Operational Manager

Astroport is India’s first chain of astronomy-based resorts, combining science, sustainability, and unique guest experiences. We are rapidly expanding and looking for an Operations Manager to drive efficiency, quality, and revenue growth across our sites. Key Responsibilities: Oversee daily operations to ensure smooth workflows across departments. Identify and implement process improvements and cost optimization. Lead and mentor operations teams; ensure performance and clear communication. Track KPIs, budgets, and resource utilization in collaboration with finance. Maintain quality control and resolve customer or staff escalations. Support strategic planning, innovation, and scaling initiatives. Prepare proposals, negotiate contracts, and build strong vendor/partner relations. Collaborate with marketing and product teams to align on business goals. Represent the company at trade shows and networking events. Requirements: MBA in Operations Management or related field (preferred). 1–2 years of experience in operations or general management. Strong leadership, communication, and problem-solving skills. Financial acumen and experience with budget oversight. Ability to work cross-functionally with internal and external stakeholders. Background in tourism/hospitality is a plus. What We Offer: Fast-paced, growth-driven work culture Opportunities for professional development and recognition Chance to be part of a unique, science-driven tourism initiative Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Preferred) Experience: Operations management: 1 year (Preferred) Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person