To contact end customers, assemblers, and dealers in the assigned territory and promote Polyhose products through application selling in the construction equipment industry, steel plants, other process industries, and mining segments. Coordinate with the dealer network for new customer development, order booking, and on-time collections. Extensive travel required in the assigned territory.

Executive Customer Support and Inside Sales Jobs In Chennai Executive Customer Support and Inside Sales Job ID: PHIR/2025-26/01 Key Performance Area: To contact end customers, assemblers, and dealers in the assigned territory and promote Polyhose products through application selling in the construction equipment industry, steel plants, other process industries, and mining segments. Coordinate with the dealer network for new customer development, order booking, and on-time collections. Extensive travel required in the assigned territory. Job Features Job Category Full Time Polyhose India Pvt Ltd, Guindy 4 to 6 Years BE / B. Tech / Diploma in Engineering

Proficient in working with SAP and other ERP systems across the Order-to-Cash (OTC) sales cycle. Responsible for end-to-end customer order processing: tracking new customer orders, preparing and dispatching Order Acknowledgements (OA) to clients, and issuing Sales Orders (SO) to operations, ensuring order fulfilment within agreed timelines. Ensure timely and effective communication with customers regarding pending orders, shipment status, sample requests, and outstanding payments. Coordinate internally with planning, logistics, and cross-functional teams to address and resolve customer-related issues promptly. Generate and maintain daily sales reports and perform monthly sales analysis to monitor product-wise and customer-wise sales performance and demand trends. Track and monitor customer service levels on a monthly basis and implement corrective measures to improve customer satisfaction. Manage follow-ups on incoming sales leads, qualify prospects, and provide prompt, accurate responses to ensure conversion and engagement. Polyhose India Pvt Ltd, Guindy 2 to 4 Years BE / B. Tech / Diploma in Engineering