Network Technician

About the Company

We are a leading organization in the field of network solutions, dedicated to providing top-notch services and support to our clients. Our mission is to enhance connectivity and security for businesses, fostering a culture of innovation and collaboration.

About the Role

We are seeking an experienced and proactive Network Technical Specialist to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams.

Responsibilities

• Design and configure robust networking environments, ensuring adherence to system standards.
• Plan and implement new network solutions to enhance performance and resilience.
• Monitor, troubleshoot, and optimize network performance and availability.
• Investigate and resolve LAN/WAN issues using diagnostic tools and performance data.
• Enforce and maintain network security policies and access controls.
• Configure, install, and manage firewalls (Mandatory: Sophos, Fortinet, Palo Alto, Cisco).
• Support and administer firewall solutions (Fortinet, SonicWall, Juniper, etc.).
• Collaborate with internal stakeholders and third-party vendors for project implementation.
• Provide remote technical support to field engineers and end users.
• Perform network equipment upgrades and manage firmware releases.
• Configure and support routing, switching, and hosted IP voice services.
• Maintain accurate network documentation and IP address management.
• Participate in audits, capacity planning, and infrastructure assessments.
• Communicate effectively with clients for requirement gathering and support coordination.

Qualifications

• Education: Any Graduate
• Experience Required: Minimum 6 years

Required Skills

• Mandatory: CCNA Certified or Trained
• Technical Skills:
• Cisco Routers & Switches
• Firewalls: Sophos, Fortinet, Palo Alto, Cisco ASA, SonicWall, Juniper
• Wireless Routers & Access Points
• Strong understanding of OSI Model & TCP/IP
• Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA
• Firewall rule configurations and security policy enforcement

Preferred Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to manage multiple priorities in a high-pressure environment
• Team player with a proactive attitude towards continuous learning

Pay range and compensation package

Details regarding pay range or salary will be discussed during the interview process.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.