Operations Manager – Interior Fitout (Commercial Projects)

Experience Required:

Location:

Department:

Reporting To:

Job Summary:

Operations Manager

Key Responsibilities:

Project Planning & Execution:

• Lead the planning, scheduling, and execution of commercial interior fit-out projects from initiation to handover.
• Prepare and monitor project timelines, resource plans, and budgets.
• Ensure on-time project delivery within defined cost parameters and quality standards.

Site Operations:

• Conduct regular site visits to monitor progress, quality, and compliance with safety norms.
• Resolve on-site challenges and provide proactive solutions to maintain workflow continuity.
• Ensure proper coordination between contractors, suppliers, vendors, and consultants.

Team & Vendor Management:

• Supervise site engineers, supervisors, and subcontractors.
• Evaluate vendor performance and ensure adherence to service agreements.
• Conduct regular progress reviews and ensure effective workforce deployment.

Client & Stakeholder Coordination:

• Act as the primary point of contact for clients during the project lifecycle.
• Ensure client expectations are met with respect to design, quality, timelines, and cost.
• Present project status reports and resolve escalations.

Quality, Compliance & Documentation:

• Implement quality control systems and ensure adherence to technical specifications.
• Maintain comprehensive documentation including drawings, BOQs, material approvals, and handover reports.
• Ensure projects comply with all relevant statutory, safety, and environmental regulations.

Desired Skills & Competencies:

• Strong understanding of commercial interiors (offices, retail, hospitality, etc.).
• Excellent project management and coordination skills.
• Knowledge of materials, finishes, services (HVAC, MEP, etc.), and latest trends in interiors.
• Familiarity with AutoCAD, MS Project/Primavera, and other project management tools.
• Strong leadership, communication, and negotiation skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Qualifications:

• Bachelor’s degree in Civil Engineering / Architecture / Interior Design or related field.
• PMP certification or equivalent is an added advantage.

Work Experience:

• Minimum 7+ years of experience in handling commercial interior fit-out projects.

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