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Twizhire
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Network Engineer – L1/L2

Network Engineer – L1/L2

Twizhire

4 years

0 Lacs

Solan Himachal Pradesh India

Posted:2 weeks ago| Platform:

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Skills Required

network troubleshooting networks cisco routing switching solarwinds training collaborative escalation drive nagios latency support triage analysis documentation security firewall checks vpn monitoring tcp ip dhcp mpls wan automation python communication

Work Mode

On-site

Job Type

Full Time

Job Description

🚀 Twizhire is hiring for Network Engineers (L1 & L2) to join a high-performance Network Operations Center (NOC) based in Kolkata. If you’re passionate about network uptime, real-time troubleshooting, and growing into advanced network roles — this is the launchpad you’ve been looking for.

🔹 Job Title: Network Engineer – L1/L2 (NOC)

📍 Location: Kolkata (On-site)

🧠 Experience: 1–4 years (mapped to L1 or L2 based on skill level)

🕐 Shift: Rotational (24/7 operations including nights/weekends)

📄 Type: Full-time

🔹 What’s in it for you?

Join a mission-critical 24x7 NOC supporting enterprise networks
Grow from L1 to L2 roles and beyond with hands-on device & RCA exposure
Work on real networks: Cisco devices, routing, switching, VPNs, and firewalls
Build your profile with access to tools like SolarWinds, PRTG, Nagios
Get mentorship and training aligned with CCNA/CCNP paths
Work in a collaborative team where escalation handling and RCA drive growth

🔹 What You’ll Do:

Monitor network health using NMS tools (SolarWinds, PRTG, Nagios, etc.)
Handle routing/switching issues, latency, outages, and alerts
L1: Escalate complex cases, support ticket triage, and document resolutions
L2: Own escalations, perform root cause analysis, and support config-level changes
Collaborate with cross-functional teams and vendors for timely closure
Maintain documentation: incidents, changes, SOPs, and topologies
Follow security practices including firewall checks and VPN monitoring

🔹 What Makes You a Fit:

1–2 years of experience in NOC/network monitoring (L1)
2–4 years of experience including escalations, config, RCA (L2)
Hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, Cisco IOSa
Experience with switches, routers, firewalls, and monitoring platforms
CCNA certified or currently pursuing (required); CCNP is a strong plus
Bonus: Familiarity with MPLS, SD-WAN, VPNs, or network automation (Python/Ansible)
Strong communication skills and ability to work in 24x7 environments

Ready to level up in network operations and handle real-world systems at scale?

Apply now via Twizhire.

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