer support or communication is a plus. Experience : 1\u20133 years of experience in a customer-facing or coordination role. Experience with order processing or customer support preferred. Skills Required : Excellent written and verbal communication (English & Hindi) Polite, composed, and solution-oriented attitude Basic knowledge of CRM tools (Zoho CRM preferred) MS Excel, email, and phone handling proficiency Benefits Job Type : Full-Time (Office-Based) Working Hours : Standard business hours, 6 days a week Recruitment : Through pre-screening and telephonic interview Reporting : Weekly reporting and scoring.
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities : Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Shift Timing - EU/US both WFH/WFO - Hybrid Preferred candidate profile
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Responsibilities: * Manage sales pipeline from lead generation to order fulfillment * Coordinate sales activities with marketing team * Process orders, quotations & proformas * Follow up on payments & dispatch schedules
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
About the Role: We are a fast-growing, e-commerce company specializing in DIY furniture. We are looking for a detail-oriented and experienced Warehouse Executive to join our team. This role requires hands-on experience in inventory management, order processing, return handling, and ensuring efficient warehouse operations. The ideal candidate should have a strong sense of ownership, organizational skills, and a proactive approach to solving operational issues. Key Responsibilities: Manage end-to-end order processing and dispatches in a timely and accurate manner Maintain optimal inventory levels, update stock records, and perform regular cycle counts Coordinate and supervise the receipt, storage, and retrieval of goods Manage product returns, including inspection, documentation, and restocking or disposal as per SOPs Collaborate with logistics partners to ensure timely delivery and pickup of orders Monitor warehouse workflows and suggest improvements to increase efficiency Ensure proper packaging, labeling, and handling of products Maintain cleanliness, organization, and safety of the warehouse Use inventory management software or tools to track stock movement and reconcile data Work closely with the customer service and operations teams to resolve fulfillment-related issues Skills & Qualifications: 2-3 years of experience in warehouse operations, inventory, or logistics (e-commerce experience preferred) Knowledge of order management and inventory systems Strong attention to detail and ability to follow standard operating procedures Ability to multitask and prioritize in a fast-paced environment Familiarity with return processes and reverse logistics Basic proficiency in Microsoft Excel and warehouse software/tools Good communication and coordination skills Physically fit and able to handle warehouse tasks involving lifting or standing for extended periods Preferred: Experience in an e-commerce warehouse environment Knowledge of packaging standards and shipping labels Familiarity with barcode/RFID systems
Posted 1 week ago
1.0 - 5.0 years
2 - 18 Lacs
Ahmedabad, Gujarat, India
On-site
Principal Responsibilities: Assist in creating product listings, ensuring they are accurate and complete as per requirements Ensure listing are active and identify the reason for inactive listings Product data wrangling to update & enhance the listings in Amazon Amazon keyword research with tools provided Monitor seller fulfill orders ship and are updated with the tracking number in a timeline manner Implement changes with Pricing Strategies, Promotional Pricing & Discounts Help execute Amazon Deals, Coupons & Brand Tailored Promotions to boost sales and visibility Collaborate with the customer service team to address any PDP queries/issues promptly Work on special short-term projects to support marketplace growth Analyze sales data, trends & reports to track performance and identify areas for improvement Provide support in generating reports to track business KPIs Qualifications and Skills: Proficiency with Microsoft Office Suite Communicate clearly in English both written and verbal correspondence Attention to detail, proactive, solution-oriented attitude with the ability to multitask & learn quickly Basic Understanding of Amazon Seller Central and e-commerce platforms Experience: Graduate with Amazon Seller Central experience required Benefits for Employees: Flexible Working Hours Medical Insurance Fun Friday Team Outing Festival Celebration Monthly Team Meal 5 days working
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Mehsana, Gandhinagar, Rajkot
Work from Office
Sales Coordinator is responsible to manage customer orders, support the sales team, coordinate with internal departments, maintain records, and ensure timely deliveries with excellent communication and organizational skills. Required Candidate profile Should have knowledge of sales processes, order management, ERP/CRM tools, and MS Office. Prior experience in sales coordination. Strong communication, multitasking, and documentation skills.
Posted 1 week ago
4.0 - 9.0 years
7 - 9 Lacs
Kochi, Kolkata, Hyderabad
Work from Office
Candidate should have minimum 4yrs of experience in Order management process, preferably in a BPO. Qualification - Graduate Shift - Dayshift Work Location - Bangalore Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Kenedy @ 9620999035 for more details.
Posted 1 week ago
3.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
About us: We are a world-renowned consumer brand company for innovative and trendy products with its world headquarters in Canada. Established in 1978, Koolatron markets its products through various prestigious retailers and through major ecommerce marketplaces in North America and UK. We have major expansion plans to start operations in Australia, China and India. We are looking for cracker jack go-getters who are also team players to join us on this path of spectacular successful journey. Key Responsibilities Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. Product & Service Knowledge Maintain an in-depth understanding of Koolatron's products, services, policies, and systems. Educate customers on product usage and troubleshooting. Customer Relationship Management Build and maintain strong customer relationships through positive communication. Update customer profiles and records as necessary. Promote company values and brand image in every customer interaction. Reporting & Documentation Accurately log all customer interactions in CRM software. Document complaints, feedback, inquiries, and resolutions for future reference. Submit daily or weekly reports as requested by supervisors. Continuous Improvement Attend regular training sessions to stay updated on new products and support processes. Suggest improvements to customer support procedures based on feedback. Participate in team meetings and quality audits. Work Location : Viman Nagar, Pune Work Timings : 3pm to 1 am 5 Days working
Posted 1 week ago
5.0 - 9.0 years
9 - 14 Lacs
Pune
Work from Office
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Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Chandigarh
Work from Office
Hands on experience in Channel Development in Battery Inverter Other Industry: Consumer Electronic/Mobile Handset Industry Qualification/ Personal Attributes Graduate/MBA 5-10 Years Job Description Retention & increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
As an Ecommerce Merchandiser / Catalog Executive, you will Lead catalogue management for all Ecommerce marketplaces such as Myntra, AJIO, Amazon, and our D2C Shopify website while ensuring product information is accurate and up-to-date. Collaborate closely with merchandising and design teams to ensure the accuracy of all product attributes so that listings are optimised for conversion and sales. Oversee day-to-day marketplace operations for listing updates, replenishing inventory, order management, processing returns/refunds, and handling customer service requests. Monitor availability of products and sell-through on various channels to proactively allocate replenishments throughout the season. Become an expert on all marketplace policies/guidelines and ensure that they're being followed during photoshoots and daily operations. Ensure photography of each style is done before the finished goods inventory hits the warehouse so that it can be made available on all marketplaces instantly. Organise all media assets such as product images and videos on Google Drive for easy access and data security. Routinely visit the warehouse to: ensure smooth stock movement, check the sellability condition of products, prevent the creation of dead stock. Collaborate closely with the warehouse team to ensure fast order fulfilment times and to set processes for improving operational efficiency. Analyse sales data and assist the team with an Ecommerce buying plan for the following season. What you'll need to be successful 1-3 years of relevant experience in Ecommerce merchandising and sales operations, preferably in the fashion industry. Advanced knowledge of Microsoft Excel and Google Sheets including Vlookup, Hlookup, Pivot tables and charting. Strong experience working in Unicommerce, Shopify and marketplaces such as Myntra, AJIO, Amazon, etc. Detail-oriented, highly organised through the use of to-do lists and hard-working with a great sense of urgency. Computer savvy and proficient with productivity software such as Google Docs, Google Sheets, Calendar and Email. Proactive, motivated and quick learner with high energy. Excellent verbal, written, and interpersonal communication skills in English are a must. Bachelor's in any relevant field required. We are committed to continually strengthening our people-first culture within our Peppermint family. Peppermint is an equal-opportunity employer committed to fostering a diverse and inclusive environment for all. Our highly motivated team features individuals from various backgrounds who offer unique perspectives. We help our team grow by promoting a culture of continuous learning through mentorship, knowledge-sharing, feedback, and more. Thank you for considering Peppermint for your next career move, and we look forward to reviewing your application. There's no such thing as the perfect candidate. So, we're not looking for someone who matches all of our criteria; we're looking for someone with the potential to grow outward and upward. Regardless of how many of the requirements you meet, you should apply!
Posted 1 week ago
8.0 - 12.0 years
14 - 15 Lacs
Mumbai, Navi Mumbai
Work from Office
As a Senior Customer Service Representative , you will be the primary liaison between customers and internal teams, ensuring seamless order execution and exceptional service delivery. You will manage complex order-to-cash processes, resolve operational issues, and support commercial strategies across business units. You will require strong process knowledge, customer focus, team player and the ability to collaborate across functions. Responsibilities Order Processing and Fulfillment : Manage end-to-end order processing and fulfillment for high-value or complex customer accounts. Product and Service Knowledge : Maintain deep knowledge of products, services, and business processes, and apply sourcing strategies for inter-regional operations. Operational Issue Resolution : Collaborate with cross-functional teams to resolve operational issues and proactively address service challenges. Customer Relationships and Service Levels : Build strong customer relationships, ensure service levels align with business priorities, and support commercial and customer service strategies across multiple business units. Team Mentoring and Performance Metrics : Mentor team members, deliver operational training, drive performance metrics (KPIs) aligned with company goals, and provide coaching and guidance to new team members. Audit and Compliance Support : Ensure documentation and processes are audit-ready, aligned with internal controls and external regulations, and focus on digital advancement. Qualifications bachelors or masters degree in supply chain, Business, or a related field. 8-12 years of experience in customer service or order management, letters of credit and import/export order management. Proficient in MS Office (Excel, Outlook, PowerPoint). Your Skills Strong analytical and communication skills. Team Player - Works we'll across teams and supports others. Proficiency in SAP and CRM systems. Problem Solving - Ability to manage complex scenarios and make independent decisions. Strong interpersonal skills and cross-functional collaboration. Attention to detail and process expertise - Skilled in OTC processes and ERP systems. Leadership - Takes Initiative, Mentors others and drives improvement Additional notes No relocation support is provided on the role Should be flexible to work in time zones. Benefits - What Dow offers you Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social we'll-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group s (ERG) participation. we'llbeing Portal for all Dow employees, our one-stop shop to promote we'llbeing, empowering employees to take ownership of their entire we'llbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives eg bike to work (availability varies depending on location)
Posted 1 week ago
2.0 - 7.0 years
9 - 14 Lacs
Mumbai
Work from Office
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience
Posted 1 week ago
1.0 - 6.0 years
4 - 9 Lacs
Mumbai
Work from Office
The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 1+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts 1+ years of performance metrics, process improvement or lean techniques experience
Posted 1 week ago
2.0 - 5.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Responsible to manage Order to Cash operations that follow the services billing process, starting from order acceptance to invoicing / revenue recognition. Expected to lead multiple teams overseeing Order to Cash operations for several countries across the globe ensuring that the necessary NCR Voyix guidelines, policies and internal procedures are complied with, and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include Sales, Field Services, Account Support and Accounting Teams as well as Customer operations. Responsible for the following major activities: Coordination of order processing and billing activities for multiple countries Supervision and daily task management of Solution and Services Order Management Teams overseeing the following areas: Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Basic Qualifications Bachelor s degree in Accounting, Finance, or other related Business discipline, required. 7+ years of experience. Minimum of 3-5 years of experience in international shared service type of organization with at least 2 years in a managerial role, preferably within Order to Cash operations. Ability to work collaboratively with other team members (Business Representative, Accounting, Tax or Audit Teams) as well as with customer directly Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language skills (English) Preferred Qualifications Outsourced exposure or experience strongly preferred Global/Multinational experience strongly preferred Analytical skills
Posted 1 week ago
4.0 - 8.0 years
10 - 14 Lacs
Gurugram
Work from Office
Not Applicable Specialism SAP Management Level Senior Associate & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC & Summary Experienced SAP MM with Public Cloud Senior Associates with a strong background in SAP implementation and Public Cloud experience in multiple Projects with strong knowledge in design, architecting solutions in SAP Materials. Responsibilities Have more than 4 years of SAP MM experience including 1 end to end S4 HANA implementation. Hands on experience with Public Cloud Must have handson SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP Materials Management/Logistics Execution functionality (MRP), Requisition, Purchase order, Inventory Management, material Valuation, Delivery processing (Inbound/Outbound), Shipment processing & Shipment costing, integration with 3PL warehouse solutions. Must have indepth knowledge of various procurement processes like Intra company, Intercompany procurement, third party order processing, material in transit, subcontracting, Should also have hands on exposure to integration of MM/Logistic execution functions with other modules like PP, QM, FI, CO, SD and PM. Have demonstrated experience as a key contributor in multiple endtoend SAP implementation projects and in developing solutions from conception through realization Strong experience in building business relationships, and partnering with business counterparts to maximize productivity Mandatory skill sets SAP MM, HANA, Implementation, Public Cloud Preferred skill sets SAP MM, HANA, Implementation, Public Cloud Years of experience required 48 years Education qualification BE/BTech/ME/MTech/MBA/MCA/CA Education Degrees/Field of Study required Master of Business Administration, Chartered Accountant Diploma, Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred Required Skills SAP MM Module Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Travel Requirements Available for Work Visa Sponsorship
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Gonda
Work from Office
Proficient in working with SAP and other ERP systems across the Order-to-Cash (OTC) sales cycle. Responsible for end-to-end customer order processing: tracking new customer orders, preparing and dispatching Order Acknowledgements (OA) to clients, and issuing Sales Orders (SO) to operations, ensuring order fulfilment within agreed timelines. Ensure timely and effective communication with customers regarding pending orders, shipment status, sample requests, and outstanding payments. Coordinate internally with planning, logistics, and cross-functional teams to address and resolve customer-related issues promptly. Generate and maintain daily sales reports and perform monthly sales analysis to monitor product-wise and customer-wise sales performance and demand trends. Track and monitor customer service levels on a monthly basis and implement corrective measures to improve customer satisfaction. Manage follow-ups on incoming sales leads, qualify prospects, and provide prompt, accurate responses to ensure conversion and engagement. Polyhose India Pvt Ltd, Guindy 2 to 4 Years BE / B. Tech / Diploma in Engineering
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In Drive for the role of Process Developer, Customer Relations Analyst || Hyderabad on 21st June 2025 (Saturday) Walkin Drive Date: 21-June-2025 (Saturday) Walkin Time: 11:30 AM - 1:00 PM Walkin Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana-500049 Experience: 2-5 years (Previous exp. in supply chain domain) Graduation: Any graduate (except law) Work location: Hyderabad (work from office) Shift: Should be comfortable with any shift (24*7) The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customers order Track end to end status of order and share real time updates with the customer Share insights to the Training team on improving overall teams process knowledge Own SLA/KPI and ensure daily TAT and Accuracy targets are met Qualifications we seek in you! Minimum Qualifications / Skills Any graduate (except law) Industry Experience - Services or hi-tech industry Process/Domain Experience Order Management (Entry/Amendment) Quote to cash process and sales administration Coordination with Logistics / Supply chain teams Dispute Management Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Oracle, SAP, knowledge and experience would be an added advantage Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslips Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 1 week ago
5.0 - 10.0 years
6 - 8 Lacs
Oragadam
Work from Office
We are hiring for Sales Support CSD role in Oragadam, Tamil Nadu location for MNC Group. Working Days: 5 days working culture Working Hours: (office timings) 9.30 AM - 6.30 PM Office Location: Oragadam, Tamil Nadu Interview Mode: Face to face interview process only (After cv shortlisted by manager side) Gender Preferences: For this role we are only looking Male Candidates Roles & Responsibility - High customer support by close cooperation and communication via mails. Raise complex issues to DK team to sustain high OTD performance Know and use external customer systems; Ariba, Tungsten, iSupplier Familiar with customer agreements, contracts etc. to be able to ensure correct prices in ERP systems, know the detailed agreements with customers in relation to expedite requests Use Excel to create detailed reports when needed - Cross functional cooperation when needed. If you are interested then email me your resume at ankur.g@randstad.co.in OR WhatsApp me your resume at 7428051043
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Mehsana, Vijapur
Work from Office
Hiring Coordination Executive for Engineering Manufacturing Company Any Graduate (Male) Vijapur, Mehsana, Gujarat 1 to 4 Years (18K to 30K PM) Coordinate with Clients ,Production department & Management to complete the Current Task & Future Planning.
Posted 1 week ago
3.0 - 6.0 years
3 - 8 Lacs
Ahmedabad
Work from Office
We're looking for a Technical Solutions Engineer to be the primary technical liaison for our customers, guiding them from initial concept through project completion. You'll be crucial in shaping our technical offerings and ensuring customer success. Key Responsibilities: Customer Technical Relationship: Own the technical relationship with customers, providing expert guidance throughout their project journey. Pre-Sales Support: Provide technical expertise for RFQs, qualify opportunities, and develop comprehensive techno-commercial proposals. Project Execution: Manage all post-order technical aspects and documentation, ensuring customer approval. Cross-Functional Liaison: Act as a key point of contact between customers, internal teams, and vendors. Innovation & Improvement: Drive innovation through concept proving and prototyping; maintain project documentation for continuous improvement. Value-Driven Solutions: Enhance competitiveness by promoting Value Engineering and developing future technologies and solutions. Training & Optimization: Conduct technical training and champion process automation and optimization for improved efficiency. Data & Reporting: Maintain accurate data in CRM/ProMIS and participate in opportunity pipeline reviews. Preferred candidate profile Experienced into Projects into Hydralics or Electronics
Posted 1 week ago
3.0 - 6.0 years
3 - 8 Lacs
Ahmedabad
Work from Office
We're looking for a Technical Solutions Engineer to be the primary technical liaison for our customers, guiding them from initial concept through project completion. You'll be crucial in shaping our technical offerings and ensuring customer success. Key Responsibilities: Customer Technical Relationship: Own the technical relationship with customers, providing expert guidance throughout their project journey. Pre-Sales Support: Provide technical expertise for RFQs, qualify opportunities, and develop comprehensive techno-commercial proposals. Project Execution: Manage all post-order technical aspects and documentation, ensuring customer approval. Cross-Functional Liaison: Act as a key point of contact between customers, internal teams, and vendors. Innovation & Improvement: Drive innovation through concept proving and prototyping; maintain project documentation for continuous improvement. Value-Driven Solutions: Enhance competitiveness by promoting Value Engineering and developing future technologies and solutions. Training & Optimization: Conduct technical training and champion process automation and optimization for improved efficiency. Data & Reporting: Maintain accurate data in CRM/ProMIS and participate in opportunity pipeline reviews. Preferred candidate profile Experienced into Projects into Hydralics or Electronics
Posted 1 week ago
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